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Showing 16,501 - 16,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 00395887 | Shipping cost question | Solved | Low |  Terrence Baumbach | — |  Mr. Lonie Hudson | influencerfragrance | 7h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 65306371 | Allergic reaction concern | Solved | Normal |  Ms. Linda Funk | — |  Mr. Eliza Gerhold IV | Chat | influencer | 6h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - |
| 88165248 | Pro discount enrollment | Pending | Normal |  Alexandrea Stroman | — |  Eula McKenzie | loyaltydamaged | - | —Skipped | — | — | — | May 1, 2026 | - | |
| 28107147 | Influencer code not working | Pending | Normal |  Davonte Kris | — | Mr. Lonie Hudson | appgift-card | - | —Skipped | — | — | — | Dec 29, 2025 | - | |
| 76308803 | Cancel order request | Solved | Normal |  Marilou Larson | — |  Darryl Jacobi | — | 5h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 07428163 | Cancel subscription / Auto-replenish | Solved | Normal |  Ardella Dicki | — |  Garth Dooley | damagedgift-cardfragrance | 5h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |
| 84374385 | Price match request | Solved | Normal |  Theodore Jones | Aurora Hotels Group |  Dr. Mandy McLaughlin | Chat | vip | 3h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 61552804 | Refund not received | Solved | Normal |  Martin Altenwerth | — | Darryl Jacobi | Chat | — | 5h | ○Sent, no reply | — | — | — | Jun 22, 2025 | - |
| 88027248 | Cancel subscription / Auto-replenish | Solved | Urgent |  Britney Kilback-Bartell | — |  Miss Amber Hintz Sr. | Chat | samplesvipapp | 3h | ●Responded | 4/5 | — | — | Sep 17, 2025 | - |
| 07360562 | Order arrived damaged | Solved | High |  Roland Ortiz-McGlynn | — | Dr. Mandy McLaughlin | shippingsamples | 6h | ○Sent, no reply | — | — | — | May 17, 2026 | - | |
| 46469267 | Missing samples in order | Solved | High |  Clint Greenfelder | — |  Yazmin Jast | Phone | shade-match | 6h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - |
| 29580896 | Lost package follow-up | Solved | High |  Lilla Batz | — |  Mr. Cade Senger | Chat | bopisvip | 1h | ⊘Not fired | — | — | — | Aug 15, 2025 | - |
| 06189576 | App crashes at checkout | Pending | Normal |  Delfina Howell DVM | — |  Faith Hilll | damaged | - | —Skipped | — | — | — | Oct 9, 2025 | - | |
| 17478434 | App login problem | Solved | Normal |  Ana Okuneva-Sanford | — |  Steve O'Conner | Chat | — | 8h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - |
| 05730926 | Allergic reaction concern | Pending | Normal |  Electa Friesen | — |  Leonard Waters-Howell | gift-card | - | —Skipped | — | — | — | Nov 12, 2025 | - | |
| 98728163 | App crashes at checkout | Solved | Normal |  Larue Kuhic | — | Dr. Mandy McLaughlin | Chat | shade-matchapp | 12h | ⊘Not fired | — | — | — | Dec 4, 2025 | - |
| 78284279 | Allergic reaction concern | Solved | Urgent |  Ms. Kylee Anderson | — | Garth Dooley | — | 2h | ●Responded | 4/5 | — | — | Jun 27, 2025 | - | |
| 35589093 | Lost package follow-up | Solved | Low |  Margie Stokes | — | Dr. Mandy McLaughlin | Chat | damagedgift-card | 3h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - |
| 82181846 | Gift card balance question | Solved | High |  Sam Tillman | — | Darryl Jacobi | damagedreturnsfragrance | 9h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 35892514 | Cancel subscription / Auto-replenish | Solved | High |  Daniel Miller | — |  Kip Schroeder IV | Chat | samplesfragrancereturns | 4h | ●Responded | 9/11 | — | — | Jan 30, 2026 | - |
| 57027499 | Restock alert for backorder | Solved | Normal |  Lila Gutmann | — | Darryl Jacobi | — | 3h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 35138056 | Influencer code not working | Solved | Normal |  Merritt Gibson | — | Yazmin Jast | app | 1d 1h | ○Sent, no reply | — | — | — | Mar 28, 2026 | - | |
| 62088646 | Influencer code not working | Solved | Low |  Bridgette Wisozk | — |  Amely Pacocha | refundreturns | 3h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 83926763 | Missing samples in order | Solved | Normal |  Cecelia Hilll | — | Mr. Cade Senger | influencerreturnsvip | 2h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 10330556 | Wrong shade sent | Solved | Low |  Dexter Schneider | — |  Kaela Friesen | Chat | gift-card | 4h | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 96117560 | App login problem | Open | Normal |  Darrel Bayer | — | Eula McKenzie | influencer | - | —Skipped | — | — | — | Oct 10, 2025 | - | |
| 26528710 | Cancel subscription / Auto-replenish | Solved | Normal |  Tamara Corkery | — | Garth Dooley | — | 8h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |
| 80164786 | Missing samples in order | Open | Normal |  Sienna Morar | — | Steve O'Conner | returnsdamaged | - | —Skipped | — | — | — | Sep 18, 2025 | - | |
| 48950643 | Return after 30-day window | Solved | High |  Lorena Cremin Jr. | — |  Katrina Johns | wholesale | 1h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 35543592 | Address change after shipping | Solved | Low |  Shea Berge | — |  Tommy Kuvalis | Chat | shade-matchbopis | 3h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 28992579 | Order arrived damaged | Solved | Normal |  Lester Sipes | — | Tommy Kuvalis | shade-matchwholesale | 3h | ●Responded | 3/5 | — | — | Dec 12, 2025 | - | |
| 16584103 | Insider tier issue | Solved | High |  Aric Johnston | — | Mr. Lonie Hudson | Chat | refundsampleswholesale | 3h | ●Responded | 3/5 | — | — | Jan 6, 2026 | - |
| 60702958 | Insider tier issue | Open | Normal |  Joe Denesik | — |  Chaz Renner | refund | - | —Skipped | — | — | — | Feb 3, 2026 | - | |
| 74846293 | BOPIS order cancelled at store | Solved | Normal |  Carol Stamm | — | Leonard Waters-Howell | Chat | shippingsamplesvip | 16h | ⊘Not fired | — | — | — | Apr 27, 2026 | - |
| 31407160 | Cancel order request | Solved | Normal |  Chelsey Bednar-Goodwin | — | Dr. Mandy McLaughlin | shade-matchshippingsamples | 2d 13h | ⊘Not fired | — | — | — | Oct 9, 2025 | - | |
| 93621030 | BOPIS pickup not ready | Solved | Low |  Tristian Murphy | — | Mr. Eliza Gerhold IV | shippinggift-card | 1h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 84120161 | App crashes at checkout | Solved | Normal |  Patty Pacocha | — | Mr. Lonie Hudson | Chat | vip | 17h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - |
| 94935066 | Price match request | Solved | Urgent |  Gilbert Price | — | Kaela Friesen | Social | — | 5h | ⊘Not fired | — | — | — | Aug 13, 2025 | - |
| 82431392 | BOPIS order cancelled at store | Pending | Normal |  Lorraine Carroll Jr. | — | Leonard Waters-Howell | Chat | gift-cardloyalty | - | —Skipped | — | — | — | Feb 23, 2026 | - |
| 77895187 | Insider tier issue | Solved | Normal |  Montana Gutmann | — |  Ignatius Cummerata | returnsshade-match | 5h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 51980286 | Where is my order? | Solved | Normal |  Franklin Heller | — | Steve O'Conner | Social | — | 1h | ⊘Not fired | — | — | — | Feb 26, 2026 | - |
| 29615150 | Discount code not working | Solved | Low |  Kaleigh Roob | — | Garth Dooley | Phone | bopisinfluencerapp | 23h | ⊘Not fired | — | — | — | Jul 24, 2025 | - |
| 35504695 | Question about product ingredients | Solved | Normal |  Carrie Koelpin | — | Ignatius Cummerata | Chat | wholesale | 4h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - |
| 86549198 | Allergic reaction concern | Open | Normal |  Brandt Legros | — | Steve O'Conner | sampleswholesalebopis | - | —Skipped | — | — | — | Nov 28, 2025 | - | |
| 63841394 | Where is my order? | Solved | Normal | Ana Okuneva-Sanford | — |  Oscar O'Hara | bopissamplesinfluencer | 2h | ●Responded | 3/5 | — | — | Nov 12, 2025 | - | |
| 74610384 | Pro discount enrollment | Solved | Normal |  Jay Ziemann | — | Tommy Kuvalis | Chat | damagedinfluencer | 20h | ●Responded | 4/5 | — | — | May 26, 2025 | - |
| 53063888 | Foundation match help | Solved | Normal |  Marshall O'Connell | — |  Vilma Gusikowski | bopisrefund | 3h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 51170187 | Refund not received | Pending | High |  Kavon Abbott | — | Eula McKenzie | Social | vip | - | —Skipped | — | — | — | Oct 30, 2025 | - |
| 07163429 | Allergic reaction concern | Solved | Normal |  Calista Franecki PhD | — |  Jacklyn Dare | Chat | shippingvip | 3h | ●Responded | 4/11 | — | — | Apr 10, 2026 | - |
| 65085623 | App crashes at checkout | Solved | Normal | Calista Franecki PhD | — | Kip Schroeder IV | Chat | loyalty | 5h | ⊘Not fired | — | — | — | Oct 29, 2025 | - |