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Showing 16,601 - 16,650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 14024559 | Pro discount enrollment | Solved | Normal |  Mr. Jesse Lueilwitz | — |  Lily Raynor | damagedviprefund | 3h | ⊘Not fired | — | — | — | Aug 31, 2025 | - | |
| 87158978 | Cancel order request | Pending | Normal |  Ottilie Stroman | — |  Garth Dooley | Chat | wholesaleinfluencerloyalty | - | —Skipped | — | — | — | Jul 10, 2025 | - |
| 41854770 | Item authenticity concern | Solved | Urgent |  Harry Lynch DDS | — |  Ignatius Cummerata | wholesaleshade-match | 1d 21h | ●Responded | 9/11 | — | — | Feb 22, 2026 | - | |
| 11999659 | Insider tier issue | Solved | Normal |  Antonio Koss Sr. | — |  Tommy Kuvalis | Social | — | 1h | ⊘Not fired | — | — | — | Nov 14, 2025 | - |
| 08982735 | Restock alert for backorder | Solved | Normal |  Francesca Stracke | — | Garth Dooley | returnsbopisrefund | 2h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 27447936 | App login problem | Solved | High |  Byron O'Keefe | — |  Mr. Skyla Trantow | Chat | damagedreturnssamples | 13h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - |
| 44041285 | Wrong shade sent | Solved | Normal |  Madison Volkman | — |  Jacklyn Dare | bopisrefund | 2h | ●Responded | 5/5 | — | — | May 1, 2026 | - | |
| 83588665 | Question about product ingredients | Solved | Normal |  Leon Monahan | — |  Leonard Waters-Howell | Chat | appbopis | 6h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - |
| 40538595 | Cancel subscription / Auto-replenish | Solved | Urgent |  Khalid Kirlin | — |  Oscar O'Hara | Chat | — | 9h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 82309125 | Lost package follow-up | Pending | Normal |  Shelia Ritchie | — |  Darryl Jacobi | samplesvip | - | —Skipped | — | — | — | Feb 4, 2026 | - | |
| 90401586 | BOPIS order cancelled at store | Solved | Normal |  Janet Lynch | — |  Mr. Cade Senger | Chat | influencergift-cardfragrance | 12h | ●Responded | 10/11 | — | — | Sep 28, 2025 | - |
| 72038102 | Store experience feedback | Solved | Low |  Dalton Stiedemann | — | Ignatius Cummerata | influencer | 19h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 86410823 | Address change after shipping | Solved | Normal |  Lindsey Schultz | — | Jacklyn Dare | Chat | wholesalerefund | 1d 21h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - |
| 97359498 | Influencer code not working | Pending | High |  Tammy Streich-Hegmann | — | Oscar O'Hara | influencervipapp | - | —Skipped | — | — | — | Jun 26, 2025 | - | |
| 71829574 | Store experience feedback | Solved | High |  Jeannette Bosco-Grimes | — |  Miss Amber Hintz Sr. | Chat | gift-cardbopis | 23h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 74508430 | Loyalty points not posting | Solved | Normal |  Connie Okuneva III | — | Oscar O'Hara | — | 23h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 19872977 | Missing samples in order | Pending | High |  Frederick Reynolds | — |  Amely Pacocha | fragrance | - | —Skipped | — | — | — | Sep 9, 2025 | - | |
| 26901740 | Price match request | Solved | Low |  Santos Douglas | — | Amely Pacocha | Chat | — | 1d 11h | ⊘Not fired | — | — | — | Dec 19, 2025 | - |
| 86755164 | App crashes at checkout | Open | Normal |  Cathy Osinski | — |  Steve O'Conner | influencerappshade-match | - | —Skipped | — | — | — | Aug 1, 2025 | - | |
| 26974129 | Gift card balance question | Pending | High |  Toby Gerhold | — |  Chaz Renner | — | - | —Skipped | — | — | — | Aug 20, 2025 | - | |
| 24516048 | Klarna / Afterpay split issue | Solved | Normal |  Ms. Caleigh Maggio | — | Mr. Cade Senger | Chat | influencergift-card | 4h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - |
| 53122967 | Where is my order? | Solved | Low |  Pam Hauck | — | Leonard Waters-Howell | influencerrefund | 2h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 01712577 | BOPIS pickup not ready | Open | Normal |  Terence Schiller | — | Mr. Skyla Trantow | loyalty | - | —Skipped | — | — | — | Apr 15, 2026 | - | |
| 11899066 | App crashes at checkout | Pending | Normal |  Laurie Pagac | — | Tommy Kuvalis | shade-matchdamagedsamples | - | —Skipped | — | — | — | Nov 23, 2025 | - | |
| 42454463 | Shipping cost question | Solved | Normal |  Ms. Kaden Goyette | — |  Dr. Mandy McLaughlin | influencerbopisshade-match | 1h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 39721838 | Price match request | Solved | Urgent |  Claude Bayer | — |  Katrina Johns | Phone | appgift-cardloyalty | 21h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 23501607 | Question about product ingredients | Solved | High |  Sam Tillman | — | Ignatius Cummerata | Phone | bopiswholesale | 4h | ○Sent, no reply | — | — | — | May 29, 2025 | - |
| 44410991 | Price match request | Open | Low |  Rex Crist | — | Oscar O'Hara | shippingloyalty | - | —Skipped | — | — | — | Nov 12, 2025 | - | |
| 71285657 | BOPIS order cancelled at store | Solved | Normal |  Tonya Littel | — | Miss Amber Hintz Sr. | Social | refund | 19h | ⊘Not fired | — | — | — | Jan 15, 2026 | - |
| 82538526 | Influencer code not working | Solved | Normal |  Myah Barrows | — | Dr. Mandy McLaughlin | influencerdamaged | 3h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |
| 37153802 | Wholesale order question | Solved | Normal |  Cory Hills MD | — | Tommy Kuvalis | damagedinfluencer | 1h | ●Responded | 5/5 | — | — | Oct 18, 2025 | - | |
| 68708337 | Birthday gift not received | Open | High |  Florian Herman | — | Leonard Waters-Howell | wholesale | - | —Skipped | — | — | — | Jul 4, 2025 | - | |
| 81186547 | Discount code not working | Solved | Low |  Rosemary Lesch-Block | — |  Vilma Gusikowski | shade-matchgift-card | 12h | ●Responded | 5/5 | — | — | Apr 13, 2026 | - | |
| 19322592 | Cancel subscription / Auto-replenish | Solved | Low |  Jerald Schulist | — |  Yazmin Jast | returns | 21h | ●Responded | 3/5 | — | — | Jan 10, 2026 | - | |
| 38478083 | Insider tier issue | Solved | Normal |  Scot West | — | Katrina Johns | — | 3h | ⊘Not fired | — | — | — | Jan 20, 2026 | - | |
| 78465652 | Cancel order request | Solved | Normal |  Jill Ruecker Sr. | — | Leonard Waters-Howell | — | 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 79448866 | BOPIS pickup not ready | Solved | High |  Myron Watsica | — |  Kaela Friesen | Chat | — | 1d 17h | ●Responded | 9/11 | — | — | Mar 19, 2026 | - |
| 68300377 | Discount code not working | Solved | Normal |  Mr. Magdalena Reynolds | — | Miss Amber Hintz Sr. | Chat | samplesshade-matchapp | 4h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - |
| 55945573 | Wrong shade sent | Solved | High |  Krystal Pollich | — |  Julie Hodkiewicz | bopisloyalty | 2d 14h | ●Responded | 9/11 | — | — | Aug 4, 2025 | - | |
| 45347598 | Return after 30-day window | Solved | High |  Loyal Jerde | — | Katrina Johns | Chat | bopiswholesalegift-card | 3h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - |
| 07570319 | Discount code not working | Solved | Normal |  Alfred Hahn-Terry | — | Yazmin Jast | — | 6h | ●Responded | 4/5 | — | — | Jul 24, 2025 | - | |
| 66411626 | Cancel subscription / Auto-replenish | Solved | Normal |  Marlee Block | — | Jacklyn Dare | Chat | app | 7h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - |
| 74443872 | BOPIS order cancelled at store | Solved | Low |  Rocky Koch | — | Steve O'Conner | damagedshade-matchsamples | 7h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 92675133 | Wholesale order question | Solved | Normal |  Omari Wolf | — |  Faith Hilll | Chat | shippingfragrancevip | 2h | ●Responded | 9/11 | — | — | Feb 10, 2026 | - |
| 68262560 | Address change after shipping | Solved | Normal |  Mrs. Brooke Pfeffer | — | Chaz Renner | — | 2h | ●Responded | 5/5 | — | — | Jul 11, 2025 | - | |
| 51832429 | Insider tier issue | Solved | Low |  Loyce Ferry | — | Leonard Waters-Howell | refundwholesale | 21h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 77151575 | Refund not received | Solved | Normal |  Fredrick Franey | — | Darryl Jacobi | — | 3h | ●Responded | 4/5 | — | — | Feb 22, 2026 | - | |
| 69634507 | Missing items in shipment | Solved | High |  Sara Cartwright PhD | — | Dr. Mandy McLaughlin | — | 2h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | |
| 54320317 | Missing samples in order | Open | Low |  Clint Greenfelder | — |  Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Oct 23, 2025 | - | |
| 85211426 | Missing samples in order | Open | Low |  Osvaldo Roberts | — | Darryl Jacobi | Chat | samples | - | —Skipped | — | — | — | Jan 14, 2026 | - |