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Showing 1,751 - 1,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 75399845 | Address change after shipping | Closed | Normal |  Ludwig Cruickshank | — |  Faith Hilll | Social | bopisreturns | 2d 21h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 8, 2026 |
| 26861916 | Cancel order request | Closed | Low |  Kian Mayer DDS | — |  Darryl Jacobi | damagedloyalty | 20h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 8, 2026 | |
| 09725686 | Birthday gift not received | Closed | Normal |  Alexis Connelly | — |  Eula McKenzie | Phone | — | 19h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 8, 2026 |
| 47532290 | Wrong shade sent | Closed | Normal |  Jett Wolff | — |  Mr. Lonie Hudson | Chat | shade-matchbopis | 2d 16h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 8, 2026 |
| 78005590 | Birthday gift not received | Closed | Normal |  Dariana Bradtke | — |  Chaz Renner | loyalty | 3d 12h | ●Responded | 3/5 | — | — | Mar 31, 2026 | Apr 8, 2026 | |
| 54197974 | Gift card balance question | Closed | High |  Marguerite Dietrich | — | Eula McKenzie | damaged | 2d 12h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 8, 2026 | |
| 44830728 | Insider tier issue | Closed | Normal |  Dr. Travis Koepp | — |  Tommy Kuvalis | samples | 1d 11h | ●Responded | 4/5 | — | — | Apr 1, 2026 | Apr 8, 2026 | |
| 44209481 | Order arrived damaged | Closed | High |  Van O'Kon | — | Faith Hilll | gift-card | 9d 8h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 7, 2026 | |
| 40210939 | Gift card balance question | Closed | Low |  Cecilia Hilll | Quartz Gifting |  Garth Dooley | Social | — | 6h | ⊘Not fired | — | — | — | Apr 6, 2026 | Apr 7, 2026 |
| 12143635 | Influencer code not working | Closed | Normal |  Nayeli Schowalter | — |  Ignatius Cummerata | Chat | — | 6h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 7, 2026 |
| 74232347 | Cancel order request | Closed | Normal |  Mr. Felipe O'Conner | — |  Miss Amber Hintz Sr. | wholesaleloyalty | 5h | ●Responded | 4/5 | — | — | Mar 31, 2026 | Apr 7, 2026 | |
| 07195526 | Klarna / Afterpay split issue | Closed | Normal |  Dr. Isaiah Bahringer | — | Eula McKenzie | Chat | loyaltyshipping | 5h | ●Responded | 5/5 | — | — | Mar 31, 2026 | Apr 7, 2026 |
| 99547378 | Shipping cost question | Closed | Low |  Leo Becker-Dach | — | Darryl Jacobi | Phone | fragrancereturns | 5h | ●Responded | 5/5 | — | — | Apr 4, 2026 | Apr 7, 2026 |
| 23305001 | Pro discount enrollment | Closed | High |  Georgia Bartoletti | — |  Leonard Waters-Howell | loyaltyshade-match | 5h | ●Responded | 5/5 | — | — | Mar 31, 2026 | Apr 7, 2026 | |
| 25477884 | Item authenticity concern | Closed | Normal |  Jerry Cruickshank | — |  Julie Hodkiewicz | wholesalerefund | 4h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 7, 2026 | |
| 89714031 | Wrong shade sent | Closed | Normal |  Allen Prohaska | — | Faith Hilll | Phone | — | 4h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 7, 2026 |
| 66609764 | Discount code not working | Closed | Normal |  Kaitlin Weber | — | Julie Hodkiewicz | bopiswholesaleshipping | 4h | ○Sent, no reply | — | — | — | Apr 5, 2026 | Apr 7, 2026 | |
| 28673155 | Order arrived damaged | Closed | Low |  Dr. Kenny Deckow Sr. | — |  Kip Schroeder IV | vipdamagedreturns | 3h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 7, 2026 | |
| 44060476 | Discount code not working | Closed | Normal |  Miss Christop Grimes | — |  Mr. Cade Senger | — | 3h | ●Responded | 5/5 | — | — | Apr 4, 2026 | Apr 7, 2026 | |
| 85372558 | App login problem | Closed | Normal |  Vernice Macejkovic | — |  Dr. Mandy McLaughlin | gift-card | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 7, 2026 | |
| 75284495 | Missing samples in order | Closed | Normal |  Arthur Gutmann | — | Faith Hilll | shippingshade-match | 3h | ⊘Not fired | — | — | — | Mar 31, 2026 | Apr 7, 2026 | |
| 58378142 | Missing samples in order | Closed | Low |  Jo Tillman | — | Mr. Cade Senger | loyaltyshipping | 3h | ○Sent, no reply | — | — | — | Apr 5, 2026 | Apr 7, 2026 | |
| 89742696 | Shipping cost question | Closed | High |  Mr. Estefania Lesch | — | Dr. Mandy McLaughlin | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 7, 2026 |
| 72114707 | Wholesale order question | Closed | Low |  Rogelio Medhurst | — | Miss Amber Hintz Sr. | Chat | appfragrance | 2h | ⊘Not fired | — | — | — | Apr 5, 2026 | Apr 7, 2026 |
| 43177999 | Shipping cost question | Closed | Low |  Mrs. Penny Muller-Howell | — |  Yazmin Jast | gift-card | 2h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 7, 2026 | |
| 49336817 | Discount code not working | Closed | Low |  Myra Feeney | — | Julie Hodkiewicz | — | 2h | ●Responded | 2/5 | — | — | Apr 6, 2026 | Apr 7, 2026 | |
| 87859666 | Missing items in shipment | Closed | Low |  Audrey Rau | — | Yazmin Jast | Phone | shade-match | 1h | ●Responded | 2/5 | — | — | Mar 31, 2026 | Apr 7, 2026 |
| 34055679 | Cancel order request | Closed | Normal |  Gilbert McLaughlin DVM | — |  Jacklyn Dare | Social | fragrancebopis | 1h | ⊘Not fired | — | — | — | Apr 4, 2026 | Apr 7, 2026 |
| 16297922 | Shipping cost question | Closed | Normal |  Kylie Hilll Sr. | — |  Mr. Skyla Trantow | gift-cardshipping | 1h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 7, 2026 | |
| 02256329 | Store experience feedback | Closed | Normal |  Robb Schoen | — |  Oscar O'Hara | Chat | damaged | 23h | ○Sent, no reply | — | — | — | Apr 5, 2026 | Apr 7, 2026 |
| 33559183 | Refund not received | Closed | Normal |  Uriel Kulas | — |  Vilma Gusikowski | Phone | — | 2d 22h | ●Responded | 3/5 | — | — | Mar 31, 2026 | Apr 7, 2026 |
| 93922464 | Wholesale order question | Closed | Normal |  Juana Keeling | — | Kip Schroeder IV | Chat | wholesaleapp | 19h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 7, 2026 |
| 81842811 | Birthday gift not received | Closed | Normal |  Irma Fahey | — |  Amely Pacocha | Chat | wholesale | 4d 19h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 7, 2026 |
| 51460540 | Price match request | Closed | Normal |  Mr. Danny Stiedemann | — | Kip Schroeder IV | appbopis | 16h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 7, 2026 | |
| 60565307 | Missing samples in order | Closed | Normal |  Stacy McLaughlin | — | Miss Amber Hintz Sr. | Chat | returnsapprefund | 16h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 7, 2026 |
| 05404475 | Birthday gift not received | Closed | Low |  Mathew Green | — | Amely Pacocha | shade-match | 15h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 7, 2026 | |
| 35144170 | Insider tier issue | Closed | Normal |  Francesca Stracke | — | Tommy Kuvalis | shade-matchinfluencersamples | 14h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 7, 2026 | |
| 72488853 | Insider tier issue | Closed | Urgent |  Lela Conn | — | Dr. Mandy McLaughlin | Social | influencer | 14h | ⊘Not fired | — | — | — | Mar 30, 2026 | Apr 7, 2026 |
| 39584012 | Shipping cost question | Closed | Normal |  Rosemary Lesch-Block | — | Mr. Lonie Hudson | damaged | 2d 13h | ●Responded | 4/5 | — | — | Apr 1, 2026 | Apr 7, 2026 | |
| 99590848 | Insider tier issue | Closed | Urgent |  Nathaniel Pagac | — |  Mr. Eliza Gerhold IV | appgift-card | 7d 12h | ●Responded | 2/5 | — | — | Mar 23, 2026 | Apr 7, 2026 | |
| 85838184 | Birthday gift not received | Closed | Normal |  Danielle Kshlerin | — | Jacklyn Dare | Chat | — | 12h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 7, 2026 |
| 96274967 | Klarna / Afterpay split issue | Closed | Urgent | Mathew Green | — | Miss Amber Hintz Sr. | wholesalefragrancevip | 12h | ●Responded | 7/11 | — | — | Apr 3, 2026 | Apr 7, 2026 | |
| 68791036 | Restock alert for backorder | Closed | Urgent |  Mavis Torphy | — | Jacklyn Dare | vipreturnsshade-match | 11h | ●Responded | 5/5 | — | — | Apr 5, 2026 | Apr 7, 2026 | |
| 66224144 | Item authenticity concern | Closed | Normal |  Darrick Haley | — | Leonard Waters-Howell | Chat | loyaltyfragrance | 9h | ●Responded | 2/5 | — | — | Apr 4, 2026 | Apr 6, 2026 |
| 67649411 | Wrong shade sent | Closed | High |  Duane Effertz | — | Ignatius Cummerata | Social | refundshipping | 3d 7h | ⊘Not fired | — | — | — | Mar 30, 2026 | Apr 6, 2026 |
| 61817112 | Gift card balance question | Closed | Normal |  Gene Jones | — | Kip Schroeder IV | Chat | refund | 7h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 6, 2026 |
| 06422696 | Allergic reaction concern | Closed | Normal |  Roxane Rohan PhD | — |  Katrina Johns | Chat | — | 6h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 6, 2026 |
| 32050688 | Restock alert for backorder | Closed | Normal |  Mack Boyer | — | Darryl Jacobi | Chat | vipsamples | 6h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 6, 2026 |
| 43648640 | Store experience feedback | Closed | Normal |  Jon Walter | — | Ignatius Cummerata | Chat | — | 5h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 6, 2026 |
| 27967107 | Address change after shipping | Closed | Normal |  Ray Armstrong | — | Katrina Johns | wholesaleloyalty | 5h | ⊘Not fired | — | — | — | Apr 2, 2026 | Apr 6, 2026 |