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Showing 18,501 - 18,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 33546420 | Missing items in shipment | Solved | Low |  Rory Blanda | — |  Miss Amber Hintz Sr. | Social | wholesale | 1h | ⊘Not fired | — | — | — | May 30, 2025 | - |
| 00165483 | Missing items in shipment | Solved | Normal |  Emerald Hoeger | — |  Darryl Jacobi | Chat | — | 2d 1h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - |
| 74582224 | Wrong shade sent | Solved | Normal |  Omer Balistreri V | — |  Jacklyn Dare | Phone | shippinggift-cardreturns | 13h | ●Responded | 5/5 | — | — | May 28, 2025 | - |
| 21744147 | Lost package follow-up | Solved | Normal |  Geraldine Bahringer | — |  Amely Pacocha | refundinfluencerwholesale | 5h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 03096715 | App login problem | Solved | High |  Amya Lakin | — |  Kaela Friesen | Chat | shade-match | 4h | ●Responded | 5/5 | — | — | May 15, 2026 | - |
| 58591218 | BOPIS pickup not ready | Solved | Normal |  Kurtis Denesik | — |  Mr. Lonie Hudson | Chat | loyaltyapp | 10h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - |
| 04584001 | App crashes at checkout | Solved | Normal |  Alan Weissnat | — |  Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 11389509 | Question about product ingredients | Solved | Normal |  Ms. Nadia Yundt | — | Miss Amber Hintz Sr. | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 28, 2026 | - |
| 69093693 | Allergic reaction concern | Solved | Normal |  Omar Herzog | — |  Dr. Mandy McLaughlin | sampleswholesale | 3h | ●Responded | 4/5 | — | — | Jul 9, 2025 | - | |
| 51026801 | Question about product ingredients | Open | Low |  Ernestina Rau | — | Amely Pacocha | — | - | —Skipped | — | — | — | May 11, 2026 | - | |
| 94882297 | Order arrived damaged | Solved | Low |  Orie Tillman | — |  Tommy Kuvalis | — | 23h | ●Responded | 5/5 | — | — | Jan 16, 2026 | - | |
| 80131609 | Cancel subscription / Auto-replenish | Solved | Normal |  Gilbert Rau | — |  Leonard Waters-Howell | Chat | shippingdamaged | 4d 13h | ⊘Not fired | — | — | — | Jun 26, 2025 | - |
| 05218848 | Where is my order? | Solved | High |  Lessie Wolff | — |  Garth Dooley | Chat | gift-cardreturns | 13h | ●Responded | 3/5 | — | — | Aug 11, 2025 | - |
| 34577275 | Loyalty points not posting | Solved | High |  Julien Bins | — | Kaela Friesen | Chat | damaged | 4h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 70266931 | Wholesale order question | Solved | Normal |  Miss Caroline Gusikowski | — | Leonard Waters-Howell | Chat | fragrancegift-cardinfluencer | 2h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 24985107 | Where is my order? | Solved | Normal |  Gertrude Larson | — |  Mr. Cade Senger | app | 5h | ●Responded | 7/11 | — | — | Nov 1, 2025 | - | |
| 33071019 | Wholesale order question | Solved | Normal |  Timothy Jakubowski | — | Amely Pacocha | Chat | shipping | 18h | ●Responded | 5/5 | — | — | Oct 22, 2025 | - |
| 03859977 | Missing items in shipment | Pending | Normal |  Nathaniel Lynch | — |  Mr. Eliza Gerhold IV | gift-cardsamplesbopis | - | —Skipped | — | — | — | Oct 16, 2025 | - | |
| 87990382 | Influencer code not working | Open | Normal |  Eula Nienow | — | Leonard Waters-Howell | Phone | shipping | - | —Skipped | — | — | — | Oct 14, 2025 | - |
| 83481863 | BOPIS order cancelled at store | Solved | Normal |  Marlin Gerhold | — |  Oscar O'Hara | Chat | bopisgift-card | 19h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - |
| 91492154 | BOPIS order cancelled at store | Open | Normal |  Elsie Schumm | — |  Kip Schroeder IV | — | - | —Skipped | — | — | — | Nov 14, 2025 | - | |
| 56138877 | Refund not received | Solved | Normal |  Santos Auer | — |  Katrina Johns | Phone | appwholesalerefund | 8h | ⊘Not fired | — | — | — | Nov 21, 2025 | - |
| 70365566 | Store experience feedback | Solved | Normal | Alan Weissnat | — | Dr. Mandy McLaughlin | Phone | refunddamagedshade-match | 2h | ●Responded | 5/5 | — | — | Sep 18, 2025 | - |
| 72163827 | BOPIS order cancelled at store | Open | Low |  Lavonne Schimmel | — | Kip Schroeder IV | Chat | damagedsamples | - | —Skipped | — | — | — | Mar 16, 2026 | - |
| 27007462 | Store experience feedback | Solved | Normal |  Melinda Sporer | — | Amely Pacocha | Chat | shippingbopiswholesale | 5d 11h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 78884523 | Store experience feedback | Solved | Normal |  Alyssa Christiansen | — | Kip Schroeder IV | Phone | loyaltydamagedreturns | 20h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - |
| 00461924 | Order arrived damaged | Open | Normal |  Mr. Brendan Tillman | — |  Mr. Skyla Trantow | Phone | — | - | —Skipped | — | — | — | Jan 22, 2026 | - |
| 45439495 | Wrong shade sent | Solved | Normal |  Jenna Boyer-Ankunding | — |  Chaz Renner | gift-cardshade-matchwholesale | 6h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |
| 21725494 | Price match request | Solved | Normal |  Betty Hahn | — | Miss Amber Hintz Sr. | fragranceloyaltydamaged | 6d | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |
| 09147050 | Allergic reaction concern | Solved | High |  Dr. Elsa Stroman DVM | — |  Steve O'Conner | — | 4h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 24853961 | Shipping cost question | Solved | Normal |  Roy Cronin | — |  Faith Hilll | — | 9h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |
| 65217904 | Order arrived damaged | Open | Normal |  Clint Konopelski | — | Faith Hilll | Chat | shipping | - | —Skipped | — | — | — | Mar 27, 2026 | - |
| 02015488 | Loyalty points not posting | Solved | Normal |  Miss Christop Grimes | — | Mr. Cade Senger | Chat | — | 21h | ●Responded | 3/5 | — | — | Jun 9, 2025 | - |
| 49235008 | Return after 30-day window | Solved | Normal |  Kyra Hermann | — | Garth Dooley | shipping | 4h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 74589521 | Cancel order request | Solved | Urgent |  Forest Crooks | — | Oscar O'Hara | Phone | shade-match | 1d 12h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - |
| 85561592 | App crashes at checkout | Solved | High |  Alfred Quigley | — | Mr. Cade Senger | Phone | — | 1h | ●Responded | 9/11 | — | — | Mar 13, 2026 | - |
| 58865309 | Gift card balance question | Solved | High |  Leonard Towne | — | Jacklyn Dare | Chat | — | 1d | ●Responded | 10/11 | — | — | Jun 16, 2025 | - |
| 82704488 | Price match request | Solved | High |  Jackie Wintheiser | — |  Lily Raynor | shade-matchfragrance | 21h | ⊘Not fired | — | — | — | Dec 4, 2025 | - | |
| 00977829 | Price match request | Pending | Normal |  Elsa Stracke | Studio Eleven | Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Jun 20, 2025 | - | |
| 77047368 | Shipping cost question | Solved | Low |  Stanford White | — | Faith Hilll | Chat | gift-card | 1d | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 27816016 | Missing items in shipment | Solved | High |  Miss Clarissa Herman | — |  Vilma Gusikowski | — | 16h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |
| 00042607 | Foundation match help | Solved | Low |  Scott Reichel | — | Mr. Cade Senger | Social | loyaltyshade-match | 4h | ⊘Not fired | — | — | — | Feb 17, 2026 | - |
| 85501829 | Wrong shade sent | Solved | Low |  Michael Raynor | — |  Eula McKenzie | — | 4h | ●Responded | 3/5 | — | — | Jun 3, 2025 | - | |
| 42807253 | Address change after shipping | Solved | Normal |  Claire Wiegand | — |  Yazmin Jast | refund | 1d 15h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 98528537 | Store experience feedback | Solved | Normal |  Viola Kling MD | — | Vilma Gusikowski | shippingsamplesbopis | 23h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |
| 22896895 | Shipping cost question | Pending | Normal |  Quinn Willms | — | Chaz Renner | damaged | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 28229456 | Where is my order? | Solved | Normal |  Terence Schiller | — | Mr. Cade Senger | vipshade-match | 1d 19h | ⊘Not fired | — | — | — | Apr 4, 2026 | - | |
| 48136051 | Birthday gift not received | Pending | Normal |  Ms. Lila Champlin | Verde Concierge | Jacklyn Dare | Chat | samplesrefund | - | —Skipped | — | — | — | Apr 9, 2026 | - |
| 46168984 | App crashes at checkout | Solved | Normal |  Reese Senger | — | Katrina Johns | — | 3h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |
| 08229310 | Foundation match help | Solved | Normal |  Miss Reece Grady | — | Darryl Jacobi | Chat | — | 5h | ⊘Not fired | — | — | — | Mar 13, 2026 | - |