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Showing 19,901 - 19,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38513412 | Store experience feedback | Solved | Normal |  Kraig Barrows DDS | — |  Vilma Gusikowski | refund | 3h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 43762625 | Address change after shipping | Solved | Low |  Alan Rosenbaum | — |  Kip Schroeder IV | — | 3h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 15162482 | Order arrived damaged | Solved | Low |  Janick Hodkiewicz | — | Vilma Gusikowski | shippinginfluencer | 3h | ⊘Not fired | — | — | — | Apr 9, 2026 | - | |
| 69555618 | Klarna / Afterpay split issue | Solved | Urgent |  Jovanny Upton | — |  Mr. Lonie Hudson | — | 8h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |
| 81964460 | Pro discount enrollment | Solved | Normal |  Fredrick Franey | — | Vilma Gusikowski | influencerreturns | 3d 10h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 28965151 | Restock alert for backorder | Solved | Normal |  Danny Mueller | — |  Mr. Eliza Gerhold IV | Phone | — | 1d 21h | ●Responded | 2/5 | — | — | Feb 8, 2026 | - |
| 91018577 | Allergic reaction concern | Solved | Normal |  Miss Beth Zboncak Sr. | — |  Mr. Cade Senger | loyaltyapp | 11h | ●Responded | 5/5 | — | — | Apr 15, 2026 | - | |
| 98106130 | Influencer code not working | Solved | High |  Alan Little | — | Vilma Gusikowski | Chat | app | 2d 16h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - |
| 92615061 | Cancel order request | Solved | Normal |  Rolando Haag | — |  Lily Raynor | Chat | refundbopisfragrance | 2h | ○Sent, no reply | — | — | — | May 25, 2025 | - |
| 13049057 | Cancel subscription / Auto-replenish | Solved | High |  Ebony Bosco | — |  Tommy Kuvalis | wholesale | 2d 6h | ○Sent, no reply | — | — | — | May 28, 2025 | - | |
| 67029676 | Where is my order? | Pending | High |  Shakira Kiehn | — | Kip Schroeder IV | influencerapprefund | - | —Skipped | — | — | — | Jan 12, 2026 | - | |
| 94224257 | Shipping cost question | Solved | Normal |  Willy Welch | House of Lumière | Lily Raynor | Chat | vipsamplesloyalty | 6h | ●Responded | 5/5 | — | — | May 25, 2025 | - |
| 30119195 | Store experience feedback | Solved | Normal |  Larissa Schumm | — |  Leonard Waters-Howell | Chat | damagedrefundfragrance | 5h | ●Responded | 5/5 | — | — | Sep 16, 2025 | - |
| 48952257 | Birthday gift not received | Solved | Normal |  Tevin Leannon | — |  Mr. Skyla Trantow | — | 15h | ⊘Not fired | — | — | — | Jun 16, 2025 | - | |
| 46910182 | Order arrived damaged | Solved | Low |  Georgianna Leannon | — | Vilma Gusikowski | Chat | app | 15h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - |
| 73914543 | Question about product ingredients | Solved | Normal |  Latoya Watsica | Silver Lake Studios |  Faith Hilll | Phone | damagedbopisgift-card | 1h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 52911366 | App crashes at checkout | Pending | Low |  Margie Stokes | — | Lily Raynor | Phone | appwholesalebopis | - | —Skipped | — | — | — | Jan 1, 2026 | - |
| 51760819 | Price match request | Pending | Normal |  Joanne Vandervort | — | Kip Schroeder IV | Chat | gift-cardwholesalerefund | - | —Skipped | — | — | — | Jan 5, 2026 | - |
| 47122691 | Address change after shipping | Open | Normal |  Mrs. Easter Jakubowski Jr. | — | Lily Raynor | Chat | gift-card | - | —Skipped | — | — | — | Sep 22, 2025 | - |
| 65301359 | Loyalty points not posting | Solved | Normal |  Stacy McLaughlin | — |  Garth Dooley | Social | fragranceinfluencerbopis | 15h | ⊘Not fired | — | — | — | Nov 5, 2025 | - |
| 18567781 | App crashes at checkout | Solved | Low |  Dominic Ankunding | — |  Chaz Renner | samplesshippingapp | 11h | ○Sent, no reply | — | — | — | Jun 8, 2025 | - | |
| 90756919 | Foundation match help | Solved | High |  Barbara Herman | — | Vilma Gusikowski | influencer | 2d 12h | ●Responded | 1/5 | — | — | Dec 8, 2025 | - | |
| 29992913 | Lost package follow-up | Solved | Normal |  Kimberly Tremblay | — | Tommy Kuvalis | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - |
| 60169792 | Cancel order request | Solved | Normal |  Braulio Schumm | — | Mr. Lonie Hudson | — | 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 00502930 | Missing samples in order | Solved | Normal |  Velda Baumbach | — | Chaz Renner | damagedbopisloyalty | 6h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 62759234 | Gift card balance question | Solved | Normal |  Aron Boyer | — | Garth Dooley | fragranceinfluencer | 9d 2h | ●Responded | 2/5 | — | — | Mar 20, 2026 | - | |
| 55554178 | Birthday gift not received | Solved | Normal |  Salvador Roberts | — | Mr. Skyla Trantow | shipping | 3d 7h | ●Responded | 3/5 | — | — | Feb 21, 2026 | - | |
| 90839624 | Loyalty points not posting | Solved | Normal |  Mya Streich | — | Mr. Eliza Gerhold IV | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - |
| 04613521 | Order arrived damaged | Solved | Urgent |  Ray Armstrong | — |  Kaela Friesen | influencershade-matchgift-card | 15h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 08833142 | Loyalty points not posting | Open | Low |  Ms. Caleigh Maggio | — | Mr. Eliza Gerhold IV | gift-card | - | —Skipped | — | — | — | Sep 9, 2025 | - | |
| 94250010 | Missing samples in order | Solved | Normal |  Titus King IV | — | Kaela Friesen | — | 18h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | |
| 14999670 | Foundation match help | Solved | Normal |  Ralph Treutel | Studio Eleven | Vilma Gusikowski | wholesaleloyalty | 2d 12h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | |
| 77886933 | Foundation match help | Pending | High |  Vernon Greenholt | — |  Yazmin Jast | — | - | —Skipped | — | — | — | Dec 9, 2025 | - | |
| 17391973 | Item authenticity concern | Solved | High |  Marlin Gerhold | — |  Ignatius Cummerata | — | 16h | ●Responded | 7/11 | — | — | Sep 11, 2025 | - | |
| 97060777 | Loyalty points not posting | Pending | Low |  Todd Streich | — | Leonard Waters-Howell | Chat | shade-match | - | —Skipped | — | — | — | Feb 5, 2026 | - |
| 73127466 | Return after 30-day window | Solved | High |  Dr. Kenny Deckow Sr. | — |  Eula McKenzie | vipsamples | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 33574531 | Item authenticity concern | Pending | Normal |  Leon Monahan | — |  Jacklyn Dare | Phone | — | - | —Skipped | — | — | — | Jan 17, 2026 | - |
| 62936402 | Return after 30-day window | Solved | Urgent |  Clara Brekke | — |  Amely Pacocha | Chat | samplesshade-match | 1h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - |
| 42674793 | App crashes at checkout | Pending | Normal |  Lester Morar | — | Leonard Waters-Howell | Chat | influencergift-card | - | —Skipped | — | — | — | Dec 8, 2025 | - |
| 89476948 | Return after 30-day window | Solved | Normal |  Ardith Ondricka MD | — | Mr. Eliza Gerhold IV | shipping | 2d 13h | ⊘Not fired | — | — | — | Feb 20, 2026 | - | |
| 86176624 | Price match request | Solved | Normal |  Rachel Kling | — | Mr. Eliza Gerhold IV | Chat | damagedgift-card | 5h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - |
| 01445089 | Price match request | Solved | Normal |  Mr. Taylor Rogahn | — |  Oscar O'Hara | — | 2d 20h | ●Responded | 4/5 | — | — | Dec 3, 2025 | - | |
| 42451155 | Wrong shade sent | Solved | High |  Makayla Schowalter III | — | Ignatius Cummerata | — | 6h | ●Responded | 5/5 | — | — | Sep 2, 2025 | - | |
| 23012272 | Pro discount enrollment | Solved | Low | Marlin Gerhold | — | Jacklyn Dare | appbopis | 1d 17h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 83353140 | Influencer code not working | Solved | Normal |  Brandi Wehner | — | Amely Pacocha | Chat | damaged | 10h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - |
| 60855987 | Cancel order request | Solved | Low |  Rosemary Lesch-Block | — | Mr. Cade Senger | damaged | 2h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 03778313 | Wholesale order question | Solved | Normal |  Eldridge Feeney | — |  Julie Hodkiewicz | Chat | shade-matchshipping | 8h | ●Responded | 2/5 | — | — | Apr 6, 2026 | - |
| 37917210 | Foundation match help | Solved | Normal |  Raymond Feest | — | Chaz Renner | Phone | shippingshade-matchwholesale | 6h | ●Responded | 5/5 | — | — | Oct 1, 2025 | - |
| 17963321 | Missing samples in order | Solved | Normal |  Grant Johns | — | Kaela Friesen | appfragrancedamaged | 4h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 12539471 | App login problem | Solved | Normal |  Yasmeen Schuster II | — |  Dr. Mandy McLaughlin | samplesshippingdamaged | 17h | ○Sent, no reply | — | — | — | May 1, 2026 | - |