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Showing 2,851 - 2,900 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 35318692 | Shipping cost question | Closed | Normal |  Fred Abbott | — |  Vilma Gusikowski | Phone | returns | 16h | ○Sent, no reply | — | — | — | Mar 1, 2026 | Mar 6, 2026 |
| 62666173 | App crashes at checkout | Closed | Urgent |  Geraldine Dooley V | — |  Darryl Jacobi | damaged | 1d 11h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 6, 2026 | |
| 58284469 | Missing items in shipment | Closed | Normal |  Mattie Bahringer | — |  Dr. Mandy McLaughlin | shippingbopis | 10h | ●Responded | 5/5 | — | — | Feb 26, 2026 | Mar 6, 2026 | |
| 66712770 | App login problem | Closed | Normal |  Toby Bruen | — |  Mr. Lonie Hudson | wholesale | 10h | ●Responded | 5/5 | — | — | Feb 28, 2026 | Mar 6, 2026 | |
| 62619179 | BOPIS order cancelled at store | Closed | Low |  Marguerite Howe | — |  Katrina Johns | refundshipping | 9h | ●Responded | 1/5 | — | — | Mar 3, 2026 | Mar 5, 2026 | |
| 62225473 | Allergic reaction concern | Closed | High |  Mr. Luis Kuhn | — |  Kaela Friesen | Chat | — | 4d 8h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 5, 2026 |
| 10489947 | Insider tier issue | Closed | Normal |  Mr. Wallace Rau | — |  Kip Schroeder IV | wholesale | 7h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 5, 2026 | |
| 30212392 | Wrong shade sent | Closed | Low |  Ottilie Stroman | — |  Eula McKenzie | damagedshippingrefund | 6h | ⊘Not fired | — | — | — | Mar 4, 2026 | Mar 5, 2026 | |
| 70416844 | Missing items in shipment | Closed | Normal |  Mr. Willard Moen | — |  Ignatius Cummerata | — | 6h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 5, 2026 | |
| 25739089 | Address change after shipping | Closed | Low |  Enrique Walter | — | Vilma Gusikowski | Chat | loyaltyvip | 6h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 5, 2026 |
| 01371180 | Item authenticity concern | Closed | Low |  Walker Schulist | — | Dr. Mandy McLaughlin | vipbopis | 6h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 5, 2026 | |
| 87857711 | Pro discount enrollment | Closed | Normal |  Kavon Abbott | — | Ignatius Cummerata | Chat | gift-cardappinfluencer | 6h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 5, 2026 |
| 56073532 | Cancel order request | Closed | Normal |  Dexter Heidenreich | — | Ignatius Cummerata | Phone | loyaltyfragrance | 6h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 5, 2026 |
| 53853378 | Cancel order request | Closed | Low |  Giovanny Stroman | — |  Mr. Skyla Trantow | Phone | vip | 5h | ●Responded | 2/5 | — | — | Mar 4, 2026 | Mar 5, 2026 |
| 93630991 | Order arrived damaged | Closed | Normal |  Gilbert McLaughlin DVM | — |  Leonard Waters-Howell | Chat | — | 5h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 5, 2026 |
| 94731856 | Pro discount enrollment | Closed | Normal |  Dr. Parker Rodriguez V | — | Dr. Mandy McLaughlin | bopisrefund | 4h | ○Sent, no reply | — | — | — | Mar 1, 2026 | Mar 5, 2026 | |
| 78463390 | Missing samples in order | Closed | High |  Blaise Schultz | — |  Steve O'Conner | — | 4h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 5, 2026 | |
| 21012842 | Foundation match help | Closed | High |  Darrick Haley | — |  Garth Dooley | fragrancereturnsshipping | 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 5, 2026 | |
| 65955906 | Foundation match help | Closed | Normal |  Maude Bogan | — | Katrina Johns | returns | 3h | ●Responded | 5/5 | — | — | Feb 27, 2026 | Mar 5, 2026 | |
| 82566269 | Lost package follow-up | Closed | High |  Alan Little | — |  Oscar O'Hara | Phone | damagedreturnswholesale | 3h | ●Responded | 3/5 | — | — | Feb 27, 2026 | Mar 5, 2026 |
| 59937276 | Influencer code not working | Closed | Normal |  Jonatan Hammes-Toy | — |  Yazmin Jast | — | 3h | ●Responded | 5/5 | — | — | Feb 26, 2026 | Mar 5, 2026 | |
| 38830113 | Cancel order request | Closed | High |  Mamie Wehner | — | Eula McKenzie | fragranceviployalty | 3h | ⊘Not fired | — | — | — | Feb 28, 2026 | Mar 5, 2026 | |
| 73629532 | Influencer code not working | Closed | Low |  Miss Jacquelyn Grant-Ritchie | — | Oscar O'Hara | returnsgift-card | 2h | ⊘Not fired | — | — | — | Feb 26, 2026 | Mar 5, 2026 | |
| 25662188 | Return after 30-day window | Closed | High |  Dr. Darien Ondricka | — |  Amely Pacocha | Chat | wholesalegift-card | 2h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 5, 2026 |
| 75540374 | Allergic reaction concern | Closed | Normal |  Ginger Hilll | — |  Chaz Renner | Phone | refundappwholesale | 2h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 5, 2026 |
| 21519332 | Question about product ingredients | Closed | Normal |  Lamar Hilll | — |  Mr. Cade Senger | fragrance | 2h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 5, 2026 | |
| 19058235 | App crashes at checkout | Closed | Normal |  Henrietta Gleason | — | Garth Dooley | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 5, 2026 |
| 24035063 | Klarna / Afterpay split issue | Closed | Low |  Kamren Schneider Sr. | — | Kip Schroeder IV | Chat | shade-matchsamplesreturns | 1h | ●Responded | 5/5 | — | — | Mar 3, 2026 | Mar 5, 2026 |
| 39909323 | Wholesale order question | Closed | Normal |  Veronica Russel | — | Mr. Lonie Hudson | Social | vipwholesale | 3d | ⊘Not fired | — | — | — | Feb 25, 2026 | Mar 5, 2026 |
| 22027632 | Gift card balance question | Closed | Normal |  Makenzie Hilpert | — | Kip Schroeder IV | Social | shade-matchinfluencerfragrance | 2d 23h | ⊘Not fired | — | — | — | Feb 27, 2026 | Mar 5, 2026 |
| 63495439 | Return after 30-day window | Closed | Normal | Toby Bruen | — | Ignatius Cummerata | Chat | fragrance | 22h | ●Responded | 5/5 | — | — | Feb 25, 2026 | Mar 5, 2026 |
| 56600436 | Missing samples in order | Closed | Low |  Mr. Clay Hilpert | — | Steve O'Conner | Phone | — | 2d 22h | ⊘Not fired | — | — | — | Feb 28, 2026 | Mar 5, 2026 |
| 75170210 | App crashes at checkout | Closed | Normal |  Chad Little | — | Katrina Johns | wholesalesamples | 22h | ●Responded | 5/5 | — | — | Feb 26, 2026 | Mar 5, 2026 | |
| 32612235 | Where is my order? | Closed | Normal |  Norberto Kertzmann | — | Mr. Cade Senger | Phone | bopis | 7d 21h | ○Sent, no reply | — | — | — | Feb 23, 2026 | Mar 5, 2026 |
| 57080401 | Item authenticity concern | Closed | Normal |  Miss Chance Watsica | — |  Miss Amber Hintz Sr. | — | 20h | ●Responded | 5/5 | — | — | Feb 26, 2026 | Mar 5, 2026 | |
| 64349641 | Influencer code not working | Closed | Normal |  Ms. Deshaun McCullough MD | — |  Lily Raynor | Chat | viployalty | 18h | ●Responded | 5/5 | — | — | Mar 1, 2026 | Mar 5, 2026 |
| 39587650 | Refund not received | Closed | Low |  Akeem Bernier | — | Katrina Johns | shipping | 18h | ⊘Not fired | — | — | — | Feb 27, 2026 | Mar 5, 2026 | |
| 63182166 | BOPIS order cancelled at store | Closed | Normal |  Bryant Champlin | — | Oscar O'Hara | Chat | shade-matchinfluencer | 17h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 5, 2026 |
| 52742611 | BOPIS pickup not ready | Closed | High |  Dariana Bradtke | — |  Mr. Eliza Gerhold IV | vipgift-card | 2d 16h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 5, 2026 | |
| 63004602 | Store experience feedback | Closed | Normal |  Mr. Sydnie Christiansen | — | Ignatius Cummerata | fragrance | 1d 14h | ●Responded | 4/11 | — | — | Feb 25, 2026 | Mar 5, 2026 | |
| 83171413 | Insider tier issue | Closed | Normal |  Kayleigh D'Amore | Studio Eleven | Mr. Cade Senger | shade-matchloyaltyrefund | 14h | ○Sent, no reply | — | — | — | Feb 25, 2026 | Mar 5, 2026 | |
| 73016652 | Lost package follow-up | Closed | Normal |  Rossie Gutkowski | — |  Julie Hodkiewicz | Chat | refundbopisgift-card | 14h | ●Responded | 10/11 | — | — | Feb 25, 2026 | Mar 5, 2026 |
| 11298679 | Return after 30-day window | Closed | Low |  Mike Lind | — | Kip Schroeder IV | Chat | samples | 14h | ●Responded | 5/5 | — | — | Feb 27, 2026 | Mar 5, 2026 |
| 69977430 | Wholesale order question | Closed | Normal |  Adaline Mohr | — | Mr. Eliza Gerhold IV | Phone | shipping | 13h | ●Responded | 5/5 | — | — | Mar 2, 2026 | Mar 5, 2026 |
| 86834593 | BOPIS order cancelled at store | Closed | Normal |  Melinda Sporer | — | Vilma Gusikowski | samplesvip | 2d 11h | ●Responded | 4/11 | — | — | Feb 23, 2026 | Mar 5, 2026 | |
| 13982556 | Missing samples in order | Closed | Normal |  Casandra Schiller | — |  Faith Hilll | — | 1d 10h | ⊘Not fired | — | — | — | Feb 27, 2026 | Mar 5, 2026 | |
| 27990806 | Restock alert for backorder | Closed | Normal |  Camden Lesch | — | Darryl Jacobi | app | 2d 10h | ●Responded | 4/5 | — | — | Feb 26, 2026 | Mar 5, 2026 | |
| 06084166 | Loyalty points not posting | Closed | Normal |  Eleonore Blick | — | Chaz Renner | Chat | shippinggift-carddamaged | 8h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 4, 2026 |
| 90930032 | App login problem | Closed | Normal |  Ms. Nadia Yundt | — | Mr. Eliza Gerhold IV | Phone | — | 7h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 4, 2026 |
| 59404253 | Allergic reaction concern | Closed | Normal |  Zechariah Blick | — | Steve O'Conner | appshade-matchfragrance | 6h | ●Responded | 4/5 | — | — | Mar 2, 2026 | Mar 4, 2026 |