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Closed
37971531Lost package follow-upClosedNormalHugh Cummerata—Mr. Eliza Gerhold IVChat
gift-card
2d 22h○Sent, no reply———Feb 2, 2026Feb 12, 2026
34930347BOPIS pickup not readyClosedNormalAmber Herman—Vilma GusikowskiEmail—21h●Responded5/5——Feb 6, 2026Feb 12, 2026
33545043Item authenticity concernClosedNormalDr. Salvatore Collins—Steve O'ConnerEmail—20h○Sent, no reply———Feb 5, 2026Feb 12, 2026
03994067Lost package follow-upClosedUrgentSusan Becker—Tommy KuvalisChat—1d 20h○Sent, no reply———Feb 7, 2026Feb 12, 2026
71776123Restock alert for backorderClosedNormalMr. Estefania Lesch—Kaela FriesenEmail
bopiswholesalefragrance
19h●Responded5/5——Feb 5, 2026Feb 12, 2026
42829007Shipping cost questionClosedNormalMargie Quigley-Boehm—Jacklyn DareSocial—1d 18h⊘Not fired———Feb 3, 2026Feb 12, 2026
66667171Price match requestClosedHighTriston Wuckert—Mr. Cade SengerPhone
viprefundshipping
18h⊘Not fired———Feb 5, 2026Feb 12, 2026
93671724Discount code not workingClosedNormalJazmyne Anderson—Kaela FriesenChat
vip
18h●Responded4/5——Feb 10, 2026Feb 12, 2026
98480081Cancel order requestClosedNormalAlejandro Bednar—Tommy KuvalisChat—2d 16h⊘Not fired———Feb 4, 2026Feb 12, 2026
41630370Store experience feedbackClosedLowGolda Bosco—Amely PacochaEmail—4d 16h○Sent, no reply———Feb 6, 2026Feb 12, 2026
75084339App crashes at checkoutClosedNormalAntonio Koss Sr.—Kaela FriesenChat
wholesale
15h⊘Not fired———Feb 5, 2026Feb 12, 2026
52292979App crashes at checkoutClosedUrgentRoscoe Wisozk MD—Ignatius CummerataEmail—15h●Responded10/11——Feb 5, 2026Feb 12, 2026
66200780Missing items in shipmentClosedNormalOmer Hirthe—Darryl JacobiEmail—1d 11h●Responded3/5——Feb 5, 2026Feb 12, 2026
99365116Influencer code not workingClosedLowMrs. Ernestine Kassulke MD—Faith HilllEmail
returnsvip
2d 7h○Sent, no reply———Feb 3, 2026Feb 11, 2026
98356344Price match requestClosedNormalMs. Deshaun McCullough MD—Eula McKenzieEmail
loyaltyreturns
6h⊘Not fired———Feb 6, 2026Feb 11, 2026
09538695Pro discount enrollmentClosedHighTed Swift—Amely PacochaEmail
wholesalereturns
6h●Responded1/5——Feb 10, 2026Feb 11, 2026
76608170Wrong shade sentClosedHighRoxane Rohan PhD—Chaz RennerEmail
damaged
6h●Responded1/5——Feb 4, 2026Feb 11, 2026
75942095Influencer code not workingClosedNormalLindsey Schultz—Mr. Eliza Gerhold IVEmail
loyaltywholesale
6h●Responded4/5——Feb 5, 2026Feb 11, 2026
52265934Return after 30-day windowClosedNormalCullen Herzog—Oscar O'HaraEmail
shippingwholesale
6h●Responded5/5——Feb 6, 2026Feb 11, 2026
97501203Influencer code not workingClosedLowStanford White—Lily RaynorChat
bopisshade-match
5h○Sent, no reply———Feb 6, 2026Feb 11, 2026
05035638Question about product ingredientsClosedNormalStuart Zieme—Julie HodkiewiczEmail—4h⊘Not fired———Feb 7, 2026Feb 11, 2026
71438722Question about product ingredientsClosedLowKristen Rempel—Mr. Cade SengerEmail
refundsamplesgift-card
3h○Sent, no reply———Feb 6, 2026Feb 11, 2026
90418459BOPIS pickup not readyClosedNormalDrew Ankunding—Mr. Skyla TrantowEmail—3h⊘Not fired———Feb 4, 2026Feb 11, 2026
75551580Discount code not workingClosedNormalArnulfo Ritchie—Leonard Waters-HowellSocial
gift-cardrefund
3h⊘Not fired———Feb 5, 2026Feb 11, 2026
68500926Birthday gift not receivedClosedNormalBrandi Wehner—Chaz RennerEmail
gift-cardsamples
2d 3h○Sent, no reply———Feb 8, 2026Feb 11, 2026
45159145Refund not receivedClosedHighTara DuBuque—Kip Schroeder IVEmail
bopis
1d 3h○Sent, no reply———Feb 9, 2026Feb 11, 2026
90411551Wholesale order questionClosedLowKhalid Kirlin—Jacklyn DareEmail—3h⊘Not fired———Feb 9, 2026Feb 11, 2026
35721903Item authenticity concernClosedNormalKristian Bayer—Darryl JacobiChat
vipbopisfragrance
2h●Responded5/5——Feb 6, 2026Feb 11, 2026
79919508Klarna / Afterpay split issueClosedNormalMitchell Stehr—Leonard Waters-HowellChat—2h●Responded3/5——Feb 7, 2026Feb 11, 2026
85217754Price match requestClosedNormalJim Swaniawski—Leonard Waters-HowellPhone
damagedgift-card
2h○Sent, no reply———Feb 9, 2026Feb 11, 2026
98852642Lost package follow-upClosedNormalUriel Kulas—Garth DooleyEmail
refundvipfragrance
1h⊘Not fired———Feb 10, 2026Feb 11, 2026
34693261BOPIS order cancelled at storeClosedNormalMiss Roslyn Ziemann—Tommy KuvalisEmail—1h○Sent, no reply———Feb 10, 2026Feb 11, 2026
37575005Item authenticity concernClosedNormalJanick Hodkiewicz—Oscar O'HaraEmail
influencerfragranceloyalty
1h○Sent, no reply———Feb 4, 2026Feb 11, 2026
61954109Cancel order requestClosedUrgentAlex O'Conner-Konopelski—Chaz RennerPhone
appreturnsbopis
1h●Responded5/5——Feb 9, 2026Feb 11, 2026
85079191BOPIS order cancelled at storeClosedHighMr. Dexter Walker-Koch—Eula McKenzieChat
wholesale
1h●Responded10/11——Feb 6, 2026Feb 11, 2026
70036047Restock alert for backorderClosedNormalZoie Kuhic—Lily RaynorEmail
fragrancegift-card
1d⊘Not fired———Feb 9, 2026Feb 11, 2026
33361543Cancel order requestClosedNormalFaith Ziemann—Kaela FriesenEmail
damaged
20h○Sent, no reply———Feb 8, 2026Feb 11, 2026
04853032App login problemClosedNormalChelsie Reinger—Julie HodkiewiczEmail
shippinginfluencer
17h○Sent, no reply———Feb 9, 2026Feb 11, 2026
67928560Address change after shippingClosedNormalBlaise Schultz—Jacklyn DareChat—7d 17h●Responded1/5——Jan 30, 2026Feb 11, 2026
48806522Allergic reaction concernClosedNormalCalista Franecki PhD—Chaz RennerEmail—16h●Responded1/5——Feb 6, 2026Feb 11, 2026
16612198Birthday gift not receivedClosedLowDr. Marjory Gislason—Garth DooleyEmail
returnsvipbopis
5d 16h⊘Not fired———Feb 1, 2026Feb 11, 2026
96191170App crashes at checkoutClosedNormalKenton Weber—Mr. Lonie HudsonChat—1d 16h○Sent, no reply———Feb 4, 2026Feb 11, 2026
94547063Discount code not workingClosedNormalRoman McClure—Jacklyn DareEmail
refundviployalty
16h●Responded1/5——Feb 6, 2026Feb 11, 2026
20413072App crashes at checkoutClosedNormalLeo Becker-Dach—Lily RaynorChat
samples
16h●Responded3/5——Feb 3, 2026Feb 11, 2026
62806429Where is my order?ClosedLowFrancesca Deckow DVM—Julie HodkiewiczChat—15h●Responded4/5——Feb 3, 2026Feb 11, 2026
21095710Klarna / Afterpay split issueClosedNormalBradford Mraz—Chaz RennerEmail
shippingshade-match
1d 13h●Responded4/5——Feb 5, 2026Feb 11, 2026
28482330Allergic reaction concernClosedNormalMaureen Schoen—Lily RaynorSocial
damagedrefund
1d 12h⊘Not fired———Feb 3, 2026Feb 11, 2026
68674676Question about product ingredientsClosedNormalAudrey Rau—Julie HodkiewiczEmail
viprefund
12h○Sent, no reply———Feb 5, 2026Feb 11, 2026
95734978Birthday gift not receivedClosedLowOrin Beier II—Darryl JacobiEmail
fragrance
4d 11h○Sent, no reply———Feb 3, 2026Feb 11, 2026
97890542Refund not receivedClosedNormalAliyah Rutherford DDS—Mr. Cade SengerEmail
refund
10h○Sent, no reply———Feb 4, 2026Feb 11, 2026
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