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Showing 3,801 - 3,850 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 58485774 | Item authenticity concern | Closed | High |  Dr. Mariela Champlin | — |  Julie Hodkiewicz | returnsvip | 14h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 8, 2026 | |
| 80823337 | BOPIS pickup not ready | Closed | Normal |  Skylar Cassin | — |  Mr. Skyla Trantow | shippinginfluencer | 10h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 8, 2026 | |
| 48029357 | App crashes at checkout | Closed | High |  Dr. Salvatore Collins | — |  Miss Amber Hintz Sr. | — | 7d 10h | ○Sent, no reply | — | — | — | Jan 24, 2026 | Feb 8, 2026 | |
| 03206796 | BOPIS pickup not ready | Closed | Normal |  Travon Kuhic V | — | Julie Hodkiewicz | Phone | — | 2d 8h | ●Responded | 3/5 | — | — | Feb 4, 2026 | Feb 7, 2026 |
| 29916080 | Wrong shade sent | Closed | Low |  Eugene Koepp | — | Julie Hodkiewicz | shade-matchbopiswholesale | 7h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 7, 2026 | |
| 59212245 | Address change after shipping | Closed | Normal |  Hugh O'Hara | — | Julie Hodkiewicz | apprefundfragrance | 6h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 7, 2026 | |
| 43569137 | Birthday gift not received | Closed | Normal |  Melinda Sporer | — |  Kaela Friesen | fragrancedamaged | 6h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 7, 2026 | |
| 40566801 | Item authenticity concern | Closed | Normal |  Randolph Littel | — |  Darryl Jacobi | Chat | returnsdamaged | 2d 6h | ●Responded | 4/5 | — | — | Jan 29, 2026 | Feb 7, 2026 |
| 24879999 | Address change after shipping | Closed | Normal |  Mildred Wunsch | — |  Katrina Johns | refundfragrancebopis | 1d 5h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 7, 2026 | |
| 41645215 | Pro discount enrollment | Closed | Normal |  Shelia Jakubowski | — |  Yazmin Jast | bopis | 5h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 7, 2026 | |
| 24134126 | Missing samples in order | Closed | Low |  Mrs. Monica Daugherty | — | Katrina Johns | Social | apployaltyrefund | 4h | ⊘Not fired | — | — | — | Jan 31, 2026 | Feb 7, 2026 |
| 91120838 | Discount code not working | Closed | Normal |  Candice Armstrong | — |  Amely Pacocha | Phone | fragrancereturns | 3h | ●Responded | 5/5 | — | — | Feb 4, 2026 | Feb 7, 2026 |
| 95203487 | Restock alert for backorder | Closed | Normal |  Savanah Shields | — |  Kip Schroeder IV | Phone | gift-cardvip | 5d 3h | ●Responded | 7/11 | — | — | Jan 30, 2026 | Feb 7, 2026 |
| 68184657 | Allergic reaction concern | Closed | Normal |  Ms. Ida Kuhn | — |  Faith Hilll | shippinginfluencer | 3h | ⊘Not fired | — | — | — | Jan 31, 2026 | Feb 7, 2026 | |
| 92148185 | Question about product ingredients | Closed | Low |  Rachel Reinger | — | Mr. Skyla Trantow | Chat | — | 2h | ●Responded | 9/11 | — | — | Feb 5, 2026 | Feb 7, 2026 |
| 87146716 | Shipping cost question | Closed | Low |  Veronica Russel | — |  Oscar O'Hara | Chat | shade-matchinfluencer | 2h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 7, 2026 |
| 09679093 | App crashes at checkout | Closed | High |  Marisa Reynolds | — | Julie Hodkiewicz | Chat | shade-matchgift-card | 2h | ●Responded | 5/5 | — | — | Jan 31, 2026 | Feb 7, 2026 |
| 35820891 | Address change after shipping | Closed | Normal |  Jaylon Turcotte | — | Faith Hilll | Phone | bopisreturns | 2h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 7, 2026 |
| 35535662 | Shipping cost question | Closed | Normal |  Melany Auer | House of Lumière | Faith Hilll | Chat | shippinginfluencer | 2h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 7, 2026 |
| 68984688 | Discount code not working | Closed | Normal |  Pam Rau | — | Faith Hilll | refunddamagedloyalty | 1h | ●Responded | 7/11 | — | — | Feb 1, 2026 | Feb 7, 2026 | |
| 03494948 | App crashes at checkout | Closed | Normal |  Lizzie Wisoky | — | Oscar O'Hara | Social | refundgift-cardvip | 6d 1h | ⊘Not fired | — | — | — | Jan 31, 2026 | Feb 7, 2026 |
| 93703552 | Return after 30-day window | Closed | Normal |  Mrs. Glenda Dibbert | — | Miss Amber Hintz Sr. | Chat | returnsloyalty | 1h | ●Responded | 5/5 | — | — | Jan 31, 2026 | Feb 7, 2026 |
| 12757330 | Gift card balance question | Closed | High |  Ottilie Stroman | — |  Dr. Mandy McLaughlin | damagedrefund | 1d | ●Responded | 5/5 | — | — | Feb 3, 2026 | Feb 7, 2026 | |
| 96188075 | BOPIS pickup not ready | Closed | Normal |  Cathy Rempel | Studio Eleven | Darryl Jacobi | Chat | — | 23h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 7, 2026 |
| 71474586 | Shipping cost question | Closed | Normal |  Alexie Hansen | — |  Mr. Lonie Hudson | — | 1d 23h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 7, 2026 | |
| 64438275 | Foundation match help | Closed | Normal |  Rick Sawayn | — | Mr. Skyla Trantow | gift-cardsamplesshade-match | 21h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 7, 2026 | |
| 82422104 | Price match request | Closed | Low |  Lori Ruecker | — | Amely Pacocha | loyalty | 1d 21h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 7, 2026 | |
| 08818240 | Gift card balance question | Closed | Normal |  Billie Okuneva | — | Oscar O'Hara | Phone | shipping | 17h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 7, 2026 |
| 51587017 | Insider tier issue | Closed | High |  Merle Hermiston | — |  Eula McKenzie | influencerrefund | 7d 17h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 7, 2026 | |
| 77913774 | Birthday gift not received | Closed | Normal |  Omer Hirthe | — | Mr. Skyla Trantow | Chat | — | 16h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 7, 2026 |
| 85482008 | Gift card balance question | Closed | Normal |  Myra Feeney | — | Kip Schroeder IV | Chat | returns | 1d 15h | ●Responded | 4/5 | — | — | Feb 4, 2026 | Feb 7, 2026 |
| 75088236 | Missing items in shipment | Closed | Low |  Luis Swaniawski | — | Kaela Friesen | influencer | 13h | ○Sent, no reply | — | — | — | Feb 1, 2026 | Feb 7, 2026 | |
| 62850441 | BOPIS pickup not ready | Closed | Normal |  Vallie Zulauf | — | Kaela Friesen | Chat | refundloyalty | 13h | ⊘Not fired | — | — | — | Jan 30, 2026 | Feb 7, 2026 |
| 43521091 | Question about product ingredients | Closed | Normal |  Bridget Crist I | — | Yazmin Jast | Chat | — | 13h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 7, 2026 |
| 08701388 | Influencer code not working | Closed | Normal |  Julia Bosco | — |  Chaz Renner | Chat | fragrance | 12h | ●Responded | 10/11 | — | — | Jan 30, 2026 | Feb 7, 2026 |
| 22566044 | Birthday gift not received | Closed | Normal |  Kathryn Grimes-McLaughlin | — | Darryl Jacobi | returns | 7h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 6, 2026 | |
| 77013585 | Birthday gift not received | Closed | High |  Skyla Hansen | Highland Apothecary Co | Dr. Mandy McLaughlin | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 6, 2026 |
| 24595963 | Store experience feedback | Closed | High |  Raymond Feest | — | Dr. Mandy McLaughlin | Chat | — | 6h | ●Responded | 5/5 | — | — | Feb 4, 2026 | Feb 6, 2026 |
| 96686898 | Cancel subscription / Auto-replenish | Closed | Normal |  Annabel Nicolas DDS | — | Kaela Friesen | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 6, 2026 |
| 72922399 | Address change after shipping | Closed | Normal |  Marques Turner | — | Darryl Jacobi | app | 6h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 6, 2026 | |
| 84955708 | Loyalty points not posting | Closed | High |  Shirley Cartwright | — | Yazmin Jast | wholesaleloyaltyshade-match | 5h | ●Responded | 4/5 | — | — | Feb 4, 2026 | Feb 6, 2026 | |
| 47330806 | App crashes at checkout | Closed | Low |  Gene Jones | — |  Jacklyn Dare | Social | refundshipping | 5h | ⊘Not fired | — | — | — | Jan 30, 2026 | Feb 6, 2026 |
| 24885560 | Allergic reaction concern | Closed | High |  Curtis Bednar | — |  Tommy Kuvalis | app | 5h | ●Responded | 7/11 | — | — | Feb 5, 2026 | Feb 6, 2026 | |
| 43334858 | Refund not received | Closed | High |  Kendrick Reynolds | — |  Steve O'Conner | Phone | influencer | 4h | ●Responded | 9/11 | — | — | Feb 4, 2026 | Feb 6, 2026 |
| 99344420 | App crashes at checkout | Closed | Low |  Faith Ziemann | — | Amely Pacocha | Chat | — | 4h | ⊘Not fired | — | — | — | Feb 5, 2026 | Feb 6, 2026 |
| 30716125 | Cancel order request | Closed | Urgent |  Arnaldo Beatty | — | Faith Hilll | wholesale | 4h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 6, 2026 | |
| 09150272 | Item authenticity concern | Closed | Normal |  Zechariah Blick | — | Tommy Kuvalis | loyaltywholesalereturns | 4h | ●Responded | 5/5 | — | — | Feb 4, 2026 | Feb 6, 2026 | |
| 64711223 | Item authenticity concern | Closed | Normal |  Austin Rosenbaum | — | Amely Pacocha | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 6, 2026 |
| 96749089 | Wrong shade sent | Closed | Normal |  Joel Wisoky | — |  Vilma Gusikowski | Chat | influencergift-cardloyalty | 8d 4h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Feb 6, 2026 |
| 27348070 | Cancel subscription / Auto-replenish | Closed | High |  Mr. Tom Barton | — | Mr. Skyla Trantow | Chat | returns | 3h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 6, 2026 |