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Showing 4,001 - 4,050 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 33078746 | App login problem | Closed | Urgent |  Norma Ryan | — |  Steve O'Conner | — | 13h | ⊘Not fired | — | — | — | Jan 27, 2026 | Feb 2, 2026 | |
| 32211319 | Wrong shade sent | Closed | Normal |  Mr. Helene Stark | — |  Jacklyn Dare | Chat | fragrancereturnsshipping | 13h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 2, 2026 |
| 68356030 | Cancel order request | Closed | High |  Tomas Torphy | — |  Lily Raynor | Chat | loyaltyfragranceshade-match | 12h | ●Responded | 4/5 | — | — | Jan 31, 2026 | Feb 2, 2026 |
| 51325452 | BOPIS pickup not ready | Closed | Urgent |  Tasha Schultz | Coastal Spas & Wellness |  Julie Hodkiewicz | shippingbopis | 7h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Feb 1, 2026 | |
| 58316380 | BOPIS pickup not ready | Closed | Low |  Santa Baumbach DVM | — | Steve O'Conner | Chat | — | 6h | ⊘Not fired | — | — | — | Jan 27, 2026 | Feb 1, 2026 |
| 10695382 | Pro discount enrollment | Closed | Normal |  Deondre Rosenbaum | — |  Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 1, 2026 | |
| 41298036 | Allergic reaction concern | Closed | Normal |  Dr. Brian Barrows | — |  Faith Hilll | Chat | damaged | 6h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 1, 2026 |
| 92175861 | Shipping cost question | Closed | Normal |  Jovanny Upton | — |  Miss Amber Hintz Sr. | damaged | 6h | ●Responded | 5/5 | — | — | Jan 30, 2026 | Feb 1, 2026 | |
| 01865626 | Influencer code not working | Closed | Normal |  Ben Schimmel | — | Lily Raynor | Chat | loyaltywholesalesamples | 5h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 1, 2026 |
| 07195667 | Question about product ingredients | Closed | Normal |  Lera Reichel DVM | — | Eula McKenzie | app | 5h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 1, 2026 | |
| 23709913 | Wholesale order question | Closed | Urgent |  Ms. Zoey Feeney | — |  Vilma Gusikowski | Chat | samples | 5h | ●Responded | 3/5 | — | — | Jan 28, 2026 | Feb 1, 2026 |
| 34083343 | Missing samples in order | Closed | High |  Rosendo Friesen | — | Miss Amber Hintz Sr. | influencershippingshade-match | 5h | ●Responded | 5/5 | — | — | Jan 28, 2026 | Feb 1, 2026 | |
| 89045969 | Price match request | Closed | Normal |  Lester Morar | — |  Amely Pacocha | gift-card | 5h | ●Responded | 5/5 | — | — | Jan 25, 2026 | Feb 1, 2026 | |
| 27832698 | Gift card balance question | Closed | Low |  Mr. Don Baumbach | Crown Department Stores |  Darryl Jacobi | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 1, 2026 |
| 47479315 | Item authenticity concern | Closed | Normal |  Josue Huel | — | Steve O'Conner | Chat | app | 4h | ●Responded | 5/5 | — | — | Jan 31, 2026 | Feb 1, 2026 |
| 54765656 | Where is my order? | Closed | Low |  Skyla Hansen | Highland Apothecary Co |  Ignatius Cummerata | Chat | damagedfragrancereturns | 4h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 1, 2026 |
| 56590022 | Wholesale order question | Closed | Normal |  Dr. Reece Gusikowski | — |  Leonard Waters-Howell | Chat | appshippingdamaged | 3h | ●Responded | 4/11 | — | — | Jan 31, 2026 | Feb 1, 2026 |
| 58931473 | Question about product ingredients | Closed | High |  Barbara Herman | — | Eula McKenzie | vip | 3h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 1, 2026 | |
| 93294466 | Allergic reaction concern | Closed | Normal |  D'angelo Koepp | — | Jacklyn Dare | influencerwholesale | 3h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 1, 2026 | |
| 96224739 | Price match request | Closed | Normal |  Doris Dickinson | — | Vilma Gusikowski | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 1, 2026 |
| 59813054 | Klarna / Afterpay split issue | Closed | Normal |  Mr. Johnathan Upton | — | Lily Raynor | gift-cardwholesale | 3h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 1, 2026 | |
| 23174472 | Where is my order? | Closed | Normal |  Gerard Ledner DVM | — |  Mr. Skyla Trantow | Chat | — | 2d 2h | ●Responded | 4/5 | — | — | Jan 23, 2026 | Feb 1, 2026 |
| 80737067 | Store experience feedback | Closed | Normal |  Haleigh Kling | — | Faith Hilll | Chat | refund | 2h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Feb 1, 2026 |
| 48894032 | Pro discount enrollment | Closed | Urgent |  Esteban O'Connell | — | Darryl Jacobi | — | 1h | ●Responded | 5/5 | — | — | Jan 29, 2026 | Feb 1, 2026 | |
| 79062386 | Item authenticity concern | Closed | Normal |  Ernesto Keeling | — |  Tommy Kuvalis | shippingreturnsrefund | 1h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Feb 1, 2026 | |
| 57003012 | Missing items in shipment | Closed | Normal |  Miss Gonzalo Mills-Armstrong | — | Julie Hodkiewicz | Chat | fragrance | 1h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 1, 2026 |
| 41361440 | Pro discount enrollment | Closed | Low |  Georgianna Leannon | — | Leonard Waters-Howell | wholesaleloyaltyshade-match | 21h | ●Responded | 5/5 | — | — | Jan 30, 2026 | Feb 1, 2026 | |
| 84452568 | Wrong shade sent | Closed | Normal |  Henrietta Jacobi DDS | — |  Oscar O'Hara | Social | — | 2d 20h | ⊘Not fired | — | — | — | Jan 23, 2026 | Feb 1, 2026 |
| 17514845 | Allergic reaction concern | Closed | Normal |  Ayana Adams | — | Oscar O'Hara | Phone | — | 20h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 1, 2026 |
| 25096553 | Lost package follow-up | Closed | Normal |  Chase Wuckert | — | Julie Hodkiewicz | Chat | wholesale | 2d 19h | ●Responded | 9/11 | — | — | Jan 23, 2026 | Feb 1, 2026 |
| 38672828 | Influencer code not working | Closed | High |  Hallie Feest | — | Steve O'Conner | vipinfluencerfragrance | 2d 19h | ●Responded | 2/5 | — | — | Jan 23, 2026 | Feb 1, 2026 | |
| 55943596 | Question about product ingredients | Closed | Low |  Davonte Kris | — | Ignatius Cummerata | shipping | 18h | ●Responded | 5/5 | — | — | Jan 29, 2026 | Feb 1, 2026 | |
| 05017671 | Store experience feedback | Closed | Normal |  Wm Durgan | — | Leonard Waters-Howell | vipgift-cardinfluencer | 2d 18h | ●Responded | 4/5 | — | — | Jan 22, 2026 | Feb 1, 2026 | |
| 78382624 | Klarna / Afterpay split issue | Closed | Normal |  Kelsi Crooks | — | Miss Amber Hintz Sr. | appdamagedinfluencer | 2d 17h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Feb 1, 2026 | |
| 73482440 | Gift card balance question | Closed | Normal |  Jordan Gerlach | — |  Yazmin Jast | samplesreturns | 15h | ●Responded | 10/11 | — | — | Jan 30, 2026 | Feb 1, 2026 | |
| 14863062 | Question about product ingredients | Closed | Normal |  Nannie Schinner | — |  Kaela Friesen | — | 5d 14h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Feb 1, 2026 | |
| 50313438 | Restock alert for backorder | Closed | Normal |  Payton Padberg | — | Eula McKenzie | fragrancevipapp | 14h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Feb 1, 2026 | |
| 09467249 | Foundation match help | Closed | Normal |  Carlton Hoeger | — | Mr. Skyla Trantow | appshipping | 14h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 1, 2026 | |
| 86126496 | App login problem | Closed | High |  Jasmine Langworth | — |  Dr. Mandy McLaughlin | Chat | wholesale | 12h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Feb 1, 2026 |
| 61106709 | Price match request | Closed | Low |  Laisha Gusikowski | — | Vilma Gusikowski | Phone | gift-cardwholesalevip | 12h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Feb 1, 2026 |
| 09303578 | Klarna / Afterpay split issue | Closed | Normal |  Miss Nettie Muller | — | Lily Raynor | Chat | gift-cardsamplesshade-match | 12h | ⊘Not fired | — | — | — | Jan 28, 2026 | Feb 1, 2026 |
| 63075741 | Return after 30-day window | Closed | Low |  Amya Lakin | — | Vilma Gusikowski | damagedsamples | 2d 10h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 1, 2026 | |
| 90948694 | BOPIS pickup not ready | Closed | Normal |  Brittany Tromp | — | Ignatius Cummerata | returns | 7h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Jan 31, 2026 | |
| 48123702 | Shipping cost question | Closed | High |  Jeanne Gleason | — | Darryl Jacobi | — | 6h | ●Responded | 10/11 | — | — | Jan 29, 2026 | Jan 31, 2026 | |
| 07823721 | Wholesale order question | Closed | Normal |  Alessandro MacGyver | — | Lily Raynor | Social | wholesalereturns | 1d 6h | ⊘Not fired | — | — | — | Jan 26, 2026 | Jan 31, 2026 |
| 91345140 | Loyalty points not posting | Closed | Normal |  Mrs. Easter Jakubowski Jr. | — | Mr. Skyla Trantow | Chat | — | 6h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Jan 31, 2026 |
| 85246833 | Pro discount enrollment | Closed | Normal |  Alejandro Bednar | — | Tommy Kuvalis | influencer | 6h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Jan 31, 2026 | |
| 43840705 | Klarna / Afterpay split issue | Closed | Normal |  Tyra Konopelski DDS | — |  Mr. Lonie Hudson | vipinfluencer | 6h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Jan 31, 2026 | |
| 41101306 | Shipping cost question | Closed | Urgent |  Dexter Schneider | — | Kaela Friesen | fragranceinfluencer | 5h | ●Responded | 5/5 | — | — | Jan 29, 2026 | Jan 31, 2026 | |
| 65309574 | Allergic reaction concern | Closed | Low |  Olga Hegmann | — | Steve O'Conner | Phone | gift-carddamaged | 5h | ●Responded | 5/5 | — | — | Jan 27, 2026 | Jan 31, 2026 |