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Showing 4,051 - 4,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 47129881 | Store experience feedback | Closed | Urgent |  Adrian Franey-Lebsack | — |  Leonard Waters-Howell | Phone | gift-cardvip | 5h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Jan 31, 2026 |
| 65248207 | Allergic reaction concern | Closed | Normal |  Derrick Hodkiewicz | Coastal Spas & Wellness |  Kip Schroeder IV | Chat | — | 5h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Jan 31, 2026 |
| 26864221 | Birthday gift not received | Closed | Normal |  Roger Bogan | — |  Yazmin Jast | app | 5h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Jan 31, 2026 | |
| 99790286 | Loyalty points not posting | Closed | Normal |  Webster Gerhold | — |  Lily Raynor | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Jan 31, 2026 |
| 50322318 | Question about product ingredients | Closed | Normal |  Leann Spencer | — |  Jacklyn Dare | refundfragranceshipping | 4h | ●Responded | 9/11 | — | — | Jan 30, 2026 | Jan 31, 2026 | |
| 48728966 | Discount code not working | Closed | Normal |  Mavis Torphy | — |  Eula McKenzie | gift-card | 3h | ●Responded | 9/11 | — | — | Jan 27, 2026 | Jan 31, 2026 | |
| 19731843 | Question about product ingredients | Closed | Normal |  Joanne Vandervort | — |  Katrina Johns | refund | 8d 3h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 31, 2026 | |
| 40009696 | Insider tier issue | Closed | Normal |  Eloy Glover | — | Leonard Waters-Howell | vipgift-cardapp | 2h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Jan 31, 2026 | |
| 54178418 | Loyalty points not posting | Closed | High |  Bryant Champlin | — |  Mr. Cade Senger | Chat | influencerdamaged | 2h | ●Responded | 2/5 | — | — | Jan 28, 2026 | Jan 31, 2026 |
| 64143548 | Cancel order request | Closed | High |  Wanda Huels Jr. | — |  Julie Hodkiewicz | Phone | gift-card | 2h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Jan 31, 2026 |
| 20643784 | Where is my order? | Closed | Low |  Omer Hirthe | — |  Kaela Friesen | Chat | wholesalegift-cardrefund | 2h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Jan 31, 2026 |
| 05912723 | Missing samples in order | Closed | Normal |  Dominic Ankunding | — | Julie Hodkiewicz | Phone | app | 1h | ●Responded | 5/5 | — | — | Jan 24, 2026 | Jan 31, 2026 |
| 12759333 | Cancel order request | Closed | Normal |  Jefferey Casper | — |  Tommy Kuvalis | Chat | app | 1d 1h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Jan 31, 2026 |
| 89770587 | Cancel subscription / Auto-replenish | Closed | High |  Kay Schoen | — | Jacklyn Dare | — | 1h | ○Sent, no reply | — | — | — | Jan 24, 2026 | Jan 31, 2026 | |
| 62711413 | Missing items in shipment | Closed | High |  Lyric Reichel | — |  Mr. Skyla Trantow | gift-card | 23h | ●Responded | 5/5 | — | — | Jan 23, 2026 | Jan 31, 2026 | |
| 79269429 | Wrong shade sent | Closed | Low |  Dr. Salvatore Collins | — | Leonard Waters-Howell | Chat | appinfluencer | 2d 22h | ●Responded | 4/5 | — | — | Jan 22, 2026 | Jan 31, 2026 |
| 49808527 | Insider tier issue | Closed | Normal |  Frederique Bergstrom-Block MD | — | Jacklyn Dare | influencer | 12h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Jan 31, 2026 | |
| 42687190 | Missing items in shipment | Closed | Normal |  Mrs. Chelsea Grant | — | Julie Hodkiewicz | Chat | influencerloyaltydamaged | 12h | ⊘Not fired | — | — | — | Jan 26, 2026 | Jan 31, 2026 |
| 28578376 | Refund not received | Closed | Low |  Ashlynn Zulauf | — |  Mr. Lonie Hudson | shipping | 1d 12h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 31, 2026 | |
| 57031023 | Restock alert for backorder | Closed | High | Joanne Vandervort | — | Eula McKenzie | bopis | 8h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 30, 2026 | |
| 75205054 | Allergic reaction concern | Closed | Normal |  Rosendo Shanahan | — | Katrina Johns | Chat | — | 1d 7h | ○Sent, no reply | — | — | — | Jan 24, 2026 | Jan 30, 2026 |
| 16046002 | Shipping cost question | Closed | Normal |  Rolando Haag | — |  Garth Dooley | Phone | damaged | 7h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Jan 30, 2026 |
| 35821344 | Restock alert for backorder | Closed | Normal |  Dr. Clayton Reinger | — | Julie Hodkiewicz | Social | shippinggift-cardloyalty | 6h | ⊘Not fired | — | — | — | Jan 26, 2026 | Jan 30, 2026 |
| 26828350 | Loyalty points not posting | Closed | High |  Kane Bernier | — | Leonard Waters-Howell | loyaltybopis | 6h | ●Responded | 5/5 | — | — | Jan 23, 2026 | Jan 30, 2026 | |
| 68447384 | Insider tier issue | Closed | Normal |  Colten Skiles | — | Lily Raynor | fragrancedamagedloyalty | 6h | ○Sent, no reply | — | — | — | Jan 24, 2026 | Jan 30, 2026 | |
| 49987855 | Wholesale order question | Closed | High |  Irma Fahey | — | Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Jan 30, 2026 | |
| 72918792 | Birthday gift not received | Closed | Low |  Harry Grimes | — | Kip Schroeder IV | — | 5h | ●Responded | 10/11 | — | — | Jan 27, 2026 | Jan 30, 2026 | |
| 23859243 | Order arrived damaged | Closed | Normal |  Dr. George Cummings | — | Garth Dooley | Chat | bopis | 5h | ●Responded | 3/5 | — | — | Jan 29, 2026 | Jan 30, 2026 |
| 56816580 | Birthday gift not received | Closed | Low |  Kayleigh D'Amore | Studio Eleven |  Oscar O'Hara | Chat | samplesinfluencershade-match | 4h | ●Responded | 5/5 | — | — | Jan 28, 2026 | Jan 30, 2026 |
| 65831819 | Gift card balance question | Closed | Normal |  Gilbert McLaughlin DVM | — | Julie Hodkiewicz | Chat | vipsamples | 4h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Jan 30, 2026 |
| 74317899 | Cancel order request | Closed | High |  Nathaniel Franecki | — |  Chaz Renner | Phone | samples | 4h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Jan 30, 2026 |
| 02444815 | Pro discount enrollment | Closed | Normal |  Rossie Gutkowski | — | Lily Raynor | influencervip | 4h | ●Responded | 4/5 | — | — | Jan 28, 2026 | Jan 30, 2026 | |
| 37713063 | Discount code not working | Closed | Normal |  Rochelle Lindgren | — | Katrina Johns | shade-matchsamples | 3h | ●Responded | 7/11 | — | — | Jan 28, 2026 | Jan 30, 2026 | |
| 73468861 | Address change after shipping | Closed | Normal |  Josephine Bins | — | Leonard Waters-Howell | Phone | samplesvipdamaged | 3h | ⊘Not fired | — | — | — | Jan 24, 2026 | Jan 30, 2026 |
| 37887472 | Lost package follow-up | Closed | Normal | Rolando Haag | — | Jacklyn Dare | viployalty | 3h | ●Responded | 4/5 | — | — | Jan 27, 2026 | Jan 30, 2026 | |
| 47573866 | Gift card balance question | Closed | Normal |  Mack Osinski | — |  Ignatius Cummerata | shippingwholesale | 3h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Jan 30, 2026 | |
| 01967752 | Loyalty points not posting | Closed | Normal |  Marian Wisoky | — | Chaz Renner | refunddamagedvip | 4d 3h | ○Sent, no reply | — | — | — | Jan 24, 2026 | Jan 30, 2026 | |
| 44764743 | Refund not received | Closed | Low |  Janet Lynch | — | Mr. Skyla Trantow | Phone | gift-cardloyalty | 3h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Jan 30, 2026 |
| 88398453 | Pro discount enrollment | Closed | Normal |  Graham Abernathy | — |  Amely Pacocha | shade-matchdamagedfragrance | 2d 3h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 30, 2026 | |
| 42856232 | Item authenticity concern | Closed | Normal |  Mr. Kelvin Volkman | — | Lily Raynor | — | 2h | ⊘Not fired | — | — | — | Jan 29, 2026 | Jan 30, 2026 | |
| 10817634 | Price match request | Closed | Low |  Myrtle Pagac | — | Lily Raynor | Chat | samplesvip | 1h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Jan 30, 2026 |
| 96294582 | Wholesale order question | Closed | Low |  Anna Schmitt | — |  Faith Hilll | gift-cardapp | 1h | ⊘Not fired | — | — | — | Jan 26, 2026 | Jan 30, 2026 | |
| 77785866 | Item authenticity concern | Closed | Normal |  Ulises Larkin | — | Eula McKenzie | Phone | gift-cardwholesaleshipping | 1h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Jan 30, 2026 |
| 10647386 | Influencer code not working | Closed | Normal |  Fleta Cassin-Rippin MD | — | Eula McKenzie | — | 1h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 30, 2026 | |
| 86561114 | Store experience feedback | Closed | Normal |  Janice Hessel | — | Eula McKenzie | Chat | fragrance | 1h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 30, 2026 |
| 17981653 | Wholesale order question | Closed | Normal |  Bryan Osinski | — | Eula McKenzie | Chat | vipbopissamples | 2d 1h | ●Responded | 1/5 | — | — | Jan 26, 2026 | Jan 30, 2026 |
| 05205460 | Wholesale order question | Closed | Normal |  Darrel Murazik | House of Lumière | Oscar O'Hara | Chat | gift-cardshade-matchvip | 3d | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 30, 2026 |
| 70746412 | Lost package follow-up | Closed | Normal |  Sydni Tremblay | — |  Steve O'Conner | gift-card | 1d | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 30, 2026 | |
| 56194378 | Birthday gift not received | Closed | Normal |  Jude Heidenreich | — | Lily Raynor | Chat | — | 1d | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 30, 2026 |
| 73903203 | Store experience feedback | Closed | Normal |  Ramon Feeney | — | Amely Pacocha | viprefund | 23h | ⊘Not fired | — | — | — | Jan 27, 2026 | Jan 30, 2026 |