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Showing 3,951 - 4,000 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 67932315 | Item authenticity concern | Closed | High |  Ottis Maggio | — |  Mr. Cade Senger | Chat | bopis | 1h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 3, 2026 |
| 17552001 | Item authenticity concern | Closed | Normal |  Dr. Donavon Sporer | — |  Dr. Mandy McLaughlin | — | 1h | ●Responded | 1/5 | — | — | Feb 2, 2026 | Feb 3, 2026 | |
| 79706171 | Price match request | Closed | Normal |  Kimberly Tremblay | — |  Eula McKenzie | — | 3d | ●Responded | 3/5 | — | — | Jan 30, 2026 | Feb 3, 2026 | |
| 42590638 | Wrong shade sent | Closed | Normal |  Tobin Dibbert | — |  Jacklyn Dare | shipping | 23h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Feb 3, 2026 | |
| 88153477 | Where is my order? | Closed | High |  Estefania Donnelly | — |  Oscar O'Hara | wholesale | 20h | ⊘Not fired | — | — | — | Jan 31, 2026 | Feb 3, 2026 | |
| 06107782 | Birthday gift not received | Closed | Normal |  Ethan Steuber | — |  Yazmin Jast | gift-card | 19h | ●Responded | 1/5 | — | — | Jan 30, 2026 | Feb 3, 2026 | |
| 43582716 | Return after 30-day window | Closed | Urgent |  Alyssa Christiansen | — |  Faith Hilll | refundvip | 18h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 3, 2026 | |
| 20237246 | Question about product ingredients | Closed | Normal |  Elsa Stracke | Studio Eleven |  Miss Amber Hintz Sr. | — | 16h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 3, 2026 | |
| 95754935 | BOPIS order cancelled at store | Closed | Low |  Pam Hauck | — |  Mr. Lonie Hudson | wholesale | 9d 16h | ●Responded | 4/11 | — | — | Jan 20, 2026 | Feb 3, 2026 | |
| 69256896 | Price match request | Closed | Normal |  Kelly Reinger | — | Mr. Lonie Hudson | Chat | returns | 15h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 3, 2026 |
| 99464194 | Influencer code not working | Closed | Normal |  Aric Johnston | — | Miss Amber Hintz Sr. | — | 15h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 3, 2026 | |
| 57574252 | Lost package follow-up | Closed | Low |  Mrs. Evelyn Dare PhD | — |  Vilma Gusikowski | shippingfragrance | 2d 13h | ⊘Not fired | — | — | — | Jan 25, 2026 | Feb 3, 2026 | |
| 18501363 | Klarna / Afterpay split issue | Closed | Normal |  Lynn Towne | — |  Chaz Renner | refundwholesale | 12h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Feb 3, 2026 | |
| 97535493 | Wholesale order question | Closed | Normal |  Colten Skiles | — | Mr. Lonie Hudson | refundshipping | 2d 11h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 3, 2026 | |
| 81316501 | Address change after shipping | Closed | Normal |  Alda Pagac | — |  Steve O'Conner | wholesalereturnsinfluencer | 10h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 3, 2026 | |
| 93380050 | Question about product ingredients | Closed | Urgent |  Kaleb Block | — | Oscar O'Hara | gift-cardwholesale | 7d 9h | ○Sent, no reply | — | — | — | Jan 24, 2026 | Feb 2, 2026 | |
| 17537338 | Address change after shipping | Closed | Normal |  Mattie Hahn | — | Mr. Lonie Hudson | Phone | fragrance | 8h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 2, 2026 |
| 78617598 | App login problem | Closed | Normal |  Marquise Harvey | — | Eula McKenzie | shipping | 2d 7h | ⊘Not fired | — | — | — | Jan 30, 2026 | Feb 2, 2026 | |
| 39075277 | Insider tier issue | Closed | High |  Rosendo Shanahan | — | Steve O'Conner | Chat | — | 5d 5h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 2, 2026 |
| 53192841 | Wholesale order question | Closed | Normal |  Ron Jakubowski DVM | — |  Mr. Eliza Gerhold IV | Chat | — | 9d 5h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Feb 2, 2026 |
| 16376190 | Return after 30-day window | Closed | Low |  Ms. Lula Aufderhar | — | Eula McKenzie | — | 5h | ●Responded | 7/11 | — | — | Jan 30, 2026 | Feb 2, 2026 | |
| 99202949 | Wholesale order question | Closed | Normal |  Loren Casper | — | Mr. Lonie Hudson | Chat | shade-match | 5h | ●Responded | 5/5 | — | — | Jan 28, 2026 | Feb 2, 2026 |
| 56681936 | Foundation match help | Closed | Normal |  Tessie Pouros | — |  Katrina Johns | appbopis | 4h | ⊘Not fired | — | — | — | Jan 30, 2026 | Feb 2, 2026 | |
| 72892463 | Wholesale order question | Closed | Normal |  Jazmyne Anderson | — | Jacklyn Dare | vip | 4h | ●Responded | 10/11 | — | — | Jan 30, 2026 | Feb 2, 2026 | |
| 50394683 | App crashes at checkout | Closed | Normal |  Leopoldo Frami-Muller | — | Vilma Gusikowski | — | 3h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 2, 2026 | |
| 17184851 | Where is my order? | Closed | Normal |  Franklin Heller | — |  Lily Raynor | samplesappinfluencer | 3h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Feb 2, 2026 | |
| 85460973 | Wrong shade sent | Closed | Normal |  Rachel Kling | — | Oscar O'Hara | Chat | loyaltyfragrance | 3h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 2, 2026 |
| 04945202 | Missing samples in order | Closed | Low |  Terence Schiller | — |  Tommy Kuvalis | Phone | wholesaleshippingreturns | 3h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 2, 2026 |
| 62200305 | App crashes at checkout | Closed | Urgent |  Chelsey Bednar-Goodwin | — | Miss Amber Hintz Sr. | Social | fragrance | 3h | ⊘Not fired | — | — | — | Jan 28, 2026 | Feb 2, 2026 |
| 31646352 | Klarna / Afterpay split issue | Closed | Normal |  Wendy Rolfson | — | Chaz Renner | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 2, 2026 |
| 07815424 | BOPIS order cancelled at store | Closed | Normal |  Tavares Senger | — |  Julie Hodkiewicz | Chat | refundinfluencersamples | 2h | ●Responded | 3/5 | — | — | Jan 30, 2026 | Feb 2, 2026 |
| 03771068 | Cancel subscription / Auto-replenish | Closed | Normal |  Jay Langosh | — |  Leonard Waters-Howell | Chat | shade-matchfragrance | 6d 1h | ●Responded | 2/5 | — | — | Jan 25, 2026 | Feb 2, 2026 |
| 00650921 | Refund not received | Closed | Normal |  Wanda Huels Jr. | — | Vilma Gusikowski | — | 1h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Feb 2, 2026 | |
| 42738039 | Store experience feedback | Closed | Normal | Chelsey Bednar-Goodwin | — |  Ignatius Cummerata | — | 1d 1h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 2, 2026 | |
| 75585997 | Cancel subscription / Auto-replenish | Closed | Normal |  Bradford Mraz | — | Mr. Eliza Gerhold IV | wholesaleinfluencer | 1h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 2, 2026 | |
| 15212923 | Wrong shade sent | Closed | Normal |  Cathy Rempel | Studio Eleven | Ignatius Cummerata | Social | — | 1h | ⊘Not fired | — | — | — | Jan 29, 2026 | Feb 2, 2026 |
| 17259165 | Foundation match help | Closed | Normal |  Mr. Brendan Tillman | — | Mr. Eliza Gerhold IV | fragrance | 1d | ●Responded | 5/5 | — | — | Jan 31, 2026 | Feb 2, 2026 | |
| 82191488 | Item authenticity concern | Closed | Normal |  Makayla Schowalter III | — | Jacklyn Dare | Chat | app | 23h | ⊘Not fired | — | — | — | Jan 31, 2026 | Feb 2, 2026 |
| 04251000 | Store experience feedback | Closed | Normal |  Marilou Medhurst | — | Dr. Mandy McLaughlin | Chat | bopisdamaged | 23h | ●Responded | 4/5 | — | — | Jan 30, 2026 | Feb 2, 2026 |
| 56454495 | Pro discount enrollment | Closed | High |  Robyn Price | — | Lily Raynor | Chat | — | 22h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 2, 2026 |
| 48725868 | Insider tier issue | Closed | High |  Wm Kub | — |  Mr. Skyla Trantow | shippingvipdamaged | 5d 22h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Feb 2, 2026 | |
| 64329285 | Allergic reaction concern | Closed | Normal |  Rolando Haag | — | Dr. Mandy McLaughlin | Phone | shipping | 21h | ●Responded | 10/11 | — | — | Jan 27, 2026 | Feb 2, 2026 |
| 85324414 | BOPIS order cancelled at store | Closed | Low |  Mr. Marquis Hermann | — |  Kaela Friesen | Phone | fragrancedamaged | 19h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 2, 2026 |
| 29217142 | App crashes at checkout | Closed | Normal |  Reina Runte | — |  Kip Schroeder IV | shade-match | 19h | ●Responded | 5/5 | — | — | Jan 28, 2026 | Feb 2, 2026 | |
| 70178790 | Restock alert for backorder | Closed | Urgent |  Ben Mills | — | Mr. Lonie Hudson | — | 18h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 2, 2026 | |
| 60939047 | Lost package follow-up | Closed | Low |  Adaline Mohr | — | Julie Hodkiewicz | wholesaleloyaltyshade-match | 2d 17h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Feb 2, 2026 | |
| 19938430 | Wholesale order question | Closed | Low |  Lavern Abshire | — | Kaela Friesen | Phone | appreturnsvip | 16h | ●Responded | 7/11 | — | — | Jan 26, 2026 | Feb 2, 2026 |
| 11259505 | BOPIS pickup not ready | Closed | Normal |  Ova Purdy | — | Miss Amber Hintz Sr. | Chat | app | 15h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 2, 2026 |
| 16813253 | Allergic reaction concern | Closed | Low |  Mrs. Dorothy Russel | — | Jacklyn Dare | fragrance | 14h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 2, 2026 | |
| 60017689 | Item authenticity concern | Closed | Normal |  Susan Becker | — | Kip Schroeder IV | Chat | vipbopis | 13h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 2, 2026 |