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Showing 3,901 - 3,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 71758493 | Missing samples in order | Closed | Normal |  Anibal Barton | — |  Lily Raynor | Social | app | 2d 13h | ⊘Not fired | — | — | — | Jan 31, 2026 | Feb 5, 2026 |
| 81333813 | Gift card balance question | Closed | Normal |  Mr. Felipe O'Conner | — |  Eula McKenzie | loyalty | 8d 11h | ●Responded | 2/5 | — | — | Jan 22, 2026 | Feb 5, 2026 | |
| 66462704 | Discount code not working | Closed | Normal |  Garry Muller DVM | — |  Mr. Cade Senger | Social | damaged | 2d 10h | ⊘Not fired | — | — | — | Jan 27, 2026 | Feb 5, 2026 |
| 95217977 | Question about product ingredients | Closed | Normal |  Reggie Orn | — | Eula McKenzie | Chat | damaged | 9h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 4, 2026 |
| 01851533 | App login problem | Closed | Low |  Tonya Koepp MD | — |  Leonard Waters-Howell | Chat | — | 8h | ●Responded | 3/5 | — | — | Jan 28, 2026 | Feb 4, 2026 |
| 46270314 | Cancel subscription / Auto-replenish | Closed | Normal |  Lillie Lang | — |  Vilma Gusikowski | shippingapp | 6h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 4, 2026 | |
| 36587398 | BOPIS pickup not ready | Closed | Normal |  Retha Boyer Jr. | — |  Jacklyn Dare | Phone | damaged | 6h | ●Responded | 5/5 | — | — | Feb 3, 2026 | Feb 4, 2026 |
| 39983894 | Lost package follow-up | Closed | Urgent |  Ashlynn Zulauf | — |  Amely Pacocha | wholesalegift-card | 6h | ⊘Not fired | — | — | — | Feb 1, 2026 | Feb 4, 2026 | |
| 48581171 | Refund not received | Closed | Normal |  Mr. Willard Moen | — |  Mr. Lonie Hudson | Phone | — | 6h | ⊘Not fired | — | — | — | Jan 30, 2026 | Feb 4, 2026 |
| 55998407 | Foundation match help | Closed | High |  Mrs. Nancy Sauer-Marks | Helix Talent |  Kaela Friesen | Chat | gift-cardreturns | 5h | ●Responded | 5/5 | — | — | Feb 2, 2026 | Feb 4, 2026 |
| 73221449 | App crashes at checkout | Closed | Normal |  Stuart Zieme | — |  Yazmin Jast | Chat | fragranceviprefund | 5h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 4, 2026 |
| 24602572 | App login problem | Closed | Normal |  Franklin Heller | — | Eula McKenzie | wholesalebopisshade-match | 5h | ●Responded | 1/5 | — | — | Jan 29, 2026 | Feb 4, 2026 | |
| 49327753 | Shipping cost question | Closed | Normal |  Juana Cruickshank | — |  Chaz Renner | Social | shade-match | 4h | ⊘Not fired | — | — | — | Jan 30, 2026 | Feb 4, 2026 |
| 20921494 | Birthday gift not received | Closed | Normal |  Rosendo Shanahan | — |  Katrina Johns | influencervip | 4h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 4, 2026 | |
| 62807615 | Wrong shade sent | Closed | Normal |  Lessie Wolff | — |  Tommy Kuvalis | Chat | bopissampleswholesale | 4h | ●Responded | 3/5 | — | — | Feb 3, 2026 | Feb 4, 2026 |
| 63075550 | BOPIS pickup not ready | Closed | Normal |  Delbert Morar DVM | — |  Oscar O'Hara | Chat | refundinfluencer | 4h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 4, 2026 |
| 39611646 | Item authenticity concern | Closed | Low |  Lori Ruecker | — | Katrina Johns | Chat | bopisrefund | 2d 4h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 4, 2026 |
| 55594661 | Missing items in shipment | Closed | Normal |  Burley Jacobson | — | Amely Pacocha | shippinginfluencerapp | 3h | ●Responded | 5/5 | — | — | Jan 31, 2026 | Feb 4, 2026 | |
| 35224126 | Store experience feedback | Closed | Normal |  Mr. Lauretta Gulgowski Jr. | — | Vilma Gusikowski | Chat | loyaltyreturnswholesale | 3h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 4, 2026 |
| 88616751 | Question about product ingredients | Closed | Normal |  Claude Bayer | — | Kaela Friesen | appshipping | 3h | ●Responded | 5/5 | — | — | Feb 3, 2026 | Feb 4, 2026 | |
| 80196039 | Cancel order request | Closed | Normal |  Jordi Kertzmann | — |  Kip Schroeder IV | fragrance | 3h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 4, 2026 | |
| 64645501 | Price match request | Closed | High |  Darrick Haley | — | Vilma Gusikowski | Chat | appshipping | 1h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 4, 2026 |
| 29712548 | Discount code not working | Closed | Normal |  Jeff Thompson | — |  Dr. Mandy McLaughlin | — | 1h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 4, 2026 | |
| 30221613 | Cancel subscription / Auto-replenish | Closed | Normal |  Marian Wisoky | — | Yazmin Jast | Chat | refund | 1d 22h | ○Sent, no reply | — | — | — | Feb 1, 2026 | Feb 4, 2026 |
| 22285144 | Store experience feedback | Closed | Normal |  Michelle Schaefer | — | Chaz Renner | wholesale | 22h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 4, 2026 | |
| 07698384 | Wrong shade sent | Closed | Low |  Zoie Kuhic | — | Mr. Lonie Hudson | — | 20h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 4, 2026 | |
| 56963653 | App crashes at checkout | Closed | Normal |  Lionel Walsh | — |  Garth Dooley | — | 19h | ●Responded | 4/5 | — | — | Jan 30, 2026 | Feb 4, 2026 | |
| 80369314 | Where is my order? | Closed | High |  Ernestina Rau | — | Amely Pacocha | Chat | — | 17h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 4, 2026 |
| 89514730 | Price match request | Closed | Normal |  Damon Tromp | — | Lily Raynor | — | 1d 15h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 4, 2026 | |
| 01288091 | Allergic reaction concern | Closed | Normal |  George Nader | Pinecrest Wellness |  Darryl Jacobi | wholesaleappfragrance | 1d 12h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 4, 2026 | |
| 27000518 | Gift card balance question | Closed | Low |  Antonio Koss Sr. | — |  Ignatius Cummerata | damagedshipping | 1d 9h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 3, 2026 | |
| 58318803 | BOPIS order cancelled at store | Closed | Urgent |  Charles Thiel | — | Leonard Waters-Howell | shippingsamples | 1d 9h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 3, 2026 | |
| 13640302 | Item authenticity concern | Closed | Low |  Ray Armstrong | — |  Steve O'Conner | Chat | damagedwholesale | 9h | ●Responded | 10/11 | — | — | Jan 29, 2026 | Feb 3, 2026 |
| 11375566 | Gift card balance question | Closed | Normal |  Michele Turcotte | — | Oscar O'Hara | shade-match | 8h | ○Sent, no reply | — | — | — | Feb 1, 2026 | Feb 3, 2026 | |
| 49304064 | Question about product ingredients | Closed | Normal |  Janick Hodkiewicz | — | Mr. Lonie Hudson | refundsamples | 6h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 3, 2026 | |
| 06156592 | Wrong shade sent | Closed | Normal |  Lera Reichel DVM | — | Tommy Kuvalis | gift-cardfragrance | 6h | ⊘Not fired | — | — | — | Feb 2, 2026 | Feb 3, 2026 | |
| 42289729 | Influencer code not working | Closed | Normal |  Ms. Priscilla Ebert | — | Garth Dooley | influencer | 6h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 3, 2026 | |
| 34665339 | BOPIS pickup not ready | Closed | Low |  Clark Gulgowski-Altenwerth | — | Eula McKenzie | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 3, 2026 |
| 98529800 | Birthday gift not received | Closed | Normal |  Mathew Green | — |  Mr. Skyla Trantow | Chat | vip | 5h | ●Responded | 4/5 | — | — | Jan 29, 2026 | Feb 3, 2026 |
| 28523242 | Wholesale order question | Closed | High |  Rachel Kling | — |  Mr. Eliza Gerhold IV | Chat | fragrancesamples | 5h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 3, 2026 |
| 09766759 | BOPIS pickup not ready | Closed | Normal |  Miss Jacquelyn Grant-Ritchie | — | Leonard Waters-Howell | — | 4h | ●Responded | 5/5 | — | — | Jan 31, 2026 | Feb 3, 2026 | |
| 32289234 | Address change after shipping | Closed | Low |  Clint Konopelski | — | Leonard Waters-Howell | Chat | — | 6d 4h | ●Responded | 3/5 | — | — | Jan 22, 2026 | Feb 3, 2026 |
| 84235575 | Shipping cost question | Closed | Normal |  Nina Ortiz | — | Chaz Renner | Chat | bopisgift-card | 3h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 3, 2026 |
| 60937768 | Missing items in shipment | Closed | Normal |  Ms. Ella Kozey Sr. | — |  Miss Amber Hintz Sr. | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 3, 2026 |
| 47394056 | Price match request | Closed | Low |  Georgianna Leannon | — | Darryl Jacobi | vipappshade-match | 2h | ●Responded | 5/5 | — | — | Jan 27, 2026 | Feb 3, 2026 | |
| 80783967 | Foundation match help | Closed | Normal |  Naomi Pacocha | — | Kaela Friesen | Chat | damagedfragrancebopis | 2h | ●Responded | 5/5 | — | — | Jan 30, 2026 | Feb 3, 2026 |
| 71729388 | Order arrived damaged | Closed | Normal |  Forest Crooks | — | Mr. Lonie Hudson | samples | 1h | ●Responded | 5/5 | — | — | Jan 27, 2026 | Feb 3, 2026 | |
| 71416290 | Missing samples in order | Closed | Normal |  Chad Little | — | Garth Dooley | Chat | refund | 1h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 3, 2026 |
| 83881531 | Gift card balance question | Closed | High |  Lacy Jerde | — | Kip Schroeder IV | Social | bopis | 1h | ⊘Not fired | — | — | — | Feb 2, 2026 | Feb 3, 2026 |
| 54435900 | Pro discount enrollment | Closed | High |  Leigh Breitenberg IV | — | Darryl Jacobi | damagedbopisapp | 1h | ⊘Not fired | — | — | — | Jan 30, 2026 | Feb 3, 2026 |