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Showing 4,201 - 4,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29523624 | Gift card balance question | Closed | Normal |  Patty Pfannerstill II | — |  Jacklyn Dare | — | 2d 12h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 27, 2026 | |
| 75482139 | Cancel subscription / Auto-replenish | Closed | High |  Marie Kshlerin | — |  Kaela Friesen | gift-cardreturnsloyalty | 10h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 27, 2026 | |
| 10353413 | Question about product ingredients | Closed | Normal |  Ms. Miranda Stracke | — |  Faith Hilll | — | 7h | ●Responded | 4/5 | — | — | Jan 19, 2026 | Jan 26, 2026 | |
| 83607729 | Missing items in shipment | Closed | Normal |  Velda Baumbach | — |  Miss Amber Hintz Sr. | Chat | bopis | 1d 7h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 26, 2026 |
| 95138028 | Price match request | Closed | Normal |  Miss Roslyn Ziemann | — |  Lily Raynor | Chat | returns | 6h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 26, 2026 |
| 82304371 | Return after 30-day window | Closed | Normal |  Blaze Greenfelder | — | Jacklyn Dare | Chat | wholesaleloyaltyrefund | 6h | ●Responded | 10/11 | — | — | Jan 23, 2026 | Jan 26, 2026 |
| 29042620 | Wholesale order question | Closed | Normal |  Denise Fritsch | — | Jacklyn Dare | fragrancesamplesgift-card | 6h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 26, 2026 | |
| 49974138 | Where is my order? | Closed | Normal |  Julio Denesik MD | — |  Kip Schroeder IV | bopisgift-cardshipping | 5h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 26, 2026 | |
| 10834672 | Return after 30-day window | Closed | Normal |  Frederique Bergstrom-Block MD | — |  Oscar O'Hara | Chat | — | 5h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 26, 2026 |
| 55159839 | Refund not received | Closed | Normal |  Jordan Harber-Padberg | — |  Tommy Kuvalis | gift-card | 4h | ●Responded | 5/5 | — | — | Jan 20, 2026 | Jan 26, 2026 | |
| 28734228 | Missing items in shipment | Closed | Normal |  Shelley Carroll | — | Lily Raynor | Chat | bopisgift-card | 3h | ●Responded | 4/5 | — | — | Jan 20, 2026 | Jan 26, 2026 |
| 81765419 | Question about product ingredients | Closed | Normal |  Dan Dooley | — | Faith Hilll | Chat | — | 3h | ⊘Not fired | — | — | — | Jan 23, 2026 | Jan 26, 2026 |
| 13309674 | Insider tier issue | Closed | Normal |  Emilia Luettgen | — | Oscar O'Hara | influencersamples | 2h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 26, 2026 | |
| 09197286 | App crashes at checkout | Closed | Low |  Larue Kuhic | — | Jacklyn Dare | Chat | shade-match | 2h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 26, 2026 |
| 22407229 | Address change after shipping | Closed | Low |  Ethelyn Marquardt | — |  Mr. Eliza Gerhold IV | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 26, 2026 |
| 60864692 | Loyalty points not posting | Closed | Normal |  Claire Wiegand | — |  Amely Pacocha | gift-card | 2h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 26, 2026 | |
| 86918994 | Wholesale order question | Closed | Normal |  Orval Considine I | — |  Vilma Gusikowski | wholesale | 2h | ●Responded | 2/5 | — | — | Jan 22, 2026 | Jan 26, 2026 | |
| 43121621 | Where is my order? | Closed | High |  Marguerite Dietrich | — |  Mr. Skyla Trantow | bopisshipping | 2h | ●Responded | 7/11 | — | — | Jan 21, 2026 | Jan 26, 2026 | |
| 01897116 | Return after 30-day window | Closed | Normal |  Nina Ortiz | — |  Mr. Cade Senger | Phone | vip | 2h | ⊘Not fired | — | — | — | Jan 22, 2026 | Jan 26, 2026 |
| 37994928 | Restock alert for backorder | Closed | Low |  Mr. Nickolas Pouros | — | Mr. Eliza Gerhold IV | Phone | — | 1h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 26, 2026 |
| 69875647 | Missing items in shipment | Closed | Normal |  Kelli Klocko | — | Miss Amber Hintz Sr. | Chat | sampleswholesalegift-card | 1h | ●Responded | 5/5 | — | — | Jan 21, 2026 | Jan 26, 2026 |
| 14043153 | Influencer code not working | Closed | Low |  Miss Emma Weimann | — |  Katrina Johns | shade-matchgift-card | 5d | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 26, 2026 | |
| 75766579 | Pro discount enrollment | Closed | Normal |  Mavis Torphy | — |  Steve O'Conner | Chat | — | 23h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 26, 2026 |
| 17853055 | Refund not received | Closed | Low |  Jay Langosh | — | Katrina Johns | Chat | refundshade-matchbopis | 1d 23h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 26, 2026 |
| 48007545 | Price match request | Closed | High |  Dr. Mariela Champlin | — | Jacklyn Dare | — | 23h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 26, 2026 | |
| 75860167 | Price match request | Closed | Normal |  Kelly Reinger | — | Mr. Eliza Gerhold IV | Chat | — | 1d 22h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 26, 2026 |
| 84330629 | Question about product ingredients | Closed | High |  Kathryn Grimes-McLaughlin | — |  Garth Dooley | loyalty | 2d 22h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 26, 2026 | |
| 11741157 | Price match request | Closed | High |  Patty Pacocha | — | Faith Hilll | Chat | returnsgift-cardwholesale | 6d 22h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 26, 2026 |
| 84678610 | Discount code not working | Closed | Low |  Wilbert Lang | Coastal Spas & Wellness | Mr. Cade Senger | Chat | refundreturns | 2d 21h | ●Responded | 9/11 | — | — | Jan 20, 2026 | Jan 26, 2026 |
| 70114301 | Missing samples in order | Closed | Normal |  Shelia Jakubowski | — | Kaela Friesen | shippingloyalty | 19h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 26, 2026 | |
| 66712361 | Loyalty points not posting | Closed | Urgent |  Kelsi Crooks | — |  Eula McKenzie | damagedvipapp | 8d 19h | ●Responded | 1/5 | — | — | Jan 15, 2026 | Jan 26, 2026 | |
| 15855971 | App login problem | Closed | High |  Mr. Joel Hayes-Hilpert | — |  Leonard Waters-Howell | — | 17h | ●Responded | 10/11 | — | — | Jan 20, 2026 | Jan 26, 2026 | |
| 86274662 | App login problem | Closed | High |  Latoya Watsica | Silver Lake Studios | Amely Pacocha | — | 15h | ○Sent, no reply | — | — | — | Jan 18, 2026 | Jan 26, 2026 | |
| 15948257 | Wrong shade sent | Closed | Low |  Brandt Legros | — | Leonard Waters-Howell | Chat | gift-cardshippingsamples | 2d 15h | ⊘Not fired | — | — | — | Jan 19, 2026 | Jan 26, 2026 |
| 74159577 | Refund not received | Closed | Low |  Mr. Damon Friesen | — | Leonard Waters-Howell | refundvip | 1d 14h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 26, 2026 | |
| 51044896 | Insider tier issue | Closed | Normal |  Willard Nicolas | — |  Dr. Mandy McLaughlin | — | 1d 14h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 26, 2026 | |
| 31729170 | Wholesale order question | Closed | Normal |  Melinda Sporer | — |  Darryl Jacobi | samples | 14h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 26, 2026 | |
| 31137750 | Shipping cost question | Closed | Normal |  Mr. Bradford Kutch | — | Darryl Jacobi | gift-card | 7h | ●Responded | 5/5 | — | — | Jan 23, 2026 | Jan 25, 2026 | |
| 27575824 | Where is my order? | Closed | High |  Miss Kathy Trantow Sr. | — |  Yazmin Jast | — | 6h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 25, 2026 | |
| 46705949 | Loyalty points not posting | Closed | Normal |  Jany Tromp-Monahan | — | Dr. Mandy McLaughlin | bopis | 6h | ●Responded | 3/5 | — | — | Jan 18, 2026 | Jan 25, 2026 | |
| 33806120 | Influencer code not working | Closed | Normal |  Constance Jakubowski | — | Oscar O'Hara | samplesdamagedbopis | 6h | ⊘Not fired | — | — | — | Jan 23, 2026 | Jan 25, 2026 | |
| 36864980 | Return after 30-day window | Closed | Normal |  Mr. Benjamin Ryan | — | Dr. Mandy McLaughlin | Chat | — | 5h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 25, 2026 |
| 42819931 | App login problem | Closed | Normal |  Willy Welch | House of Lumière | Leonard Waters-Howell | fragranceloyaltyrefund | 5h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 25, 2026 | |
| 06553898 | Insider tier issue | Closed | Normal |  Orin Beier II | — | Amely Pacocha | wholesaleshippinginfluencer | 5h | ⊘Not fired | — | — | — | Jan 22, 2026 | Jan 25, 2026 | |
| 52104035 | Klarna / Afterpay split issue | Closed | Low |  Lennie Johns | — |  Ignatius Cummerata | — | 1d 5h | ⊘Not fired | — | — | — | Jan 18, 2026 | Jan 25, 2026 | |
| 94784988 | Missing samples in order | Closed | Normal | Mr. Joel Hayes-Hilpert | — | Kaela Friesen | Chat | gift-carddamagedfragrance | 5h | ●Responded | 2/5 | — | — | Jan 18, 2026 | Jan 25, 2026 |
| 92661939 | BOPIS pickup not ready | Closed | Normal |  Rufus Steuber | — | Oscar O'Hara | gift-cardwholesaleapp | 4h | ○Sent, no reply | — | — | — | Jan 18, 2026 | Jan 25, 2026 | |
| 54510732 | Restock alert for backorder | Closed | Normal |  Ben McDermott | — | Vilma Gusikowski | gift-card | 3h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 25, 2026 | |
| 50062159 | Restock alert for backorder | Closed | Normal |  Salvador Simonis | — | Faith Hilll | bopisfragrance | 3h | ●Responded | 3/5 | — | — | Jan 22, 2026 | Jan 25, 2026 | |
| 64877278 | Store experience feedback | Closed | Normal |  Dora Mills-Koepp | — | Yazmin Jast | Chat | loyaltyinfluencerfragrance | 2h | ○Sent, no reply | — | — | — | Jan 18, 2026 | Jan 25, 2026 |