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Showing 8,201 - 8,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 45409402 | Restock alert for backorder | Closed | Urgent |  Billie Dach | — |  Kaela Friesen | refund | 20h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 2, 2025 | |
| 67549772 | Order arrived damaged | Closed | Normal |  Mallory Little | — |  Amely Pacocha | refund | 4d 19h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Oct 2, 2025 | |
| 29574473 | Foundation match help | Closed | Normal |  Timothy Jakubowski | — |  Leonard Waters-Howell | Chat | damaged | 18h | ⊘Not fired | — | — | — | Sep 25, 2025 | Oct 2, 2025 |
| 83290508 | Question about product ingredients | Closed | Normal |  Willy Welch | House of Lumière |  Mr. Skyla Trantow | damagedloyaltywholesale | 17h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 2, 2025 | |
| 20675153 | Shipping cost question | Closed | Normal |  Reese Senger | — |  Steve O'Conner | shade-matchgift-cardvip | 14h | ●Responded | 3/5 | — | — | Sep 24, 2025 | Oct 2, 2025 | |
| 46741242 | Price match request | Closed | High |  Bert Terry | — |  Mr. Lonie Hudson | Chat | wholesale | 14h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 2, 2025 |
| 72535562 | Wrong shade sent | Closed | Normal |  Loren Casper | — | Kaela Friesen | Chat | damaged | 1d 12h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Oct 2, 2025 |
| 68916765 | Allergic reaction concern | Closed | Low |  Kristopher Rogahn | — |  Yazmin Jast | Chat | damaged | 1d 12h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Oct 2, 2025 |
| 30146100 | Allergic reaction concern | Closed | Normal |  Tracey Gusikowski | — |  Miss Amber Hintz Sr. | samplesgift-cardfragrance | 1d 11h | ⊘Not fired | — | — | — | Sep 26, 2025 | Oct 2, 2025 | |
| 05835159 | Question about product ingredients | Closed | Normal |  Dexter Heidenreich | — |  Kip Schroeder IV | Phone | samples | 11h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Oct 2, 2025 |
| 05519596 | Missing samples in order | Closed | Normal |  Diane Corkery | — |  Dr. Mandy McLaughlin | gift-card | 10h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 2, 2025 | |
| 51344225 | Klarna / Afterpay split issue | Closed | Normal |  Cullen Herzog | — | Dr. Mandy McLaughlin | Chat | samplesapp | 2d 9h | ⊘Not fired | — | — | — | Sep 27, 2025 | Oct 1, 2025 |
| 37655404 | Cancel subscription / Auto-replenish | Closed | Normal |  Icie Cummerata | — |  Ignatius Cummerata | samples | 9h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 1, 2025 | |
| 71860604 | Pro discount enrollment | Closed | Low |  Felton Simonis | — |  Katrina Johns | gift-cardvip | 1d 9h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Oct 1, 2025 | |
| 86080944 | Insider tier issue | Closed | Normal |  Damon Tromp | — | Dr. Mandy McLaughlin | — | 8h | ○Sent, no reply | — | — | — | Sep 28, 2025 | Oct 1, 2025 | |
| 38384061 | Restock alert for backorder | Closed | Normal |  Grant Johns | — | Mr. Lonie Hudson | samplesreturns | 6h | ●Responded | 1/5 | — | — | Sep 24, 2025 | Oct 1, 2025 | |
| 84608928 | App login problem | Closed | Normal |  Lauren Bergnaum | — | Yazmin Jast | Chat | fragrancerefundinfluencer | 6h | ●Responded | 5/5 | — | — | Sep 26, 2025 | Oct 1, 2025 |
| 81546656 | Price match request | Closed | High |  Bette Schaden | — |  Garth Dooley | Chat | shade-matchgift-card | 6h | ●Responded | 1/5 | — | — | Sep 25, 2025 | Oct 1, 2025 |
| 14750802 | Refund not received | Closed | High |  Felicia Reinger | Silver Lake Studios |  Tommy Kuvalis | — | 6h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Oct 1, 2025 | |
| 64871401 | App crashes at checkout | Closed | Normal |  Mack Boyer | — |  Julie Hodkiewicz | Chat | — | 6h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 1, 2025 |
| 85200499 | Wrong shade sent | Closed | Low |  Daniella Berge | — | Julie Hodkiewicz | Chat | samplesrefund | 5h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Oct 1, 2025 |
| 45370393 | Missing items in shipment | Closed | High |  Alfred Quigley | — |  Vilma Gusikowski | Chat | gift-cardsamples | 5h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 1, 2025 |
| 67945366 | Cancel subscription / Auto-replenish | Closed | Normal |  Tara DuBuque | — |  Lily Raynor | shade-matchsamples | 4h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 1, 2025 | |
| 37579955 | Shipping cost question | Closed | Normal |  Bennie Shields | — |  Mr. Eliza Gerhold IV | Chat | — | 4h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Oct 1, 2025 |
| 62596420 | Cancel order request | Closed | Normal |  Vicky Gulgowski | — |  Jacklyn Dare | Chat | bopisfragrancerefund | 4h | ⊘Not fired | — | — | — | Sep 29, 2025 | Oct 1, 2025 |
| 67426637 | Discount code not working | Closed | High |  Dr. Violet Gibson | — | Yazmin Jast | Chat | damagedinfluencershipping | 3h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 1, 2025 |
| 47107793 | Gift card balance question | Closed | Low |  Robert Schiller V | — | Amely Pacocha | Chat | refundsamplesshipping | 2h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 1, 2025 |
| 29898698 | Order arrived damaged | Closed | Normal |  Camden Block | — | Mr. Skyla Trantow | damagedinfluencerrefund | 2h | ⊘Not fired | — | — | — | Sep 30, 2025 | Oct 1, 2025 | |
| 04516938 | Price match request | Closed | Normal |  Ms. Lila Champlin | Verde Concierge |  Eula McKenzie | shade-matchreturns | 9d 1h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Oct 1, 2025 | |
| 95811297 | Where is my order? | Closed | Urgent |  Florida Homenick | — | Vilma Gusikowski | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Oct 1, 2025 |
| 85820443 | Address change after shipping | Closed | Normal |  Lionel Walsh | — | Miss Amber Hintz Sr. | wholesaleinfluencerrefund | 1d | ●Responded | 4/5 | — | — | Sep 23, 2025 | Oct 1, 2025 | |
| 37492059 | Wrong shade sent | Closed | Normal |  Norma Ryan | — |  Darryl Jacobi | Phone | gift-card | 1d 21h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Oct 1, 2025 |
| 38758956 | Missing items in shipment | Closed | High |  Randolph Littel | — |  Faith Hilll | Chat | appvip | 15h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Oct 1, 2025 |
| 54918817 | BOPIS pickup not ready | Closed | Normal |  Chase Wuckert | — | Miss Amber Hintz Sr. | Chat | — | 6d 15h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Oct 1, 2025 |
| 40514341 | Where is my order? | Closed | Normal |  Audrey Rau | — |  Oscar O'Hara | Chat | vip | 14h | ●Responded | 10/11 | — | — | Sep 24, 2025 | Oct 1, 2025 |
| 68550387 | Cancel subscription / Auto-replenish | Closed | Normal |  Faith Douglas | — | Mr. Skyla Trantow | Chat | gift-cardfragrancedamaged | 2d 9h | ⊘Not fired | — | — | — | Sep 21, 2025 | Sep 30, 2025 |
| 24148345 | Order arrived damaged | Closed | Normal |  Jim Swaniawski | — | Kaela Friesen | Chat | — | 7h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 30, 2025 |
| 12692568 | Discount code not working | Closed | High |  Juliana Kshlerin-Pagac | — | Faith Hilll | Phone | bopis | 6h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 30, 2025 |
| 18219854 | Klarna / Afterpay split issue | Closed | Normal |  Rolando Hodkiewicz | Crown Department Stores | Garth Dooley | Chat | samplesgift-card | 6h | ●Responded | 4/11 | — | — | Sep 23, 2025 | Sep 30, 2025 |
| 29682801 | Missing items in shipment | Closed | Normal |  Mrs. Dorothy Russel | — | Vilma Gusikowski | — | 6h | ⊘Not fired | — | — | — | Sep 24, 2025 | Sep 30, 2025 | |
| 64369684 | Where is my order? | Closed | Low |  Miss Kathy Trantow Sr. | — | Garth Dooley | samples | 6h | ●Responded | 5/5 | — | — | Sep 23, 2025 | Sep 30, 2025 | |
| 66342248 | Restock alert for backorder | Closed | Normal |  Dr. Doreen Rogahn | — | Mr. Eliza Gerhold IV | — | 1d 5h | ●Responded | 3/5 | — | — | Sep 23, 2025 | Sep 30, 2025 | |
| 65270967 | Item authenticity concern | Closed | Low |  Reanna Weber | Aurora Hotels Group | Steve O'Conner | Chat | returns | 5h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 30, 2025 |
| 77422281 | Missing samples in order | Closed | High |  Rudolph Gorczany | — | Kaela Friesen | damagedshade-matchsamples | 2d 5h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 30, 2025 | |
| 29183413 | Return after 30-day window | Closed | Normal |  Tyrel Stamm | — | Oscar O'Hara | Chat | refundshade-match | 4h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 30, 2025 |
| 04746717 | Shipping cost question | Closed | Normal |  Natalie Stehr | — | Julie Hodkiewicz | vip | 3h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 30, 2025 | |
| 20578440 | Address change after shipping | Closed | Normal |  Dr. Helmer Daniel | — | Miss Amber Hintz Sr. | gift-card | 3h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 30, 2025 | |
| 18644816 | Cancel subscription / Auto-replenish | Closed | High |  Dashawn Hintz | — | Amely Pacocha | Chat | — | 3h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 30, 2025 |
| 44431929 | Cancel order request | Closed | Normal | Florida Homenick | — |  Mr. Cade Senger | Chat | loyalty | 2h | ⊘Not fired | — | — | — | Sep 26, 2025 | Sep 30, 2025 |
| 15958455 | Question about product ingredients | Closed | Normal |  Quinn Willms | — | Miss Amber Hintz Sr. | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 30, 2025 |