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Showing 8,251 - 8,300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 73518426 | Cancel order request | Closed | Normal |  Reggie Orn | — |  Mr. Cade Senger | Chat | loyalty | 2h | ●Responded | 4/11 | — | — | Sep 29, 2025 | Sep 30, 2025 |
| 82157403 | Wrong shade sent | Closed | Normal |  Randal Dickens Jr. | — |  Jacklyn Dare | Phone | shippingdamaged | 1d | ●Responded | 5/5 | — | — | Sep 24, 2025 | Sep 30, 2025 |
| 49206453 | Gift card balance question | Closed | Normal |  Diane Corkery | — |  Darryl Jacobi | Chat | — | 1d | ⊘Not fired | — | — | — | Sep 28, 2025 | Sep 30, 2025 |
| 69971254 | Address change after shipping | Closed | Normal |  Eugene Reichert II | — |  Amely Pacocha | refund | 23h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 30, 2025 | |
| 14823161 | App login problem | Closed | Normal |  Vicky Gulgowski | — |  Miss Amber Hintz Sr. | shade-matchdamaged | 2d 18h | ●Responded | 3/5 | — | — | Sep 21, 2025 | Sep 30, 2025 | |
| 15010937 | Cancel order request | Closed | Normal |  Jermaine Johns | — |  Dr. Mandy McLaughlin | apprefundbopis | 11h | ⊘Not fired | — | — | — | Sep 24, 2025 | Sep 30, 2025 | |
| 02971788 | Return after 30-day window | Closed | Normal |  Deja Bahringer | — |  Steve O'Conner | damagedreturns | 7h | ⊘Not fired | — | — | — | Sep 25, 2025 | Sep 29, 2025 | |
| 39285955 | Wrong shade sent | Closed | Low |  Jonathon Langworth | — | Steve O'Conner | appinfluencergift-card | 2d 6h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 29, 2025 | |
| 16726324 | Address change after shipping | Closed | High |  Haskell Dietrich | — | Dr. Mandy McLaughlin | app | 6h | ●Responded | 3/5 | — | — | Sep 26, 2025 | Sep 29, 2025 | |
| 17564665 | Cancel order request | Closed | Normal |  Davin Schaden | Modern Mercantile |  Ignatius Cummerata | shipping | 6h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 29, 2025 | |
| 67785982 | Lost package follow-up | Closed | Low |  Chase Wuckert | — |  Katrina Johns | damaged | 6h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 29, 2025 | |
| 32510059 | Loyalty points not posting | Closed | Low |  Janis Collins | — | Mr. Cade Senger | fragrancevip | 2d 6h | ⊘Not fired | — | — | — | Sep 25, 2025 | Sep 29, 2025 | |
| 46308641 | Price match request | Closed | Low |  Alfred Dibbert | — | Darryl Jacobi | damagedgift-card | 6h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 29, 2025 | |
| 53680877 | Insider tier issue | Closed | Low |  Dominick Schuster | — | Amely Pacocha | Chat | returnsdamagedvip | 5h | ●Responded | 5/5 | — | — | Sep 26, 2025 | Sep 29, 2025 |
| 38302215 | BOPIS order cancelled at store | Closed | Normal |  Tamia Hills | — | Darryl Jacobi | Chat | damaged | 5h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 29, 2025 |
| 01021047 | Missing items in shipment | Closed | Normal |  Candice Armstrong | — | Katrina Johns | viployalty | 5h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 29, 2025 | |
| 54891585 | Price match request | Closed | Normal |  Tevin Leannon | — | Katrina Johns | Phone | gift-card | 4h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 29, 2025 |
| 91819861 | Price match request | Closed | Low |  Van Heaney | — |  Mr. Eliza Gerhold IV | Chat | loyaltyvip | 4h | ⊘Not fired | — | — | — | Sep 27, 2025 | Sep 29, 2025 |
| 40233271 | Birthday gift not received | Closed | Normal |  Loyce Ferry | — |  Faith Hilll | — | 4h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 29, 2025 | |
| 16109161 | Where is my order? | Closed | Low |  Sonya Deckow | — |  Vilma Gusikowski | vip | 4h | ⊘Not fired | — | — | — | Sep 23, 2025 | Sep 29, 2025 | |
| 94051118 | Wrong shade sent | Closed | Normal |  Charlie Kling | — | Faith Hilll | Chat | loyaltyrefund | 4h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 29, 2025 |
| 97889087 | Price match request | Closed | Normal |  Hugh Schroeder | — |  Lily Raynor | gift-cardsamplesreturns | 3h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 29, 2025 | |
| 73682512 | Restock alert for backorder | Closed | Urgent |  Mr. Clovis Schmidt | — | Lily Raynor | bopisloyalty | 2h | ●Responded | 4/5 | — | — | Sep 22, 2025 | Sep 29, 2025 | |
| 92448438 | Loyalty points not posting | Closed | Urgent |  Mr. Marquis Hermann | — |  Kip Schroeder IV | samplesreturnsshipping | 2h | ●Responded | 5/5 | — | — | Sep 26, 2025 | Sep 29, 2025 | |
| 41951383 | Allergic reaction concern | Closed | Normal |  Ottilie Skiles | — |  Chaz Renner | Chat | damagedvip | 2h | ●Responded | 5/5 | — | — | Sep 23, 2025 | Sep 29, 2025 |
| 38259990 | App login problem | Closed | High |  Lauren Bergnaum | — |  Kaela Friesen | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 29, 2025 |
| 65002101 | App login problem | Closed | Low |  Denise Fritsch | — |  Garth Dooley | — | 1h | ●Responded | 2/5 | — | — | Sep 26, 2025 | Sep 29, 2025 | |
| 54929123 | Item authenticity concern | Closed | Low |  Scottie Schaefer DDS | — |  Yazmin Jast | fragrancereturnsapp | 19h | ●Responded | 4/5 | — | — | Sep 21, 2025 | Sep 29, 2025 | |
| 54737970 | Loyalty points not posting | Closed | Normal |  Rachael Kautzer | — | Katrina Johns | — | 16h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 29, 2025 | |
| 72891353 | Influencer code not working | Closed | Normal |  Omer Balistreri V | — |  Mr. Skyla Trantow | shade-match | 16h | ●Responded | 1/5 | — | — | Sep 23, 2025 | Sep 29, 2025 | |
| 47004818 | Influencer code not working | Closed | Normal |  Caleb Cronin | — | Darryl Jacobi | Chat | gift-cardshippingfragrance | 14h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Sep 29, 2025 |
| 75069474 | Where is my order? | Closed | Low |  Raymond Feest | — | Yazmin Jast | Phone | damaged | 13h | ●Responded | 5/5 | — | — | Sep 26, 2025 | Sep 29, 2025 |
| 82127140 | Birthday gift not received | Closed | Normal |  Felton Simonis | — |  Eula McKenzie | Chat | returns | 1d 12h | ●Responded | 3/5 | — | — | Sep 25, 2025 | Sep 29, 2025 |
| 13043005 | Item authenticity concern | Closed | Normal |  Maddison Douglas | — | Chaz Renner | returnsinfluencershipping | 2d 9h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 28, 2025 | |
| 10487580 | Wrong shade sent | Closed | Low |  Lionel Hagenes III | — | Amely Pacocha | — | 9h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 28, 2025 | |
| 57151044 | Question about product ingredients | Closed | Normal |  Zechariah Blick | — |  Tommy Kuvalis | Phone | vipfragrance | 7h | ⊘Not fired | — | — | — | Sep 25, 2025 | Sep 28, 2025 |
| 26392631 | Discount code not working | Closed | High |  Dr. Adan Bartell | — | Dr. Mandy McLaughlin | Chat | bopis | 6h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 28, 2025 |
| 24571853 | Lost package follow-up | Closed | Normal |  Maureen Schoen | — |  Leonard Waters-Howell | Chat | samplesviprefund | 6h | ⊘Not fired | — | — | — | Sep 23, 2025 | Sep 28, 2025 |
| 75763602 | App login problem | Closed | Normal |  Shelia Kerluke | — |  Mr. Lonie Hudson | refund | 6h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 28, 2025 | |
| 22501829 | Insider tier issue | Closed | Normal |  Adaline Mohr | — |  Oscar O'Hara | shippingloyalty | 1d 5h | ⊘Not fired | — | — | — | Sep 21, 2025 | Sep 28, 2025 | |
| 07024596 | Restock alert for backorder | Closed | High |  Mr. Rufus Will I | — | Leonard Waters-Howell | wholesale | 5h | ●Responded | 3/5 | — | — | Sep 27, 2025 | Sep 28, 2025 | |
| 50255862 | BOPIS pickup not ready | Closed | Normal | Jermaine Johns | — | Jacklyn Dare | Chat | shippingwholesaledamaged | 8d 4h | ○Sent, no reply | — | — | — | Sep 14, 2025 | Sep 28, 2025 |
| 69156868 | Foundation match help | Closed | Normal |  Lessie Wolff | — | Kip Schroeder IV | Chat | samplesrefundbopis | 4h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 28, 2025 |
| 92376201 | Refund not received | Closed | Normal |  Roberto Kovacek | — | Mr. Lonie Hudson | Phone | loyalty | 3h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 28, 2025 |
| 72402164 | Item authenticity concern | Closed | Normal |  Marlin Gerhold | — | Oscar O'Hara | Phone | influencershade-matchbopis | 3h | ●Responded | 5/5 | — | — | Sep 26, 2025 | Sep 28, 2025 |
| 73691552 | Gift card balance question | Closed | Normal |  Lelah Adams | — | Garth Dooley | Chat | wholesalesamplesshipping | 2h | ⊘Not fired | — | — | — | Sep 24, 2025 | Sep 28, 2025 |
| 00769228 | Birthday gift not received | Closed | Normal |  Dr. Clayton Reinger | — | Tommy Kuvalis | Social | samplesinfluencer | 2h | ⊘Not fired | — | — | — | Sep 26, 2025 | Sep 28, 2025 |
| 58421705 | Restock alert for backorder | Closed | Normal |  Marlen Pacocha | — | Tommy Kuvalis | viprefundinfluencer | 1d 2h | ●Responded | 9/11 | — | — | Sep 24, 2025 | Sep 28, 2025 | |
| 13578507 | Missing samples in order | Closed | Normal |  Guy Heller | — | Mr. Cade Senger | Chat | vipshipping | 1h | ⊘Not fired | — | — | — | Sep 25, 2025 | Sep 28, 2025 |
| 95511820 | Wholesale order question | Closed | Normal |  Jacqueline Ferry | — | Mr. Lonie Hudson | Chat | — | 1h | ●Responded | 2/5 | — | — | Sep 23, 2025 | Sep 28, 2025 |