TicketsAll tickets
Showing 9,101 - 9,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46768531 | Order arrived damaged | Closed | Low |  Nina Ortiz | — |  Mr. Eliza Gerhold IV | app | 4h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 5, 2025 | |
| 23931612 | Where is my order? | Closed | Normal |  Penelope Kautzer DVM | Highland Apothecary Co |  Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 5, 2025 | |
| 05687066 | App login problem | Closed | Normal |  Mr. Jesse Lueilwitz | — |  Yazmin Jast | — | 4h | ⊘Not fired | — | — | — | Sep 2, 2025 | Sep 5, 2025 | |
| 44028516 | Store experience feedback | Closed | Normal |  Leigh Breitenberg IV | — |  Ignatius Cummerata | Chat | influencerapp | 4h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 5, 2025 |
| 60256683 | Where is my order? | Closed | Normal |  Mr. Kent Feeney | — |  Jacklyn Dare | samplesreturnsrefund | 4h | ●Responded | 5/5 | — | — | Sep 2, 2025 | Sep 5, 2025 | |
| 73477661 | Missing items in shipment | Closed | Low |  Norwood Crist DDS | — |  Lily Raynor | Phone | wholesalereturnsfragrance | 4h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 5, 2025 |
| 89843582 | Address change after shipping | Closed | High |  Mr. Armando Mertz | — |  Faith Hilll | shade-matchgift-card | 4h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 5, 2025 | |
| 46910123 | App crashes at checkout | Closed | Normal |  Jovanny Upton | — |  Amely Pacocha | fragrancereturnswholesale | 3h | ○Sent, no reply | — | — | — | Aug 31, 2025 | Sep 5, 2025 | |
| 54933731 | Where is my order? | Closed | Normal |  Leopoldo Frami-Muller | — |  Tommy Kuvalis | wholesale | 3h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 5, 2025 | |
| 27454194 | Restock alert for backorder | Closed | Urgent |  Cullen Herzog | — |  Garth Dooley | — | 2h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 5, 2025 | |
| 58955853 | Insider tier issue | Closed | Normal |  Skylar Cassin | — | Jacklyn Dare | returns | 2h | ⊘Not fired | — | — | — | Aug 29, 2025 | Sep 5, 2025 | |
| 63304049 | Influencer code not working | Closed | Normal |  Freddie Huel-Leffler | — | Oscar O'Hara | Chat | app | 2d 1h | ⊘Not fired | — | — | — | Aug 31, 2025 | Sep 5, 2025 |
| 15876004 | Allergic reaction concern | Closed | Normal |  Adrian Franey-Lebsack | — | Jacklyn Dare | Social | damagedvip | 1h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 5, 2025 |
| 78827711 | Insider tier issue | Closed | Normal |  Ottilie Stroman | — |  Leonard Waters-Howell | damagedgift-cardloyalty | 1h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 5, 2025 | |
| 50669306 | Shipping cost question | Closed | Normal |  Carl Murphy | — |  Steve O'Conner | — | 2d | ○Sent, no reply | — | — | — | Aug 30, 2025 | Sep 5, 2025 | |
| 97685390 | BOPIS order cancelled at store | Closed | Low |  Miss Nettie Muller | — |  Mr. Cade Senger | Chat | damaged | 1d | ⊘Not fired | — | — | — | Aug 29, 2025 | Sep 5, 2025 |
| 56956408 | Klarna / Afterpay split issue | Closed | Normal |  Hugh Schroeder | — |  Chaz Renner | returnsshippingrefund | 5d 22h | ●Responded | 1/5 | — | — | Aug 24, 2025 | Sep 5, 2025 | |
| 31989967 | Birthday gift not received | Closed | High |  Mathew Green | — |  Kip Schroeder IV | returns | 4d 22h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 5, 2025 | |
| 17226418 | Return after 30-day window | Closed | Normal |  Sam Tillman | — | Faith Hilll | influencer | 1d 22h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 5, 2025 | |
| 78609690 | Store experience feedback | Closed | Urgent |  Devonte Nolan Sr. | — |  Dr. Mandy McLaughlin | fragrance | 20h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 5, 2025 | |
| 06819071 | Wholesale order question | Closed | Normal |  Elsa Boyle | — | Chaz Renner | Social | — | 19h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 5, 2025 |
| 06181683 | Cancel subscription / Auto-replenish | Closed | High |  Ben McDermott | — | Garth Dooley | Phone | — | 17h | ⊘Not fired | — | — | — | Sep 2, 2025 | Sep 5, 2025 |
| 07675963 | Cancel order request | Closed | High |  Santa Baumbach DVM | — |  Eula McKenzie | refund | 17h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 5, 2025 | |
| 50976684 | Address change after shipping | Closed | Normal |  Akeem Bernier | — | Yazmin Jast | Chat | samples | 1d 11h | ●Responded | 3/5 | — | — | Aug 31, 2025 | Sep 5, 2025 |
| 40646593 | Missing samples in order | Closed | Normal |  Henrietta Gleason | — | Garth Dooley | Chat | gift-cardrefund | 10h | ●Responded | 7/11 | — | — | Aug 29, 2025 | Sep 5, 2025 |
| 82331661 | BOPIS pickup not ready | Closed | Low |  Roberta Schmeler | — |  Mr. Skyla Trantow | — | 1d 9h | ●Responded | 3/5 | — | — | Aug 29, 2025 | Sep 4, 2025 | |
| 71797011 | BOPIS pickup not ready | Closed | Normal |  Nayeli Schowalter | — | Kip Schroeder IV | Social | — | 8h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 4, 2025 |
| 63915097 | Allergic reaction concern | Closed | Normal |  Anthony Streich | — |  Miss Amber Hintz Sr. | shippingshade-matchsamples | 2d 8h | ●Responded | 7/11 | — | — | Aug 31, 2025 | Sep 4, 2025 | |
| 80161273 | BOPIS order cancelled at store | Closed | Low |  Darrell Turner | — | Tommy Kuvalis | Chat | app | 2d 8h | ●Responded | 9/11 | — | — | Aug 29, 2025 | Sep 4, 2025 |
| 01834190 | Pro discount enrollment | Closed | Low |  Stacy McLaughlin | — | Mr. Cade Senger | — | 6h | ●Responded | 10/11 | — | — | Sep 2, 2025 | Sep 4, 2025 | |
| 04960153 | Discount code not working | Closed | Normal |  Dr. Timmy Ondricka | — | Mr. Eliza Gerhold IV | Phone | damaged | 6h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 4, 2025 |
| 46446864 | Refund not received | Closed | High |  Carol Baumbach | — | Tommy Kuvalis | Social | vip | 5h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 4, 2025 |
| 98987727 | BOPIS order cancelled at store | Closed | High |  Harry Grimes | — | Mr. Cade Senger | — | 5h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 4, 2025 | |
| 89948653 | Order arrived damaged | Closed | Normal |  Aubree Stroman PhD | — |  Julie Hodkiewicz | Chat | bopisreturnsapp | 8d 5h | ●Responded | 1/5 | — | — | Aug 22, 2025 | Sep 4, 2025 |
| 29970828 | Return after 30-day window | Closed | Low |  Kelly Reinger | — |  Kaela Friesen | bopisloyaltywholesale | 5h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 4, 2025 | |
| 91834224 | Question about product ingredients | Closed | High |  Ronald Connelly | — | Amely Pacocha | Chat | fragrancereturns | 4h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 4, 2025 |
| 56582125 | Store experience feedback | Closed | Normal |  Kristopher Rogahn | — | Yazmin Jast | samples | 4h | ●Responded | 4/5 | — | — | Aug 29, 2025 | Sep 4, 2025 | |
| 65749677 | Foundation match help | Closed | High |  Pasquale Hauck II | — |  Mr. Lonie Hudson | Chat | — | 3h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 4, 2025 |
| 18572818 | Insider tier issue | Closed | Normal |  Daniel Kerluke | — | Leonard Waters-Howell | Social | refundfragrance | 3h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 4, 2025 |
| 61377033 | Shipping cost question | Closed | Normal |  Daija Koss | — | Kaela Friesen | returnsshade-matchgift-card | 3h | ●Responded | 5/5 | — | — | Sep 3, 2025 | Sep 4, 2025 | |
| 75858562 | Loyalty points not posting | Closed | Normal |  Aurelie Wilderman III | — | Dr. Mandy McLaughlin | wholesalerefundshade-match | 3h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 4, 2025 | |
| 05975452 | Question about product ingredients | Closed | Normal |  Chelsie Reinger | — | Mr. Eliza Gerhold IV | Social | — | 1d 3h | ⊘Not fired | — | — | — | Sep 1, 2025 | Sep 4, 2025 |
| 66957577 | Address change after shipping | Closed | Normal |  Yolanda Klocko | — |  Vilma Gusikowski | fragrancegift-cardreturns | 3h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 4, 2025 | |
| 30945172 | BOPIS pickup not ready | Closed | Normal |  Ayana Hane | — | Tommy Kuvalis | Chat | appinfluencerbopis | 2h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 4, 2025 |
| 42979354 | Question about product ingredients | Closed | Normal |  Abraham Kulas | — |  Darryl Jacobi | Chat | refundshade-matchinfluencer | 2h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 4, 2025 |
| 64758018 | Foundation match help | Closed | High |  Sara Boehm | — | Ignatius Cummerata | — | 10d | ●Responded | 2/5 | — | — | Aug 22, 2025 | Sep 4, 2025 | |
| 81640190 | Missing samples in order | Closed | Normal |  Darrick Haley | — | Julie Hodkiewicz | vipreturns | 1d | ⊘Not fired | — | — | — | Sep 2, 2025 | Sep 4, 2025 | |
| 62268556 | Pro discount enrollment | Closed | Normal |  Lauriane Labadie | — | Vilma Gusikowski | vip | 23h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 4, 2025 | |
| 48818097 | App crashes at checkout | Closed | Normal |  Electa Nader | — | Vilma Gusikowski | damagedvip | 2d 21h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Sep 4, 2025 | |
| 33625101 | Price match request | Closed | Normal |  Dr. Parker Rodriguez V | — | Chaz Renner | Social | vipshippingbopis | 4d 21h | ⊘Not fired | — | — | — | Aug 29, 2025 | Sep 4, 2025 |