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Showing 9,351 - 9,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43659996 | Pro discount enrollment | Closed | Normal |  Blaise Schultz | — |  Faith Hilll | fragrancedamagedapp | 4d 6h | ●Responded | 3/5 | — | — | Aug 21, 2025 | Aug 28, 2025 | |
| 17062543 | Price match request | Closed | Normal |  Mrs. Sylvia Kshlerin Sr. | — |  Garth Dooley | shade-matchreturns | 6h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 28, 2025 | |
| 75256617 | Restock alert for backorder | Closed | Normal |  Ms. Ida Kuhn | — |  Kip Schroeder IV | Chat | shippingreturns | 5h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 28, 2025 |
| 08815577 | Allergic reaction concern | Closed | Low |  Jeannie Ledner | — |  Mr. Eliza Gerhold IV | Social | bopissamplesapp | 5h | ⊘Not fired | — | — | — | Aug 21, 2025 | Aug 28, 2025 |
| 50681665 | Klarna / Afterpay split issue | Closed | Normal |  Glen Flatley | — |  Mr. Cade Senger | Phone | refund | 4h | ●Responded | 7/11 | — | — | Aug 27, 2025 | Aug 28, 2025 |
| 04195110 | Foundation match help | Closed | Normal |  Clint Greenfelder | — |  Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Aug 28, 2025 | |
| 32486109 | Klarna / Afterpay split issue | Closed | Normal |  Leann Mante II | — | Garth Dooley | — | 4h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 28, 2025 | |
| 12003874 | Store experience feedback | Closed | Low |  Norberto Bosco | — | Kip Schroeder IV | Chat | bopis | 4h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 28, 2025 |
| 03239270 | Restock alert for backorder | Closed | Normal |  Eliane Witting IV | — |  Jacklyn Dare | Chat | bopis | 4h | ⊘Not fired | — | — | — | Aug 27, 2025 | Aug 28, 2025 |
| 82085984 | Order arrived damaged | Closed | Normal |  Tasha Yundt | — | Kip Schroeder IV | fragrancesamplesdamaged | 3h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 28, 2025 | |
| 00348685 | Loyalty points not posting | Closed | High |  Hipolito Schroeder | — |  Oscar O'Hara | returns | 1d 3h | ●Responded | 1/5 | — | — | Aug 25, 2025 | Aug 28, 2025 | |
| 90381288 | Item authenticity concern | Closed | Normal |  Josue Huel | — |  Amely Pacocha | Chat | app | 3h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 28, 2025 |
| 18628353 | Insider tier issue | Closed | Urgent |  Haleigh D'Amore | — |  Mr. Lonie Hudson | bopisreturns | 2h | ●Responded | 10/11 | — | — | Aug 25, 2025 | Aug 28, 2025 | |
| 90049611 | Foundation match help | Closed | Urgent |  Cecilia Hilll | Quartz Gifting |  Kaela Friesen | fragrancegift-card | 1h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Aug 28, 2025 | |
| 86606386 | Address change after shipping | Closed | High |  Gene Jones | — | Kaela Friesen | Chat | gift-card | 1h | ●Responded | 5/5 | — | — | Aug 22, 2025 | Aug 28, 2025 |
| 60946561 | Question about product ingredients | Closed | Low |  Vickie Bruen | — | Mr. Eliza Gerhold IV | wholesalevip | 1d 1h | ●Responded | 4/5 | — | — | Aug 23, 2025 | Aug 28, 2025 | |
| 26719573 | Foundation match help | Closed | Normal |  Shelia Franecki | — | Garth Dooley | — | 1h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 28, 2025 | |
| 76593084 | Allergic reaction concern | Closed | Low |  D'angelo Rohan | — |  Lily Raynor | Chat | — | 1h | ●Responded | 2/5 | — | — | Aug 21, 2025 | Aug 28, 2025 |
| 01902671 | Store experience feedback | Closed | Low |  Herman Walsh | — |  Leonard Waters-Howell | Chat | returns | 1h | ○Sent, no reply | — | — | — | Aug 24, 2025 | Aug 28, 2025 |
| 61403616 | Lost package follow-up | Closed | Normal |  Max Halvorson | — | Faith Hilll | Chat | returns | 1d | ●Responded | 5/5 | — | — | Aug 21, 2025 | Aug 28, 2025 |
| 63204134 | BOPIS order cancelled at store | Closed | Normal |  Lesly Watsica | — | Oscar O'Hara | Chat | refundvipshade-match | 1d | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 28, 2025 |
| 79353512 | Lost package follow-up | Closed | Normal |  Jeannie Heathcote | — | Jacklyn Dare | Chat | appwholesaleshade-match | 1d 23h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 28, 2025 |
| 80066544 | BOPIS order cancelled at store | Closed | Normal |  Alvena Hartmann | — |  Ignatius Cummerata | damaged | 23h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 28, 2025 | |
| 36535430 | Gift card balance question | Closed | Normal |  Dr. Travis Koepp | — |  Steve O'Conner | Social | vip | 3d 21h | ⊘Not fired | — | — | — | Aug 17, 2025 | Aug 28, 2025 |
| 68831762 | Wrong shade sent | Closed | Low |  Darrel Bayer | — | Jacklyn Dare | gift-cardreturns | 19h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 28, 2025 | |
| 45590312 | Loyalty points not posting | Closed | High |  Ova Ratke | — |  Miss Amber Hintz Sr. | appfragrancebopis | 18h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 28, 2025 | |
| 82929623 | Allergic reaction concern | Closed | Normal |  Lorena Cremin Jr. | — | Steve O'Conner | — | 17h | ●Responded | 5/5 | — | — | Aug 20, 2025 | Aug 28, 2025 | |
| 48188527 | BOPIS order cancelled at store | Closed | Normal |  Pete Rowe | — |  Eula McKenzie | Phone | refund | 1d 16h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 28, 2025 |
| 63848443 | Insider tier issue | Closed | Normal |  Diane Corkery | — | Amely Pacocha | — | 16h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 28, 2025 | |
| 89911686 | Loyalty points not posting | Closed | Low |  Florida Hammes | — |  Katrina Johns | damagedfragrance | 15h | ●Responded | 5/5 | — | — | Aug 25, 2025 | Aug 28, 2025 | |
| 87986859 | Influencer code not working | Closed | Normal |  Theodore Jones | Aurora Hotels Group | Miss Amber Hintz Sr. | — | 15h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 28, 2025 | |
| 69602449 | BOPIS pickup not ready | Closed | Normal |  Jake Connelly | — | Miss Amber Hintz Sr. | returnssamplesfragrance | 14h | ●Responded | 3/5 | — | — | Aug 26, 2025 | Aug 28, 2025 | |
| 84954770 | Missing samples in order | Closed | High |  Misty Douglas | — | Garth Dooley | Chat | — | 14h | ⊘Not fired | — | — | — | Aug 20, 2025 | Aug 28, 2025 |
| 75108620 | App crashes at checkout | Closed | High |  Orie Tillman | — | Amely Pacocha | Phone | influencershade-match | 12h | ●Responded | 5/5 | — | — | Aug 21, 2025 | Aug 28, 2025 |
| 12667320 | App crashes at checkout | Closed | Normal |  Ed Treutel-Boyer | — | Mr. Eliza Gerhold IV | — | 8h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Aug 27, 2025 | |
| 12459967 | BOPIS pickup not ready | Closed | Normal |  Dr. Violet Gibson | — |  Dr. Mandy McLaughlin | Chat | influencerwholesalesamples | 6h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 27, 2025 |
| 75138091 | Klarna / Afterpay split issue | Closed | Normal |  Georgianna Leannon | — | Miss Amber Hintz Sr. | samplesshippingvip | 6h | ●Responded | 4/5 | — | — | Aug 20, 2025 | Aug 27, 2025 | |
| 46867034 | Discount code not working | Closed | High |  Gabriel Crona | — | Leonard Waters-Howell | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 27, 2025 |
| 27087808 | Pro discount enrollment | Closed | High |  Zackary Cruickshank | — | Lily Raynor | returnssamples | 6h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 27, 2025 | |
| 21022278 | Missing samples in order | Closed | Normal |  Mr. Don Baumbach | Crown Department Stores |  Chaz Renner | — | 5h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 27, 2025 | |
| 55677355 | Discount code not working | Closed | Low |  Ayana Hane | — |  Vilma Gusikowski | bopis | 4h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Aug 27, 2025 | |
| 47913160 | Item authenticity concern | Closed | Low |  Julian Koss | — | Kip Schroeder IV | Chat | loyalty | 4h | ⊘Not fired | — | — | — | Aug 26, 2025 | Aug 27, 2025 |
| 71160284 | BOPIS pickup not ready | Closed | Normal |  Joan Nolan | — |  Mr. Skyla Trantow | Social | damagedreturns | 4h | ⊘Not fired | — | — | — | Aug 22, 2025 | Aug 27, 2025 |
| 42631823 | Foundation match help | Closed | Low |  Marvin Collier | — | Kaela Friesen | — | 4h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Aug 27, 2025 | |
| 95752434 | Cancel subscription / Auto-replenish | Closed | Normal |  Daniel Kovacek | — |  Tommy Kuvalis | Phone | refund | 3h | ⊘Not fired | — | — | — | Aug 21, 2025 | Aug 27, 2025 |
| 83926243 | App crashes at checkout | Closed | Normal |  Carl Murphy | — | Kaela Friesen | damagedbopisgift-card | 3h | ⊘Not fired | — | — | — | Aug 22, 2025 | Aug 27, 2025 | |
| 57125356 | Restock alert for backorder | Closed | Normal | Shelia Franecki | — | Steve O'Conner | bopisreturns | 3h | ●Responded | 5/5 | — | — | Aug 26, 2025 | Aug 27, 2025 | |
| 86916157 | Pro discount enrollment | Closed | Low |  Myra Hilll | — | Oscar O'Hara | shippingfragrancerefund | 2h | ●Responded | 4/5 | — | — | Aug 22, 2025 | Aug 27, 2025 | |
| 34419450 | Cancel subscription / Auto-replenish | Closed | Normal |  Payton Padberg | — | Miss Amber Hintz Sr. | bopis | 2h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 27, 2025 | |
| 59347809 | Loyalty points not posting | Closed | Low |  Santos Douglas | — |  Darryl Jacobi | gift-cardapp | 2h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 27, 2025 |