TicketsAll tickets
Showing 901 - 950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 32309848 | App login problem | Closed | Normal |  Ettie Littel | — |  Vilma Gusikowski | Chat | returnsfragranceshipping | 3h | ⊘Not fired | — | — | — | May 1, 2026 | May 2, 2026 |
| 26556054 | Pro discount enrollment | Closed | Normal |  Salvador Simonis | — | Vilma Gusikowski | Chat | shade-matchbopis | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | May 2, 2026 |
| 29029155 | BOPIS pickup not ready | Closed | Normal |  Kelly Reinger | — |  Faith Hilll | Chat | samples | 2h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 2, 2026 |
| 62904518 | Lost package follow-up | Closed | Normal |  Evangeline Heidenreich | — |  Amely Pacocha | Chat | wholesalebopisloyalty | 1h | ○Sent, no reply | — | — | — | Apr 25, 2026 | May 2, 2026 |
| 29634258 | App login problem | Closed | Normal |  Sonya Deckow | — |  Leonard Waters-Howell | Phone | — | 1h | ●Responded | 2/5 | — | — | Apr 29, 2026 | May 2, 2026 |
| 39957316 | Discount code not working | Closed | High |  Emilia Luettgen | — |  Ignatius Cummerata | wholesaleloyalty | 1h | ●Responded | 5/5 | — | — | Apr 27, 2026 | May 2, 2026 | |
| 89692003 | Return after 30-day window | Closed | Normal |  Brent Von I | — |  Jacklyn Dare | Chat | fragrance | 1h | ●Responded | 3/5 | — | — | Apr 30, 2026 | May 2, 2026 |
| 36003212 | Pro discount enrollment | Closed | Normal |  Calista Franecki PhD | — |  Kip Schroeder IV | — | 1h | ●Responded | 5/5 | — | — | Apr 28, 2026 | May 2, 2026 | |
| 66903972 | Influencer code not working | Closed | High |  Shaun Corkery-Rau | — |  Yazmin Jast | Phone | appbopisloyalty | 23h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 2, 2026 |
| 68862204 | BOPIS pickup not ready | Closed | Normal |  Harmony Walter V | — | Vilma Gusikowski | refund | 1d 22h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 2, 2026 | |
| 12802627 | Lost package follow-up | Closed | Normal | Salvador Simonis | — |  Tommy Kuvalis | returns | 22h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 2, 2026 | |
| 91785915 | App crashes at checkout | Closed | Normal |  Ben Heidenreich | — |  Miss Amber Hintz Sr. | Phone | refundloyaltyfragrance | 22h | ●Responded | 9/11 | — | — | Apr 29, 2026 | May 2, 2026 |
| 35780183 | Store experience feedback | Closed | Low |  Gertrude Larson | — |  Mr. Skyla Trantow | — | 21h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 2, 2026 | |
| 41076388 | Price match request | Closed | Normal |  Forrest Mraz | — |  Dr. Mandy McLaughlin | appwholesale | 1d 18h | ●Responded | 4/5 | — | — | Apr 23, 2026 | May 2, 2026 | |
| 92910788 | Missing samples in order | Closed | Normal |  Milo Koepp | — |  Steve O'Conner | samplesfragrance | 17h | ●Responded | 4/5 | — | — | Apr 30, 2026 | May 2, 2026 | |
| 94691290 | Birthday gift not received | Closed | High |  Todd Gorczany | — |  Oscar O'Hara | Social | shade-matchinfluencer | 17h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 2, 2026 |
| 25728913 | BOPIS pickup not ready | Closed | Normal |  Alessia Fahey | — | Jacklyn Dare | Chat | bopisshade-matchshipping | 3d 16h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 2, 2026 |
| 08929534 | Lost package follow-up | Closed | Normal |  Mrs. Rachael Weissnat | — |  Julie Hodkiewicz | Chat | bopiswholesale | 16h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 2, 2026 |
| 01796880 | Order arrived damaged | Closed | Normal |  Malvina Hoeger | — | Oscar O'Hara | samplesreturns | 2d 14h | ●Responded | 4/5 | — | — | Apr 26, 2026 | May 2, 2026 | |
| 77712335 | Birthday gift not received | Closed | Low |  Jeanne Gleason | — |  Garth Dooley | — | 9h | ○Sent, no reply | — | — | — | Apr 24, 2026 | May 1, 2026 | |
| 90842630 | Shipping cost question | Closed | Normal |  Clint Konopelski | — | Amely Pacocha | Chat | refundsamplesloyalty | 1d 6h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 1, 2026 |
| 64673756 | Where is my order? | Closed | Normal |  Terrance Gottlieb | — | Yazmin Jast | Chat | viployalty | 6h | ⊘Not fired | — | — | — | Apr 30, 2026 | May 1, 2026 |
| 98573170 | Price match request | Closed | Low |  Alex O'Conner-Konopelski | — | Mr. Skyla Trantow | loyaltyappvip | 6h | ●Responded | 4/5 | — | — | Apr 30, 2026 | May 1, 2026 | |
| 14235824 | Restock alert for backorder | Closed | Normal |  Mavis Torphy | — |  Mr. Cade Senger | damaged | 5h | ○Sent, no reply | — | — | — | Apr 24, 2026 | May 1, 2026 | |
| 06529657 | Restock alert for backorder | Closed | Normal |  Lavern Abshire | — | Leonard Waters-Howell | influencerreturnssamples | 4h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 1, 2026 | |
| 15350406 | Address change after shipping | Closed | Normal |  Dr. Jazmyn Wiegand-Wyman | — |  Mr. Eliza Gerhold IV | Chat | vipappshipping | 4h | ●Responded | 10/11 | — | — | Apr 30, 2026 | May 1, 2026 |
| 20941099 | BOPIS pickup not ready | Closed | Normal |  Nick Murray | — | Julie Hodkiewicz | shade-matchsamplesapp | 3h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 1, 2026 | |
| 39561498 | Lost package follow-up | Closed | Normal |  Mr. Dexter Walker-Koch | — | Leonard Waters-Howell | Chat | vipshipping | 3h | ⊘Not fired | — | — | — | Apr 27, 2026 | May 1, 2026 |
| 84748413 | Wholesale order question | Closed | Low |  Constance Jakubowski | — | Mr. Eliza Gerhold IV | Chat | samplesloyaltybopis | 3h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 1, 2026 |
| 18972437 | Insider tier issue | Closed | Normal |  Diane Corkery | — | Jacklyn Dare | Social | bopis | 3h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 1, 2026 |
| 88941564 | Klarna / Afterpay split issue | Closed | Normal |  Kraig Barrows DDS | — |  Eula McKenzie | Chat | shipping | 3h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 1, 2026 |
| 08911097 | Allergic reaction concern | Closed | Normal |  Jordan Harber-Padberg | — |  Mr. Lonie Hudson | — | 3h | ○Sent, no reply | — | — | — | Apr 25, 2026 | May 1, 2026 | |
| 74509470 | Birthday gift not received | Closed | Normal |  Erika Yundt PhD | — |  Lily Raynor | vipreturnsshipping | 3h | ○Sent, no reply | — | — | — | Apr 24, 2026 | May 1, 2026 | |
| 78707076 | App login problem | Closed | Normal |  Hailie Dooley | — | Kip Schroeder IV | Phone | samplesloyaltyreturns | 3h | ●Responded | 1/5 | — | — | Apr 24, 2026 | May 1, 2026 |
| 58032786 | Pro discount enrollment | Closed | Low |  Isadore Stoltenberg | — | Eula McKenzie | — | 2h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 1, 2026 | |
| 00661720 | Loyalty points not posting | Closed | Normal |  Nayeli Schowalter | — |  Chaz Renner | influencershade-matchdamaged | 2h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 1, 2026 | |
| 74505782 | Store experience feedback | Closed | Normal |  Hugh Schroeder | — | Ignatius Cummerata | loyaltyshade-match | 2h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 1, 2026 | |
| 30530036 | Missing samples in order | Closed | Normal |  Myra Feeney | — | Ignatius Cummerata | gift-cardreturnsdamaged | 2h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 1, 2026 | |
| 42278308 | Allergic reaction concern | Closed | Normal |  Adaline Mohr | — | Eula McKenzie | Chat | — | 1d 20h | ●Responded | 1/5 | — | — | Apr 25, 2026 | May 1, 2026 |
| 79478588 | Influencer code not working | Closed | Low |  Reina Runte | — |  Darryl Jacobi | refundsamplesgift-card | 2d 20h | ⊘Not fired | — | — | — | Apr 22, 2026 | May 1, 2026 | |
| 33832260 | App login problem | Closed | Normal |  Verona O'Connell | — | Chaz Renner | returnsappinfluencer | 16h | ⊘Not fired | — | — | — | Apr 24, 2026 | May 1, 2026 | |
| 62370514 | Item authenticity concern | Closed | Normal |  Mr. Taylor Rogahn | — | Leonard Waters-Howell | Chat | wholesaleloyalty | 15h | ○Sent, no reply | — | — | — | Apr 25, 2026 | May 1, 2026 |
| 77408628 | App login problem | Closed | Low |  Ms. Ramona Treutel | — | Vilma Gusikowski | returns | 14h | ●Responded | 5/5 | — | — | Apr 27, 2026 | May 1, 2026 | |
| 20179363 | Birthday gift not received | Closed | Low |  Arnaldo Beatty | — | Eula McKenzie | Chat | — | 8d 13h | ○Sent, no reply | — | — | — | Apr 16, 2026 | May 1, 2026 |
| 10433321 | Foundation match help | Closed | Normal |  Jany Tromp-Monahan | — | Vilma Gusikowski | refundinfluencershade-match | 12h | ●Responded | 4/5 | — | — | Apr 27, 2026 | May 1, 2026 | |
| 87281058 | Return after 30-day window | Closed | Urgent |  Marion Hermiston | — | Faith Hilll | — | 12h | ●Responded | 5/5 | — | — | Apr 26, 2026 | May 1, 2026 | |
| 14191448 | Foundation match help | Closed | High |  Damien Stehr | — | Oscar O'Hara | gift-card | 11h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 1, 2026 | |
| 67316140 | Birthday gift not received | Closed | Low |  Clair Buckridge | — |  Katrina Johns | Chat | app | 2d 11h | ⊘Not fired | — | — | — | Apr 27, 2026 | May 1, 2026 |
| 36050761 | Pro discount enrollment | Closed | Normal |  Tavares Senger | — | Yazmin Jast | — | 8h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 30, 2026 | |
| 86346796 | Lost package follow-up | Closed | Normal |  Myah Barrows | — | Lily Raynor | wholesale | 2d 7h | ●Responded | 2/5 | — | — | Apr 22, 2026 | Apr 30, 2026 |