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Showing 9,551 - 9,600 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 77465412 | App crashes at checkout | Closed | Normal |  Merle Hermiston | — |  Jacklyn Dare | Chat | gift-cardshippingdamaged | 6d 3h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 22, 2025 |
| 91339688 | Question about product ingredients | Closed | Normal |  Isom Kshlerin | — |  Yazmin Jast | app | 3h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 22, 2025 | |
| 22200278 | Pro discount enrollment | Closed | Normal |  Mr. Lucious Heidenreich | — |  Mr. Eliza Gerhold IV | Chat | bopis | 2h | ●Responded | 5/5 | — | — | Aug 15, 2025 | Aug 22, 2025 |
| 40734725 | Influencer code not working | Closed | Low |  Ginger Schneider | — |  Ignatius Cummerata | gift-card | 2h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 22, 2025 | |
| 00133321 | Allergic reaction concern | Closed | Normal |  Dominick Schuster | — |  Kaela Friesen | bopisgift-card | 1h | ●Responded | 4/5 | — | — | Aug 18, 2025 | Aug 22, 2025 | |
| 08165632 | Loyalty points not posting | Closed | Normal |  Miss Angelica Jacobson | — |  Eula McKenzie | Chat | gift-card | 9d 1h | ●Responded | 1/5 | — | — | Aug 6, 2025 | Aug 22, 2025 |
| 56637094 | App login problem | Closed | Normal |  Scottie Schaefer DDS | — | Ignatius Cummerata | shipping | 1h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 22, 2025 | |
| 44425977 | App login problem | Closed | High |  Jay Langosh | — | Eula McKenzie | Chat | returnsgift-card | 1d | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 22, 2025 |
| 05171977 | Refund not received | Closed | Low |  Shaylee Frami | — |  Mr. Skyla Trantow | Chat | gift-cardshade-matchfragrance | 23h | ●Responded | 5/5 | — | — | Aug 20, 2025 | Aug 22, 2025 |
| 27816414 | Price match request | Closed | Normal |  Shaun Braun Sr. | — |  Tommy Kuvalis | fragrance | 22h | ●Responded | 5/5 | — | — | Aug 19, 2025 | Aug 22, 2025 | |
| 89134920 | Shipping cost question | Closed | Normal |  Helga Kunde | — |  Steve O'Conner | Chat | shippingreturns | 19h | ●Responded | 5/5 | — | — | Aug 19, 2025 | Aug 22, 2025 |
| 13040004 | Influencer code not working | Closed | Normal |  Mr. Stephan Lind IV | — | Ignatius Cummerata | shade-matchvipinfluencer | 18h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 22, 2025 | |
| 57104593 | Birthday gift not received | Closed | Low |  Yvonne Larkin | — | Ignatius Cummerata | Chat | shippinggift-cardshade-match | 17h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 22, 2025 |
| 14071031 | Wholesale order question | Closed | Low |  Miss Jayden Ferry II | — |  Darryl Jacobi | Chat | influencer | 17h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 22, 2025 |
| 02205668 | Shipping cost question | Closed | Normal |  Arthur Gutmann | — |  Amely Pacocha | Phone | — | 16h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 22, 2025 |
| 50326921 | Return after 30-day window | Closed | High |  Tessie Pouros | — | Mr. Eliza Gerhold IV | Chat | wholesaleshade-matchbopis | 15h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 22, 2025 |
| 28644539 | Address change after shipping | Closed | Normal |  Erik Gibson | — |  Chaz Renner | bopisappgift-card | 1d 14h | ●Responded | 4/11 | — | — | Aug 16, 2025 | Aug 22, 2025 | |
| 77318747 | Birthday gift not received | Closed | Normal |  Arnaldo Beatty | — | Kaela Friesen | Chat | — | 8d 13h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 22, 2025 |
| 63290004 | Insider tier issue | Closed | Normal |  Jeannette Bosco-Grimes | — | Yazmin Jast | Chat | influencer | 8d 13h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 22, 2025 |
| 55445889 | App crashes at checkout | Closed | High |  Dr. Adan Bartell | — |  Mr. Cade Senger | Social | refund | 13h | ⊘Not fired | — | — | — | Aug 14, 2025 | Aug 22, 2025 |
| 24160557 | Birthday gift not received | Closed | Normal |  Brittany Tromp | — | Mr. Eliza Gerhold IV | Chat | gift-cardsamples | 12h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 22, 2025 |
| 34383119 | Price match request | Closed | Normal |  Annabel Nicolas DDS | — |  Miss Amber Hintz Sr. | refundshipping | 5d 12h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 22, 2025 | |
| 80928446 | BOPIS pickup not ready | Closed | Normal |  Sienna Morar | — | Mr. Skyla Trantow | — | 10h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 22, 2025 | |
| 67651831 | Wholesale order question | Closed | Normal |  Dr. Janelle Mills | — | Darryl Jacobi | bopisshade-match | 9h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 21, 2025 | |
| 81183592 | Cancel order request | Closed | Normal |  Calista Franecki PhD | — | Eula McKenzie | — | 9h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 21, 2025 | |
| 76856732 | Discount code not working | Closed | High |  Tracy Fadel | — | Chaz Renner | Chat | wholesalegift-card | 2d 8h | ●Responded | 4/5 | — | — | Aug 16, 2025 | Aug 21, 2025 |
| 64663256 | Price match request | Closed | Low |  Mildred Gutkowski | — |  Garth Dooley | — | 6h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 21, 2025 | |
| 61269710 | Pro discount enrollment | Closed | Low |  Jill Ruecker Sr. | — |  Julie Hodkiewicz | Chat | gift-card | 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 21, 2025 |
| 64296152 | Price match request | Closed | Low |  Dr. Violet Gibson | — | Jacklyn Dare | loyalty | 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 21, 2025 | |
| 02116375 | Missing items in shipment | Closed | Low |  Phyllis Bartell | — |  Mr. Lonie Hudson | Chat | — | 6h | ●Responded | 5/5 | — | — | Aug 15, 2025 | Aug 21, 2025 |
| 09173949 | Wrong shade sent | Closed | Low |  Devonte Tromp | — | Ignatius Cummerata | Phone | wholesale | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 21, 2025 |
| 96654750 | App crashes at checkout | Closed | Normal |  Ms. August Greenfelder | — |  Dr. Mandy McLaughlin | Chat | samples | 4d 5h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 21, 2025 |
| 99453875 | Order arrived damaged | Closed | Normal |  Toby Mosciski | — | Mr. Eliza Gerhold IV | Chat | — | 1d 4h | ●Responded | 4/5 | — | — | Aug 13, 2025 | Aug 21, 2025 |
| 82243655 | Where is my order? | Closed | Normal |  Billie Okuneva | — | Tommy Kuvalis | Phone | vipreturnsdamaged | 4h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 21, 2025 |
| 44788449 | Wholesale order question | Closed | Low |  Anita Littel | — |  Kip Schroeder IV | shade-matchloyaltyshipping | 4h | ●Responded | 9/11 | — | — | Aug 17, 2025 | Aug 21, 2025 | |
| 48183787 | Price match request | Closed | Normal |  Byron O'Keefe | — | Mr. Lonie Hudson | Chat | — | 6d 3h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 21, 2025 |
| 40758741 | Item authenticity concern | Closed | Low | Erik Gibson | — | Darryl Jacobi | Chat | — | 6d 3h | ●Responded | 7/11 | — | — | Aug 11, 2025 | Aug 21, 2025 |
| 46115956 | Restock alert for backorder | Closed | Normal |  Renee Balistreri | — | Chaz Renner | — | 3h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 21, 2025 | |
| 85935223 | Address change after shipping | Closed | Normal |  Aliyah Lehner | — | Kip Schroeder IV | Chat | app | 3h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 21, 2025 |
| 56412574 | App crashes at checkout | Closed | Low |  Mr. Damon Friesen | — | Chaz Renner | Chat | damaged | 3h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 21, 2025 |
| 82180181 | Pro discount enrollment | Closed | Normal |  Leona Kassulke | — | Kaela Friesen | Chat | appshipping | 3h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 21, 2025 |
| 50377247 | App login problem | Closed | High |  Kerry Beier | — | Eula McKenzie | samples | 2h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 21, 2025 | |
| 30788059 | BOPIS pickup not ready | Closed | High |  Mallory Little | — | Garth Dooley | fragrance | 2h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 21, 2025 | |
| 97742091 | Foundation match help | Closed | Low |  Jefferey Casper | — | Dr. Mandy McLaughlin | bopisreturnsapp | 2h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 21, 2025 | |
| 97834981 | App login problem | Closed | High |  Lennie Johns | — | Mr. Skyla Trantow | app | 1h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 21, 2025 | |
| 14681223 | Price match request | Closed | High |  Frederick Kling | — | Tommy Kuvalis | Phone | refund | 1h | ●Responded | 5/5 | — | — | Aug 15, 2025 | Aug 21, 2025 |
| 51515616 | Cancel order request | Closed | Normal |  Glenn Little DVM | — | Mr. Lonie Hudson | Chat | apployalty | 2d 20h | ●Responded | 4/5 | — | — | Aug 15, 2025 | Aug 21, 2025 |
| 46165886 | Influencer code not working | Closed | High |  Tanner Kautzer | — |  Vilma Gusikowski | Social | — | 2d 20h | ⊘Not fired | — | — | — | Aug 12, 2025 | Aug 21, 2025 |
| 21099457 | Cancel subscription / Auto-replenish | Closed | Normal |  Travon Kuhic V | — | Yazmin Jast | shippingloyaltyrefund | 2d 20h | ●Responded | 4/5 | — | — | Aug 13, 2025 | Aug 21, 2025 | |
| 95762555 | Return after 30-day window | Closed | High |  Julio Denesik MD | — | Ignatius Cummerata | — | 5d 19h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 21, 2025 |