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Showing 10,751 - 10,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 47242238 | Gift card balance question | Closed | High |  Wilson Osinski | — |  Faith Hilll | damagedsamplesapp | 1d 22h | ●Responded | 4/5 | — | — | Jul 11, 2025 | Jul 18, 2025 | |
| 79172618 | Restock alert for backorder | Closed | Normal |  Natalie Stehr | — |  Julie Hodkiewicz | loyaltybopisrefund | 22h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 | |
| 45216602 | Missing items in shipment | Closed | Low |  Randal Dickens Jr. | — |  Miss Amber Hintz Sr. | refund | 2d 22h | ●Responded | 3/5 | — | — | Jul 9, 2025 | Jul 18, 2025 | |
| 89550808 | Discount code not working | Closed | High |  Charlene Towne | — |  Yazmin Jast | influencerappshipping | 22h | ●Responded | 5/5 | — | — | Jul 13, 2025 | Jul 18, 2025 | |
| 74597056 | Restock alert for backorder | Closed | Normal |  Jessy Reichel | — |  Eula McKenzie | shade-matchrefunddamaged | 4d 21h | ●Responded | 2/5 | — | — | Jul 7, 2025 | Jul 18, 2025 | |
| 00240486 | Insider tier issue | Closed | Normal |  Danielle Kshlerin | — |  Vilma Gusikowski | Phone | bopisvipreturns | 17h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 17977491 | Question about product ingredients | Closed | Low |  Max Block | — |  Chaz Renner | Chat | appgift-cardinfluencer | 15h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 15330073 | Gift card balance question | Closed | Normal |  Ms. Deshaun McCullough MD | — |  Ignatius Cummerata | Chat | — | 14h | ●Responded | 5/5 | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 68147160 | Item authenticity concern | Closed | Low |  Ms. Priscilla Ebert | — | Vilma Gusikowski | — | 13h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 18, 2025 | |
| 14746874 | Allergic reaction concern | Closed | Normal |  Delores Blick-Rohan | — | Miss Amber Hintz Sr. | Chat | wholesaleshade-matchfragrance | 2d 11h | ●Responded | 7/11 | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 29129331 | Wholesale order question | Closed | Normal |  Betsy Kreiger | — |  Steve O'Conner | Chat | influencerloyaltyreturns | 11h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 20659573 | Insider tier issue | Closed | Normal |  Arnulfo Medhurst | — |  Mr. Cade Senger | — | 1d 11h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 | |
| 63131575 | BOPIS pickup not ready | Closed | Normal |  Shakira Kiehn | — |  Mr. Eliza Gerhold IV | fragrance | 1d 9h | ⊘Not fired | — | — | — | Jul 15, 2025 | Jul 17, 2025 | |
| 77267868 | Restock alert for backorder | Closed | Low |  Dexter Heidenreich | — | Ignatius Cummerata | Chat | vip | 7h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 17, 2025 |
| 46294959 | Cancel subscription / Auto-replenish | Closed | High |  Jerald Schulist | — |  Lily Raynor | appgift-card | 8d 6h | ●Responded | 2/5 | — | — | Jul 2, 2025 | Jul 17, 2025 | |
| 62417265 | App crashes at checkout | Closed | Normal |  Alex O'Conner-Konopelski | — |  Mr. Lonie Hudson | Chat | shippingfragrance | 6h | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 17, 2025 |
| 66473504 | Missing samples in order | Closed | Normal |  Edwin Hammes | — |  Darryl Jacobi | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 17, 2025 |
| 01401157 | Insider tier issue | Closed | Normal |  Travon Kuhic V | — | Mr. Lonie Hudson | samples | 5h | ●Responded | 2/5 | — | — | Jul 11, 2025 | Jul 17, 2025 | |
| 01766179 | Birthday gift not received | Closed | Normal |  Irma Fahey | — | Eula McKenzie | Chat | refundapp | 5h | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 17, 2025 |
| 17309972 | Where is my order? | Closed | Normal |  Rose Ruecker | — | Steve O'Conner | Phone | wholesalerefund | 5h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 17, 2025 |
| 98252234 | Wrong shade sent | Closed | Normal |  Clara Brekke | — |  Kaela Friesen | loyaltyapp | 4h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 17, 2025 | |
| 73758456 | Gift card balance question | Closed | Normal |  Mr. Sydnie Christiansen | — |  Leonard Waters-Howell | damagedrefundshipping | 4h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 17, 2025 | |
| 09837940 | BOPIS pickup not ready | Closed | Normal |  Rachel Reinger | — | Eula McKenzie | Chat | samplesshade-match | 4h | ●Responded | 9/11 | — | — | Jul 10, 2025 | Jul 17, 2025 |
| 04423064 | Allergic reaction concern | Closed | High |  Daniel Kovacek | — | Mr. Lonie Hudson | returnsappshade-match | 2d 3h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 17, 2025 | |
| 51628359 | Birthday gift not received | Closed | Normal |  Ms. Sally Pfeffer | — | Mr. Cade Senger | shade-matchreturns | 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 17, 2025 | |
| 67644515 | Refund not received | Closed | High |  Audie Windler | — | Leonard Waters-Howell | — | 3d 2h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 17, 2025 | |
| 48834287 | Pro discount enrollment | Closed | Normal |  Bette Schaden | — |  Dr. Mandy McLaughlin | refund | 1d 2h | ●Responded | 4/5 | — | — | Jul 14, 2025 | Jul 17, 2025 | |
| 72377592 | Wholesale order question | Closed | Normal |  Veronica Russel | — | Dr. Mandy McLaughlin | Chat | returnsgift-card | 2h | ●Responded | 3/5 | — | — | Jul 15, 2025 | Jul 17, 2025 |
| 08857116 | Loyalty points not posting | Closed | Normal |  Bettye Gislason | — | Mr. Eliza Gerhold IV | returns | 2h | ●Responded | 5/5 | — | — | Jul 10, 2025 | Jul 17, 2025 | |
| 71947676 | Store experience feedback | Closed | Normal |  Ezequiel Brekke | — |  Oscar O'Hara | — | 2h | ○Sent, no reply | — | — | — | Jul 13, 2025 | Jul 17, 2025 | |
| 52458156 | Allergic reaction concern | Closed | Normal |  Akeem Bernier | — | Vilma Gusikowski | Social | shipping | 2h | ⊘Not fired | — | — | — | Jul 14, 2025 | Jul 17, 2025 |
| 43298489 | Loyalty points not posting | Closed | Normal | Edwin Hammes | — | Lily Raynor | Chat | samplesloyalty | 1h | ●Responded | 4/5 | — | — | Jul 15, 2025 | Jul 17, 2025 |
| 62671623 | Refund not received | Closed | Normal |  Ana Senger | — | Oscar O'Hara | apprefund | 1h | ⊘Not fired | — | — | — | Jul 10, 2025 | Jul 17, 2025 | |
| 79754825 | BOPIS pickup not ready | Closed | Normal |  Kristian Bayer | — | Dr. Mandy McLaughlin | damagedvip | 1h | ●Responded | 3/5 | — | — | Jul 12, 2025 | Jul 17, 2025 | |
| 52448864 | Gift card balance question | Closed | High |  Francesca Deckow DVM | — |  Amely Pacocha | Phone | appgift-cardvip | 1h | ●Responded | 5/5 | — | — | Jul 15, 2025 | Jul 17, 2025 |
| 86120426 | Cancel order request | Closed | High |  Claudine Daugherty-Boyer | — | Oscar O'Hara | gift-cardbopisrefund | 1h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 17, 2025 | |
| 02783911 | Refund not received | Closed | Normal |  Lester Morar | — |  Kip Schroeder IV | damaged | 1d 23h | ●Responded | 1/11 | — | — | Jul 9, 2025 | Jul 17, 2025 | |
| 68093851 | Allergic reaction concern | Closed | Normal |  Ramon Feeney | — | Darryl Jacobi | Chat | fragrancegift-cardvip | 22h | ⊘Not fired | — | — | — | Jul 14, 2025 | Jul 17, 2025 |
| 79366957 | Wholesale order question | Closed | Urgent |  Drew Ankunding | — | Amely Pacocha | shade-match | 9d 21h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 17, 2025 | |
| 56521017 | Price match request | Closed | Normal |  Mandy Nader | — | Mr. Lonie Hudson | loyalty | 20h | ●Responded | 9/11 | — | — | Jul 15, 2025 | Jul 17, 2025 | |
| 43809027 | App crashes at checkout | Closed | Normal |  Loyal Jerde | — | Amely Pacocha | Chat | vipfragrance | 6d 18h | ●Responded | 3/5 | — | — | Jul 4, 2025 | Jul 17, 2025 |
| 13415711 | Allergic reaction concern | Closed | Low |  Mr. Tommie Haley II | — | Ignatius Cummerata | Chat | wholesalegift-card | 18h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 17, 2025 |
| 89887149 | Allergic reaction concern | Closed | High |  Milan Graham Jr. | — |  Katrina Johns | Chat | shade-matchgift-cardbopis | 15h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 17, 2025 |
| 91876936 | BOPIS order cancelled at store | Closed | High |  Miss Millie Grimes | — |  Garth Dooley | Phone | influencer | 15h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 17, 2025 |
| 65567117 | Shipping cost question | Closed | Normal |  Miss Angelica Jacobson | — |  Tommy Kuvalis | gift-cardshade-match | 14h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 17, 2025 | |
| 07497078 | Refund not received | Closed | Normal |  D'angelo Koepp | — | Leonard Waters-Howell | Chat | — | 14h | ●Responded | 4/5 | — | — | Jul 14, 2025 | Jul 17, 2025 |
| 78098948 | Restock alert for backorder | Closed | Normal |  Spencer Morar | — | Ignatius Cummerata | Chat | vip | 12h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 17, 2025 |
| 21680101 | Price match request | Closed | Urgent |  Diane Corkery | — | Lily Raynor | Chat | — | 11h | ○Sent, no reply | — | — | — | Jul 13, 2025 | Jul 17, 2025 |
| 57868264 | BOPIS pickup not ready | Closed | High |  Emerald Hoeger | — | Lily Raynor | — | 11h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 17, 2025 | |
| 82463355 | Question about product ingredients | Closed | Low |  Mr. Magdalena Reynolds | — |  Jacklyn Dare | — | 10h | ⊘Not fired | — | — | — | Jul 13, 2025 | Jul 17, 2025 |