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Showing 10,851 - 10,900 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 80072151 | App login problem | Closed | High |  Wendy Rolfson | — |  Chaz Renner | — | 6h | ●Responded | 4/5 | — | — | Jul 9, 2025 | Jul 15, 2025 | |
| 59204318 | Store experience feedback | Closed | Normal |  Reyes Orn | — | Chaz Renner | Social | shippingrefund | 5h | ⊘Not fired | — | — | — | Jul 11, 2025 | Jul 15, 2025 |
| 07259223 | Discount code not working | Closed | High |  Frederique Bergstrom-Block MD | — |  Darryl Jacobi | Social | appwholesale | 5h | ⊘Not fired | — | — | — | Jul 9, 2025 | Jul 15, 2025 |
| 71783512 | Wholesale order question | Closed | Normal |  Yasmeen Schuster II | — |  Leonard Waters-Howell | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 15, 2025 |
| 24557013 | Refund not received | Closed | Low |  Ethan Steuber | — |  Kaela Friesen | Chat | gift-cardshippingwholesale | 4h | ●Responded | 5/5 | — | — | Jul 10, 2025 | Jul 15, 2025 |
| 41230265 | Birthday gift not received | Closed | Urgent |  Sara Boehm | — |  Mr. Lonie Hudson | Chat | loyaltyshade-match | 2d 4h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 15, 2025 |
| 55939963 | Restock alert for backorder | Closed | Normal |  Colten Skiles | — |  Ignatius Cummerata | gift-card | 3h | ●Responded | 10/11 | — | — | Jul 8, 2025 | Jul 15, 2025 | |
| 26580546 | Missing samples in order | Closed | Low |  Lauriane Labadie | — |  Yazmin Jast | Chat | shade-matchdamaged | 3h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 15, 2025 |
| 21351303 | Loyalty points not posting | Closed | Normal |  Sophie Feeney | — |  Amely Pacocha | — | 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 15, 2025 | |
| 71061931 | Price match request | Closed | Normal |  Nathaniel Franecki | — | Leonard Waters-Howell | Chat | shade-matchsamplesvip | 1h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 15, 2025 |
| 98285579 | BOPIS order cancelled at store | Closed | Normal |  Claire Wiegand | — |  Mr. Skyla Trantow | Chat | influencershippingwholesale | 1h | ●Responded | 5/5 | — | — | Jul 10, 2025 | Jul 15, 2025 |
| 78744389 | Influencer code not working | Closed | Normal |  Selina Hessel | — |  Katrina Johns | Chat | — | 1h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 15, 2025 |
| 92571409 | Allergic reaction concern | Closed | High |  Tonya Littel | — |  Steve O'Conner | shippingdamaged | 2d | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 15, 2025 | |
| 27648581 | Restock alert for backorder | Closed | Normal |  Dylan Bednar | Highland Apothecary Co |  Dr. Mandy McLaughlin | Chat | shade-matchdamaged | 22h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 15, 2025 |
| 21540333 | Insider tier issue | Closed | Normal |  Geraldine Dooley V | — | Steve O'Conner | Chat | appsamples | 1d 22h | ●Responded | 1/5 | — | — | Jul 10, 2025 | Jul 15, 2025 |
| 60340187 | App crashes at checkout | Closed | Normal |  Amber Dach | — |  Oscar O'Hara | Phone | vipapp | 21h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 15, 2025 |
| 58054225 | Insider tier issue | Closed | High |  Kurtis Denesik | — |  Tommy Kuvalis | Chat | bopisfragranceinfluencer | 6d 21h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 15, 2025 |
| 12358526 | Foundation match help | Closed | Low |  Lula Mraz | — | Chaz Renner | wholesaleloyalty | 14h | ●Responded | 5/5 | — | — | Jul 11, 2025 | Jul 15, 2025 | |
| 89814229 | Pro discount enrollment | Closed | Normal |  Floyd Huels | — | Amely Pacocha | Chat | refundapployalty | 13h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 15, 2025 |
| 40191273 | BOPIS pickup not ready | Closed | Normal |  Rocky Koch | — | Yazmin Jast | samplesreturns | 12h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 15, 2025 | |
| 94589267 | Wrong shade sent | Closed | Normal |  Melanie Schmidt II | — | Chaz Renner | shade-matchbopiswholesale | 11h | ⊘Not fired | — | — | — | Jul 10, 2025 | Jul 15, 2025 | |
| 21476570 | Gift card balance question | Closed | Normal |  Santos Auer | — | Dr. Mandy McLaughlin | wholesalesamples | 1d 11h | ●Responded | 1/5 | — | — | Jul 8, 2025 | Jul 15, 2025 | |
| 80783974 | BOPIS pickup not ready | Closed | Low |  Jazmyne Anderson | — |  Kip Schroeder IV | loyalty | 2d 11h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 15, 2025 | |
| 82590874 | Return after 30-day window | Closed | Low |  Hank Crist | Atlas Hospitality | Kip Schroeder IV | loyaltyinfluencer | 9h | ●Responded | 1/5 | — | — | Jul 11, 2025 | Jul 14, 2025 | |
| 24302185 | Item authenticity concern | Closed | Low |  Kimberly Tremblay | — |  Julie Hodkiewicz | — | 7d 7h | ●Responded | 2/5 | — | — | Jun 30, 2025 | Jul 14, 2025 | |
| 14460534 | BOPIS order cancelled at store | Closed | Normal |  Frederique Huels | — | Kip Schroeder IV | — | 6h | ●Responded | 5/5 | — | — | Jul 10, 2025 | Jul 14, 2025 | |
| 91577864 | Return after 30-day window | Closed | Normal |  Ben McDermott | — | Kaela Friesen | Chat | returnssamples | 6h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 14, 2025 |
| 44763681 | Wholesale order question | Closed | Low |  Mrs. Penny Muller-Howell | — | Kip Schroeder IV | Chat | samples | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 14, 2025 |
| 33717446 | Wrong shade sent | Closed | Normal |  Nadine Gleason | — | Dr. Mandy McLaughlin | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 14, 2025 |
| 08665703 | Address change after shipping | Closed | Normal |  Lela Conn | — | Yazmin Jast | gift-card | 5d 5h | ●Responded | 3/5 | — | — | Jul 4, 2025 | Jul 14, 2025 | |
| 69977417 | Insider tier issue | Closed | Normal |  Marlee Block | — |  Mr. Cade Senger | refundwholesaleinfluencer | 5h | ●Responded | 4/5 | — | — | Jul 8, 2025 | Jul 14, 2025 | |
| 89862601 | Pro discount enrollment | Closed | Normal |  Lavonne Schimmel | — |  Garth Dooley | Chat | shippingbopis | 5h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 14, 2025 |
| 95356323 | Refund not received | Closed | Normal |  Todd Gorczany | — | Mr. Lonie Hudson | returns | 5h | ●Responded | 5/5 | — | — | Jul 12, 2025 | Jul 14, 2025 | |
| 42714627 | Address change after shipping | Closed | High |  Juana Cruickshank | — |  Mr. Eliza Gerhold IV | Chat | samples | 5h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 14, 2025 |
| 69064604 | Pro discount enrollment | Closed | Normal |  Glenn Little DVM | — |  Faith Hilll | — | 5h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 14, 2025 | |
| 94023130 | Price match request | Closed | Normal |  Antonio Koss Sr. | — |  Miss Amber Hintz Sr. | apployalty | 4h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 14, 2025 | |
| 95890687 | Restock alert for backorder | Closed | Urgent |  Zoie Kuhic | — | Tommy Kuvalis | Phone | wholesale | 4h | ●Responded | 5/5 | — | — | Jul 9, 2025 | Jul 14, 2025 |
| 87362042 | Klarna / Afterpay split issue | Closed | Normal |  Ashley O'Keefe | — | Faith Hilll | returnsrefund | 4h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 14, 2025 | |
| 95840373 | Cancel order request | Closed | High |  Lennie Johns | — | Tommy Kuvalis | Chat | — | 3h | ●Responded | 9/11 | — | — | Jul 9, 2025 | Jul 14, 2025 |
| 58768264 | Shipping cost question | Closed | Normal |  Dashawn Hintz | — | Kip Schroeder IV | Chat | bopisinfluencersamples | 2d 2h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 14, 2025 |
| 24289925 | Wholesale order question | Closed | Low |  Dr. Roy Beer | — | Yazmin Jast | — | 2h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 14, 2025 | |
| 42674123 | Address change after shipping | Closed | Normal |  Patti Monahan | Verde Concierge | Mr. Eliza Gerhold IV | loyalty | 1h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 14, 2025 | |
| 52518197 | Question about product ingredients | Closed | Low |  Orie Tillman | — | Kip Schroeder IV | Chat | damagedshade-matchshipping | 3d 22h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 14, 2025 |
| 99263465 | Lost package follow-up | Closed | Normal |  Candace Anderson-Harber Sr. | Verde Concierge | Amely Pacocha | bopis | 21h | ●Responded | 10/11 | — | — | Jul 11, 2025 | Jul 14, 2025 | |
| 23405484 | Lost package follow-up | Closed | Low |  Adaline Mohr | — |  Eula McKenzie | returnsinfluencervip | 20h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 14, 2025 | |
| 31232566 | Missing items in shipment | Closed | High |  Daniel Miller | — | Leonard Waters-Howell | bopisshade-matchvip | 2d 20h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 14, 2025 | |
| 61641023 | Klarna / Afterpay split issue | Closed | Normal |  Doris Dickinson | — |  Vilma Gusikowski | wholesale | 19h | ●Responded | 5/5 | — | — | Jul 9, 2025 | Jul 14, 2025 | |
| 36570457 | Address change after shipping | Closed | Low |  Ahmad Will | — | Dr. Mandy McLaughlin | — | 17h | ●Responded | 3/5 | — | — | Jul 11, 2025 | Jul 14, 2025 | |
| 91685264 | Item authenticity concern | Closed | High |  Vernice Macejkovic | — | Miss Amber Hintz Sr. | vip | 16h | ⊘Not fired | — | — | — | Jul 7, 2025 | Jul 14, 2025 | |
| 83581839 | Allergic reaction concern | Closed | Normal |  Verona O'Connell | — | Julie Hodkiewicz | samplesapp | 16h | ⊘Not fired | — | — | — | Jul 6, 2025 | Jul 14, 2025 |