TicketsAll tickets
Showing 11,251 - 11,300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 52094660 | Refund not received | Closed | Low |  Maureen Schoen | — |  Vilma Gusikowski | viployaltyrefund | 8h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 3, 2025 | |
| 07152905 | Foundation match help | Closed | Normal |  Kay Boyer | — |  Dr. Mandy McLaughlin | influencerreturnsfragrance | 6h | ○Sent, no reply | — | — | — | Jun 29, 2025 | Jul 3, 2025 | |
| 45922220 | App crashes at checkout | Closed | Normal |  Carol Stamm | — |  Garth Dooley | fragrance | 6h | ●Responded | 4/5 | — | — | Jun 30, 2025 | Jul 3, 2025 | |
| 47196691 | Price match request | Closed | Low |  Krista Franecki | — |  Leonard Waters-Howell | vip | 6h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 3, 2025 | |
| 38650369 | Allergic reaction concern | Closed | Normal |  Florida Hammes | — |  Lily Raynor | — | 2d 5h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 3, 2025 | |
| 40710804 | Order arrived damaged | Closed | High |  Neil Pfeffer | — |  Mr. Lonie Hudson | fragranceshade-match | 5h | ●Responded | 1/5 | — | — | Jul 2, 2025 | Jul 3, 2025 | |
| 13811984 | Restock alert for backorder | Closed | High |  Loren Casper | — |  Miss Amber Hintz Sr. | Chat | — | 2d 4h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jul 3, 2025 |
| 04316089 | Lost package follow-up | Closed | Normal |  Salvatore Hammes | — |  Chaz Renner | damagedvip | 4h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 3, 2025 | |
| 14038602 | Klarna / Afterpay split issue | Closed | High |  Tricia Kunde IV | — |  Steve O'Conner | loyaltysamples | 4h | ●Responded | 9/11 | — | — | Jul 2, 2025 | Jul 3, 2025 | |
| 21440752 | Item authenticity concern | Closed | Low |  Curtis Bednar | — |  Mr. Skyla Trantow | returnsgift-cardshade-match | 3h | ○Sent, no reply | — | — | — | Jul 2, 2025 | Jul 3, 2025 | |
| 23189343 | Klarna / Afterpay split issue | Closed | Urgent |  Tonya Streich | — |  Mr. Cade Senger | — | 2h | ●Responded | 10/11 | — | — | Jun 29, 2025 | Jul 3, 2025 | |
| 96949441 | Wholesale order question | Closed | Low |  Selina Hessel | — |  Jacklyn Dare | damaged | 2h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 3, 2025 | |
| 96990579 | Wrong shade sent | Closed | Low |  Gilbert McLaughlin DVM | — |  Tommy Kuvalis | Phone | shade-matchfragrancegift-card | 6d 2h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 3, 2025 |
| 60933426 | Store experience feedback | Closed | Normal |  Sonya Deckow | — | Vilma Gusikowski | vipinfluencer | 2h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 3, 2025 | |
| 68212459 | Item authenticity concern | Closed | High |  Emmanuelle Glover | — | Leonard Waters-Howell | shipping | 1h | ○Sent, no reply | — | — | — | Jul 2, 2025 | Jul 3, 2025 | |
| 90912842 | App crashes at checkout | Closed | Urgent |  Mandy Nader | — |  Kaela Friesen | Chat | damaged | 2d 1h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 3, 2025 |
| 32271098 | Order arrived damaged | Closed | Normal |  Michael Raynor | — |  Oscar O'Hara | Chat | bopisfragranceinfluencer | 1h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 3, 2025 |
| 61339762 | Loyalty points not posting | Closed | Low |  Dr. Hermann Ferry | Marquee Events |  Eula McKenzie | Chat | shippingshade-match | 3d | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jul 3, 2025 |
| 34467808 | Missing items in shipment | Closed | Low |  Andrew Dare | — |  Amely Pacocha | Chat | — | 23h | ●Responded | 5/5 | — | — | Jun 28, 2025 | Jul 3, 2025 |
| 81326425 | Pro discount enrollment | Closed | High |  Eldridge Feeney | — | Kaela Friesen | bopiswholesale | 23h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 3, 2025 | |
| 09406901 | Gift card balance question | Closed | Low |  Jim Swaniawski | — | Garth Dooley | influencer | 1d 20h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 3, 2025 | |
| 25552760 | Cancel subscription / Auto-replenish | Closed | Low |  Isabel Flatley | — |  Yazmin Jast | app | 20h | ●Responded | 5/5 | — | — | Jun 28, 2025 | Jul 3, 2025 | |
| 77524429 | App crashes at checkout | Closed | High |  Marion Hermiston | — | Yazmin Jast | Phone | wholesaleshippingbopis | 19h | ○Sent, no reply | — | — | — | Jun 29, 2025 | Jul 3, 2025 |
| 43769893 | Wrong shade sent | Closed | Normal |  Braulio Schumm | — | Eula McKenzie | Phone | bopisloyalty | 2d 19h | ●Responded | 3/5 | — | — | Jun 24, 2025 | Jul 3, 2025 |
| 03428295 | Where is my order? | Closed | High |  Natalie Stehr | — |  Ignatius Cummerata | shade-matchshipping | 2d 17h | ●Responded | 3/5 | — | — | Jun 26, 2025 | Jul 3, 2025 | |
| 32319352 | Order arrived damaged | Closed | Urgent |  Hildegard Murray | — | Kaela Friesen | Chat | wholesale | 17h | ●Responded | 5/5 | — | — | Jul 1, 2025 | Jul 3, 2025 |
| 23311474 | Return after 30-day window | Closed | Low |  Kirsten Becker | — | Lily Raynor | Chat | returnswholesalerefund | 16h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 3, 2025 |
| 36148995 | Order arrived damaged | Closed | Normal |  Felicia Reinger | Silver Lake Studios | Lily Raynor | Phone | — | 15h | ●Responded | 4/5 | — | — | Jun 27, 2025 | Jul 3, 2025 |
| 11887485 | BOPIS order cancelled at store | Closed | Low |  Kurtis Denesik | — | Ignatius Cummerata | Social | — | 14h | ⊘Not fired | — | — | — | Jun 30, 2025 | Jul 3, 2025 |
| 82816319 | Foundation match help | Closed | High |  Charlie Kling | — | Tommy Kuvalis | Chat | loyaltyrefundgift-card | 2d 14h | ⊘Not fired | — | — | — | Jun 24, 2025 | Jul 3, 2025 |
| 82423136 | Klarna / Afterpay split issue | Closed | Normal |  Audie Goyette | — |  Kip Schroeder IV | Social | gift-card | 9h | ⊘Not fired | — | — | — | Jul 1, 2025 | Jul 2, 2025 |
| 82044404 | App login problem | Closed | Low |  Tobin Dibbert | — | Kaela Friesen | Chat | — | 9h | ●Responded | 10/11 | — | — | Jun 25, 2025 | Jul 2, 2025 |
| 06493452 | Lost package follow-up | Closed | Low |  Reina Runte | — |  Darryl Jacobi | bopisshipping | 2d 7h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 2, 2025 | |
| 76591062 | Klarna / Afterpay split issue | Closed | High |  Gia Hodkiewicz | — | Mr. Skyla Trantow | app | 7h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 2, 2025 | |
| 39442934 | Missing samples in order | Closed | Normal |  Daniella Berge | — | Kaela Friesen | Chat | sampleswholesale | 6h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 2, 2025 |
| 93598330 | Loyalty points not posting | Closed | Normal |  Mrs. Geneva Orn | — |  Mr. Eliza Gerhold IV | Phone | returnsdamagedsamples | 6h | ⊘Not fired | — | — | — | Jul 1, 2025 | Jul 2, 2025 |
| 25320339 | Insider tier issue | Closed | Normal | Tricia Kunde IV | — | Miss Amber Hintz Sr. | loyaltyvip | 6h | ○Sent, no reply | — | — | — | Jun 29, 2025 | Jul 2, 2025 | |
| 65359819 | Price match request | Closed | Normal |  Alisa Ward | — | Yazmin Jast | returns | 6h | ⊘Not fired | — | — | — | Jun 29, 2025 | Jul 2, 2025 | |
| 68215746 | Store experience feedback | Closed | Normal |  Claude Reinger-Beatty | — |  Katrina Johns | gift-card | 5h | ●Responded | 3/5 | — | — | Jun 26, 2025 | Jul 2, 2025 | |
| 01297723 | Allergic reaction concern | Closed | Normal |  Alejandro Bednar | — | Katrina Johns | Chat | shippinginfluencervip | 5h | ○Sent, no reply | — | — | — | Jun 28, 2025 | Jul 2, 2025 |
| 85457190 | Gift card balance question | Closed | High |  Marshall O'Connell | — | Eula McKenzie | — | 5h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jul 2, 2025 | |
| 20360720 | Cancel subscription / Auto-replenish | Closed | Low |  Connie Okuneva III | — | Steve O'Conner | bopis | 5h | ●Responded | 4/5 | — | — | Jun 27, 2025 | Jul 2, 2025 | |
| 62654619 | Wholesale order question | Closed | Low |  Bruce Kozey | — | Miss Amber Hintz Sr. | Chat | gift-card | 4h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 2, 2025 |
| 08097814 | Pro discount enrollment | Closed | High |  Francesca Stracke | — | Chaz Renner | damagedwholesale | 4h | ●Responded | 3/5 | — | — | Jul 1, 2025 | Jul 2, 2025 | |
| 57287749 | Allergic reaction concern | Closed | Normal |  Lessie Wolff | — | Vilma Gusikowski | Phone | app | 3h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 2, 2025 |
| 92214785 | Influencer code not working | Closed | Normal |  Rachael Kautzer | — | Mr. Cade Senger | Chat | wholesale | 3h | ○Sent, no reply | — | — | — | Jun 28, 2025 | Jul 2, 2025 |
| 14119375 | Missing items in shipment | Closed | Normal |  Damon Tromp | — | Eula McKenzie | — | 2h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 2, 2025 | |
| 84538321 | Wrong shade sent | Closed | Low |  Roel Witting | — | Mr. Lonie Hudson | Chat | vipbopisfragrance | 4d 2h | ●Responded | 2/5 | — | — | Jun 23, 2025 | Jul 2, 2025 |
| 32597825 | Restock alert for backorder | Closed | Normal |  Kody Kling | — | Dr. Mandy McLaughlin | wholesale | 1h | ●Responded | 5/5 | — | — | Jun 25, 2025 | Jul 2, 2025 | |
| 49585107 | Discount code not working | Closed | Normal | Natalie Stehr | — | Mr. Eliza Gerhold IV | shippingvip | 1h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 2, 2025 |