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Showing 11,501 - 11,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96416751 | Discount code not working | Closed | Normal |  Theron Wyman | — |  Mr. Eliza Gerhold IV | Chat | returns | 20h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 27, 2025 |
| 95130984 | Foundation match help | Closed | Normal |  Eloy Glover | — |  Garth Dooley | Chat | — | 20h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 27, 2025 |
| 38369245 | Cancel subscription / Auto-replenish | Closed | Normal |  Jaylon Turcotte | — |  Oscar O'Hara | — | 19h | ●Responded | 4/5 | — | — | Jun 21, 2025 | Jun 27, 2025 | |
| 32215334 | Cancel order request | Closed | Normal |  Nathaniel McClure | — |  Miss Amber Hintz Sr. | Chat | shipping | 18h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 27, 2025 |
| 77918109 | Missing items in shipment | Closed | Normal |  Shanna Homenick | — |  Steve O'Conner | shippingrefundloyalty | 18h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jun 27, 2025 | |
| 94471749 | Wrong shade sent | Closed | Normal |  Tonya Littel | — |  Jacklyn Dare | Phone | refundbopisshipping | 3d 18h | ●Responded | 3/5 | — | — | Jun 16, 2025 | Jun 27, 2025 |
| 29879364 | Cancel subscription / Auto-replenish | Closed | Normal |  Weston Bogisich | — |  Dr. Mandy McLaughlin | Chat | samples | 17h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 27, 2025 |
| 87655276 | Return after 30-day window | Closed | Urgent |  Mr. Felipe O'Conner | — |  Yazmin Jast | Chat | appinfluencerfragrance | 3d 16h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 27, 2025 |
| 08180015 | Missing items in shipment | Closed | Normal |  Jill Ruecker Sr. | — |  Ignatius Cummerata | fragrance | 2d 13h | ⊘Not fired | — | — | — | Jun 17, 2025 | Jun 27, 2025 | |
| 65362160 | Item authenticity concern | Closed | Normal |  Heather Kuhic | — | Oscar O'Hara | Chat | shade-matchloyalty | 2d 12h | ●Responded | 4/5 | — | — | Jun 19, 2025 | Jun 27, 2025 |
| 43216586 | Loyalty points not posting | Closed | Normal |  Lacy Jerde | — | Miss Amber Hintz Sr. | Chat | bopis | 12h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 27, 2025 |
| 02828169 | Missing samples in order | Closed | Normal |  Brandi Wehner | — |  Mr. Skyla Trantow | — | 11h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 27, 2025 | |
| 40718751 | Order arrived damaged | Closed | Normal |  Clara Brekke | — |  Mr. Lonie Hudson | Chat | apprefundinfluencer | 10h | ●Responded | 4/5 | — | — | Jun 24, 2025 | Jun 27, 2025 |
| 08200319 | App login problem | Closed | Normal |  Heidi Schimmel | — |  Katrina Johns | — | 10h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 27, 2025 | |
| 04236059 | Loyalty points not posting | Closed | Normal | Lacy Jerde | — | Garth Dooley | shippingapp | 2d 10h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 27, 2025 | |
| 07393909 | Where is my order? | Closed | Low |  Britney Kilback-Bartell | — |  Lily Raynor | Social | gift-cardbopis | 8h | ⊘Not fired | — | — | — | Jun 24, 2025 | Jun 26, 2025 |
| 17568057 | Refund not received | Closed | Normal |  Ms. Miranda Stracke | — |  Darryl Jacobi | loyalty | 1d 7h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 26, 2025 | |
| 44133099 | Wholesale order question | Closed | Normal |  Rachel Reinger | — |  Amely Pacocha | Chat | influencershade-matchbopis | 6h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 26, 2025 |
| 69471583 | App login problem | Closed | Low |  Josephine Morissette | — | Mr. Skyla Trantow | bopisfragranceapp | 6h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 26, 2025 | |
| 67555975 | Order arrived damaged | Closed | Normal |  Lela Conn | — | Steve O'Conner | Social | — | 6h | ⊘Not fired | — | — | — | Jun 19, 2025 | Jun 26, 2025 |
| 08459027 | Missing samples in order | Closed | High |  Kenneth O'Reilly | — |  Vilma Gusikowski | — | 5h | ○Sent, no reply | — | — | — | Jun 22, 2025 | Jun 26, 2025 | |
| 92915911 | Where is my order? | Closed | Normal |  Kendrick Reynolds | — |  Tommy Kuvalis | Phone | influencerreturnsdamaged | 5h | ●Responded | 4/5 | — | — | Jun 20, 2025 | Jun 26, 2025 |
| 83057073 | Missing samples in order | Closed | Normal |  Virgil Thiel | Atlas Hospitality |  Faith Hilll | Chat | — | 5h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 26, 2025 |
| 87796946 | Influencer code not working | Closed | Urgent |  Rory Blanda | — |  Mr. Cade Senger | — | 5h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 26, 2025 | |
| 29193179 | Klarna / Afterpay split issue | Closed | Low |  Angelo D'Amore | — |  Leonard Waters-Howell | samplesshade-matchreturns | 3h | ●Responded | 10/11 | — | — | Jun 19, 2025 | Jun 26, 2025 | |
| 82866492 | Item authenticity concern | Closed | Normal |  Desiree Nikolaus | — | Mr. Skyla Trantow | damagedloyalty | 2h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 26, 2025 | |
| 13650767 | Lost package follow-up | Closed | Normal |  Yasmeen Schuster II | — | Dr. Mandy McLaughlin | Chat | bopis | 2h | ●Responded | 5/5 | — | — | Jun 20, 2025 | Jun 26, 2025 |
| 31565923 | Influencer code not working | Closed | High |  Jimmie Osinski | — | Mr. Lonie Hudson | Chat | gift-card | 2h | ⊘Not fired | — | — | — | Jun 25, 2025 | Jun 26, 2025 |
| 99704725 | Loyalty points not posting | Closed | Normal |  Dr. Clayton Reinger | — |  Julie Hodkiewicz | Chat | — | 2h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 26, 2025 |
| 10970015 | Restock alert for backorder | Closed | Normal |  Oma Kutch Sr. | — | Julie Hodkiewicz | Chat | loyaltydamaged | 1d 1h | ●Responded | 3/5 | — | — | Jun 23, 2025 | Jun 26, 2025 |
| 85958983 | Insider tier issue | Closed | Low |  Chad Little | — | Steve O'Conner | Chat | bopis | 1h | ●Responded | 5/5 | — | — | Jun 25, 2025 | Jun 26, 2025 |
| 16417935 | BOPIS pickup not ready | Closed | Normal |  Bobbie Bergnaum | — | Amely Pacocha | Chat | bopis | 1d 22h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 26, 2025 |
| 40363251 | Allergic reaction concern | Closed | Urgent |  Pam Carter | — | Vilma Gusikowski | — | 1d 21h | ●Responded | 1/5 | — | — | Jun 17, 2025 | Jun 26, 2025 | |
| 16078540 | Refund not received | Closed | Normal |  Jason Kuhlman | — | Ignatius Cummerata | Chat | — | 20h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 26, 2025 |
| 70836106 | App login problem | Closed | Normal |  Myriam Rau | — | Tommy Kuvalis | Chat | — | 20h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 26, 2025 |
| 67288436 | Lost package follow-up | Closed | Normal |  Mallory Little | — | Mr. Cade Senger | appshippingreturns | 20h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 26, 2025 | |
| 70290231 | Question about product ingredients | Closed | Low |  Mr. Ottilie Witting | — | Leonard Waters-Howell | Phone | bopisgift-card | 19h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 26, 2025 |
| 17821927 | Price match request | Closed | Normal |  Erika Yundt PhD | — | Julie Hodkiewicz | returns | 1d 19h | ●Responded | 4/5 | — | — | Jun 18, 2025 | Jun 26, 2025 | |
| 50478696 | Insider tier issue | Closed | High |  Miss Evalyn O'Connell DVM | — |  Kaela Friesen | bopisreturns | 2d 13h | ⊘Not fired | — | — | — | Jun 16, 2025 | Jun 26, 2025 | |
| 27743620 | Gift card balance question | Closed | Normal |  Pauline Maggio | — | Mr. Cade Senger | Chat | loyaltyinfluencerbopis | 13h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 26, 2025 |
| 79885229 | Store experience feedback | Closed | Normal |  Reed Parker | — | Mr. Skyla Trantow | Phone | fragrancerefund | 2d 9h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 25, 2025 |
| 03949749 | Where is my order? | Closed | Normal |  Ebony Bosco | — |  Chaz Renner | — | 7d 9h | ●Responded | 2/5 | — | — | Jun 13, 2025 | Jun 25, 2025 | |
| 83871932 | Refund not received | Closed | Normal |  Isadore Stoltenberg | — | Leonard Waters-Howell | damaged | 6h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 25, 2025 | |
| 06535927 | Order arrived damaged | Closed | Normal |  Milo Koepp | — | Steve O'Conner | Chat | gift-cardbopis | 4h | ●Responded | 3/5 | — | — | Jun 20, 2025 | Jun 25, 2025 |
| 64887749 | App crashes at checkout | Closed | Normal |  Alfred Dibbert | — | Lily Raynor | Phone | wholesaleinfluencer | 1d 4h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 25, 2025 |
| 47497187 | App crashes at checkout | Closed | Normal |  George Nader | Pinecrest Wellness | Mr. Cade Senger | gift-carddamagedinfluencer | 3h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 25, 2025 | |
| 49560272 | Cancel order request | Closed | Normal |  Claire Wiegand | — | Mr. Cade Senger | Chat | shade-matchgift-cardrefund | 3h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 25, 2025 |
| 40582718 | Foundation match help | Closed | Low |  Tomasa Crooks | — | Vilma Gusikowski | Chat | — | 4d 2h | ●Responded | 3/5 | — | — | Jun 16, 2025 | Jun 25, 2025 |
| 90759103 | Loyalty points not posting | Closed | Normal |  Ray Armstrong | — | Garth Dooley | vip | 2h | ●Responded | 3/5 | — | — | Jun 19, 2025 | Jun 25, 2025 | |
| 82785577 | Item authenticity concern | Closed | Low |  Kristopher Rogahn | — | Garth Dooley | Social | refund | 2h | ⊘Not fired | — | — | — | Jun 19, 2025 | Jun 25, 2025 |