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Showing 11,601 - 11,650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10793751 | BOPIS order cancelled at store | Closed | Low |  Mr. Rufus Will I | — |  Miss Amber Hintz Sr. | influencersamples | 15h | ○Sent, no reply | — | — | — | Jun 22, 2025 | Jun 24, 2025 | |
| 34566156 | Price match request | Closed | Normal |  Roel Witting | — |  Mr. Skyla Trantow | wholesalevipshade-match | 7d 13h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 24, 2025 | |
| 51863525 | Cancel subscription / Auto-replenish | Closed | Normal |  Wm Durgan | — |  Jacklyn Dare | Chat | apprefundshipping | 11h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 24, 2025 |
| 98009157 | Allergic reaction concern | Closed | Normal |  Darla Torp-McClure PhD | — |  Yazmin Jast | Chat | bopis | 2d 11h | ○Sent, no reply | — | — | — | Jun 15, 2025 | Jun 24, 2025 |
| 21572848 | Where is my order? | Closed | Normal |  Dr. William Gerlach | — |  Amely Pacocha | — | 4d 10h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 24, 2025 | |
| 50072524 | Lost package follow-up | Closed | Normal |  Oliver Dibbert | — |  Kip Schroeder IV | Chat | gift-card | 6h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 23, 2025 |
| 97145962 | Pro discount enrollment | Closed | Low |  Jack Purdy | — |  Katrina Johns | Chat | bopis | 6h | ⊘Not fired | — | — | — | Jun 21, 2025 | Jun 23, 2025 |
| 30453770 | Item authenticity concern | Closed | High |  Mrs. Monica Daugherty | — |  Leonard Waters-Howell | — | 6h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 23, 2025 | |
| 68694283 | Order arrived damaged | Closed | Normal |  Florencio Towne | Verde Concierge |  Garth Dooley | returnsfragrance | 6h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 23, 2025 | |
| 93210710 | BOPIS pickup not ready | Closed | Normal |  Mr. Armando Mertz | — |  Ignatius Cummerata | returns | 6h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 23, 2025 | |
| 52848202 | Shipping cost question | Closed | Normal |  Tracey Gusikowski | — |  Oscar O'Hara | Social | shade-matchbopisrefund | 5h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 23, 2025 |
| 88127237 | Price match request | Closed | Normal |  Audie Goyette | — | Mr. Skyla Trantow | shipping | 5h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 23, 2025 | |
| 29254812 | Pro discount enrollment | Closed | Normal |  Claud Schaefer | — | Ignatius Cummerata | app | 5h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 23, 2025 | |
| 73967800 | Missing samples in order | Closed | Urgent |  Anita Kerluke | — | Mr. Skyla Trantow | loyaltyshade-match | 5h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 23, 2025 | |
| 43771740 | Insider tier issue | Closed | Low |  Kay Boyer | — |  Mr. Eliza Gerhold IV | samples | 5h | ○Sent, no reply | — | — | — | Jun 22, 2025 | Jun 23, 2025 | |
| 32126620 | Insider tier issue | Closed | Normal |  Marlene Feeney | — | Yazmin Jast | refundapp | 5h | ●Responded | 5/5 | — | — | Jun 18, 2025 | Jun 23, 2025 | |
| 59956910 | Shipping cost question | Closed | Normal |  Wendell Dickens | — | Mr. Eliza Gerhold IV | returns | 5h | ●Responded | 1/5 | — | — | Jun 21, 2025 | Jun 23, 2025 | |
| 65395029 | Question about product ingredients | Closed | Normal |  Heidi Schimmel | — |  Julie Hodkiewicz | Chat | — | 5h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 23, 2025 |
| 70597303 | Wholesale order question | Closed | Normal |  Kimberly Tremblay | — |  Lily Raynor | Chat | — | 4h | ○Sent, no reply | — | — | — | Jun 22, 2025 | Jun 23, 2025 |
| 92431151 | Allergic reaction concern | Closed | Normal |  Krista Franecki | — |  Vilma Gusikowski | damaged | 4h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 23, 2025 | |
| 91929045 | Birthday gift not received | Closed | Normal |  Ellen Schuppe | — |  Kaela Friesen | Chat | shippingappshade-match | 4h | ●Responded | 5/5 | — | — | Jun 19, 2025 | Jun 23, 2025 |
| 69888018 | App crashes at checkout | Closed | High |  Felicia Reinger | Silver Lake Studios | Garth Dooley | wholesaleshippinggift-card | 4h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 23, 2025 | |
| 10886487 | Foundation match help | Closed | Normal |  Emiliano Wiegand | — |  Faith Hilll | shade-matchrefund | 3h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 23, 2025 | |
| 64413065 | Question about product ingredients | Closed | Normal |  Fleta Cassin-Rippin MD | — | Lily Raynor | influencersamples | 3h | ●Responded | 5/5 | — | — | Jun 17, 2025 | Jun 23, 2025 | |
| 26202884 | Wholesale order question | Closed | Low |  Clinton Bogan | — |  Darryl Jacobi | influencerbopissamples | 3h | ●Responded | 3/5 | — | — | Jun 19, 2025 | Jun 23, 2025 | |
| 92186904 | Influencer code not working | Closed | Normal |  Garfield Pagac | — | Darryl Jacobi | refundvipfragrance | 2d 3h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 23, 2025 | |
| 03503801 | Loyalty points not posting | Closed | Normal |  Mr. Lynn Bruen | — | Leonard Waters-Howell | Chat | wholesaledamaged | 3h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 23, 2025 |
| 07115093 | Store experience feedback | Closed | Normal |  Demario Stanton-Zieme II | — | Amely Pacocha | Chat | returns | 2d 1h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 23, 2025 |
| 56644224 | App crashes at checkout | Closed | High |  Frederique Huels | — | Kaela Friesen | samplesinfluencerloyalty | 1d 1h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 23, 2025 | |
| 98595623 | Restock alert for backorder | Closed | Normal |  Mr. Don Baumbach | Crown Department Stores |  Chaz Renner | bopissamples | 23h | ●Responded | 2/5 | — | — | Jun 18, 2025 | Jun 23, 2025 | |
| 36524227 | BOPIS order cancelled at store | Closed | Low |  Melanie Schmidt II | — | Lily Raynor | damaged | 23h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 23, 2025 | |
| 11040002 | Loyalty points not posting | Closed | Normal |  Andrew Dare | — | Amely Pacocha | Chat | damaged | 23h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 23, 2025 |
| 46983358 | Missing items in shipment | Closed | Urgent |  Mr. Ottilie Witting | — |  Tommy Kuvalis | Chat | samplesshade-matchinfluencer | 9d 22h | ●Responded | 2/5 | — | — | Jun 12, 2025 | Jun 23, 2025 |
| 58452262 | Store experience feedback | Closed | Normal |  Joanne Vandervort | — | Jacklyn Dare | Chat | bopisshade-matchinfluencer | 21h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 23, 2025 |
| 06860855 | Shipping cost question | Closed | Normal |  Alicia Tremblay | — |  Mr. Cade Senger | Chat | shade-matchwholesalereturns | 9d 17h | ●Responded | 2/5 | — | — | Jun 6, 2025 | Jun 23, 2025 |
| 41254085 | Address change after shipping | Closed | Low |  Evan Brown | — | Kip Schroeder IV | Chat | appvip | 13h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 23, 2025 |
| 58547130 | Restock alert for backorder | Closed | Normal |  Marshall Roberts | Atlas Hospitality | Tommy Kuvalis | refundloyalty | 13h | ●Responded | 2/5 | — | — | Jun 18, 2025 | Jun 23, 2025 | |
| 24016066 | Allergic reaction concern | Closed | Normal |  Gilbert Rau | — | Oscar O'Hara | Social | refundshade-matchshipping | 1d 13h | ⊘Not fired | — | — | — | Jun 17, 2025 | Jun 23, 2025 |
| 76161178 | Price match request | Closed | Normal |  Ottis Maggio | — | Mr. Skyla Trantow | refundwholesale | 2d 11h | ●Responded | 4/5 | — | — | Jun 14, 2025 | Jun 23, 2025 | |
| 73266341 | Influencer code not working | Closed | Low |  Randolph Littel | — |  Eula McKenzie | influencerrefundreturns | 10h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 23, 2025 | |
| 04757948 | Foundation match help | Closed | Normal |  Sam Tillman | — | Chaz Renner | — | 8h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 22, 2025 | |
| 06394422 | Birthday gift not received | Closed | High |  Akeem Bernier | — | Oscar O'Hara | Chat | — | 7h | ●Responded | 5/5 | — | — | Jun 20, 2025 | Jun 22, 2025 |
| 35741023 | Missing samples in order | Closed | Normal |  Kendrick Reynolds | — | Chaz Renner | loyaltyvipwholesale | 6h | ○Sent, no reply | — | — | — | Jun 15, 2025 | Jun 22, 2025 | |
| 19880489 | Restock alert for backorder | Closed | Normal |  Juvenal Ward | — | Chaz Renner | shippingbopisdamaged | 6h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 22, 2025 | |
| 72075839 | Discount code not working | Closed | Normal |  Ms. Derick Bergstrom | — |  Mr. Lonie Hudson | Chat | bopisvip | 6h | ●Responded | 2/5 | — | — | Jun 19, 2025 | Jun 22, 2025 |
| 99758459 | Lost package follow-up | Closed | High |  Darien Stiedemann | — | Oscar O'Hara | Chat | appshippingdamaged | 7d 5h | ●Responded | 2/5 | — | — | Jun 9, 2025 | Jun 22, 2025 |
| 13113263 | Foundation match help | Closed | Normal |  Miss Chance Watsica | — | Vilma Gusikowski | Social | influencer | 5h | ⊘Not fired | — | — | — | Jun 21, 2025 | Jun 22, 2025 |
| 13175112 | BOPIS pickup not ready | Closed | Normal |  Van Heaney | — |  Dr. Mandy McLaughlin | damaged | 5h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 22, 2025 | |
| 02300267 | Insider tier issue | Closed | Normal |  Kamren Schneider Sr. | — | Ignatius Cummerata | Phone | wholesaleloyaltyfragrance | 4h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 22, 2025 |
| 92015878 | Price match request | Closed | Normal |  Mr. Efren Connelly | — | Mr. Skyla Trantow | Social | refund | 4h | ⊘Not fired | — | — | — | Jun 18, 2025 | Jun 22, 2025 |