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Showing 14,751 - 14,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 90912295 | App login problem | Solved | Normal |  Coralie Haag | — |  Leonard Waters-Howell | Chat | refundvip | 12h | ○Sent, no reply | — | — | — | Aug 10, 2025 | - |
| 26362145 | BOPIS order cancelled at store | Solved | Urgent |  Melinda Sporer | — |  Mr. Eliza Gerhold IV | Chat | fragrancewholesale | 8h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - |
| 75668092 | BOPIS order cancelled at store | Pending | Low |  Betsy Kreiger | — |  Mr. Skyla Trantow | Phone | refundreturns | - | —Skipped | — | — | — | Jul 7, 2025 | - |
| 68201165 | Address change after shipping | Pending | Low |  Norwood Crist DDS | — |  Mr. Lonie Hudson | influencerwholesalerefund | - | —Skipped | — | — | — | Apr 9, 2026 | - | |
| 91090902 | Discount code not working | Solved | Normal |  Mrs. Joanne Quigley | — |  Kip Schroeder IV | shade-matchrefund | 20h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |
| 34802107 | Cancel order request | Solved | High |  Norberto Bosco | — | Leonard Waters-Howell | Chat | fragrance | 6h | ●Responded | 4/5 | — | — | Feb 24, 2026 | - |
| 57294910 | Cancel subscription / Auto-replenish | Solved | Normal |  Barbara Langworth | — |  Ignatius Cummerata | damaged | 6h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 20965416 | Store experience feedback | Solved | Normal |  Chad Little | — |  Darryl Jacobi | — | 11h | ●Responded | 5/5 | — | — | May 19, 2026 | - | |
| 08970585 | Gift card balance question | Solved | High |  Pam Carter | — |  Miss Amber Hintz Sr. | loyaltyvip | 10h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 92778812 | Pro discount enrollment | Solved | Normal |  Glen Breitenberg | — |  Jacklyn Dare | fragrance | 4h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 45212291 | Klarna / Afterpay split issue | Pending | Low |  Lyric Reichel | — |  Eula McKenzie | Social | vipsamplesdamaged | - | —Skipped | — | — | — | Oct 23, 2025 | - |
| 80922052 | Shipping cost question | Solved | Low |  Jett Wolff | — |  Lily Raynor | Social | samplesrefund | 6h | ⊘Not fired | — | — | — | Apr 3, 2026 | - |
| 62990454 | Question about product ingredients | Solved | Low |  Lionel Walsh | — | Jacklyn Dare | Chat | shade-matchapp | 8h | ●Responded | 2/5 | — | — | Jul 2, 2025 | - |
| 17197708 | App crashes at checkout | Solved | Normal |  Alejandro Bednar | — | Mr. Skyla Trantow | fragrance | 7h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 12285883 | Klarna / Afterpay split issue | Solved | High |  Lester Morar | — | Lily Raynor | gift-cardfragrance | 23h | ○Sent, no reply | — | — | — | Oct 26, 2025 | - | |
| 77954589 | Question about product ingredients | Pending | Normal |  Shelley Carroll | — |  Amely Pacocha | refund | - | —Skipped | — | — | — | May 6, 2026 | - | |
| 03644855 | Cancel subscription / Auto-replenish | Solved | Normal |  Krista Franecki | — | Jacklyn Dare | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - |
| 54448791 | Pro discount enrollment | Solved | Normal |  Miss Jeannette Jenkins | — |  Katrina Johns | samples | 15h | ●Responded | 5/5 | — | — | Apr 5, 2026 | - | |
| 80759077 | App login problem | Solved | Low |  Florida Hammes | — |  Oscar O'Hara | fragrance | 4h | ●Responded | 4/5 | — | — | Dec 10, 2025 | - | |
| 21732682 | Discount code not working | Pending | Urgent |  Kathryn Grimes-McLaughlin | — | Lily Raynor | influencerreturns | - | —Skipped | — | — | — | Dec 24, 2025 | - | |
| 08245616 | Influencer code not working | Solved | High |  Colten Skiles | — |  Steve O'Conner | Phone | bopis | 1d 11h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 54608887 | BOPIS order cancelled at store | Pending | Normal |  Deja Bahringer | — | Kip Schroeder IV | Chat | refund | - | —Skipped | — | — | — | Mar 31, 2026 | - |
| 82238845 | Price match request | Solved | Normal |  Olive Volkman | — |  Dr. Mandy McLaughlin | influencerviprefund | 5h | ●Responded | 2/5 | — | — | May 28, 2025 | - | |
| 96701454 | Discount code not working | Open | Low |  Kane Bernier | — |  Kaela Friesen | Chat | vip | - | —Skipped | — | — | — | Apr 25, 2026 | - |
| 64636565 | Birthday gift not received | Pending | Normal |  Jill Ruecker Sr. | — | Kip Schroeder IV | — | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 69201032 | Cancel order request | Solved | Normal |  Fred Abbott | — | Mr. Eliza Gerhold IV | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - |
| 33667532 | Discount code not working | Pending | Normal |  Lionel Hagenes III | — | Ignatius Cummerata | Social | — | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 89413999 | BOPIS pickup not ready | Solved | High |  Davin Schaden | Modern Mercantile | Kaela Friesen | Chat | shade-matchloyalty | 3h | ●Responded | 4/5 | — | — | Nov 1, 2025 | - |
| 46820779 | Restock alert for backorder | Solved | Low |  Delfina Howell DVM | — |  Faith Hilll | Social | — | 6h | ⊘Not fired | — | — | — | Oct 24, 2025 | - |
| 55596687 | BOPIS order cancelled at store | Solved | Normal |  Colin Funk | — | Eula McKenzie | gift-cardvip | 2h | ●Responded | 2/5 | — | — | Jun 6, 2025 | - | |
| 12421428 | BOPIS order cancelled at store | Solved | Normal |  Jon Walter | — |  Mr. Cade Senger | Chat | wholesale | 2d 3h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - |
| 10224970 | Store experience feedback | Pending | Normal |  Ardella Dicki | — | Jacklyn Dare | loyaltyvipfragrance | - | —Skipped | — | — | — | May 4, 2026 | - | |
| 24903762 | Cancel order request | Pending | High |  Miss Roslyn Ziemann | — | Mr. Lonie Hudson | Phone | samplesdamagedapp | - | —Skipped | — | — | — | Oct 13, 2025 | - |
| 15529890 | Missing items in shipment | Solved | High |  Jolie Rau | — | Lily Raynor | Chat | samplesdamagedbopis | 8d 5h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - |
| 60770986 | Wholesale order question | Solved | High |  Adriel Terry | — | Eula McKenzie | gift-card | 4h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |
| 18534623 | Where is my order? | Solved | Urgent |  Isai Prosacco IV | — | Kip Schroeder IV | refundbopis | 1h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 70003879 | Where is my order? | Solved | Normal |  Darrel Kautzer | — | Oscar O'Hara | — | 14h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 46417452 | Item authenticity concern | Solved | Urgent |  Lamar Hilll | — |  Garth Dooley | shippingrefundgift-card | 1h | ●Responded | 4/5 | — | — | Oct 11, 2025 | - | |
| 93376514 | Address change after shipping | Solved | Low |  Lorena Cremin Jr. | — | Oscar O'Hara | shade-matchsamplesrefund | 7h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 81660074 | Allergic reaction concern | Solved | Normal |  Lucio Gorczany | — | Kaela Friesen | — | 2h | ⊘Not fired | — | — | — | Feb 25, 2026 | - | |
| 39358324 | Wholesale order question | Solved | Low |  Robert Schiller V | — | Garth Dooley | app | 20h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 30565831 | App login problem | Solved | Normal |  Leon Monahan | — | Garth Dooley | — | 8h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 80645255 | Wrong shade sent | Solved | Low |  Alfreda Shields | — | Darryl Jacobi | samplesinfluencergift-card | 8h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |
| 83094915 | Lost package follow-up | Solved | Normal |  Arthur Gutmann | — | Oscar O'Hara | Chat | fragrance | 1d 14h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - |
| 91220655 | Order arrived damaged | Solved | Normal |  Ernestina Rau | — | Dr. Mandy McLaughlin | Chat | bopisvipwholesale | 6d 22h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |
| 23090174 | Missing samples in order | Solved | Normal |  Merritt Gibson | — | Steve O'Conner | loyaltyapp | 5h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |
| 55871016 | App crashes at checkout | Solved | High | Lyric Reichel | — | Kaela Friesen | Chat | — | 4d 15h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - |
| 25657459 | Order arrived damaged | Open | Normal |  Florian Herman | — |  Julie Hodkiewicz | Social | — | - | —Skipped | — | — | — | Mar 27, 2026 | - |
| 82095389 | Gift card balance question | Solved | Normal |  Anita Littel | — | Darryl Jacobi | — | 3h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 99747835 | Loyalty points not posting | Open | Low |  Cecilia Hilll | Quartz Gifting |  Vilma Gusikowski | damagedgift-card | - | —Skipped | — | — | — | Sep 29, 2025 | - |