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Showing 15,751 - 15,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29084854 | Cancel order request | Solved | Normal |  Jack Purdy | — |  Mr. Lonie Hudson | fragrance | 6h | ●Responded | 5/5 | — | — | Jun 18, 2025 | - | |
| 78728398 | Cancel order request | Solved | Normal |  Larry Schaefer V | — |  Ignatius Cummerata | — | 3d 19h | ●Responded | 4/11 | — | — | Nov 21, 2025 | - | |
| 70357484 | Allergic reaction concern | Pending | Normal |  Stella Koch | — |  Dr. Mandy McLaughlin | loyaltysamplesdamaged | - | —Skipped | — | — | — | Apr 18, 2026 | - | |
| 29433273 | BOPIS pickup not ready | Pending | Normal |  Ashlynn Zulauf | — |  Steve O'Conner | — | - | —Skipped | — | — | — | Jun 20, 2025 | - | |
| 77975600 | Store experience feedback | Solved | Normal |  Henrietta Gleason | — |  Garth Dooley | loyaltygift-card | 3h | ●Responded | 4/5 | — | — | Apr 17, 2026 | - | |
| 30557188 | Discount code not working | Solved | Normal |  D'angelo Koepp | — |  Jacklyn Dare | Chat | samples | 5h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 15986925 | Order arrived damaged | Solved | Normal |  Henrietta Jacobi DDS | — | Jacklyn Dare | viprefundgift-card | 2d 9h | ○Sent, no reply | — | — | — | May 27, 2025 | - | |
| 36563677 | Restock alert for backorder | Solved | Normal |  Gennaro Jaskolski | — | Ignatius Cummerata | — | 18h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 10151890 | Item authenticity concern | Solved | Normal |  Penelope Kautzer DVM | Highland Apothecary Co |  Oscar O'Hara | Phone | samples | 2d 9h | ⊘Not fired | — | — | — | Aug 20, 2025 | - |
| 33701602 | Wrong shade sent | Pending | Normal |  Terence Schiller | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Nov 21, 2025 | - | |
| 95045750 | Loyalty points not posting | Pending | High |  Ms. Nadia Yundt | — |  Mr. Skyla Trantow | Chat | bopisshipping | - | —Skipped | — | — | — | Mar 23, 2026 | - |
| 30714135 | Birthday gift not received | Solved | Normal |  Alvena Hartmann | — | Steve O'Conner | samples | 2h | ●Responded | 3/5 | — | — | Apr 29, 2026 | - | |
| 38700883 | Item authenticity concern | Open | Normal |  Loren Casper | — | Steve O'Conner | shade-match | - | —Skipped | — | — | — | May 20, 2026 | - | |
| 23987087 | Address change after shipping | Solved | Normal |  Dominick Schuster | — | Oscar O'Hara | bopis | 9h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 09389249 | Wholesale order question | Solved | Normal |  Calista Franecki PhD | — |  Mr. Eliza Gerhold IV | — | 19h | ●Responded | 10/11 | — | — | May 23, 2026 | - | |
| 00543594 | Lost package follow-up | Solved | Normal |  Lesley Rowe Sr. | — |  Leonard Waters-Howell | Social | shade-matchsamplesrefund | 3h | ⊘Not fired | — | — | — | Dec 1, 2025 | - |
| 82908975 | Question about product ingredients | Solved | Normal |  Tonya Littel | — | Julie Hodkiewicz | wholesaledamagedreturns | 6h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |
| 91494746 | BOPIS pickup not ready | Solved | Normal |  Ayana Hane | — |  Lily Raynor | influencerappsamples | 20h | ●Responded | 1/11 | — | — | May 15, 2026 | - | |
| 82082888 | Store experience feedback | Solved | Normal |  Dr. Carlie Kovacek | — | Mr. Lonie Hudson | — | 2d 3h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 75865058 | Cancel subscription / Auto-replenish | Pending | High |  Dr. Liam Waelchi | — |  Chaz Renner | Chat | vipappwholesale | - | —Skipped | — | — | — | Dec 15, 2025 | - |
| 90967850 | Birthday gift not received | Solved | Urgent |  Mrs. Ernestine Kassulke MD | — | Jacklyn Dare | Chat | — | 1h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 18377263 | Wholesale order question | Solved | High |  Yolanda Barton | — |  Mr. Cade Senger | Chat | damagedsamplesrefund | 3d 22h | ●Responded | 1/5 | — | — | Mar 17, 2026 | - |
| 56927083 | Address change after shipping | Solved | Urgent |  Janet Lynch | — | Lily Raynor | influencerwholesale | 2h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 00290656 | Birthday gift not received | Solved | Normal |  Juana Keeling | — |  Tommy Kuvalis | — | 6h | ●Responded | 5/5 | — | — | Oct 1, 2025 | - | |
| 60025049 | Restock alert for backorder | Solved | Low |  Arnulfo Medhurst | — | Mr. Eliza Gerhold IV | Chat | influencerdamagedshipping | 9h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 01512440 | Item authenticity concern | Solved | Normal |  Mr. Marquis Hermann | — | Lily Raynor | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - |
| 28454605 | Wrong shade sent | Solved | Normal |  Mr. Cedric Schiller | Verde Concierge | Chaz Renner | Chat | samplesfragrancewholesale | 1h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - |
| 37332901 | Price match request | Pending | Normal |  Eula Nienow | — | Ignatius Cummerata | — | - | —Skipped | — | — | — | Aug 29, 2025 | - | |
| 71757274 | Item authenticity concern | Solved | Low |  Maude Bogan | — |  Kip Schroeder IV | Chat | appgift-card | 4h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - |
| 30387154 | App login problem | Pending | Low |  Audie Goyette | — |  Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | Nov 12, 2025 | - |
| 91445334 | Cancel order request | Solved | Normal |  Rudolph Gorczany | — |  Amely Pacocha | Chat | — | 2h | ●Responded | 10/11 | — | — | Jan 8, 2026 | - |
| 10219271 | Klarna / Afterpay split issue | Solved | Urgent |  Leonard Towne | — |  Katrina Johns | — | 9h | ●Responded | 5/5 | — | — | Sep 15, 2025 | - | |
| 39339359 | Order arrived damaged | Pending | Normal |  Reed Parker | — | Lily Raynor | returns | - | —Skipped | — | — | — | May 9, 2026 | - | |
| 36828020 | Birthday gift not received | Solved | Normal |  Shelley Carroll | — |  Faith Hilll | appgift-cardrefund | 6h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 58893890 | Pro discount enrollment | Solved | Low |  Forest Crooks | — | Mr. Lonie Hudson | apprefundshade-match | 14h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | |
| 26745587 | Influencer code not working | Solved | Low |  Jacqueline Borer | — | Chaz Renner | shade-match | 2h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 02918517 | Missing items in shipment | Solved | Normal |  Chyna Langworth | — | Tommy Kuvalis | — | 9d 1h | ●Responded | 2/5 | — | — | Oct 13, 2025 | - | |
| 48962171 | Where is my order? | Solved | Normal |  Randal Dickens Jr. | — |  Kaela Friesen | wholesale | 6h | ●Responded | 5/5 | — | — | Mar 12, 2026 | - | |
| 22176238 | Allergic reaction concern | Open | Normal |  Ben Schimmel | — | Chaz Renner | Chat | — | - | —Skipped | — | — | — | Oct 23, 2025 | - |
| 82459666 | Store experience feedback | Solved | Normal |  Clinton Wolf | — | Mr. Lonie Hudson | samplesfragrance | 8h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | |
| 95770815 | Wholesale order question | Solved | Low |  Toby Gerhold | — |  Darryl Jacobi | influencerrefunddamaged | 6h | ●Responded | 5/5 | — | — | Apr 9, 2026 | - | |
| 70177208 | Gift card balance question | Solved | Low |  Helga Wiza V | — | Lily Raynor | Chat | shippingshade-match | 1d 10h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 88006821 | Pro discount enrollment | Open | Low |  Roman McClure | — | Oscar O'Hara | shade-match | - | —Skipped | — | — | — | Aug 17, 2025 | - | |
| 70861708 | Insider tier issue | Solved | Normal |  Claudine Daugherty-Boyer | — | Amely Pacocha | Social | samples | 15h | ⊘Not fired | — | — | — | Jan 14, 2026 | - |
| 47082492 | Loyalty points not posting | Solved | Low |  Madilyn Armstrong III | — |  Yazmin Jast | Chat | samplesloyalty | 16h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - |
| 44433992 | Store experience feedback | Solved | Normal |  Billie Okuneva | — | Garth Dooley | samplesrefundfragrance | 3d 23h | ●Responded | 2/5 | — | — | Jan 15, 2026 | - | |
| 32526522 | Where is my order? | Solved | Normal |  Dessie Lubowitz | — | Lily Raynor | bopiswholesale | 4h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 08695737 | Influencer code not working | Pending | Normal |  Eliane Witting IV | — | Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Jun 20, 2025 | - |
| 01962808 | Price match request | Solved | Normal |  Caterina Wintheiser | — | Katrina Johns | vipshippingloyalty | 17h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 74703958 | Restock alert for backorder | Solved | Normal |  Sadie Littel | — | Mr. Lonie Hudson | loyalty | 5h | ⊘Not fired | — | — | — | Mar 26, 2026 | - |