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Showing 16,301 - 16,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 30494027 | Discount code not working | Solved | Low |  Mr. Clovis Schmidt | — |  Mr. Cade Senger | Chat | wholesale | 12h | ●Responded | 10/11 | — | — | Feb 27, 2026 | - |
| 39061663 | Influencer code not working | Pending | Normal |  Myrtle Pagac | — |  Steve O'Conner | vipshade-matchinfluencer | - | —Skipped | — | — | — | Mar 2, 2026 | - | |
| 77721139 | Birthday gift not received | Solved | Normal |  Orin Beier II | — |  Katrina Johns | Chat | bopisshade-matchshipping | 6h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - |
| 21636092 | App crashes at checkout | Solved | Normal |  Luz Kertzmann | — |  Kip Schroeder IV | shipping | 1h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 97849533 | Cancel order request | Solved | Normal |  Audie Goyette | — |  Dr. Mandy McLaughlin | Chat | — | 19h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - |
| 63089238 | Discount code not working | Solved | Normal |  Giles Gusikowski | — |  Ignatius Cummerata | Chat | appgift-card | 4h | ⊘Not fired | — | — | — | Feb 6, 2026 | - |
| 34083287 | Lost package follow-up | Solved | Urgent |  Elsie Schumm | — | Katrina Johns | — | 2d 23h | ●Responded | 4/5 | — | — | May 16, 2026 | - | |
| 12041231 | Klarna / Afterpay split issue | Pending | High |  Webster Gerhold | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Jan 21, 2026 | - | |
| 74209337 | Question about product ingredients | Solved | High |  Tyra Konopelski DDS | — |  Jacklyn Dare | Chat | — | 2h | ●Responded | 5/5 | — | — | May 5, 2026 | - |
| 85094648 | Order arrived damaged | Solved | Normal |  Jovanny Upton | — | Julie Hodkiewicz | vipshipping | 23h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 45640254 | Restock alert for backorder | Solved | Normal |  Ben Schimmel | — |  Yazmin Jast | samples | 4h | ●Responded | 4/5 | — | — | Jan 14, 2026 | - | |
| 94634727 | Where is my order? | Pending | Normal |  Brandi Wehner | — |  Amely Pacocha | Chat | — | - | —Skipped | — | — | — | Sep 10, 2025 | - |
| 52955507 | Discount code not working | Pending | Normal |  Daniel Miller | — | Dr. Mandy McLaughlin | refundshippingvip | - | —Skipped | — | — | — | Apr 9, 2026 | - | |
| 25372372 | Influencer code not working | Solved | Normal |  Ross Heathcote | — |  Miss Amber Hintz Sr. | — | 2d 7h | ●Responded | 3/5 | — | — | Jun 10, 2025 | - | |
| 46276488 | Gift card balance question | Solved | Normal |  Anita Littel | — | Julie Hodkiewicz | bopis | 2h | ⊘Not fired | — | — | — | Sep 18, 2025 | - | |
| 40233929 | App crashes at checkout | Solved | Urgent |  Shanie Wolff | — | Julie Hodkiewicz | wholesale | 21h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - | |
| 31830250 | Klarna / Afterpay split issue | Solved | Low |  Dominic Ankunding | — | Yazmin Jast | Social | loyaltyvip | 14h | ⊘Not fired | — | — | — | Nov 9, 2025 | - |
| 34863827 | Cancel subscription / Auto-replenish | Solved | Normal |  Connie Okuneva III | — | Ignatius Cummerata | Chat | bopisloyalty | 14h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 86805035 | Influencer code not working | Solved | Normal |  Geneva Franey | — |  Leonard Waters-Howell | refunddamaged | 19h | ●Responded | 4/5 | — | — | Jan 2, 2026 | - | |
| 48441584 | Missing samples in order | Solved | Normal |  Miss Angelica Jacobson | — |  Chaz Renner | app | 1h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 23127953 | Address change after shipping | Solved | Normal |  Marshall O'Connell | — | Leonard Waters-Howell | refund | 22h | ●Responded | 10/11 | — | — | Jun 21, 2025 | - | |
| 55479601 | Influencer code not working | Solved | Low |  Deja Bahringer | — |  Lily Raynor | — | 21h | ●Responded | 4/5 | — | — | Apr 28, 2026 | - | |
| 48911877 | Address change after shipping | Solved | Normal |  Forrest Stehr | — | Jacklyn Dare | Chat | returnssampleswholesale | 1d 4h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - |
| 61421304 | Foundation match help | Solved | Normal |  Immanuel Hayes | — |  Garth Dooley | damagedapp | 2h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 01802189 | Influencer code not working | Solved | Normal |  Chelsey Bednar-Goodwin | — |  Mr. Lonie Hudson | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - |
| 25393607 | Wholesale order question | Solved | Normal |  Cory Hills MD | — |  Tommy Kuvalis | Chat | loyaltysamplesfragrance | 8d 17h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 45415728 | Question about product ingredients | Solved | Low |  Orie Tillman | — | Tommy Kuvalis | Chat | — | 1d 22h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - |
| 95168444 | Wrong shade sent | Solved | Normal |  Jacqueline Ferry | — | Katrina Johns | Chat | — | 4h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - |
| 90499017 | Shipping cost question | Solved | Normal |  Jeanne Gleason | — | Leonard Waters-Howell | returnsinfluencer | 9h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 70548541 | Klarna / Afterpay split issue | Solved | Normal |  Eugene Spencer | — | Julie Hodkiewicz | Chat | — | 22h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - |
| 20076450 | Restock alert for backorder | Solved | High |  Zechariah Blick | — | Leonard Waters-Howell | wholesalevip | 13h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 14788843 | Shipping cost question | Open | Normal |  Eloy Dicki | — | Leonard Waters-Howell | Social | fragrance | - | —Skipped | — | — | — | Dec 29, 2025 | - |
| 96803680 | Where is my order? | Solved | Normal |  Eugene Koepp | — | Garth Dooley | influencershade-match | 3h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 12623450 | Store experience feedback | Solved | High |  Geraldine Bahringer | — |  Mr. Eliza Gerhold IV | fragranceshippingloyalty | 15h | ●Responded | 5/5 | — | — | Mar 17, 2026 | - | |
| 87402853 | Return after 30-day window | Solved | Normal |  Lisette Block | — | Mr. Eliza Gerhold IV | wholesalesamples | 2d 2h | ●Responded | 4/5 | — | — | Aug 13, 2025 | - | |
| 81190734 | App crashes at checkout | Solved | Normal |  Claud Schaefer | — |  Vilma Gusikowski | shade-matchsamples | 3h | ●Responded | 4/5 | — | — | Sep 4, 2025 | - | |
| 80002559 | Price match request | Solved | Normal |  Miss Emma Weimann | — | Mr. Cade Senger | Social | app | 16h | ⊘Not fired | — | — | — | May 2, 2026 | - |
| 45853244 | Allergic reaction concern | Solved | Normal |  Kavon Abbott | — | Amely Pacocha | Chat | fragrance | 3h | ⊘Not fired | — | — | — | Nov 5, 2025 | - |
| 33957145 | Missing items in shipment | Solved | Urgent |  Weston Bogisich | — | Jacklyn Dare | Chat | samples | 20h | ●Responded | 5/5 | — | — | Jun 4, 2025 | - |
| 47779601 | Influencer code not working | Solved | Normal |  Mrs. Sylvia Kshlerin Sr. | — | Mr. Eliza Gerhold IV | — | 1h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 80201277 | Missing samples in order | Solved | High |  Graham Abernathy | — | Yazmin Jast | Chat | loyalty | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - |
| 71676535 | BOPIS pickup not ready | Solved | High |  Roman McClure | — | Leonard Waters-Howell | Chat | returnssamples | 21h | ●Responded | 5/5 | — | — | Apr 19, 2026 | - |
| 22588954 | App login problem | Pending | Normal |  Dr. Ervin Crooks | — | Julie Hodkiewicz | bopis | - | —Skipped | — | — | — | Jan 13, 2026 | - | |
| 84101685 | Insider tier issue | Solved | Low |  Mallory Little | — | Leonard Waters-Howell | Phone | fragrancewholesalesamples | 1h | ○Sent, no reply | — | — | — | May 25, 2025 | - |
| 32100139 | Gift card balance question | Solved | Normal |  Charlotte Abernathy III | — | Chaz Renner | Chat | — | 4h | ●Responded | 1/5 | — | — | Feb 17, 2026 | - |
| 84655584 | Item authenticity concern | Solved | Low |  Aglae McLaughlin | Beacon Hospitality | Kip Schroeder IV | Phone | — | 1h | ●Responded | 4/5 | — | — | Dec 12, 2025 | - |
| 80884845 | Shipping cost question | Solved | Normal |  Reagan Erdman | — | Ignatius Cummerata | Phone | samples | 1h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 20852819 | Missing samples in order | Solved | Normal |  Carrie Koelpin | — | Vilma Gusikowski | bopis | 6h | ●Responded | 5/5 | — | — | Sep 10, 2025 | - | |
| 55182191 | Store experience feedback | Solved | Urgent |  Mr. Marquis Hermann | — | Mr. Lonie Hudson | fragrance | 3h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |
| 29908627 | Address change after shipping | Solved | Normal |  Lonnie Kling | — | Mr. Lonie Hudson | — | 2h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |