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Showing 17,301 - 17,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 39623262 | Order arrived damaged | Solved | Low |  Jeannie Ledner | — |  Katrina Johns | vipshipping | 10h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 61138646 | Refund not received | Solved | Low |  Eugene Spencer | — |  Oscar O'Hara | — | 2h | ●Responded | 5/5 | — | — | Nov 1, 2025 | - | |
| 14463577 | Birthday gift not received | Solved | Normal |  Barbara Herman | — |  Mr. Lonie Hudson | fragranceshippingloyalty | 5h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 26054256 | Missing items in shipment | Solved | Normal |  Georgia Bartoletti | — |  Steve O'Conner | wholesalebopis | 4h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |
| 68587832 | Item authenticity concern | Solved | Normal |  Mr. Joel Hayes-Hilpert | — |  Eula McKenzie | Social | influencerbopis | 21h | ⊘Not fired | — | — | — | Jan 9, 2026 | - |
| 48189915 | Birthday gift not received | Open | Normal |  Dr. Reece Gusikowski | — |  Leonard Waters-Howell | damagedshipping | - | —Skipped | — | — | — | Apr 27, 2026 | - | |
| 06062923 | Klarna / Afterpay split issue | Pending | Urgent |  Kristian Shanahan | — |  Darryl Jacobi | Chat | shade-matchloyaltyinfluencer | - | —Skipped | — | — | — | Oct 7, 2025 | - |
| 76832350 | Klarna / Afterpay split issue | Solved | Normal |  Ashlynn Zulauf | — |  Miss Amber Hintz Sr. | — | 15h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |
| 48404726 | Influencer code not working | Solved | Low |  Mr. Sydnie Christiansen | — |  Ignatius Cummerata | — | 6h | ●Responded | 1/5 | — | — | Aug 14, 2025 | - | |
| 01071065 | Order arrived damaged | Pending | Low |  Brandt Legros | — |  Mr. Skyla Trantow | wholesalereturns | - | —Skipped | — | — | — | Dec 11, 2025 | - | |
| 61628628 | Question about product ingredients | Solved | Normal |  Pam Rau | — |  Kip Schroeder IV | influencershipping | 1d | ○Sent, no reply | — | — | — | Aug 17, 2025 | - | |
| 98259594 | Loyalty points not posting | Solved | Normal |  Britney Kilback-Bartell | — |  Tommy Kuvalis | fragrancebopis | 3d 13h | ○Sent, no reply | — | — | — | May 13, 2026 | - | |
| 59508227 | Lost package follow-up | Pending | Normal |  Luis Swaniawski | — | Darryl Jacobi | — | - | —Skipped | — | — | — | Jan 10, 2026 | - | |
| 72210979 | Wrong shade sent | Open | Normal |  Mrs. Dorothy Russel | — |  Julie Hodkiewicz | appfragrancewholesale | - | —Skipped | — | — | — | Oct 11, 2025 | - | |
| 04900884 | Item authenticity concern | Solved | High |  Kristopher Rogahn | — | Steve O'Conner | damaged | 1d 11h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 77869000 | Loyalty points not posting | Solved | Low |  Skyla Hansen | Highland Apothecary Co |  Lily Raynor | — | 6h | ●Responded | 4/11 | — | — | Jan 22, 2026 | - | |
| 53045289 | Pro discount enrollment | Pending | Normal |  Flora Bosco | — | Tommy Kuvalis | wholesalereturns | - | —Skipped | — | — | — | Nov 20, 2025 | - | |
| 51749366 | Gift card balance question | Solved | Normal |  Clara Brekke | — | Ignatius Cummerata | Chat | loyaltygift-card | 7d 4h | ●Responded | 2/5 | — | — | Dec 31, 2025 | - |
| 59171338 | Birthday gift not received | Solved | High |  Amy Weissnat | — | Darryl Jacobi | Chat | damagedwholesaleloyalty | 23h | ●Responded | 4/5 | — | — | Nov 6, 2025 | - |
| 77990608 | Wrong shade sent | Solved | Normal |  Krista Franecki | — | Tommy Kuvalis | Chat | refundinfluencervip | 13h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - |
| 12069285 | Lost package follow-up | Solved | Normal |  Duane Effertz | — |  Faith Hilll | vipsamplesreturns | 13h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |
| 35332846 | Return after 30-day window | Solved | Normal |  Alan Little | — | Tommy Kuvalis | Chat | refundinfluencershipping | 11h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - |
| 31014607 | Klarna / Afterpay split issue | Solved | Normal |  Heather Kuhic | — | Julie Hodkiewicz | loyaltyshippingapp | 18h | ●Responded | 10/11 | — | — | Oct 8, 2025 | - | |
| 84292763 | Insider tier issue | Solved | Normal |  Scottie Schaefer DDS | — |  Mr. Eliza Gerhold IV | bopis | 3h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 66454095 | Order arrived damaged | Solved | Normal |  Lennie Johns | — | Kip Schroeder IV | — | 6h | ●Responded | 4/5 | — | — | Jan 29, 2026 | - | |
| 34183300 | Pro discount enrollment | Solved | Normal |  Kaitlin Weber | — | Mr. Lonie Hudson | vip | 6h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 37718383 | Lost package follow-up | Solved | Normal |  Reva Schuster | — | Mr. Eliza Gerhold IV | Phone | — | 5h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 35179818 | Shipping cost question | Solved | Normal |  Dr. Donavon Sporer | — | Mr. Lonie Hudson | sampleswholesale | 2d 23h | ●Responded | 4/5 | — | — | May 7, 2026 | - | |
| 84088859 | Cancel order request | Solved | Normal |  Margie Stokes | — |  Kaela Friesen | Chat | gift-card | 5h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - |
| 82916358 | Influencer code not working | Solved | Normal |  Willard Torphy PhD | — |  Dr. Mandy McLaughlin | samplesreturnsshipping | 21h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | |
| 83223498 | Discount code not working | Solved | Low |  Rachael Kautzer | — | Kaela Friesen | — | 19h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |
| 76209267 | Address change after shipping | Open | High |  Dr. Henry Tromp DVM | — | Katrina Johns | influencer | - | —Skipped | — | — | — | Jul 13, 2025 | - | |
| 68362831 | Item authenticity concern | Solved | Normal |  Miss Nettie Muller | — | Steve O'Conner | — | 2d 7h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 67041418 | Order arrived damaged | Solved | Normal |  Ralph Pagac | — |  Garth Dooley | Social | returnsshipping | 6h | ⊘Not fired | — | — | — | May 31, 2025 | - |
| 16183533 | Lost package follow-up | Solved | Normal |  Mable Lind | — | Mr. Eliza Gerhold IV | Chat | refundshippinggift-card | 1d 23h | ⊘Not fired | — | — | — | Feb 2, 2026 | - |
| 24913189 | Gift card balance question | Solved | High |  Irma Fahey | — | Katrina Johns | Social | — | 2h | ⊘Not fired | — | — | — | Dec 17, 2025 | - |
| 08678040 | Wholesale order question | Solved | High |  Catherine Walter | — | Faith Hilll | — | 1d 2h | ●Responded | 9/11 | — | — | Dec 16, 2025 | - | |
| 24779672 | Loyalty points not posting | Solved | Normal |  Kay Boyer | — | Tommy Kuvalis | Chat | shade-match | 2d 14h | ●Responded | 4/5 | — | — | May 29, 2025 | - |
| 86253305 | Wrong shade sent | Solved | High |  Lamar Erdman | — |  Chaz Renner | Chat | bopisdamagedvip | 5h | ●Responded | 3/5 | — | — | Dec 19, 2025 | - |
| 15721083 | Allergic reaction concern | Solved | Normal |  Ms. Alexandra Toy | — | Chaz Renner | Chat | bopisapp | 10h | ●Responded | 5/5 | — | — | May 8, 2026 | - |
| 34266255 | Discount code not working | Solved | High |  Suzanne Rolfson Sr. | — | Eula McKenzie | refund | 16h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 79344797 | Shipping cost question | Pending | Normal |  Mohamed O'Keefe | — | Garth Dooley | shippingloyaltywholesale | - | —Skipped | — | — | — | Dec 4, 2025 | - | |
| 75972395 | Where is my order? | Solved | Normal |  Juliana Kshlerin-Pagac | — |  Amely Pacocha | returnsrefund | 5h | ●Responded | 4/5 | — | — | Jul 14, 2025 | - | |
| 29642692 | Influencer code not working | Solved | Normal |  Mrs. Geneva Orn | — | Chaz Renner | shade-matchgift-cardinfluencer | 17h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 24508776 | Missing items in shipment | Solved | Normal |  Mr. Keon Schuster | — | Dr. Mandy McLaughlin | — | 3h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 98262700 | Shipping cost question | Open | Low |  Cordie Jaskolski | — | Julie Hodkiewicz | Chat | app | - | —Skipped | — | — | — | Dec 10, 2025 | - |
| 99988732 | App login problem | Solved | Normal |  Stuart Waters | — | Mr. Skyla Trantow | Chat | influencervipbopis | 2d 20h | ●Responded | 3/5 | — | — | Oct 8, 2025 | - |
| 31955287 | Price match request | Solved | Normal |  Mr. Felipe O'Conner | — | Dr. Mandy McLaughlin | Chat | fragrance | 5h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 48527297 | Refund not received | Solved | Normal |  Sophie Feeney | — | Katrina Johns | Chat | — | 2d 9h | ●Responded | 3/5 | — | — | Aug 1, 2025 | - |
| 45148190 | Gift card balance question | Solved | Low |  Eldridge Feeney | — | Mr. Skyla Trantow | refund | 21h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |