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Showing 17,501 - 17,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 65551791 | Influencer code not working | Solved | High |  Jay Ziemann | — |  Jacklyn Dare | Social | bopiswholesaledamaged | 8h | ⊘Not fired | — | — | — | Jun 9, 2025 | - |
| 97903412 | Address change after shipping | Pending | Normal |  Jordan Gerlach | — |  Miss Amber Hintz Sr. | Phone | refundapp | - | —Skipped | — | — | — | Mar 28, 2026 | - |
| 22671227 | Where is my order? | Solved | Normal |  Gail Bradtke | — |  Steve O'Conner | Chat | — | 9h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - |
| 70097926 | Pro discount enrollment | Solved | Low |  Robb Schoen | — |  Ignatius Cummerata | shippinggift-cardwholesale | 4h | ●Responded | 5/5 | — | — | Jan 28, 2026 | - | |
| 18879201 | Order arrived damaged | Open | Normal |  Makenzie Hilpert | — |  Mr. Lonie Hudson | loyaltyappgift-card | - | —Skipped | — | — | — | Dec 15, 2025 | - | |
| 30440076 | BOPIS pickup not ready | Solved | Normal |  Laurie Bins | — |  Faith Hilll | Chat | fragranceloyalty | 11h | ●Responded | 5/5 | — | — | Jul 12, 2025 | - |
| 81718804 | App crashes at checkout | Pending | Normal |  Phyllis Bartell | — | Jacklyn Dare | shade-match | - | —Skipped | — | — | — | Apr 26, 2026 | - | |
| 67077117 | Foundation match help | Solved | Low |  Sadie Littel | — |  Eula McKenzie | shippingshade-match | 6h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 33493939 | Order arrived damaged | Solved | High |  Carrie Koelpin | — |  Garth Dooley | — | 1h | ●Responded | 1/5 | — | — | Mar 19, 2026 | - | |
| 36075778 | Influencer code not working | Solved | Urgent |  Floyd Huels | — |  Tommy Kuvalis | shade-matchvipbopis | 19h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 48469323 | Shipping cost question | Solved | Normal |  Loren Casper | — |  Mr. Eliza Gerhold IV | refund | 22h | ●Responded | 1/5 | — | — | Aug 27, 2025 | - | |
| 68317165 | Birthday gift not received | Solved | Normal |  Miss Kathy Trantow Sr. | — |  Amely Pacocha | Phone | bopis | 1h | ●Responded | 10/11 | — | — | Nov 6, 2025 | - |
| 43691226 | BOPIS order cancelled at store | Solved | Normal |  Ludwig Ratke | — | Ignatius Cummerata | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 4, 2026 | - |
| 41833089 | Allergic reaction concern | Solved | High |  Orval Considine I | — |  Vilma Gusikowski | Chat | — | 3h | ●Responded | 10/11 | — | — | May 14, 2026 | - |
| 32455876 | Birthday gift not received | Solved | Normal |  Daija Koss | — | Amely Pacocha | influencer | 1d 1h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |
| 18958651 | Order arrived damaged | Solved | High |  Kay Berge | — | Miss Amber Hintz Sr. | wholesalerefund | 9h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |
| 98764055 | Foundation match help | Solved | Normal |  Della Cruickshank | — | Amely Pacocha | — | 5h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 18558616 | BOPIS pickup not ready | Solved | Normal |  Todd Streich | — |  Oscar O'Hara | Phone | loyaltyinfluencer | 1h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 82622519 | App crashes at checkout | Solved | High |  Liza Kozey | — |  Mr. Skyla Trantow | Chat | — | 6h | ●Responded | 4/5 | — | — | Apr 21, 2026 | - |
| 17263127 | Question about product ingredients | Solved | High |  Justen Tremblay | — | Vilma Gusikowski | damagedwholesalebopis | 19h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 89067565 | Loyalty points not posting | Solved | Normal |  Ray Armstrong | — | Vilma Gusikowski | vip | 5h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 05432105 | Order arrived damaged | Solved | Normal |  Zechariah Blick | — |  Yazmin Jast | samplesvip | 3h | ●Responded | 5/5 | — | — | Jul 31, 2025 | - | |
| 28358725 | Cancel subscription / Auto-replenish | Solved | Normal |  Osvaldo Roberts | — | Faith Hilll | Chat | — | 6h | ●Responded | 2/5 | — | — | Apr 30, 2026 | - |
| 30230457 | Shipping cost question | Solved | Low |  Mrs. Rachael Weissnat | — |  Mr. Cade Senger | Social | — | 8h | ⊘Not fired | — | — | — | Apr 16, 2026 | - |
| 30706507 | Birthday gift not received | Solved | Normal |  Faye Beier | — | Ignatius Cummerata | Chat | loyaltyapp | 6h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - |
| 81728285 | Lost package follow-up | Solved | Normal |  Loyal Jerde | — | Mr. Eliza Gerhold IV | Social | app | 3h | ⊘Not fired | — | — | — | Apr 8, 2026 | - |
| 49685140 | Price match request | Solved | Normal |  Uriel Kulas | — | Mr. Eliza Gerhold IV | Chat | refundapployalty | 20h | ●Responded | 3/5 | — | — | Nov 27, 2025 | - |
| 21927727 | Influencer code not working | Solved | Normal |  Bridget Crist I | — | Jacklyn Dare | — | 10h | ●Responded | 10/11 | — | — | Feb 24, 2026 | - | |
| 69426828 | Cancel order request | Solved | Normal |  Forrest Mraz | — |  Julie Hodkiewicz | — | 5h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 19069712 | Birthday gift not received | Solved | Low |  Mr. Bradford Kutch | — | Oscar O'Hara | Chat | samples | 4h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - |
| 52537456 | Birthday gift not received | Solved | Normal |  Mr. Luis Kuhn | — |  Leonard Waters-Howell | Chat | influencer | 18h | ⊘Not fired | — | — | — | Aug 1, 2025 | - |
| 63458120 | Return after 30-day window | Solved | Normal |  Tracy Fadel | — |  Kip Schroeder IV | Chat | gift-cardsamplesbopis | 17h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - |
| 76326102 | Question about product ingredients | Solved | Low |  Rufus Steuber | — |  Lily Raynor | shade-match | 6h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | |
| 89756709 | Item authenticity concern | Solved | Normal |  Jason Kuhlman | — |  Kaela Friesen | samplesbopisvip | 6h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |
| 14329612 | Lost package follow-up | Solved | Normal |  Ottilie Skiles | — | Vilma Gusikowski | Phone | loyalty | 6h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 96264885 | Pro discount enrollment | Pending | Low |  Marilou Luettgen | — | Julie Hodkiewicz | Chat | refund | - | —Skipped | — | — | — | Apr 24, 2026 | - |
| 15732010 | Influencer code not working | Solved | High |  Everardo Larson | — | Amely Pacocha | — | 21h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 79626453 | Wrong shade sent | Pending | Low |  Dora Turcotte | — |  Chaz Renner | damaged | - | —Skipped | — | — | — | May 13, 2026 | - | |
| 42103442 | BOPIS pickup not ready | Solved | Normal |  Rosendo Friesen | — | Lily Raynor | Phone | returnssamples | 12h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 27953350 | Discount code not working | Open | Normal |  Lillie Lang | — | Miss Amber Hintz Sr. | Social | gift-carddamaged | - | —Skipped | — | — | — | Apr 27, 2026 | - |
| 62843619 | Klarna / Afterpay split issue | Solved | Normal |  Merle Hickle | — | Miss Amber Hintz Sr. | Chat | influencervip | 5h | ●Responded | 10/11 | — | — | Dec 4, 2025 | - |
| 57128342 | Question about product ingredients | Solved | Normal |  Esteban O'Connell | — | Chaz Renner | influencer | 21h | ●Responded | 4/5 | — | — | Oct 31, 2025 | - | |
| 45949175 | Missing items in shipment | Solved | Normal | Loyal Jerde | — | Kaela Friesen | returnsshippingrefund | 20h | ●Responded | 4/5 | — | — | Jul 11, 2025 | - | |
| 63573144 | Return after 30-day window | Pending | Normal |  Marguerite Dietrich | — | Kaela Friesen | — | - | —Skipped | — | — | — | Oct 17, 2025 | - | |
| 01522632 | Question about product ingredients | Solved | Normal |  Allen Prohaska | — | Mr. Eliza Gerhold IV | — | 5h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 76836372 | Missing samples in order | Pending | Normal |  Dalton Stiedemann | — | Miss Amber Hintz Sr. | bopis | - | —Skipped | — | — | — | Aug 20, 2025 | - | |
| 33459328 | Store experience feedback | Solved | Normal |  Mr. Willard Moen | — | Leonard Waters-Howell | — | 2d 22h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 95536479 | Item authenticity concern | Solved | Low |  Triston Wuckert | — | Mr. Lonie Hudson | vipfragranceshipping | 22h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 53012758 | Wrong shade sent | Solved | Normal |  Eleonore Blick | — | Mr. Eliza Gerhold IV | Phone | bopiswholesaleloyalty | 1d | ●Responded | 5/5 | — | — | Jun 23, 2025 | - |
| 33006579 | Store experience feedback | Solved | Normal |  Michele Turcotte | — | Julie Hodkiewicz | bopis | 6h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - |