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Showing 17,901 - 17,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26488282 | Discount code not working | Solved | Normal |  Ulises Larkin | — |  Mr. Skyla Trantow | Chat | gift-card | 1d 2h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 49779354 | Loyalty points not posting | Solved | Normal |  Aliyah Lehner | — |  Kaela Friesen | Social | — | 1h | ⊘Not fired | — | — | — | May 15, 2026 | - |
| 21808896 | Influencer code not working | Solved | Normal |  Mrs. Dorothy Russel | — |  Faith Hilll | returnsapp | 5h | ●Responded | 7/11 | — | — | Sep 1, 2025 | - | |
| 36349940 | Refund not received | Open | Low |  Audrey Rau | — | Faith Hilll | Phone | — | - | —Skipped | — | — | — | Jan 23, 2026 | - |
| 22640500 | BOPIS order cancelled at store | Pending | Normal |  Deja Bahringer | — | Kaela Friesen | Chat | loyaltybopiswholesale | - | —Skipped | — | — | — | Apr 24, 2026 | - |
| 92620709 | App crashes at checkout | Solved | Low |  Mr. Luke Lakin | — | Faith Hilll | Chat | returnswholesale | 6h | ●Responded | 5/5 | — | — | Jun 20, 2025 | - |
| 16868908 | Missing items in shipment | Solved | Normal |  Alan Rosenbaum | — |  Oscar O'Hara | Chat | refund | 4h | ●Responded | 5/5 | — | — | Oct 9, 2025 | - |
| 32583505 | Where is my order? | Solved | High |  Miss Roslyn Ziemann | — |  Dr. Mandy McLaughlin | refundvip | 19h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 85539678 | Restock alert for backorder | Pending | Normal |  Madison Volkman | — |  Chaz Renner | damaged | - | —Skipped | — | — | — | Nov 13, 2025 | - | |
| 54157980 | Order arrived damaged | Solved | Urgent |  Trever Durgan | — |  Miss Amber Hintz Sr. | — | 2d 17h | ●Responded | 4/5 | — | — | Mar 3, 2026 | - | |
| 69048274 | Klarna / Afterpay split issue | Solved | Low |  Amos Mills | — |  Ignatius Cummerata | bopis | 3h | ●Responded | 5/5 | — | — | Dec 11, 2025 | - | |
| 16275276 | Insider tier issue | Solved | Low |  Glen Flatley | — |  Katrina Johns | — | 3h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | |
| 25211006 | Cancel order request | Solved | Normal |  April Abernathy | — | Oscar O'Hara | fragrancerefund | 1d 17h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 22726061 | Where is my order? | Solved | Low |  Rosendo Shanahan | — | Ignatius Cummerata | Chat | shippingfragrancewholesale | 1d 14h | ⊘Not fired | — | — | — | Mar 9, 2026 | - |
| 19733673 | Question about product ingredients | Solved | Normal |  Joel Runolfsdottir | — | Miss Amber Hintz Sr. | Phone | — | 1d 21h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - |
| 51347130 | Foundation match help | Solved | High |  Montana Gutmann | — | Chaz Renner | shade-match | 5h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - | |
| 67345175 | BOPIS order cancelled at store | Pending | Normal |  Lesley Rowe Sr. | — |  Garth Dooley | — | - | —Skipped | — | — | — | Mar 13, 2026 | - | |
| 08260013 | Missing samples in order | Solved | Low |  Martine O'Keefe | — |  Julie Hodkiewicz | shippingfragrance | 2h | ⊘Not fired | — | — | — | Aug 26, 2025 | - | |
| 74154351 | Where is my order? | Solved | Normal |  Zechariah Blick | — |  Lily Raynor | Chat | damagedfragrance | 1d | ⊘Not fired | — | — | — | Oct 10, 2025 | - |
| 74246327 | Where is my order? | Solved | Normal |  Alyssa Christiansen | — | Katrina Johns | Chat | shippingsamplesdamaged | 5h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 19233370 | Wholesale order question | Solved | Normal |  Earnest Purdy | — |  Mr. Cade Senger | gift-cardshippingreturns | 1d | ⊘Not fired | — | — | — | Apr 27, 2026 | - | |
| 85680460 | Wholesale order question | Solved | Normal |  Brittany Tromp | — |  Amely Pacocha | influencerfragrancegift-card | 2h | ●Responded | 7/11 | — | — | Jun 16, 2025 | - | |
| 02415178 | App crashes at checkout | Solved | Normal |  Melinda Runolfsdottir | — |  Kip Schroeder IV | damaged | 6h | ●Responded | 5/5 | — | — | May 21, 2026 | - | |
| 59969571 | Lost package follow-up | Solved | Normal |  Dr. Janelle Mills | — | Ignatius Cummerata | fragrance | 1d 16h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 32310291 | BOPIS pickup not ready | Solved | Low |  Charlie Kling | — |  Darryl Jacobi | — | 10h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 28256413 | Wholesale order question | Solved | High |  Genevieve Kshlerin-Bernier | — | Chaz Renner | Phone | — | 20h | ⊘Not fired | — | — | — | Sep 5, 2025 | - |
| 16367952 | App crashes at checkout | Solved | Normal |  Stacy Farrell | — |  Mr. Lonie Hudson | Chat | shippingvipshade-match | 19h | ●Responded | 1/5 | — | — | Jan 24, 2026 | - |
| 51712204 | Where is my order? | Solved | Normal |  Salvador Roberts | — |  Tommy Kuvalis | Phone | loyaltysampleswholesale | 19h | ●Responded | 5/5 | — | — | Mar 26, 2026 | - |
| 58227160 | Address change after shipping | Solved | High |  Mr. Rufus Will I | — | Ignatius Cummerata | Chat | fragrancereturns | 2h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - |
| 66173986 | Birthday gift not received | Solved | Low |  Larry Schaefer V | — | Julie Hodkiewicz | damagedloyaltyshade-match | 2h | ●Responded | 4/5 | — | — | May 13, 2026 | - | |
| 56645679 | Pro discount enrollment | Solved | Normal |  Noemie Rippin DVM | — |  Eula McKenzie | fragranceloyaltysamples | 23h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |
| 41154553 | Restock alert for backorder | Solved | High |  Renee Balistreri | — |  Steve O'Conner | Phone | wholesale | 19h | ●Responded | 5/5 | — | — | May 11, 2026 | - |
| 78199420 | Wrong shade sent | Solved | Normal |  Damon Tromp | — |  Mr. Eliza Gerhold IV | Chat | apprefundwholesale | 2d 23h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 44771365 | App crashes at checkout | Solved | Normal |  Frankie Emard-Reinger | — | Darryl Jacobi | — | 2d 4h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 97528168 | Price match request | Pending | Normal |  Margie Stokes | — | Kaela Friesen | Chat | app | - | —Skipped | — | — | — | Dec 6, 2025 | - |
| 33460132 | Address change after shipping | Pending | Normal |  Wendy Rolfson | — | Eula McKenzie | Chat | shippingrefund | - | —Skipped | — | — | — | Jan 31, 2026 | - |
| 48005950 | Missing items in shipment | Solved | Low |  Grayce Ziemann | North Star Retreats | Steve O'Conner | wholesale | 5h | ●Responded | 5/5 | — | — | May 13, 2026 | - | |
| 39578008 | Item authenticity concern | Solved | Normal |  Shaun Braun Sr. | — | Kaela Friesen | — | 2h | ●Responded | 10/11 | — | — | Sep 5, 2025 | - | |
| 28220441 | Where is my order? | Pending | Normal |  Osvaldo Roberts | — | Mr. Cade Senger | Chat | damagedwholesale | - | —Skipped | — | — | — | Dec 8, 2025 | - |
| 86656780 | Birthday gift not received | Solved | Normal |  Caesar Bednar | — | Julie Hodkiewicz | Chat | influencerbopis | 1d 5h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - |
| 88147718 | Price match request | Solved | High |  Dr. Nona Willms | — | Darryl Jacobi | Phone | refundinfluencer | 1h | ●Responded | 4/5 | — | — | Jul 11, 2025 | - |
| 92540631 | Refund not received | Solved | Normal |  Norberto Bosco | — | Miss Amber Hintz Sr. | Chat | — | 4h | ●Responded | 4/5 | — | — | Dec 15, 2025 | - |
| 36675904 | Discount code not working | Pending | High |  Merle Hickle | — |  Vilma Gusikowski | Phone | damaged | - | —Skipped | — | — | — | Nov 24, 2025 | - |
| 64929172 | Shipping cost question | Solved | Low |  Juana Baumbach | — |  Yazmin Jast | shade-matchgift-card | 18h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |
| 12042827 | Question about product ingredients | Solved | High |  Kurtis Denesik | — | Darryl Jacobi | fragrance | 5h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |
| 25303725 | Shipping cost question | Solved | Low |  Ansel Russel | — | Tommy Kuvalis | — | 2h | ●Responded | 4/5 | — | — | Jan 5, 2026 | - | |
| 24821651 | Insider tier issue | Solved | Low |  Ebony Bosco | — | Vilma Gusikowski | Chat | returnsgift-card | 10h | ⊘Not fired | — | — | — | Oct 8, 2025 | - |
| 51138592 | Missing items in shipment | Solved | Normal |  Shelia Kerluke | — | Garth Dooley | Chat | — | 6h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - |
| 25590264 | Cancel subscription / Auto-replenish | Pending | Normal |  Arnulfo Ritchie | — | Steve O'Conner | bopisshade-matchfragrance | - | —Skipped | — | — | — | Oct 1, 2025 | - | |
| 74474907 | Where is my order? | Solved | Normal |  Beulah Labadie | — | Mr. Eliza Gerhold IV | fragrancevipreturns | 1h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |