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Showing 18,051 - 18,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 25902561 | Cancel subscription / Auto-replenish | Solved | Normal |  Paul Durgan | — |  Eula McKenzie | influencer | 4h | ⊘Not fired | — | — | — | Sep 4, 2025 | - | |
| 07717043 | Loyalty points not posting | Solved | Normal |  Willard Nicolas | — |  Dr. Mandy McLaughlin | — | 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 65572312 | Birthday gift not received | Solved | Normal |  Cassidy Medhurst | Pacific Beauty Distributors |  Mr. Lonie Hudson | returnsfragrance | 4h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 81931532 | App login problem | Pending | Normal |  Hugh O'Hara | — |  Garth Dooley | loyalty | - | —Skipped | — | — | — | Jul 16, 2025 | - | |
| 70143736 | Cancel order request | Solved | Normal |  Emerald Hoeger | — |  Yazmin Jast | samples | 2h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | |
| 20316577 | Where is my order? | Pending | Low |  Frederique Bergstrom-Block MD | — |  Kaela Friesen | fragranceloyalty | - | —Skipped | — | — | — | Feb 5, 2026 | - | |
| 11322676 | BOPIS order cancelled at store | Solved | Normal |  Catherine Walter | — | Yazmin Jast | — | 5h | ●Responded | 10/11 | — | — | Jul 18, 2025 | - | |
| 09310759 | Store experience feedback | Solved | Normal |  Duane Effertz | — |  Miss Amber Hintz Sr. | Phone | — | 1d 15h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - |
| 55144289 | Item authenticity concern | Solved | Normal |  Tamara Corkery | — | Yazmin Jast | loyaltyreturnsinfluencer | 2d 11h | ●Responded | 4/5 | — | — | May 18, 2026 | - | |
| 14347750 | Loyalty points not posting | Pending | Normal |  Robb Schoen | — | Miss Amber Hintz Sr. | bopisgift-cardwholesale | - | —Skipped | — | — | — | Sep 16, 2025 | - | |
| 93795099 | Allergic reaction concern | Solved | Urgent |  Tracey Gusikowski | — | Miss Amber Hintz Sr. | Chat | shade-matchapp | 3h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 95022446 | Influencer code not working | Solved | Low |  Cristobal McKenzie | — | Miss Amber Hintz Sr. | Chat | damagedappshipping | 7d 3h | ●Responded | 1/5 | — | — | Feb 6, 2026 | - |
| 67380177 | Address change after shipping | Solved | Normal |  Ron Jakubowski DVM | — | Miss Amber Hintz Sr. | damagedshippingapp | 6h | ●Responded | 4/5 | — | — | Feb 22, 2026 | - | |
| 08400494 | Foundation match help | Pending | Urgent |  Dr. Isaiah Bahringer | — |  Chaz Renner | wholesaleapp | - | —Skipped | — | — | — | Apr 20, 2026 | - | |
| 14697910 | Allergic reaction concern | Solved | High |  Mack Osinski | — | Kaela Friesen | loyalty | 6h | ●Responded | 4/5 | — | — | Mar 16, 2026 | - | |
| 80463830 | Klarna / Afterpay split issue | Solved | High |  Mr. Lauretta Gulgowski Jr. | — | Chaz Renner | — | 6h | ●Responded | 5/5 | — | — | May 22, 2025 | - | |
| 77970122 | Refund not received | Solved | Normal |  Jamel Hansen | — |  Julie Hodkiewicz | vipgift-card | 1h | ⊘Not fired | — | — | — | Jul 28, 2025 | - | |
| 49262371 | Gift card balance question | Solved | Normal |  Ms. Lula Aufderhar | — | Garth Dooley | appsamples | 1h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 71297533 | Loyalty points not posting | Solved | Low |  Damien Stehr | — |  Kip Schroeder IV | Chat | loyaltyshade-match | 1d 11h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - |
| 01606094 | BOPIS order cancelled at store | Open | High |  Jasper Bahringer | — |  Mr. Skyla Trantow | Phone | loyalty | - | —Skipped | — | — | — | Dec 13, 2025 | - |
| 77718018 | Store experience feedback | Pending | Low |  Gloria Jakubowski | Silver Lake Studios |  Lily Raynor | Chat | returnsloyaltybopis | - | —Skipped | — | — | — | Jun 20, 2025 | - |
| 37477522 | Gift card balance question | Open | Normal |  Lelah Adams | — |  Oscar O'Hara | bopis | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 23696890 | Item authenticity concern | Solved | Low |  Berneice Heller | — | Miss Amber Hintz Sr. | samples | 13h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 85443946 | Pro discount enrollment | Solved | Low |  Roy D'Amore | — |  Darryl Jacobi | — | 6h | ●Responded | 9/11 | — | — | Apr 14, 2026 | - | |
| 41348710 | Cancel subscription / Auto-replenish | Solved | Urgent |  Jill Ruecker Sr. | — | Yazmin Jast | fragranceshade-matchrefund | 5h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 74846676 | Loyalty points not posting | Solved | Normal |  Marlene Feeney | — | Mr. Lonie Hudson | fragrance | 6h | ●Responded | 5/5 | — | — | Mar 14, 2026 | - | |
| 14672798 | Klarna / Afterpay split issue | Solved | Normal |  Curtis Bednar | — | Eula McKenzie | Chat | wholesalevipgift-card | 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - |
| 34923547 | Cancel order request | Solved | High |  Tristian Murphy | — | Mr. Lonie Hudson | Chat | shippingrefundsamples | 17h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 72785160 | Cancel subscription / Auto-replenish | Solved | Normal |  Della McKenzie | — | Miss Amber Hintz Sr. | Chat | damagedbopis | 6h | ●Responded | 5/5 | — | — | Feb 19, 2026 | - |
| 52211327 | Store experience feedback | Solved | High |  Ms. Alexandra Toy | — | Mr. Skyla Trantow | Chat | fragrancewholesalebopis | 9d 5h | ⊘Not fired | — | — | — | May 16, 2026 | - |
| 52551575 | Insider tier issue | Solved | Normal |  Willy Welch | House of Lumière | Eula McKenzie | appinfluencersamples | 14h | ●Responded | 3/5 | — | — | Aug 9, 2025 | - | |
| 21055652 | Lost package follow-up | Pending | Normal |  Horace Satterfield | — |  Steve O'Conner | app | - | —Skipped | — | — | — | Aug 18, 2025 | - | |
| 24398558 | Influencer code not working | Solved | Normal |  Raymond Feest | — | Kip Schroeder IV | Chat | gift-cardinfluencer | 1d 1h | ●Responded | 2/5 | — | — | Jul 24, 2025 | - |
| 15176552 | Foundation match help | Solved | High |  Juliana Kshlerin-Pagac | — | Garth Dooley | Chat | returnsgift-cardloyalty | 5h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 54734484 | Question about product ingredients | Solved | Low |  Lera Reichel DVM | — | Julie Hodkiewicz | Social | — | 6d 21h | ⊘Not fired | — | — | — | Aug 13, 2025 | - |
| 88921633 | Insider tier issue | Solved | Normal |  Santa Baumbach DVM | — | Dr. Mandy McLaughlin | bopissamples | 1d 7h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - | |
| 93484651 | Klarna / Afterpay split issue | Solved | Normal |  Wilson Osinski | — | Miss Amber Hintz Sr. | fragrancesamples | 5h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | |
| 20116711 | Birthday gift not received | Solved | Normal |  Dennis O'Reilly | — | Mr. Lonie Hudson | — | 12h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 18552045 | Missing samples in order | Solved | Normal |  Ben McDermott | — | Julie Hodkiewicz | shade-matchshipping | 2h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |
| 42245921 | Missing items in shipment | Solved | Normal |  Everette Bosco | — | Dr. Mandy McLaughlin | fragrance | 2d 7h | ⊘Not fired | — | — | — | Sep 8, 2025 | - | |
| 28485593 | Foundation match help | Solved | Urgent |  Della Cruickshank | — | Oscar O'Hara | Chat | damagedreturns | 6h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - |
| 71781105 | Question about product ingredients | Open | Normal |  Osvaldo Roberts | — | Oscar O'Hara | Chat | influencer | - | —Skipped | — | — | — | Aug 31, 2025 | - |
| 43730544 | Order arrived damaged | Solved | Low |  Rachel Kling | — |  Katrina Johns | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - |
| 86328094 | Wholesale order question | Solved | Urgent |  Jason Kuhlman | — | Katrina Johns | wholesaleinfluencerrefund | 2d 23h | ⊘Not fired | — | — | — | Aug 8, 2025 | - | |
| 07099669 | Discount code not working | Open | High |  Ms. Derick Bergstrom | — | Kip Schroeder IV | Chat | — | - | —Skipped | — | — | — | Aug 31, 2025 | - |
| 90625613 | Price match request | Solved | Normal |  Stacy McLaughlin | — | Mr. Lonie Hudson | bopis | 14h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 80870848 | Return after 30-day window | Solved | Normal |  Darien Stiedemann | — | Kaela Friesen | — | 2h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 00891903 | Allergic reaction concern | Solved | Low |  Frank Predovic | — |  Faith Hilll | Chat | appdamagedshade-match | 1h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 91729321 | Foundation match help | Solved | High |  Lavada Blick PhD | — |  Mr. Eliza Gerhold IV | Phone | shipping | 15h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - |
| 99415805 | Missing items in shipment | Solved | High |  Dr. Bradly Lind | — |  Leonard Waters-Howell | samplesbopis | 1d 13h | ⊘Not fired | — | — | — | Jul 18, 2025 | - |