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Showing 18,301 - 18,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 65555219 | Question about product ingredients | Solved | Normal |  Lesly Watsica | — |  Kip Schroeder IV | fragranceshippingreturns | 11h | ○Sent, no reply | — | — | — | Jun 1, 2025 | - | |
| 76962581 | Allergic reaction concern | Solved | Urgent |  Jo Tillman | — |  Miss Amber Hintz Sr. | — | 13h | ●Responded | 1/5 | — | — | Dec 10, 2025 | - | |
| 20092350 | Cancel subscription / Auto-replenish | Solved | Low |  Rodolfo Weber | — |  Oscar O'Hara | bopis | 12h | ●Responded | 2/5 | — | — | Jan 21, 2026 | - | |
| 76362115 | Store experience feedback | Solved | High |  Tricia Kunde IV | — |  Mr. Skyla Trantow | Chat | samples | 1d 18h | ●Responded | 3/5 | — | — | Jan 6, 2026 | - |
| 00615672 | Gift card balance question | Solved | Urgent |  Bryant Champlin | — |  Mr. Eliza Gerhold IV | damagedsamplesrefund | 21h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |
| 04141453 | Missing items in shipment | Pending | Normal |  Pam Carter | — |  Faith Hilll | appshippinginfluencer | - | —Skipped | — | — | — | Dec 18, 2025 | - | |
| 60560558 | Wrong shade sent | Solved | Normal |  Suzanne Rolfson Sr. | — |  Mr. Lonie Hudson | bopisshade-matchsamples | 10h | ●Responded | 10/11 | — | — | Dec 3, 2025 | - | |
| 66554507 | Order arrived damaged | Solved | Normal |  Lowell Wehner | — |  Tommy Kuvalis | damagedvip | 16h | ⊘Not fired | — | — | — | Dec 29, 2025 | - | |
| 86679319 | Birthday gift not received | Solved | High |  Dr. Terence Ruecker | — |  Ignatius Cummerata | loyalty | 11h | ○Sent, no reply | — | — | — | Jun 8, 2025 | - | |
| 89764531 | Allergic reaction concern | Solved | Normal |  Ron Jakubowski DVM | — | Oscar O'Hara | app | 1d 20h | ●Responded | 2/5 | — | — | Aug 19, 2025 | - | |
| 57038035 | Item authenticity concern | Solved | Low |  Dr. Jazmyn Wiegand-Wyman | — |  Garth Dooley | wholesale | 7d 19h | ⊘Not fired | — | — | — | Sep 29, 2025 | - | |
| 66324144 | App crashes at checkout | Open | Normal |  Leopoldo Frami-Muller | — | Garth Dooley | Chat | fragrancerefund | - | —Skipped | — | — | — | Nov 8, 2025 | - |
| 68465606 | Where is my order? | Solved | Normal |  Lennie Johns | — | Kip Schroeder IV | Phone | — | 1d 12h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - |
| 35223606 | Shipping cost question | Solved | Normal |  Faye Beier | — |  Leonard Waters-Howell | samplesreturnswholesale | 9h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 78167104 | Pro discount enrollment | Pending | Low |  Anita Littel | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Dec 31, 2025 | - | |
| 32161674 | Cancel subscription / Auto-replenish | Solved | High |  Dr. Carey Waters | — | Mr. Lonie Hudson | Chat | fragranceapp | 1d 3h | ●Responded | 2/5 | — | — | Oct 21, 2025 | - |
| 85168970 | Cancel subscription / Auto-replenish | Solved | Normal |  George Nader | Pinecrest Wellness | Oscar O'Hara | Chat | appbopissamples | 6h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - |
| 30114475 | Address change after shipping | Solved | Normal |  Mr. Keon Schuster | — |  Lily Raynor | shade-matchfragranceloyalty | 3d 22h | ⊘Not fired | — | — | — | Aug 19, 2025 | - | |
| 40201514 | Return after 30-day window | Pending | Normal |  Raymond Feest | — |  Jacklyn Dare | Chat | loyalty | - | —Skipped | — | — | — | May 22, 2026 | - |
| 25271309 | Cancel order request | Solved | Normal |  Kaleigh Roob | — | Leonard Waters-Howell | Phone | damagedreturns | 2d 12h | ●Responded | 4/5 | — | — | May 8, 2026 | - |
| 90090538 | BOPIS pickup not ready | Solved | Normal |  Elnora Yundt | — |  Chaz Renner | Chat | shipping | 6h | ●Responded | 5/5 | — | — | Jul 5, 2025 | - |
| 31085288 | App crashes at checkout | Solved | Normal |  Gertrude Larson | — | Faith Hilll | Chat | bopisgift-cardinfluencer | 1d | ●Responded | 5/5 | — | — | Aug 2, 2025 | - |
| 66665832 | Refund not received | Pending | Low |  Mr. Jeremy Lehner | — | Julie Hodkiewicz | wholesalegift-cardsamples | - | —Skipped | — | — | — | Dec 12, 2025 | - | |
| 35313212 | Klarna / Afterpay split issue | Solved | Normal |  Sara Feest | — |  Steve O'Conner | Chat | returnsshipping | 6d 10h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - |
| 54544465 | Birthday gift not received | Open | Normal |  Darien Stiedemann | — | Ignatius Cummerata | — | - | —Skipped | — | — | — | Oct 24, 2025 | - | |
| 22067085 | Insider tier issue | Solved | Urgent |  Oma Kutch Sr. | — | Lily Raynor | appsamplesreturns | 6h | ○Sent, no reply | — | — | — | May 29, 2025 | - | |
| 10425348 | Gift card balance question | Solved | Low |  Rosemary Lesch-Block | — |  Kaela Friesen | influencer | 6h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 76865649 | Birthday gift not received | Solved | High |  Nannie Schinner | — | Tommy Kuvalis | shipping | 1h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 02028339 | Allergic reaction concern | Solved | Normal |  Mack Boyer | — | Faith Hilll | refundreturnsapp | 3d 14h | ●Responded | 3/5 | — | — | Jan 16, 2026 | - | |
| 28937789 | Missing items in shipment | Solved | Normal |  Imani Schmidt II | — |  Katrina Johns | Chat | refundshade-match | 2h | ⊘Not fired | — | — | — | Aug 23, 2025 | - |
| 21797751 | BOPIS order cancelled at store | Solved | Normal |  Tamara Corkery | — | Tommy Kuvalis | Chat | — | 2d 19h | ●Responded | 7/11 | — | — | Aug 14, 2025 | - |
| 29308653 | Price match request | Solved | Normal |  Danielle Kshlerin | — | Steve O'Conner | — | 19h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |
| 91339313 | Influencer code not working | Solved | Normal |  Mr. Ottilie Witting | — |  Eula McKenzie | Chat | influencerreturnsapp | 9h | ⊘Not fired | — | — | — | Jul 9, 2025 | - |
| 83602765 | BOPIS pickup not ready | Pending | Urgent |  Mandy Nader | — | Kip Schroeder IV | Social | — | - | —Skipped | — | — | — | Aug 23, 2025 | - |
| 44510115 | Where is my order? | Solved | Normal |  Jacqueline Ferry | — | Miss Amber Hintz Sr. | Chat | shade-match | 1h | ●Responded | 5/5 | — | — | Feb 27, 2026 | - |
| 15993075 | Item authenticity concern | Solved | Low |  Matilde Kreiger | — | Tommy Kuvalis | Chat | returnsbopissamples | 1h | ○Sent, no reply | — | — | — | Dec 28, 2025 | - |
| 73704812 | Cancel subscription / Auto-replenish | Solved | Normal |  Ernestina Rau | — | Tommy Kuvalis | Chat | vip | 6h | ●Responded | 2/5 | — | — | Oct 13, 2025 | - |
| 60477829 | Price match request | Solved | Normal |  Reina Runte | — | Julie Hodkiewicz | loyaltyinfluencershipping | 7h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 64047259 | Price match request | Solved | High |  Kay Schoen | — |  Dr. Mandy McLaughlin | returnsshipping | 6h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 29845266 | App crashes at checkout | Solved | Normal |  Devonte Tromp | — | Chaz Renner | bopis | 23h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 81874845 | App login problem | Solved | Normal |  Annabel Nicolas DDS | — | Steve O'Conner | returnsbopis | 19h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | |
| 08147350 | Return after 30-day window | Solved | Low |  Tyrone Jacobi DVM | — |  Darryl Jacobi | shippingvipsamples | 21h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 07756526 | Lost package follow-up | Solved | Normal |  Lillie Lang | — | Tommy Kuvalis | returns | 18h | ●Responded | 10/11 | — | — | Jan 31, 2026 | - | |
| 30231777 | Gift card balance question | Solved | Low |  Mrs. Glenda Dibbert | — | Jacklyn Dare | wholesalereturnsinfluencer | 2d 3h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 94487314 | Return after 30-day window | Solved | Normal |  Mattie Bahringer | — | Darryl Jacobi | Chat | shade-matchfragrancegift-card | 6h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - |
| 57788252 | Allergic reaction concern | Solved | Normal |  Garry Muller DVM | — |  Vilma Gusikowski | viployaltyshipping | 1h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 03947861 | Missing samples in order | Solved | Normal |  Doris Dickinson | — | Eula McKenzie | damaged | 3h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 38281010 | Order arrived damaged | Solved | High |  Anna Schmitt | — | Mr. Skyla Trantow | wholesaledamaged | 1h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 38762000 | Shipping cost question | Solved | Normal |  Clint Konopelski | — | Mr. Lonie Hudson | Chat | shade-matchinfluencer | 10h | ⊘Not fired | — | — | — | Feb 18, 2026 | - |
| 25149363 | Pro discount enrollment | Solved | Normal |  Tavares Senger | — | Tommy Kuvalis | — | 1h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |