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Showing 18,401 - 18,450 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26855056 | Missing items in shipment | Solved | High |  Cecilia Hilll | Quartz Gifting |  Kip Schroeder IV | Phone | gift-carddamagedfragrance | 1h | ●Responded | 7/11 | — | — | Sep 26, 2025 | - |
| 07206372 | Wholesale order question | Solved | Normal |  Gilberto Kautzer | — |  Yazmin Jast | bopisfragrancegift-card | 1d 5h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |
| 78962251 | Loyalty points not posting | Solved | Normal |  Hayley Runolfsdottir | — |  Mr. Lonie Hudson | samplesshippingfragrance | 4h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 39000900 | BOPIS order cancelled at store | Solved | Normal |  Kenneth O'Reilly | — |  Chaz Renner | returnssamples | 2h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 25942519 | Address change after shipping | Solved | High |  Ova Ratke | — |  Julie Hodkiewicz | shade-matchinfluencer | 6h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 47723577 | Restock alert for backorder | Solved | Normal |  Forrest Mraz | — |  Lily Raynor | Chat | loyalty | 4h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 17752223 | Klarna / Afterpay split issue | Pending | Normal |  Dr. Salvatore Collins | — |  Miss Amber Hintz Sr. | Chat | vip | - | —Skipped | — | — | — | Feb 4, 2026 | - |
| 97966182 | App crashes at checkout | Solved | Normal |  Kathryn Grimes-McLaughlin | — |  Leonard Waters-Howell | bopisdamagedshipping | 2d 4h | ●Responded | 1/5 | — | — | Dec 26, 2025 | - | |
| 69182926 | Wrong shade sent | Solved | High |  Mariah Toy | — |  Darryl Jacobi | Chat | refundsamplesapp | 4h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - |
| 10132570 | Birthday gift not received | Solved | High |  Alex O'Conner-Konopelski | — |  Faith Hilll | Chat | loyalty | 4h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - |
| 87389831 | Order arrived damaged | Solved | Normal |  Sheri McClure | — |  Eula McKenzie | bopisshade-match | 13h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - | |
| 68524597 | Lost package follow-up | Solved | Normal |  Emiliano Wiegand | — |  Kaela Friesen | Chat | — | 22h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 24838239 | Price match request | Open | High |  Kristian Shanahan | — |  Mr. Skyla Trantow | shade-match | - | —Skipped | — | — | — | Jul 28, 2025 | - | |
| 99699050 | Order arrived damaged | Solved | Normal |  Clyde Berge | — | Kip Schroeder IV | Chat | — | 2h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - |
| 83071424 | Wrong shade sent | Solved | High |  Destin Bauch | — |  Katrina Johns | — | 5h | ●Responded | 10/11 | — | — | May 31, 2025 | - | |
| 63441492 | Insider tier issue | Solved | Low |  Earnest Purdy | — | Kip Schroeder IV | Phone | samples | 1d | ●Responded | 5/5 | — | — | Jan 19, 2026 | - |
| 58028951 | Return after 30-day window | Solved | Normal |  Herman Altenwerth | — |  Amely Pacocha | Chat | samplesinfluencer | 4h | ○Sent, no reply | — | — | — | May 1, 2026 | - |
| 04017469 | Wrong shade sent | Solved | High |  Jodi Homenick | — | Mr. Skyla Trantow | Chat | — | 14h | ●Responded | 5/5 | — | — | Aug 17, 2025 | - |
| 79865471 | Refund not received | Solved | Normal |  Hollie Swift I | — | Yazmin Jast | refund | 2h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 55467669 | Item authenticity concern | Solved | Low |  Jermaine Johns | — | Chaz Renner | Chat | vip | 5h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - |
| 18810302 | Restock alert for backorder | Solved | High |  Jefferey Casper | — | Katrina Johns | shade-match | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 25341823 | Question about product ingredients | Pending | Normal |  Lelah Adams | — | Leonard Waters-Howell | loyalty | - | —Skipped | — | — | — | Aug 22, 2025 | - | |
| 39532661 | Question about product ingredients | Solved | Normal |  Charlotte Abernathy III | — | Darryl Jacobi | Chat | samplesrefundinfluencer | 11h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 03508840 | Price match request | Solved | Normal |  Michele Turcotte | — |  Jacklyn Dare | Chat | appreturnsinfluencer | 13h | ⊘Not fired | — | — | — | May 3, 2026 | - |
| 26691323 | Where is my order? | Solved | Low |  Tessie Pouros | — | Eula McKenzie | Chat | — | 13h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 07394426 | App login problem | Pending | Normal |  Dr. Carl Zieme | — | Lily Raynor | — | - | —Skipped | — | — | — | Apr 20, 2026 | - | |
| 32347158 | Influencer code not working | Solved | High |  Yasmeen Lebsack Sr. | — |  Mr. Eliza Gerhold IV | gift-carddamaged | 4h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 38815336 | Wrong shade sent | Pending | Normal |  Odie Becker | — | Amely Pacocha | — | - | —Skipped | — | — | — | May 8, 2026 | - | |
| 33290900 | Refund not received | Solved | Normal |  Dessie Lubowitz | — | Leonard Waters-Howell | Chat | bopis | 2d 20h | ●Responded | 4/5 | — | — | Apr 24, 2026 | - |
| 16480745 | Birthday gift not received | Open | Urgent |  Molly Leffler | — | Katrina Johns | Chat | bopiswholesalesamples | - | —Skipped | — | — | — | Dec 11, 2025 | - |
| 13393599 | BOPIS order cancelled at store | Solved | Normal |  Neil Pfeffer | — |  Mr. Cade Senger | damagedbopisshipping | 19h | ⊘Not fired | — | — | — | Apr 12, 2026 | - | |
| 29735542 | Order arrived damaged | Open | Normal |  Mattie Bahringer | — |  Dr. Mandy McLaughlin | shipping | - | —Skipped | — | — | — | Mar 3, 2026 | - | |
| 44242094 | Pro discount enrollment | Solved | Normal |  Icie Cummerata | — | Eula McKenzie | Chat | refund | 6h | ●Responded | 5/5 | — | — | Jun 13, 2025 | - |
| 59872659 | Cancel order request | Solved | Normal |  Miss Angelica Jacobson | — | Kaela Friesen | vipfragrancesamples | 2h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | |
| 43184795 | Store experience feedback | Open | Normal |  Marguerite Dietrich | — |  Tommy Kuvalis | viployalty | - | —Skipped | — | — | — | Sep 1, 2025 | - | |
| 48752306 | BOPIS order cancelled at store | Pending | Normal |  Jonathon Langworth | — | Faith Hilll | Chat | influencerwholesaleshipping | - | —Skipped | — | — | — | Jun 9, 2025 | - |
| 37013671 | Influencer code not working | Solved | Normal |  Everette Bosco | — | Faith Hilll | gift-cardsamples | 1h | ●Responded | 5/5 | — | — | Jun 11, 2025 | - | |
| 43229815 | Allergic reaction concern | Solved | Normal |  Rodney Mills III | — | Yazmin Jast | refund | 2h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 61507306 | Klarna / Afterpay split issue | Solved | Urgent |  Eleonore Blick | — | Mr. Skyla Trantow | returnsvipbopis | 1h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 65865567 | Loyalty points not posting | Solved | Low |  Janick Hodkiewicz | — |  Steve O'Conner | Chat | sampleswholesaleshade-match | 19h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 54075995 | Question about product ingredients | Pending | High |  Garry Muller DVM | — | Jacklyn Dare | Phone | loyaltyrefund | - | —Skipped | — | — | — | Sep 26, 2025 | - |
| 47742822 | Pro discount enrollment | Pending | Normal |  Janis Collins | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Dec 2, 2025 | - | |
| 76119863 | Wholesale order question | Solved | Normal |  Amber Herman | — | Miss Amber Hintz Sr. | Phone | gift-cardwholesale | 5h | ●Responded | 5/5 | — | — | Apr 10, 2026 | - |
| 29580387 | Cancel subscription / Auto-replenish | Solved | Urgent |  Ana Okuneva-Sanford | — | Kip Schroeder IV | Phone | shipping | 3h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - |
| 67906277 | Birthday gift not received | Solved | Normal |  Fredrick Franey | — | Kip Schroeder IV | vipdamagedrefund | 1h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | |
| 64115314 | Where is my order? | Solved | Normal |  Kelsi Crooks | — | Mr. Cade Senger | Phone | fragrance | 13h | ⊘Not fired | — | — | — | Aug 25, 2025 | - |
| 53283049 | BOPIS order cancelled at store | Pending | Low |  Tricia Kunde IV | — | Chaz Renner | Phone | refund | - | —Skipped | — | — | — | Nov 29, 2025 | - |
| 19112278 | Loyalty points not posting | Solved | Normal |  Viola Kling MD | — |  Garth Dooley | refundbopissamples | 11h | ●Responded | 10/11 | — | — | May 15, 2026 | - | |
| 70329985 | Price match request | Solved | Normal |  Merritt Gibson | — | Chaz Renner | loyaltydamagedsamples | 4h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 43770902 | Question about product ingredients | Solved | Normal |  Trever Durgan | — | Chaz Renner | Chat | — | 10h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - |