TicketsAll tickets
Showing 19,101 - 19,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 97152962 | Gift card balance question | Open | High |  Abraham Kulas | — |  Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | May 30, 2025 | - |
| 42730819 | Where is my order? | Solved | Low |  Carol Stamm | — |  Dr. Mandy McLaughlin | — | 21h | ●Responded | 5/5 | — | — | Jun 3, 2025 | - | |
| 71655882 | Discount code not working | Solved | High |  Daniella Berge | — |  Lily Raynor | Chat | — | 11h | ○Sent, no reply | — | — | — | Jan 11, 2026 | - |
| 26934736 | BOPIS pickup not ready | Solved | Normal |  Colin Funk | — |  Yazmin Jast | Chat | loyaltywholesalerefund | 4h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 81238593 | Pro discount enrollment | Solved | Urgent |  Tricia Kunde IV | — | Lily Raynor | Social | appshade-matchfragrance | 13h | ⊘Not fired | — | — | — | Dec 1, 2025 | - |
| 07500094 | Missing samples in order | Solved | Normal |  Hugh Schroeder | — |  Garth Dooley | — | 1d 4h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |
| 36121956 | Store experience feedback | Solved | Normal |  Mr. Kent Feeney | — | Dr. Mandy McLaughlin | Social | influencerapp | 5h | ⊘Not fired | — | — | — | May 4, 2026 | - |
| 80589017 | Where is my order? | Solved | Low |  Myron Watsica | — | Yazmin Jast | shade-match | 2d 19h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 12415901 | Birthday gift not received | Solved | Normal |  Ernesto Jacobs | — | Dr. Mandy McLaughlin | Phone | gift-cardshippingvip | 6h | ⊘Not fired | — | — | — | Jul 30, 2025 | - |
| 54185490 | Store experience feedback | Solved | High |  Evert Sawayn | — |  Kaela Friesen | Chat | returnsfragrance | 6h | ●Responded | 1/5 | — | — | Nov 1, 2025 | - |
| 79226417 | Cancel subscription / Auto-replenish | Pending | High |  Mrs. Penny Muller-Howell | — | Garth Dooley | returnsrefund | - | —Skipped | — | — | — | May 12, 2026 | - | |
| 48444478 | BOPIS pickup not ready | Solved | Normal |  Randal Dickens Jr. | — |  Oscar O'Hara | wholesalebopissamples | 13h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |
| 38224855 | Refund not received | Solved | Normal |  Mike Reichel V | — |  Miss Amber Hintz Sr. | Chat | — | 21h | ●Responded | 3/5 | — | — | Jul 11, 2025 | - |
| 85286178 | Price match request | Solved | Normal |  Forrest Stehr | — |  Leonard Waters-Howell | Chat | vipdamagedinfluencer | 2h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - |
| 80488833 | BOPIS pickup not ready | Solved | Normal |  Kraig Barrows DDS | — |  Mr. Cade Senger | Phone | damagedreturns | 4h | ●Responded | 10/11 | — | — | Jul 8, 2025 | - |
| 69776996 | Return after 30-day window | Solved | Low |  Clovis Braun I | — |  Tommy Kuvalis | Phone | bopisinfluencer | 3h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - |
| 60477918 | Missing samples in order | Solved | Normal |  Leann Mante II | — | Miss Amber Hintz Sr. | returnsshade-matchwholesale | 1h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | |
| 07079155 | Lost package follow-up | Open | Normal |  Shaun Braun Sr. | — | Ignatius Cummerata | Chat | returnsdamaged | - | —Skipped | — | — | — | Sep 27, 2025 | - |
| 60528152 | Return after 30-day window | Solved | Normal |  Bruce Kozey | — |  Faith Hilll | shippingwholesale | 22h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - | |
| 97388063 | Address change after shipping | Solved | Low |  Everardo Larson | — | Mr. Cade Senger | gift-cardshade-matchsamples | 7h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |
| 88368695 | BOPIS order cancelled at store | Solved | Normal |  Tavares Senger | — |  Eula McKenzie | Chat | shippingappinfluencer | 9d 10h | ⊘Not fired | — | — | — | Mar 23, 2026 | - |
| 46100878 | Restock alert for backorder | Open | Normal |  Jeannie Heathcote | — |  Mr. Eliza Gerhold IV | bopisvip | - | —Skipped | — | — | — | Sep 4, 2025 | - | |
| 80569583 | Birthday gift not received | Solved | Normal |  Betty Hahn | — |  Darryl Jacobi | influencer | 15h | ⊘Not fired | — | — | — | Mar 20, 2026 | - | |
| 25086170 | Where is my order? | Solved | Normal |  Frank Predovic | — |  Mr. Skyla Trantow | Chat | shade-matchgift-card | 5h | ●Responded | 9/11 | — | — | Jul 3, 2025 | - |
| 50460267 | Where is my order? | Pending | Low |  Mr. Lucious Heidenreich | — | Dr. Mandy McLaughlin | Chat | bopisshippingsamples | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 70798445 | Address change after shipping | Solved | Normal |  Arnulfo Medhurst | — | Kaela Friesen | damagedappwholesale | 1d | ⊘Not fired | — | — | — | Nov 12, 2025 | - | |
| 57274751 | BOPIS order cancelled at store | Solved | Normal |  Tristian Murphy | — |  Chaz Renner | Chat | shipping | 6d 19h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - |
| 47075017 | Store experience feedback | Solved | Low |  Henrietta Jacobi DDS | — | Yazmin Jast | Chat | wholesalereturnsdamaged | 10h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 82206233 | Refund not received | Solved | Normal |  Loyal Jerde | — | Mr. Eliza Gerhold IV | wholesalereturns | 19h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - | |
| 47478855 | Cancel order request | Solved | Normal |  Ms. Caleigh Maggio | — |  Mr. Lonie Hudson | bopisinfluencer | 3h | ●Responded | 5/5 | — | — | Nov 3, 2025 | - | |
| 40596496 | Refund not received | Solved | High |  Jordan Gerlach | — |  Amely Pacocha | Chat | vip | 2h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - |
| 20223353 | Birthday gift not received | Solved | Low |  Dr. Nona Willms | — | Lily Raynor | wholesaleshipping | 1h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 14402264 | BOPIS pickup not ready | Open | Low |  Ms. Ella Kozey Sr. | — | Mr. Skyla Trantow | Chat | refundinfluencershipping | - | —Skipped | — | — | — | Dec 31, 2025 | - |
| 43240105 | Address change after shipping | Pending | Urgent |  Martine O'Keefe | — |  Jacklyn Dare | Chat | bopisgift-cardshipping | - | —Skipped | — | — | — | Nov 25, 2025 | - |
| 36083592 | Refund not received | Solved | Normal |  Heather Kuhic | — | Mr. Lonie Hudson | — | 5h | ●Responded | 3/5 | — | — | Jan 27, 2026 | - | |
| 86059662 | Birthday gift not received | Solved | High |  Ben Heidenreich | — |  Kip Schroeder IV | fragrancesamples | 6h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 49312145 | Insider tier issue | Open | Urgent |  Matthew Mann | — | Mr. Cade Senger | Chat | wholesale | - | —Skipped | — | — | — | Jun 6, 2025 | - |
| 11922696 | Return after 30-day window | Solved | High |  Kay Schoen | — | Jacklyn Dare | refund | 2h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 15228503 | Insider tier issue | Solved | Normal |  Jude Heidenreich | — | Eula McKenzie | vipgift-cardshade-match | 8d 19h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 60444154 | Loyalty points not posting | Solved | Normal | Colin Funk | — | Leonard Waters-Howell | Phone | returns | 9d 5h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - |
| 83980550 | Cancel subscription / Auto-replenish | Open | Normal |  Jasmine Langworth | — |  Vilma Gusikowski | Chat | returns | - | —Skipped | — | — | — | Apr 25, 2026 | - |
| 67048870 | Gift card balance question | Solved | Normal |  Delores Blick-Rohan | — |  Steve O'Conner | vipsamplesdamaged | 1h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 15002421 | Missing samples in order | Solved | Normal |  Claude Bayer | — | Miss Amber Hintz Sr. | Chat | fragrancerefundwholesale | 6h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 58329124 | Foundation match help | Solved | High |  Ted Swift | — | Ignatius Cummerata | Chat | refunddamaged | 2h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 77263973 | Gift card balance question | Solved | Normal |  Tressie Cassin-Muller | — | Mr. Lonie Hudson | — | 6h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 70573923 | Order arrived damaged | Solved | Low | Dr. Nona Willms | — | Yazmin Jast | returnsgift-card | 17h | ●Responded | 1/5 | — | — | Sep 28, 2025 | - | |
| 48273009 | Order arrived damaged | Solved | Low |  Kelli Klocko | — | Ignatius Cummerata | Chat | wholesalerefund | 1h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 78229929 | Question about product ingredients | Solved | High |  Mr. Idella Schoen | — | Jacklyn Dare | Chat | loyaltywholesale | 6h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - |
| 11127621 | BOPIS pickup not ready | Solved | High |  Lula Mraz | — | Tommy Kuvalis | fragranceinfluencerwholesale | 17h | ●Responded | 1/5 | — | — | Mar 13, 2026 | - | |
| 41817452 | Shipping cost question | Solved | Normal |  Marlee Block | — | Eula McKenzie | Social | wholesaleshippinggift-card | 1d 13h | ⊘Not fired | — | — | — | Apr 30, 2026 | - |