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Showing 19,801 - 19,850 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 71826831 | Cancel subscription / Auto-replenish | Solved | Low |  Nathaniel Pagac | — |  Mr. Cade Senger | Chat | shipping | 22h | ●Responded | 4/5 | — | — | Mar 20, 2026 | - |
| 68319211 | Address change after shipping | Open | Normal |  Roman McClure | — |  Amely Pacocha | Chat | — | - | —Skipped | — | — | — | Jun 25, 2025 | - |
| 02730139 | Missing items in shipment | Solved | Normal |  Katrina Hessel | — |  Garth Dooley | Chat | gift-cardfragrance | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - |
| 90798340 | Item authenticity concern | Solved | Low |  Genevieve Kshlerin-Bernier | — |  Chaz Renner | influencershippingrefund | 5h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 97474117 | Birthday gift not received | Solved | Normal |  Ray Armstrong | — |  Dr. Mandy McLaughlin | Chat | wholesale | 8h | ●Responded | 5/5 | — | — | Feb 18, 2026 | - |
| 40850011 | Foundation match help | Solved | Normal |  Freda Koepp | — |  Eula McKenzie | Chat | gift-cardinfluencerapp | 9h | ●Responded | 4/5 | — | — | May 28, 2025 | - |
| 69110971 | Restock alert for backorder | Solved | Urgent |  Constance Jakubowski | — | Eula McKenzie | appvipgift-card | 4h | ⊘Not fired | — | — | — | May 24, 2025 | - | |
| 38910164 | Return after 30-day window | Solved | High |  Marshall Roberts | Atlas Hospitality |  Yazmin Jast | Chat | wholesale | 4h | ●Responded | 2/5 | — | — | Aug 13, 2025 | - |
| 30460474 | Store experience feedback | Solved | High |  Deondre Rosenbaum | — |  Julie Hodkiewicz | samplesappwholesale | 1d 16h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 89509617 | BOPIS order cancelled at store | Open | Normal |  Daija Koss | — |  Faith Hilll | — | - | —Skipped | — | — | — | Jan 2, 2026 | - | |
| 01059151 | Foundation match help | Solved | Low |  Maureen Schoen | — | Chaz Renner | samplesreturns | 3h | ●Responded | 4/5 | — | — | Jul 21, 2025 | - | |
| 86239866 | Klarna / Afterpay split issue | Open | Normal |  Billie Okuneva | — |  Katrina Johns | Chat | — | - | —Skipped | — | — | — | Sep 29, 2025 | - |
| 57588371 | Influencer code not working | Solved | Low |  Wilfred Fay | — |  Kip Schroeder IV | returnsfragrancedamaged | 6h | ⊘Not fired | — | — | — | Sep 7, 2025 | - | |
| 04106868 | Wholesale order question | Solved | Normal |  Julia Bosco | — | Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 18692984 | App login problem | Pending | Normal |  Sedrick Batz | — |  Kaela Friesen | gift-card | - | —Skipped | — | — | — | Jan 30, 2026 | - | |
| 02539637 | Klarna / Afterpay split issue | Solved | Normal |  Carlos Beer | — | Yazmin Jast | Chat | shipping | 23h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 73081938 | Insider tier issue | Solved | Normal |  Luz Kertzmann | — |  Steve O'Conner | bopis | 6h | ⊘Not fired | — | — | — | Jun 28, 2025 | - | |
| 31919736 | Influencer code not working | Solved | Normal |  Grayce Ziemann | North Star Retreats |  Mr. Eliza Gerhold IV | bopisviprefund | 4h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |
| 72483602 | Question about product ingredients | Solved | Low |  Gianni Hegmann | — | Amely Pacocha | Phone | fragrancereturns | 3h | ○Sent, no reply | — | — | — | Jan 4, 2026 | - |
| 85014458 | Where is my order? | Solved | Normal |  Jeanne Gleason | — |  Mr. Lonie Hudson | Phone | refundwholesaleshipping | 5h | ●Responded | 5/5 | — | — | Jan 7, 2026 | - |
| 37513099 | Missing samples in order | Solved | Urgent |  Rocky Koch | — | Steve O'Conner | — | 4h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |
| 33955495 | Address change after shipping | Pending | Normal |  Tyreek D'Amore | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Sep 15, 2025 | - | |
| 86759107 | Cancel order request | Solved | Normal |  Ansel Russel | — |  Leonard Waters-Howell | fragrance | 8d 13h | ●Responded | 2/5 | — | — | Apr 30, 2026 | - | |
| 67859126 | Return after 30-day window | Pending | Normal |  Melinda Runolfsdottir | — |  Mr. Skyla Trantow | Social | fragrancereturns | - | —Skipped | — | — | — | Jun 2, 2025 | - |
| 50233766 | Item authenticity concern | Solved | Normal |  Dr. George Cummings | — | Garth Dooley | Chat | shade-matchwholesaleinfluencer | 5h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - |
| 13406323 | App crashes at checkout | Solved | Low |  Mr. Bradford Kutch | — |  Vilma Gusikowski | viployaltyshipping | 6h | ⊘Not fired | — | — | — | Feb 25, 2026 | - | |
| 43895732 | BOPIS pickup not ready | Open | High |  Lavonne Schimmel | — | Vilma Gusikowski | shade-matchbopissamples | - | —Skipped | — | — | — | Feb 9, 2026 | - | |
| 21989021 | Shipping cost question | Solved | Low |  Tristian Murphy | — |  Ignatius Cummerata | Phone | — | 1h | ⊘Not fired | — | — | — | May 4, 2026 | - |
| 84283776 | Insider tier issue | Solved | Urgent |  Toby Mosciski | — | Mr. Eliza Gerhold IV | — | 1h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |
| 27184901 | Price match request | Solved | Normal |  Hollie Swift I | — | Eula McKenzie | Chat | — | 6h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |
| 27602703 | Shipping cost question | Solved | Normal |  Mr. Clay Hilpert | — | Dr. Mandy McLaughlin | — | 15h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 51088260 | Klarna / Afterpay split issue | Solved | Low |  Maya Bernhard | — |  Lily Raynor | Chat | — | 6h | ●Responded | 4/5 | — | — | Nov 5, 2025 | - |
| 45243623 | Return after 30-day window | Solved | Low |  Alyssa Christiansen | — | Dr. Mandy McLaughlin | wholesale | 1h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 30774723 | Cancel subscription / Auto-replenish | Solved | Low |  Ethelyn Marquardt | — | Eula McKenzie | Chat | — | 2h | ⊘Not fired | — | — | — | Apr 13, 2026 | - |
| 64485823 | Missing samples in order | Solved | High |  Mrs. Nancy Sauer-Marks | Helix Talent | Mr. Eliza Gerhold IV | shade-matchloyaltydamaged | 10h | ●Responded | 5/5 | — | — | Dec 23, 2025 | - | |
| 44195638 | Address change after shipping | Solved | Normal |  Patty Pacocha | — | Katrina Johns | loyaltybopis | 13h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 98894488 | Missing samples in order | Solved | Normal |  Waino Fadel | — |  Tommy Kuvalis | — | 5h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 88154764 | Cancel subscription / Auto-replenish | Solved | Low |  Alicia Tremblay | — |  Jacklyn Dare | shade-match | 1h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 62359712 | Pro discount enrollment | Solved | Normal |  Isadore Stoltenberg | — | Mr. Cade Senger | Chat | bopis | 15h | ○Sent, no reply | — | — | — | May 14, 2026 | - |
| 28561178 | Discount code not working | Solved | Normal |  Jodi Homenick | — | Chaz Renner | Chat | returnsshipping | 7h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - |
| 99673638 | App login problem | Solved | Normal |  Ms. Zoey Feeney | — | Mr. Eliza Gerhold IV | wholesaleshippinggift-card | 2h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 20345029 | Insider tier issue | Pending | Normal |  Kian Mayer DDS | — | Miss Amber Hintz Sr. | bopisreturnsshade-match | - | —Skipped | — | — | — | Sep 3, 2025 | - | |
| 52039483 | Restock alert for backorder | Solved | Low |  Duane Effertz | — | Garth Dooley | Chat | influencerreturns | 5h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 65147036 | Return after 30-day window | Solved | High |  Alexie Hansen | — |  Oscar O'Hara | appdamaged | 22h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - | |
| 39833386 | Shipping cost question | Pending | Low |  Adella Shanahan | — | Leonard Waters-Howell | loyaltywholesalegift-card | - | —Skipped | — | — | — | Apr 27, 2026 | - | |
| 13206995 | Return after 30-day window | Solved | Normal |  Amber Herman | — | Leonard Waters-Howell | Phone | — | 1d 15h | ●Responded | 4/5 | — | — | Sep 4, 2025 | - |
| 68326274 | Store experience feedback | Solved | Normal |  Margie Stokes | — | Miss Amber Hintz Sr. | Chat | — | 13h | ●Responded | 10/11 | — | — | Mar 13, 2026 | - |
| 69003480 | App login problem | Solved | Normal |  Mr. Joel Hayes-Hilpert | — | Mr. Cade Senger | — | 14h | ●Responded | 10/11 | — | — | Jan 1, 2026 | - | |
| 73881938 | App login problem | Solved | High |  Maude Bogan | — | Katrina Johns | Phone | apprefundshipping | 1d 9h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 82281728 | Restock alert for backorder | Solved | Urgent |  Salvatore Hammes | — | Leonard Waters-Howell | Chat | wholesalerefund | 9d 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - |