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Showing 20,501 - 20,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96405022 | Refund not received | Solved | High |  Gia Hodkiewicz | — |  Ignatius Cummerata | — | 5h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 77186897 | Wholesale order question | Solved | Normal |  Mr. Kelvin Volkman | — |  Julie Hodkiewicz | Chat | bopisrefund | 4h | ○Sent, no reply | — | — | — | May 10, 2026 | - |
| 02507696 | App login problem | Solved | Normal |  Ellen Schuppe | — |  Vilma Gusikowski | gift-cardshade-match | 13h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - | |
| 54414630 | Gift card balance question | Solved | Normal |  Todd Streich | — |  Faith Hilll | vip | 1d 23h | ○Sent, no reply | — | — | — | May 24, 2025 | - | |
| 14224994 | App crashes at checkout | Solved | Normal |  Alisa Ward | — |  Mr. Skyla Trantow | Chat | influencershippingwholesale | 1h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 06418057 | Store experience feedback | Solved | High |  Catherine Kreiger | — |  Katrina Johns | loyaltyapprefund | 12h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |
| 89091041 | Where is my order? | Solved | Low |  Jordan Harber-Padberg | — |  Amely Pacocha | — | 2d 4h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 07414422 | App login problem | Solved | Normal |  Mr. Danny Stiedemann | — |  Garth Dooley | Phone | — | 1d | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 49599219 | Wrong shade sent | Solved | High |  Flora Bosco | — |  Dr. Mandy McLaughlin | Phone | vipappgift-card | 22h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - |
| 24381921 | BOPIS order cancelled at store | Solved | Normal |  Marian Wisoky | — | Julie Hodkiewicz | Phone | bopis | 5h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 94945774 | Shipping cost question | Solved | Normal |  Dr. Mamie Shields | — | Katrina Johns | shade-match | 20h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 88207180 | Price match request | Solved | High |  Cristal Rippin | — |  Kaela Friesen | Chat | vip | 5h | ●Responded | 5/5 | — | — | Nov 13, 2025 | - |
| 82186738 | Cancel order request | Pending | Normal |  Duncan Funk | — | Vilma Gusikowski | Chat | returnsinfluencerfragrance | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 64815324 | Restock alert for backorder | Solved | Normal |  Toby Bruen | — | Ignatius Cummerata | gift-cardfragrance | 18h | ●Responded | 5/5 | — | — | Jun 10, 2025 | - | |
| 94818945 | Order arrived damaged | Solved | High |  Mr. Raul Doyle | — |  Leonard Waters-Howell | fragranceinfluencershade-match | 1d 3h | ●Responded | 4/5 | — | — | Apr 17, 2026 | - | |
| 47792606 | Missing items in shipment | Solved | Normal |  Claudie Gleason | — | Julie Hodkiewicz | fragrancegift-cardapp | 1h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |
| 26747155 | Cancel order request | Solved | Normal |  Rachel Kling | — | Mr. Skyla Trantow | returnsappdamaged | 1h | ●Responded | 4/5 | — | — | Feb 13, 2026 | - | |
| 24378262 | Question about product ingredients | Solved | Normal |  Mrs. Leora Muller | House of Lumière |  Mr. Eliza Gerhold IV | Chat | gift-carddamagedloyalty | 2h | ⊘Not fired | — | — | — | Apr 10, 2026 | - |
| 05055735 | BOPIS order cancelled at store | Solved | Low |  Kathryn Bogisich | — |  Darryl Jacobi | — | 20h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |
| 37007084 | Lost package follow-up | Solved | Normal |  Edwin Hammes | — |  Mr. Cade Senger | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |
| 73604333 | Wrong shade sent | Solved | Normal |  Jessy Reichel | — | Mr. Eliza Gerhold IV | viployalty | 7d 9h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - | |
| 09448238 | Store experience feedback | Solved | Normal |  Aglae McLaughlin | Beacon Hospitality |  Kip Schroeder IV | Chat | returns | 22h | ●Responded | 5/5 | — | — | May 20, 2026 | - |
| 13846087 | Return after 30-day window | Solved | Normal |  Leonard Towne | — | Kaela Friesen | refundsamples | 5h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 05351221 | Birthday gift not received | Solved | Normal |  Golden Stoltenberg | — |  Mr. Lonie Hudson | — | 16h | ●Responded | 3/5 | — | — | Feb 13, 2026 | - | |
| 35882830 | Discount code not working | Solved | Normal |  Clint Greenfelder | — |  Steve O'Conner | fragrancegift-cardrefund | 3h | ●Responded | 5/5 | — | — | Jun 30, 2025 | - | |
| 40892837 | Missing items in shipment | Solved | Low |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors | Katrina Johns | Chat | damaged | 5h | ⊘Not fired | — | — | — | Dec 25, 2025 | - |
| 14184519 | Return after 30-day window | Solved | Normal |  Wilbert Lang | Coastal Spas & Wellness | Amely Pacocha | loyaltyfragrancerefund | 2h | ●Responded | 10/11 | — | — | Jun 2, 2025 | - | |
| 55639431 | Missing items in shipment | Solved | Normal |  Daphnee Moen | — | Katrina Johns | Chat | vipinfluencerrefund | 6h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - |
| 73609119 | Loyalty points not posting | Solved | Normal |  Emilia Luettgen | — | Kip Schroeder IV | Chat | — | 22h | ⊘Not fired | — | — | — | Jun 23, 2025 | - |
| 75838790 | BOPIS pickup not ready | Solved | Normal |  Devonte Nolan Sr. | — | Ignatius Cummerata | Chat | influencershade-matchwholesale | 9d 7h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - |
| 29263702 | Missing items in shipment | Solved | Urgent |  Andrew Dare | — | Mr. Lonie Hudson | bopissamplesfragrance | 6h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - | |
| 34918161 | Store experience feedback | Solved | Urgent |  Brent Von I | — |  Tommy Kuvalis | Phone | influencervip | 4h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - |
| 88789515 | Price match request | Open | Normal |  Louvenia Herzog | Pinecrest Wellness |  Jacklyn Dare | Chat | — | - | —Skipped | — | — | — | Jan 22, 2026 | - |
| 43823537 | Klarna / Afterpay split issue | Solved | Normal |  Melinda Runolfsdottir | — | Ignatius Cummerata | gift-cardapp | 3h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 78257240 | Wrong shade sent | Solved | Normal |  Retha Boyer Jr. | — | Ignatius Cummerata | — | 6d 12h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |
| 74181314 | Wrong shade sent | Pending | Normal |  Lorraine Kunze | — |  Eula McKenzie | Chat | shade-matchsamplesgift-card | - | —Skipped | — | — | — | Mar 2, 2026 | - |
| 53669003 | Where is my order? | Solved | Normal | Devonte Nolan Sr. | — | Mr. Lonie Hudson | wholesalesamples | 6h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |
| 17088583 | Shipping cost question | Solved | Normal |  Sonya Deckow | — | Darryl Jacobi | Chat | wholesalerefund | 1d 4h | ○Sent, no reply | — | — | — | May 5, 2026 | - |
| 62713640 | Missing samples in order | Open | Low |  Ron Sawayn | Highland Apothecary Co |  Yazmin Jast | — | - | —Skipped | — | — | — | Aug 30, 2025 | - | |
| 00176899 | Order arrived damaged | Solved | High |  Rossie Gutkowski | — | Yazmin Jast | Chat | shade-matchshippinginfluencer | 1h | ●Responded | 1/11 | — | — | Oct 10, 2025 | - |
| 77131236 | Discount code not working | Solved | Low |  Ottilie Stroman | — |  Chaz Renner | influencerbopisvip | 5h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 42440151 | Shipping cost question | Solved | Normal |  Toby Weimann | — |  Lily Raynor | gift-cardapp | 8h | ●Responded | 7/11 | — | — | Dec 22, 2025 | - | |
| 58239066 | Influencer code not working | Solved | Normal | Leonard Towne | — | Faith Hilll | — | 1d | ●Responded | 9/11 | — | — | Aug 25, 2025 | - | |
| 24737420 | Missing items in shipment | Solved | Normal |  Erika Yundt PhD | — |  Oscar O'Hara | — | 7h | ●Responded | 10/11 | — | — | Mar 11, 2026 | - | |
| 97333232 | BOPIS order cancelled at store | Solved | Normal |  Miss Nettie Muller | — | Julie Hodkiewicz | — | 2h | ●Responded | 4/5 | — | — | Jul 24, 2025 | - | |
| 83086970 | Pro discount enrollment | Solved | Normal |  Hugh Cummerata | — | Mr. Skyla Trantow | Chat | gift-cardapp | 5h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - |
| 92944517 | Price match request | Solved | Low |  Eugene Reichert II | — | Amely Pacocha | shade-matchbopisfragrance | 5h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |
| 05920819 | Price match request | Pending | Normal |  Carol Morissette | — | Darryl Jacobi | Phone | fragrancedamaged | - | —Skipped | — | — | — | Jun 10, 2025 | - |
| 44520762 | App crashes at checkout | Solved | Normal |  Phyllis Bartell | — | Lily Raynor | damaged | 2d 8h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 94019459 | Refund not received | Solved | Normal |  Clinton Bogan | — | Ignatius Cummerata | shade-match | 23h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |