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Showing 3,501 - 3,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18914945 | Order arrived damaged | Closed | Normal |  Gayle Crist | — |  Darryl Jacobi | Chat | samplesreturnsapp | 14h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 16, 2026 |
| 32744981 | Influencer code not working | Closed | Normal |  Mr. Sheldon Orn | — |  Jacklyn Dare | refund | 13h | ⊘Not fired | — | — | — | Feb 12, 2026 | Feb 16, 2026 | |
| 26632864 | Address change after shipping | Closed | Normal |  Jimmie Osinski | — |  Yazmin Jast | — | 12h | ●Responded | 1/5 | — | — | Feb 9, 2026 | Feb 16, 2026 | |
| 33474449 | Cancel order request | Closed | Normal |  Shaun Braun Sr. | — |  Ignatius Cummerata | Social | appshipping | 12h | ⊘Not fired | — | — | — | Feb 9, 2026 | Feb 16, 2026 |
| 07574327 | Insider tier issue | Closed | High |  Salvador Simonis | — |  Mr. Eliza Gerhold IV | Chat | influencerapprefund | 8h | ●Responded | 5/5 | — | — | Feb 9, 2026 | Feb 15, 2026 |
| 52191635 | Allergic reaction concern | Closed | Normal |  Nina Ortiz | — |  Leonard Waters-Howell | Social | wholesale | 6h | ⊘Not fired | — | — | — | Feb 8, 2026 | Feb 15, 2026 |
| 21636163 | Discount code not working | Closed | High |  Kavon Abbott | — |  Kip Schroeder IV | Chat | returnswholesaleinfluencer | 6h | ⊘Not fired | — | — | — | Feb 9, 2026 | Feb 15, 2026 |
| 32393986 | Loyalty points not posting | Closed | Normal |  Delores Shanahan | — |  Steve O'Conner | Chat | bopisloyaltyapp | 6h | ○Sent, no reply | — | — | — | Feb 10, 2026 | Feb 15, 2026 |
| 86857004 | Wrong shade sent | Closed | Low |  Alfreda Shields | — | Steve O'Conner | damaged | 6h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 15, 2026 | |
| 14978184 | Pro discount enrollment | Closed | High |  Leo Becker-Dach | — |  Tommy Kuvalis | Phone | loyaltybopis | 4h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 15, 2026 |
| 95293273 | App login problem | Closed | Normal |  Janick Hodkiewicz | — |  Chaz Renner | damagedfragrance | 1d 4h | ●Responded | 9/11 | — | — | Feb 9, 2026 | Feb 15, 2026 | |
| 73439880 | Where is my order? | Closed | Normal |  Austin Rosenbaum | — |  Eula McKenzie | bopisshade-matchsamples | 4h | ●Responded | 9/11 | — | — | Feb 9, 2026 | Feb 15, 2026 | |
| 74435538 | Address change after shipping | Closed | Low |  Richie Konopelski | — | Jacklyn Dare | Chat | returnsfragrance | 4h | ⊘Not fired | — | — | — | Feb 12, 2026 | Feb 15, 2026 |
| 21075868 | Insider tier issue | Closed | High |  Mattie Bahringer | — | Ignatius Cummerata | Chat | bopis | 3h | ●Responded | 5/5 | — | — | Feb 12, 2026 | Feb 15, 2026 |
| 96164930 | BOPIS pickup not ready | Closed | Normal |  Tristian Murphy | — | Steve O'Conner | Chat | fragranceshippingvip | 3h | ●Responded | 4/5 | — | — | Feb 10, 2026 | Feb 15, 2026 |
| 44998588 | App login problem | Closed | Normal |  Johanna Kuphal | — | Yazmin Jast | Social | — | 3h | ⊘Not fired | — | — | — | Feb 8, 2026 | Feb 15, 2026 |
| 03489315 | Order arrived damaged | Closed | Normal |  Zackary Cruickshank | — | Steve O'Conner | loyaltyreturns | 3h | ●Responded | 5/5 | — | — | Feb 9, 2026 | Feb 15, 2026 | |
| 62483608 | Wholesale order question | Closed | Normal |  Scottie Schaefer DDS | — | Chaz Renner | Chat | — | 2h | ●Responded | 4/5 | — | — | Feb 13, 2026 | Feb 15, 2026 |
| 21765952 | Return after 30-day window | Closed | Urgent |  Gene Franey | — | Ignatius Cummerata | Chat | vip | 2h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 15, 2026 |
| 63757377 | App login problem | Closed | Normal |  Rosendo Shanahan | — | Eula McKenzie | Social | — | 1h | ⊘Not fired | — | — | — | Feb 12, 2026 | Feb 15, 2026 |
| 70592416 | Address change after shipping | Closed | Normal |  Wanda Huels Jr. | — | Steve O'Conner | — | 1h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 15, 2026 | |
| 77151110 | Question about product ingredients | Closed | Low |  Jonatan Hammes-Toy | — |  Garth Dooley | refund | 1h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 15, 2026 | |
| 09319099 | Price match request | Closed | Normal |  Olga Hegmann | — |  Miss Amber Hintz Sr. | — | 1d | ●Responded | 3/5 | — | — | Feb 13, 2026 | Feb 15, 2026 | |
| 52303940 | Insider tier issue | Closed | Normal |  Lelah Adams | — | Steve O'Conner | refund | 1d | ●Responded | 4/11 | — | — | Feb 11, 2026 | Feb 15, 2026 | |
| 77789039 | Wholesale order question | Closed | Urgent |  Retha Boyer Jr. | — |  Amely Pacocha | — | 3d 22h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 15, 2026 | |
| 13432492 | Missing items in shipment | Closed | Normal |  Alyssa Christiansen | — | Ignatius Cummerata | — | 2d 20h | ⊘Not fired | — | — | — | Feb 5, 2026 | Feb 15, 2026 | |
| 90582412 | Question about product ingredients | Closed | Urgent |  Lori Ruecker | — | Eula McKenzie | Chat | loyalty | 2d 19h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 15, 2026 |
| 11877476 | Discount code not working | Closed | Normal |  Lera Reichel DVM | — |  Mr. Lonie Hudson | Chat | — | 19h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 15, 2026 |
| 98886161 | Cancel subscription / Auto-replenish | Closed | Low |  Marilou Larson | — | Kip Schroeder IV | loyalty | 18h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 15, 2026 | |
| 68871125 | Gift card balance question | Closed | Low |  Nichole O'Hara | — | Steve O'Conner | Chat | — | 18h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 15, 2026 |
| 36086889 | Allergic reaction concern | Closed | Low |  Earnest Purdy | — |  Faith Hilll | returns | 2d 18h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 15, 2026 | |
| 34237200 | Price match request | Closed | High |  Kerry Beier | — | Mr. Eliza Gerhold IV | Chat | gift-cardshade-matchdamaged | 16h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 15, 2026 |
| 04637834 | Refund not received | Closed | Normal |  Fredrick Mills | — | Kip Schroeder IV | — | 16h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 15, 2026 | |
| 40223621 | App login problem | Closed | Normal |  Beulah Lesch | — |  Oscar O'Hara | Phone | — | 14h | ●Responded | 5/5 | — | — | Feb 7, 2026 | Feb 15, 2026 |
| 13168876 | Gift card balance question | Closed | Normal |  Charlene Towne | — | Kip Schroeder IV | Chat | shippingwholesaleinfluencer | 2d 14h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 15, 2026 |
| 70211387 | Insider tier issue | Closed | Normal |  Sadie Littel | — | Chaz Renner | — | 14h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 15, 2026 | |
| 26465430 | Pro discount enrollment | Closed | Low |  Ova Ratke | — | Tommy Kuvalis | loyalty | 2d 9h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 14, 2026 | |
| 62711285 | Influencer code not working | Closed | Normal |  Dereck Torphy | — | Garth Dooley | influencer | 9h | ●Responded | 3/5 | — | — | Feb 13, 2026 | Feb 14, 2026 | |
| 93326451 | Cancel order request | Closed | Low |  Rickey Wilkinson | — | Eula McKenzie | refundgift-cardvip | 8h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 14, 2026 | |
| 49469400 | Loyalty points not posting | Closed | Low |  Mrs. Marsha McClure-Smitham | — | Amely Pacocha | Chat | influencerrefundwholesale | 6h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 14, 2026 |
| 22910181 | Question about product ingredients | Closed | High | Leo Becker-Dach | — | Mr. Lonie Hudson | gift-cardloyalty | 6h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 14, 2026 | |
| 05575317 | Wrong shade sent | Closed | Normal |  Mr. Ian Schuppe-Stamm | — | Tommy Kuvalis | Chat | samples | 6h | ●Responded | 3/5 | — | — | Feb 12, 2026 | Feb 14, 2026 |
| 75963902 | Cancel order request | Closed | Normal |  Ramon Feeney | — |  Vilma Gusikowski | — | 6h | ●Responded | 4/5 | — | — | Feb 13, 2026 | Feb 14, 2026 | |
| 16774883 | Birthday gift not received | Closed | High |  Carol Baumbach | — | Oscar O'Hara | Chat | — | 1d 6h | ○Sent, no reply | — | — | — | Feb 10, 2026 | Feb 14, 2026 |
| 17256342 | App crashes at checkout | Closed | Normal |  Ethan Steuber | — | Mr. Lonie Hudson | Chat | gift-cardbopisinfluencer | 6h | ●Responded | 5/5 | — | — | Feb 9, 2026 | Feb 14, 2026 |
| 59787792 | Wrong shade sent | Closed | Normal |  Bryan Osinski | — | Eula McKenzie | — | 6h | ●Responded | 9/11 | — | — | Feb 8, 2026 | Feb 14, 2026 | |
| 40193555 | Price match request | Closed | Normal |  Jill Ruecker Sr. | — |  Julie Hodkiewicz | Chat | returnssamplesfragrance | 6h | ●Responded | 1/5 | — | — | Feb 12, 2026 | Feb 14, 2026 |
| 20042164 | Order arrived damaged | Closed | Urgent |  Mr. Tommie Haley II | — |  Lily Raynor | damagedloyaltyvip | 5h | ●Responded | 4/5 | — | — | Feb 11, 2026 | Feb 14, 2026 | |
| 43825347 | Cancel subscription / Auto-replenish | Closed | Normal |  Patty Balistreri | — |  Mr. Skyla Trantow | vip | 5h | ●Responded | 5/5 | — | — | Feb 13, 2026 | Feb 14, 2026 | |
| 72114344 | Discount code not working | Closed | Normal |  Mrs. Juana Russel | — | Mr. Eliza Gerhold IV | Chat | refund | 5h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 14, 2026 |