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51288528Wholesale order questionClosedNormalClark Gulgowski-Altenwerth—Kaela FriesenEmail
influencershipping
6h○Sent, no reply———Oct 30, 2025Nov 5, 2025
67064631App login problemClosedNormalRandolph Littel—Kaela FriesenEmail—6h●Responded5/5——Oct 30, 2025Nov 5, 2025
36632392Price match requestClosedNormalKristopher Rogahn—Steve O'ConnerChat
shade-match
6h○Sent, no reply———Oct 31, 2025Nov 5, 2025
24302097Lost package follow-upClosedUrgentNathaniel Pagac—Chaz RennerEmail
wholesale
6h○Sent, no reply———Oct 31, 2025Nov 5, 2025
86176935Restock alert for backorderClosedHighTamia Hills—Dr. Mandy McLaughlinSocial
vipdamaged
5h⊘Not fired———Nov 4, 2025Nov 5, 2025
63297659Shipping cost questionClosedHighEthan Steuber—Eula McKenzieEmail—5h○Sent, no reply———Nov 1, 2025Nov 5, 2025
09798911Store experience feedbackClosedLowJuvenal Ward—Dr. Mandy McLaughlinEmail
returnsvip
5h⊘Not fired———Nov 4, 2025Nov 5, 2025
92462295Discount code not workingClosedHighMr. Sheridan Trantow—Mr. Cade SengerEmail—5h●Responded5/5——Oct 29, 2025Nov 5, 2025
24241886Wrong shade sentClosedNormalDoris Dickinson—Amely PacochaChat
app
4h●Responded3/5——Nov 2, 2025Nov 5, 2025
51810357Influencer code not workingClosedNormalErika Yundt PhD—Tommy KuvalisPhone
samples
4h○Sent, no reply———Nov 3, 2025Nov 5, 2025
46775357App login problemClosedNormalWanda Huels Jr.—Jacklyn DareSocial
samples
3h⊘Not fired———Oct 31, 2025Nov 5, 2025
27211600Address change after shippingClosedUrgentAyana Hane—Garth DooleyEmail
damagedfragranceinfluencer
3h●Responded4/5——Oct 31, 2025Nov 5, 2025
64787907Store experience feedbackClosedNormalKarla Conroy—Garth DooleyChat—3h○Sent, no reply———Oct 31, 2025Nov 5, 2025
29313702Lost package follow-upClosedNormalRosendo Shanahan—Steve O'ConnerChat
shade-match
3h●Responded2/5——Oct 30, 2025Nov 5, 2025
25774729Birthday gift not receivedClosedHighTristian Murphy—Oscar O'HaraChat
bopis
3h○Sent, no reply———Oct 30, 2025Nov 5, 2025
98139403Cancel subscription / Auto-replenishClosedNormalMrs. Easter Jakubowski Jr.—Amely PacochaEmail
vipwholesaledamaged
3h⊘Not fired———Oct 31, 2025Nov 5, 2025
54516011Gift card balance questionClosedNormalTracey Hauck—Faith HilllEmail
loyaltygift-card
2h○Sent, no reply———Oct 29, 2025Nov 5, 2025
47368511Discount code not workingClosedNormalDelores Shanahan—Dr. Mandy McLaughlinEmail—2h○Sent, no reply———Oct 29, 2025Nov 5, 2025
90564309Klarna / Afterpay split issueClosedNormalMolly Leffler—Darryl JacobiEmail
shade-matchgift-card
3d 2h⊘Not fired———Oct 31, 2025Nov 5, 2025
90195793Birthday gift not receivedClosedNormalMiss Christop Grimes—Eula McKenzieEmail—1h○Sent, no reply———Oct 31, 2025Nov 5, 2025
55334043Lost package follow-upClosedNormalBraden Hodkiewicz—Miss Amber Hintz Sr.Email
gift-cardvip
1d⊘Not fired———Nov 3, 2025Nov 5, 2025
70295057Refund not receivedClosedNormalDelores Shanahan—Mr. Lonie HudsonEmail
bopisapprefund
21h●Responded4/5——Nov 1, 2025Nov 5, 2025
34008949Where is my order?ClosedNormalHans Jones—Garth DooleyChat
shade-match
20h○Sent, no reply———Oct 30, 2025Nov 5, 2025
99750804Missing items in shipmentClosedNormalMr. Wallace Rau—Steve O'ConnerSocial—18h⊘Not fired———Oct 30, 2025Nov 5, 2025
15341400Wholesale order questionClosedHighMr. Benjamin Ryan—Darryl JacobiPhone
returnsgift-card
17h○Sent, no reply———Oct 31, 2025Nov 5, 2025
05042069Question about product ingredientsClosedHighDoyle Little—Julie HodkiewiczChat—16h○Sent, no reply———Oct 29, 2025Nov 5, 2025
83721869Shipping cost questionClosedNormalErika Yundt PhD—Julie HodkiewiczChat
refund
2d 16h●Responded4/5——Oct 28, 2025Nov 5, 2025
26298135Order arrived damagedClosedHighKay Berge—Miss Amber Hintz Sr.Email—2d 15h●Responded4/5——Oct 29, 2025Nov 5, 2025
58756282Pro discount enrollmentClosedNormalDr. Liam Waelchi—Mr. Cade SengerChat
conversation-mockup
3d 14h●Responded7/1154Oct 30, 2025Nov 5, 2025
60131870Return after 30-day windowClosedLowDr. Carlie Kovacek—Mr. Lonie HudsonPhone—12h○Sent, no reply———Oct 31, 2025Nov 5, 2025
73466094BOPIS pickup not readyClosedLowMarie Kshlerin—Eula McKenzieEmail
loyaltybopisapp
12h●Responded4/5——Oct 28, 2025Nov 5, 2025
96666783Store experience feedbackClosedNormalFlorida Homenick—Tommy KuvalisEmail
shippingwholesale
12h●Responded5/5——Oct 28, 2025Nov 5, 2025
08187236Gift card balance questionClosedHighGretchen Wehner—Kip Schroeder IVEmail—11h○Sent, no reply———Oct 31, 2025Nov 5, 2025
95203619Insider tier issueClosedLowZella Moen—Julie HodkiewiczEmail
returns
6d 11h●Responded3/5——Oct 23, 2025Nov 5, 2025
12775059Pro discount enrollmentClosedNormalKatelyn Dickens Jr.—Mr. Eliza Gerhold IVEmail
samplesinfluencer
2d 9h○Sent, no reply———Oct 30, 2025Nov 4, 2025
01533818Birthday gift not receivedClosedNormalAnsel Russel—Katrina JohnsEmail
refunddamagedapp
7h○Sent, no reply———Oct 29, 2025Nov 4, 2025
78173582Klarna / Afterpay split issueClosedNormalNorwood Crist DDS—Yazmin JastChat—7h●Responded10/11——Oct 31, 2025Nov 4, 2025
78443219Shipping cost questionClosedNormalKamren Schneider Sr.—Oscar O'HaraEmail
shippingrefundvip
7h●Responded3/5——Oct 31, 2025Nov 4, 2025
08953603Allergic reaction concernClosedNormalRobyn Price—Yazmin JastEmail
shade-match
6h○Sent, no reply———Nov 3, 2025Nov 4, 2025
20183652Cancel subscription / Auto-replenishClosedHighAbraham Veum—Darryl JacobiEmail—5h●Responded4/5——Oct 30, 2025Nov 4, 2025
19780292Insider tier issueClosedNormalAnthony Schaefer—Kaela FriesenEmail—5h⊘Not fired———Oct 31, 2025Nov 4, 2025
87520737Pro discount enrollmentClosedNormalKurtis Denesik—Yazmin JastEmail
app
5h●Responded5/5——Nov 2, 2025Nov 4, 2025
27344788Lost package follow-upClosedNormalRudolph Gorczany—Mr. Skyla TrantowEmail—5h○Sent, no reply———Nov 3, 2025Nov 4, 2025
33717904Discount code not workingClosedNormalAdella Shanahan—Yazmin JastEmail—4h○Sent, no reply———Oct 29, 2025Nov 4, 2025
17605350Influencer code not workingClosedNormalGrant Johns—Amely PacochaChat
refund
2d 4h●Responded4/5——Oct 30, 2025Nov 4, 2025
87903869Gift card balance questionClosedNormalNoel Stracke—Kip Schroeder IVEmail
vip
4h○Sent, no reply———Nov 3, 2025Nov 4, 2025
42475906Missing samples in orderClosedNormalHelga Kunde—Mr. Lonie HudsonChat
shippinginfluencer
3h○Sent, no reply———Nov 1, 2025Nov 4, 2025
59441041Klarna / Afterpay split issueClosedNormalHeber MaggioAurora Hotels GroupTommy KuvalisEmail—1h●Responded5/5——Oct 31, 2025Nov 4, 2025
66771825Discount code not workingClosedNormalFelicia ReingerSilver Lake StudiosDarryl JacobiEmail—1d 1h⊘Not fired———Nov 2, 2025Nov 4, 2025
39716846Restock alert for backorderClosedLowDarla Torp-McClure PhD—Oscar O'HaraEmail
returnsinfluencerrefund
1h⊘Not fired———Oct 30, 2025Nov 4, 2025
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