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Showing 7,251 - 7,300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 17875168 | Influencer code not working | Closed | High |  Berneice Heller | — |  Darryl Jacobi | wholesale | 5h | ●Responded | 5/5 | — | — | Oct 22, 2025 | Oct 29, 2025 | |
| 85677670 | Item authenticity concern | Closed | Normal |  Audie Windler | — |  Dr. Mandy McLaughlin | — | 5h | ●Responded | 4/5 | — | — | Oct 24, 2025 | Oct 29, 2025 | |
| 31588011 | Foundation match help | Closed | Normal |  Myriam Rau | — |  Amely Pacocha | gift-card | 4h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 29, 2025 | |
| 48534935 | Order arrived damaged | Closed | Low |  Karley Keebler | — |  Miss Amber Hintz Sr. | bopis | 3h | ⊘Not fired | — | — | — | Oct 26, 2025 | Oct 29, 2025 | |
| 44867745 | Address change after shipping | Closed | High |  Kelsi Crooks | — |  Katrina Johns | shipping | 3h | ●Responded | 1/5 | — | — | Oct 24, 2025 | Oct 29, 2025 | |
| 11565614 | Item authenticity concern | Closed | Normal |  Danielle Kshlerin | — | Amely Pacocha | — | 1d 3h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Oct 29, 2025 | |
| 38436933 | Return after 30-day window | Closed | Low |  Kirk Wintheiser-Lang | — |  Yazmin Jast | — | 3h | ●Responded | 5/5 | — | — | Oct 23, 2025 | Oct 29, 2025 | |
| 67601832 | Cancel subscription / Auto-replenish | Closed | Normal |  Mr. Cedric Schiller | Verde Concierge | Dr. Mandy McLaughlin | damaged | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 29, 2025 | |
| 31634426 | Foundation match help | Closed | High |  Tamara Corkery | — |  Mr. Cade Senger | Chat | appbopisgift-card | 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 29, 2025 |
| 50669985 | Question about product ingredients | Closed | High |  Forrest Considine-Conroy | — |  Ignatius Cummerata | Chat | vipgift-card | 2h | ●Responded | 9/11 | — | — | Oct 28, 2025 | Oct 29, 2025 |
| 75580228 | Influencer code not working | Closed | Normal |  Candice Armstrong | — | Darryl Jacobi | Phone | vip | 2h | ●Responded | 5/5 | — | — | Oct 23, 2025 | Oct 29, 2025 |
| 37650745 | Missing items in shipment | Closed | High |  Meghan McClure | — |  Chaz Renner | Phone | samplesfragrancegift-card | 2d 2h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 29, 2025 |
| 62047903 | Missing items in shipment | Closed | Normal |  Mya Streich | — | Miss Amber Hintz Sr. | Chat | wholesale | 1h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Oct 29, 2025 |
| 97176337 | App crashes at checkout | Closed | Normal |  Justen Tremblay | — |  Julie Hodkiewicz | Social | bopis | 1h | ⊘Not fired | — | — | — | Oct 28, 2025 | Oct 29, 2025 |
| 83404005 | Loyalty points not posting | Closed | Normal |  Skylar Cassin | — | Miss Amber Hintz Sr. | — | 23h | ●Responded | 4/5 | — | — | Oct 24, 2025 | Oct 29, 2025 | |
| 15843922 | Address change after shipping | Closed | Normal |  Howard Bahringer | — | Katrina Johns | Chat | wholesale | 3d 23h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 29, 2025 |
| 75279041 | Loyalty points not posting | Closed | Low |  Gia Hodkiewicz | — |  Mr. Eliza Gerhold IV | bopisapployalty | 2d 22h | ●Responded | 4/5 | — | — | Oct 22, 2025 | Oct 29, 2025 | |
| 72690244 | App login problem | Closed | Normal |  Faye Nolan-Smith | — |  Kip Schroeder IV | gift-card | 20h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 29, 2025 | |
| 61825161 | Pro discount enrollment | Closed | High |  Frederick Kling | — |  Tommy Kuvalis | loyaltyfragrance | 20h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 29, 2025 | |
| 34344327 | BOPIS pickup not ready | Closed | High |  Lester Morar | — | Julie Hodkiewicz | damagedvip | 18h | ⊘Not fired | — | — | — | Oct 21, 2025 | Oct 29, 2025 | |
| 73751765 | Missing samples in order | Closed | Normal |  Ottilie Stroman | — |  Mr. Lonie Hudson | — | 2d 15h | ●Responded | 3/5 | — | — | Oct 25, 2025 | Oct 29, 2025 | |
| 69398186 | Where is my order? | Closed | High |  Lori Ruecker | — |  Lily Raynor | influencer | 15h | ●Responded | 7/11 | — | — | Oct 21, 2025 | Oct 29, 2025 | |
| 11822906 | Restock alert for backorder | Closed | Normal |  Dr. Violet Gibson | — | Yazmin Jast | shippingbopisrefund | 2d 15h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 29, 2025 | |
| 28799926 | App login problem | Closed | Normal |  Karla Conroy | — | Darryl Jacobi | Chat | wholesaledamaged | 14h | ●Responded | 5/5 | — | — | Oct 27, 2025 | Oct 29, 2025 |
| 62357394 | BOPIS pickup not ready | Closed | Low |  Ms. Josefina Collins | — | Darryl Jacobi | influencersamplesrefund | 9d 11h | ●Responded | 2/5 | — | — | Oct 18, 2025 | Oct 29, 2025 | |
| 70014124 | Pro discount enrollment | Closed | Normal |  Elsa Stracke | Studio Eleven | Darryl Jacobi | Chat | returnsfragrance | 7h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 28, 2025 |
| 63192998 | Missing samples in order | Closed | Normal |  Jacquelyn Harber | — |  Mr. Skyla Trantow | damagedsamplesgift-card | 6h | ⊘Not fired | — | — | — | Oct 23, 2025 | Oct 28, 2025 | |
| 37811332 | Wrong shade sent | Closed | Normal |  Reina Runte | — | Yazmin Jast | Chat | bopis | 6h | ●Responded | 4/5 | — | — | Oct 24, 2025 | Oct 28, 2025 |
| 14942416 | Store experience feedback | Closed | High |  Ms. Linda Funk | — | Tommy Kuvalis | vip | 6h | ●Responded | 4/5 | — | — | Oct 22, 2025 | Oct 28, 2025 | |
| 21689309 | Loyalty points not posting | Closed | Low |  Devonte Nolan Sr. | — | Julie Hodkiewicz | Chat | damagedbopis | 6h | ●Responded | 3/5 | — | — | Oct 23, 2025 | Oct 28, 2025 |
| 83741673 | Cancel order request | Closed | Low |  Barbara Langworth | — | Chaz Renner | influencershade-match | 6h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Oct 28, 2025 | |
| 45777862 | Restock alert for backorder | Closed | High |  Brandi Wehner | — |  Leonard Waters-Howell | Chat | shippingrefundfragrance | 6h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Oct 28, 2025 |
| 18342008 | Klarna / Afterpay split issue | Closed | Low |  Mr. Sheridan Trantow | — | Miss Amber Hintz Sr. | Social | gift-carddamaged | 5h | ⊘Not fired | — | — | — | Oct 22, 2025 | Oct 28, 2025 |
| 58509278 | Allergic reaction concern | Closed | High |  Savanna Breitenberg | — | Mr. Cade Senger | appshippingshade-match | 5h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 28, 2025 | |
| 28687464 | Store experience feedback | Closed | Normal | Danielle Kshlerin | — | Amely Pacocha | shade-match | 5h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 28, 2025 | |
| 18948397 | BOPIS order cancelled at store | Closed | Low |  Joyce Franey | — | Julie Hodkiewicz | damagedfragrancebopis | 5h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Oct 28, 2025 | |
| 45338516 | Lost package follow-up | Closed | Normal |  Laurie Pagac | — | Leonard Waters-Howell | gift-cardrefund | 5h | ●Responded | 3/5 | — | — | Oct 27, 2025 | Oct 28, 2025 | |
| 31238025 | Missing items in shipment | Closed | High |  Lynn Towne | — |  Faith Hilll | refundvipapp | 4h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 28, 2025 | |
| 86654068 | Where is my order? | Closed | Low |  Ms. Nadia Yundt | — | Darryl Jacobi | Chat | bopis | 4h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 28, 2025 |
| 59384465 | Influencer code not working | Closed | Normal |  Laurie Bins | — | Chaz Renner | Chat | shippingwholesaleinfluencer | 3h | ●Responded | 5/5 | — | — | Oct 22, 2025 | Oct 28, 2025 |
| 79001062 | Restock alert for backorder | Closed | Normal |  Mack Boyer | — | Yazmin Jast | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 28, 2025 |
| 45704033 | Store experience feedback | Closed | High |  Felicia Reinger | Silver Lake Studios |  Jacklyn Dare | Chat | — | 3h | ●Responded | 2/5 | — | — | Oct 21, 2025 | Oct 28, 2025 |
| 51440734 | BOPIS pickup not ready | Closed | Low |  Tanner Kautzer | — | Lily Raynor | Social | — | 3h | ⊘Not fired | — | — | — | Oct 22, 2025 | Oct 28, 2025 |
| 94106827 | Cancel order request | Closed | Low |  Mr. Kelvin Volkman | — | Miss Amber Hintz Sr. | Chat | — | 3h | ●Responded | 3/5 | — | — | Oct 22, 2025 | Oct 28, 2025 |
| 49138682 | BOPIS order cancelled at store | Closed | Low |  Nayeli Schowalter | — | Mr. Cade Senger | Chat | wholesale | 2h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 28, 2025 |
| 68964292 | Item authenticity concern | Closed | Low |  Ross Heathcote | — | Mr. Cade Senger | returnsvip | 2h | ●Responded | 5/5 | — | — | Oct 24, 2025 | Oct 28, 2025 | |
| 46784334 | Cancel subscription / Auto-replenish | Closed | Low |  Nathaniel McClure | — |  Oscar O'Hara | vip | 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 28, 2025 | |
| 82287427 | Refund not received | Closed | Normal |  Lana Corwin | — |  Kaela Friesen | — | 2h | ●Responded | 5/5 | — | — | Oct 24, 2025 | Oct 28, 2025 | |
| 21673351 | Gift card balance question | Closed | Normal |  Ms. August Greenfelder | — | Katrina Johns | gift-card | 2h | ⊘Not fired | — | — | — | Oct 23, 2025 | Oct 28, 2025 | |
| 56874304 | Klarna / Afterpay split issue | Closed | Normal |  Alicia Tremblay | — | Katrina Johns | damaged | 1h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 28, 2025 |