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Closed
62158075App login problemClosedNormalForrest Stehr—Steve O'ConnerEmail
influencerfragranceapp
11h○Sent, no reply———Oct 24, 2025Oct 31, 2025
60348459Allergic reaction concernClosedLowElsie Schumm—Tommy KuvalisEmail—2d 10h●Responded7/11——Oct 26, 2025Oct 31, 2025
83497844Refund not receivedClosedLowTara DuBuque—Kip Schroeder IVEmail
appreturnswholesale
9h●Responded5/5——Oct 26, 2025Oct 30, 2025
93295635Wrong shade sentClosedNormalCharlotte Abernathy III—Oscar O'HaraEmail
damagedloyalty
7h●Responded5/5——Oct 24, 2025Oct 30, 2025
90065303Klarna / Afterpay split issueClosedNormalClinton Bogan—Jacklyn DareEmail—1d 7h●Responded1/11——Oct 24, 2025Oct 30, 2025
51760624Birthday gift not receivedClosedNormalShirley Cartwright—Kaela FriesenSocial
refundfragrance
6h⊘Not fired———Oct 23, 2025Oct 30, 2025
02324083Cancel subscription / Auto-replenishClosedNormalMarcelo Zemlak—Jacklyn DareEmail
fragrance
6h●Responded5/5——Oct 27, 2025Oct 30, 2025
51677948Order arrived damagedClosedNormalRory Blanda—Katrina JohnsSocial—6h⊘Not fired———Oct 24, 2025Oct 30, 2025
04222561Wholesale order questionClosedNormalTodd Gorczany—Ignatius CummerataEmail—5h○Sent, no reply———Oct 28, 2025Oct 30, 2025
71652977BOPIS order cancelled at storeClosedNormalOla Kovacek—Vilma GusikowskiEmail—5h○Sent, no reply———Oct 25, 2025Oct 30, 2025
28679856Wholesale order questionClosedNormalBraulio Schumm—Amely PacochaEmail
shippinginfluencerrefund
5h○Sent, no reply———Oct 28, 2025Oct 30, 2025
41384837Address change after shippingClosedNormalOma Kutch Sr.—Mr. Eliza Gerhold IVEmail
influencerloyalty
4h●Responded5/5——Oct 26, 2025Oct 30, 2025
75944383Lost package follow-upClosedNormalJoanne Vandervort—Mr. Eliza Gerhold IVEmail
damaged
4h○Sent, no reply———Oct 28, 2025Oct 30, 2025
93096862Lost package follow-upClosedHighJanet Lynch—Kip Schroeder IVPhone
shippingapp
4h●Responded5/5——Oct 23, 2025Oct 30, 2025
34675452Allergic reaction concernClosedLowBeulah Labadie—Faith HilllEmail
influencerloyaltyvip
4h○Sent, no reply———Oct 27, 2025Oct 30, 2025
62358971Where is my order?ClosedHighJeffrey Rath—Darryl JacobiChat
appgift-card
3h○Sent, no reply———Oct 27, 2025Oct 30, 2025
50243712BOPIS pickup not readyClosedLowBeulah Lesch—Vilma GusikowskiEmail
samplesfragrancereturns
3h○Sent, no reply———Oct 23, 2025Oct 30, 2025
98340586Foundation match helpClosedHighArnold Kuvalis—Kip Schroeder IVChat
vipinfluencer
2h●Responded5/5——Oct 29, 2025Oct 30, 2025
37249789BOPIS pickup not readyClosedLowRoscoe Wisozk MD—Garth DooleyPhone
appdamaged
2h○Sent, no reply———Oct 23, 2025Oct 30, 2025
93145370Pro discount enrollmentClosedNormalMyra Hilll—Vilma GusikowskiChat—2h●Responded10/11——Oct 24, 2025Oct 30, 2025
43998967Birthday gift not receivedClosedNormalTrever Durgan—Kaela FriesenChat
vip
1h○Sent, no reply———Oct 27, 2025Oct 30, 2025
61041780Birthday gift not receivedClosedLowWestley EmardAtlas HospitalityFaith HilllEmail
loyalty
1h●Responded4/5——Oct 24, 2025Oct 30, 2025
24619951Influencer code not workingClosedNormalShanna Homenick—Faith HilllChat—1h●Responded5/5——Oct 29, 2025Oct 30, 2025
02871966App login problemClosedNormalKatrina Hessel—Faith HilllChat
fragrancerefundgift-card
1h○Sent, no reply———Oct 29, 2025Oct 30, 2025
42685211Allergic reaction concernClosedNormalJasmine Langworth—Steve O'ConnerEmail
app
1h●Responded5/5——Oct 27, 2025Oct 30, 2025
95101956Lost package follow-upClosedNormalGarfield Pagac—Oscar O'HaraEmail—1d 23h●Responded4/5——Oct 26, 2025Oct 30, 2025
12708298Question about product ingredientsClosedNormalMiss Clarissa Herman—Darryl JacobiEmail
vipapp
22h○Sent, no reply———Oct 22, 2025Oct 30, 2025
11621159Allergic reaction concernClosedLowDr. Marjory Gislason—Leonard Waters-HowellChat
influencersamplesvip
21h○Sent, no reply———Oct 27, 2025Oct 30, 2025
40521937Insider tier issueClosedHighReina Runte—Kip Schroeder IVEmail
damaged
1d 21h○Sent, no reply———Oct 21, 2025Oct 30, 2025
93675544Address change after shippingClosedUrgentMr. Benjamin Ryan—Katrina JohnsEmail
bopis
19h○Sent, no reply———Oct 27, 2025Oct 30, 2025
23175327Question about product ingredientsClosedHighRalph Pagac—Vilma GusikowskiChat—19h○Sent, no reply———Oct 25, 2025Oct 30, 2025
89882379Missing samples in orderClosedNormalPam Carter—Tommy KuvalisPhone—18h⊘Not fired———Oct 23, 2025Oct 30, 2025
82276268Restock alert for backorderClosedNormalAric Johnston—Kip Schroeder IVEmail—17h●Responded1/11——Oct 24, 2025Oct 30, 2025
61685909Allergic reaction concernClosedNormalDuncan Funk—Tommy KuvalisSocial
shipping
17h⊘Not fired———Oct 24, 2025Oct 30, 2025
37653008Insider tier issueClosedUrgentDr. Carlie Kovacek—Tommy KuvalisSocial—4d 16h⊘Not fired———Oct 19, 2025Oct 30, 2025
54255721Allergic reaction concernClosedNormalMadilyn Armstrong III—Chaz RennerEmail—16h○Sent, no reply———Oct 22, 2025Oct 30, 2025
46160267Return after 30-day windowClosedNormalFreddie Huel-Leffler—Amely PacochaPhone
shade-match
16h●Responded4/5——Oct 24, 2025Oct 30, 2025
72637135Cancel order requestClosedNormalJacqueline Ferry—Mr. Eliza Gerhold IVEmail—15h○Sent, no reply———Oct 27, 2025Oct 30, 2025
82260929Missing samples in orderClosedNormalJefferey Casper—Eula McKenzieChat
appshade-match
13h●Responded2/5——Oct 27, 2025Oct 30, 2025
69550985Refund not receivedClosedHighGary Berge—Mr. Lonie HudsonPhone—1d 12h○Sent, no reply———Oct 23, 2025Oct 30, 2025
29969358Wrong shade sentClosedHighMiss Roslyn Ziemann—Oscar O'HaraEmail
apployalty
5d 12h○Sent, no reply———Oct 20, 2025Oct 30, 2025
22209719Foundation match helpClosedNormalReva Schuster—Ignatius CummerataEmail
influencer
11h○Sent, no reply———Oct 22, 2025Oct 30, 2025
46834862Price match requestClosedLowLeonard Towne—Garth DooleyEmail—7h●Responded10/11——Oct 24, 2025Oct 29, 2025
15307984Klarna / Afterpay split issueClosedLowKayleigh D'AmoreStudio ElevenYazmin JastChat
shipping
6h⊘Not fired———Oct 28, 2025Oct 29, 2025
50218333Discount code not workingClosedLowTessie Pouros—Mr. Cade SengerEmail—6h○Sent, no reply———Oct 24, 2025Oct 29, 2025
83130946Influencer code not workingClosedLowTasha Cartwright II—Miss Amber Hintz Sr.Chat
refundappfragrance
6h●Responded9/11——Oct 28, 2025Oct 29, 2025
66804596Pro discount enrollmentClosedLowSara Feest—Oscar O'HaraEmail
shippingreturnswholesale
6h○Sent, no reply———Oct 26, 2025Oct 29, 2025
67597815Insider tier issueClosedNormalLori Ruecker—Tommy KuvalisEmail—6h●Responded4/5——Oct 23, 2025Oct 29, 2025
52028307Where is my order?ClosedNormalMilan Graham Jr.—Faith HilllChat
refundshade-match
5h●Responded5/5——Oct 27, 2025Oct 29, 2025
64346595Return after 30-day windowClosedNormalHugh O'Hara—Miss Amber Hintz Sr.Social
influencergift-cardfragrance
5h⊘Not fired———Oct 25, 2025Oct 29, 2025
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