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Showing 7,351 - 7,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 49341931 | Refund not received | Closed | Normal |  Alicia Tremblay | — |  Dr. Mandy McLaughlin | Social | loyaltyreturnsshade-match | 1d 6h | ⊘Not fired | — | — | — | Oct 24, 2025 | Oct 26, 2025 |
| 00190400 | Influencer code not working | Closed | Normal |  Sydni Tremblay | — |  Mr. Lonie Hudson | Social | shippingvipfragrance | 6h | ⊘Not fired | — | — | — | Oct 22, 2025 | Oct 26, 2025 |
| 81652002 | Shipping cost question | Closed | Normal |  Jodi Homenick | — |  Miss Amber Hintz Sr. | gift-cardsamplesshipping | 6h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 26, 2025 | |
| 21722677 | Shipping cost question | Closed | Normal |  Ellen Schuppe | — |  Kaela Friesen | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 26, 2025 |
| 47500530 | Allergic reaction concern | Closed | Normal |  Lyric Reichel | — |  Lily Raynor | Chat | fragrance | 6h | ●Responded | 4/5 | — | — | Oct 19, 2025 | Oct 26, 2025 |
| 94038378 | Wrong shade sent | Closed | High |  Barbara Langworth | — |  Katrina Johns | Chat | — | 5h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 26, 2025 |
| 26974554 | Birthday gift not received | Closed | Urgent |  Laurie Bins | — |  Faith Hilll | loyalty | 5h | ⊘Not fired | — | — | — | Oct 24, 2025 | Oct 26, 2025 | |
| 20294213 | App crashes at checkout | Closed | Normal |  Garry Stiedemann | — |  Mr. Eliza Gerhold IV | Social | shipping | 5h | ⊘Not fired | — | — | — | Oct 20, 2025 | Oct 26, 2025 |
| 13554769 | Price match request | Closed | Normal |  Ben McDermott | — | Dr. Mandy McLaughlin | bopissamplesshade-match | 4h | ⊘Not fired | — | — | — | Oct 22, 2025 | Oct 26, 2025 | |
| 07537822 | Foundation match help | Closed | Normal |  Roland Ortiz-McGlynn | — |  Vilma Gusikowski | shippingvipfragrance | 4h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Oct 26, 2025 | |
| 35961196 | Order arrived damaged | Closed | Normal |  Dr. Ervin Crooks | — | Dr. Mandy McLaughlin | apprefundgift-card | 4h | ●Responded | 10/11 | — | — | Oct 23, 2025 | Oct 26, 2025 | |
| 59629820 | BOPIS order cancelled at store | Closed | Low |  Mitchell Stehr | — |  Ignatius Cummerata | Chat | damagedinfluencer | 3h | ●Responded | 5/5 | — | — | Oct 20, 2025 | Oct 26, 2025 |
| 71588183 | Birthday gift not received | Closed | Normal |  Nichole O'Hara | — | Lily Raynor | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 26, 2025 |
| 39723219 | Influencer code not working | Closed | Normal |  Kathryn Russel IV | — |  Mr. Skyla Trantow | samplesfragrance | 3d 3h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 26, 2025 | |
| 69791013 | Address change after shipping | Closed | Normal |  Eldridge Feeney | — | Mr. Skyla Trantow | fragrancewholesaleinfluencer | 3h | ●Responded | 5/5 | — | — | Oct 20, 2025 | Oct 26, 2025 | |
| 75820047 | Discount code not working | Closed | Normal |  Ms. August Greenfelder | — |  Darryl Jacobi | Phone | fragrance | 2h | ⊘Not fired | — | — | — | Oct 23, 2025 | Oct 26, 2025 |
| 64000509 | BOPIS pickup not ready | Closed | Urgent |  Ayana Adams | — | Dr. Mandy McLaughlin | loyalty | 2h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 26, 2025 | |
| 65513871 | Pro discount enrollment | Closed | Low |  Eloy Dicki | — | Dr. Mandy McLaughlin | Chat | shippingsamples | 2h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 26, 2025 |
| 82806639 | Order arrived damaged | Closed | Normal |  Connie Okuneva III | — |  Kip Schroeder IV | Chat | samples | 2h | ○Sent, no reply | — | — | — | Oct 19, 2025 | Oct 26, 2025 |
| 80822064 | Missing items in shipment | Closed | Low |  Vernice Macejkovic | — | Mr. Eliza Gerhold IV | fragrancesamplesdamaged | 1h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 26, 2025 | |
| 50210048 | Where is my order? | Closed | Normal |  Bryan Osinski | — | Kip Schroeder IV | — | 1h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 26, 2025 | |
| 55749508 | App login problem | Closed | Normal |  Kavon Abbott | — |  Steve O'Conner | returnsshade-matchbopis | 1h | ⊘Not fired | — | — | — | Oct 24, 2025 | Oct 26, 2025 | |
| 51193490 | Cancel subscription / Auto-replenish | Closed | Normal |  Mable Lind | — |  Mr. Cade Senger | shade-matchwholesale | 1d | ●Responded | 5/5 | — | — | Oct 18, 2025 | Oct 26, 2025 | |
| 60393260 | Cancel subscription / Auto-replenish | Closed | Low |  Icie Cummerata | — | Mr. Cade Senger | Chat | samplesloyalty | 22h | ●Responded | 3/5 | — | — | Oct 24, 2025 | Oct 26, 2025 |
| 84104089 | Shipping cost question | Closed | Normal |  Brandt Legros | — | Lily Raynor | shade-matchinfluencer | 8d 22h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 26, 2025 | |
| 48293312 | Address change after shipping | Closed | Low |  Payton Padberg | — | Kip Schroeder IV | returnsvipshipping | 21h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 26, 2025 | |
| 16150876 | Birthday gift not received | Closed | Normal |  Joan Daugherty | — | Dr. Mandy McLaughlin | influencer | 19h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 26, 2025 | |
| 62890272 | Wrong shade sent | Closed | Normal |  Lorraine Kunze | — | Mr. Lonie Hudson | — | 18h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 26, 2025 | |
| 09657332 | Where is my order? | Closed | Normal |  Lonnie Kling | — | Vilma Gusikowski | Chat | wholesale | 16h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 26, 2025 |
| 17017992 | Missing samples in order | Closed | Urgent |  Rossie Gutkowski | — | Lily Raynor | — | 9d 16h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 26, 2025 | |
| 84056134 | Insider tier issue | Closed | Normal |  Mike Lind | — |  Julie Hodkiewicz | — | 12h | ●Responded | 2/5 | — | — | Oct 24, 2025 | Oct 26, 2025 | |
| 43097681 | Foundation match help | Closed | High |  Phyllis Bartell | — | Kip Schroeder IV | Chat | samplesgift-card | 9d 11h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 26, 2025 |
| 33646947 | Missing samples in order | Closed | High |  Daniella Berge | — |  Tommy Kuvalis | returnsloyaltyfragrance | 2d 11h | ●Responded | 4/5 | — | — | Oct 22, 2025 | Oct 26, 2025 | |
| 60887649 | Klarna / Afterpay split issue | Closed | Normal |  Harvey Reichert | — | Faith Hilll | Chat | — | 7h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 25, 2025 |
| 23311984 | BOPIS pickup not ready | Closed | Low |  Heather Kuhic | — | Mr. Cade Senger | wholesale | 6h | ●Responded | 4/5 | — | — | Oct 18, 2025 | Oct 25, 2025 | |
| 92969177 | Question about product ingredients | Closed | Normal |  Mr. Wallace Rau | — | Vilma Gusikowski | bopis | 2d 6h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 25, 2025 | |
| 52587481 | Pro discount enrollment | Closed | High |  Mr. Joel Hayes-Hilpert | — | Tommy Kuvalis | Chat | bopis | 6h | ⊘Not fired | — | — | — | Oct 22, 2025 | Oct 25, 2025 |
| 06806723 | Lost package follow-up | Closed | High |  Mr. Sydnie Christiansen | — | Mr. Skyla Trantow | — | 5h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 25, 2025 | |
| 28198391 | Gift card balance question | Closed | Urgent |  Tessie Pouros | — | Kip Schroeder IV | Chat | shipping | 5h | ●Responded | 5/5 | — | — | Oct 23, 2025 | Oct 25, 2025 |
| 55541550 | Question about product ingredients | Closed | Urgent |  Giles Gusikowski | — |  Eula McKenzie | samples | 3d 5h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 25, 2025 | |
| 96977946 | Cancel order request | Closed | Normal |  Amy Weissnat | — | Ignatius Cummerata | shade-matchgift-cardloyalty | 4h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 25, 2025 | |
| 87250579 | Allergic reaction concern | Closed | Normal |  Carlton Hoeger | — | Mr. Lonie Hudson | — | 4h | ●Responded | 5/5 | — | — | Oct 22, 2025 | Oct 25, 2025 | |
| 54960430 | Klarna / Afterpay split issue | Closed | Normal |  Reina Runte | — |  Yazmin Jast | Chat | appshade-match | 4h | ⊘Not fired | — | — | — | Oct 21, 2025 | Oct 25, 2025 |
| 14845851 | Wrong shade sent | Closed | High |  Ms. Miranda Stracke | — | Steve O'Conner | Phone | shippingfragrance | 4h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 25, 2025 |
| 85824882 | Return after 30-day window | Closed | Low |  Mrs. Geneva Orn | — | Vilma Gusikowski | app | 4h | ●Responded | 5/5 | — | — | Oct 18, 2025 | Oct 25, 2025 | |
| 91163127 | Loyalty points not posting | Closed | High |  Jeff Thompson | — | Steve O'Conner | Phone | refundwholesaleshade-match | 4h | ⊘Not fired | — | — | — | Oct 24, 2025 | Oct 25, 2025 |
| 54942343 | Allergic reaction concern | Closed | Urgent |  Wm Kub | — |  Jacklyn Dare | Chat | shippinggift-card | 4h | ●Responded | 5/5 | — | — | Oct 24, 2025 | Oct 25, 2025 |
| 12409635 | Foundation match help | Closed | Normal |  Dr. Helmer Daniel | — |  Leonard Waters-Howell | shippingdamaged | 3h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 25, 2025 | |
| 95589605 | Where is my order? | Closed | Normal |  Kerry Beier | — | Lily Raynor | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 25, 2025 |
| 14691980 | Item authenticity concern | Closed | High |  Dr. Timmy Ondricka | — | Steve O'Conner | Social | — | 2h | ⊘Not fired | — | — | — | Oct 18, 2025 | Oct 25, 2025 |