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Showing 7,701 - 7,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11901914 | Shipping cost question | Closed | Urgent |  Faith Douglas | — |  Faith Hilll | Phone | sampleswholesale | 15h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 17, 2025 |
| 92029195 | Address change after shipping | Closed | Urgent |  Mr. Elvie Block | — |  Yazmin Jast | shipping | 1d 14h | ○Sent, no reply | — | — | — | Oct 12, 2025 | Oct 17, 2025 | |
| 60555783 | BOPIS pickup not ready | Closed | High |  Mark Schroeder | Crown Department Stores |  Eula McKenzie | Social | — | 12h | ⊘Not fired | — | — | — | Oct 14, 2025 | Oct 17, 2025 |
| 45298407 | Wrong shade sent | Closed | Normal |  Lesley Rowe Sr. | — |  Katrina Johns | loyalty | 9h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 16, 2025 | |
| 27999910 | Discount code not working | Closed | Normal |  Francesca Deckow DVM | — |  Chaz Renner | shade-matchappshipping | 6h | ●Responded | 5/5 | — | — | Oct 15, 2025 | Oct 16, 2025 | |
| 81829645 | Discount code not working | Closed | Normal |  Dr. Mariela Champlin | — |  Dr. Mandy McLaughlin | Chat | returns | 1d 6h | ○Sent, no reply | — | — | — | Oct 11, 2025 | Oct 16, 2025 |
| 50533973 | Klarna / Afterpay split issue | Closed | Normal |  Juliana Kshlerin-Pagac | — |  Jacklyn Dare | Chat | — | 6h | ●Responded | 5/5 | — | — | Oct 10, 2025 | Oct 16, 2025 |
| 14725595 | Cancel subscription / Auto-replenish | Closed | High |  Cordie Jaskolski | — |  Kip Schroeder IV | — | 6h | ⊘Not fired | — | — | — | Oct 10, 2025 | Oct 16, 2025 | |
| 94759639 | BOPIS pickup not ready | Closed | Normal |  Forrest Considine-Conroy | — | Dr. Mandy McLaughlin | app | 4d 6h | ⊘Not fired | — | — | — | Oct 10, 2025 | Oct 16, 2025 | |
| 07489093 | BOPIS order cancelled at store | Closed | Normal |  Michelle Schaefer | — |  Vilma Gusikowski | refundloyalty | 6h | ⊘Not fired | — | — | — | Oct 14, 2025 | Oct 16, 2025 | |
| 21414142 | Question about product ingredients | Closed | Normal |  Mr. Joel Hayes-Hilpert | — | Yazmin Jast | Chat | shade-matchinfluencerdamaged | 4h | ●Responded | 7/11 | — | — | Oct 15, 2025 | Oct 16, 2025 |
| 72516159 | Question about product ingredients | Closed | Normal |  Lindsey Schultz | — | Yazmin Jast | Chat | influencerdamaged | 3h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 16, 2025 |
| 41654136 | Wrong shade sent | Closed | Normal |  Gerard Ledner DVM | — |  Kaela Friesen | Chat | samples | 3h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 16, 2025 |
| 75417202 | Gift card balance question | Closed | Normal |  Earnest Purdy | — |  Steve O'Conner | Chat | bopisreturns | 3h | ●Responded | 5/5 | — | — | Oct 11, 2025 | Oct 16, 2025 |
| 18830146 | Order arrived damaged | Closed | High |  Lacy Schuppe | — | Vilma Gusikowski | returns | 2h | ●Responded | 7/11 | — | — | Oct 10, 2025 | Oct 16, 2025 | |
| 08507752 | Loyalty points not posting | Closed | Normal |  Stacy Barrows III | — |  Tommy Kuvalis | Social | vipdamaged | 1h | ⊘Not fired | — | — | — | Oct 11, 2025 | Oct 16, 2025 |
| 12770244 | App crashes at checkout | Closed | Normal |  Dr. Ervin Crooks | — | Steve O'Conner | vipappwholesale | 1h | ○Sent, no reply | — | — | — | Oct 12, 2025 | Oct 16, 2025 | |
| 61569173 | Lost package follow-up | Closed | Normal |  Kristopher Rogahn | — |  Mr. Cade Senger | — | 9d 1h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 16, 2025 | |
| 47348099 | Wholesale order question | Closed | Normal |  Orval Considine I | — |  Amely Pacocha | shade-matchgift-card | 1d | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 16, 2025 | |
| 67750946 | Cancel order request | Closed | Normal |  Lillie Lang | — |  Ignatius Cummerata | refund | 23h | ●Responded | 5/5 | — | — | Oct 9, 2025 | Oct 16, 2025 | |
| 29422053 | Address change after shipping | Closed | Low |  Kay Berge | — | Yazmin Jast | Chat | shipping | 6d 20h | ●Responded | 3/5 | — | — | Oct 3, 2025 | Oct 16, 2025 |
| 69656989 | Refund not received | Closed | Normal |  Mr. Sydnie Christiansen | — | Mr. Cade Senger | fragrance | 2d 20h | ●Responded | 4/5 | — | — | Oct 6, 2025 | Oct 16, 2025 | |
| 47139534 | BOPIS pickup not ready | Closed | Low |  Melany Auer | House of Lumière |  Mr. Lonie Hudson | Chat | shippingdamaged | 19h | ○Sent, no reply | — | — | — | Oct 8, 2025 | Oct 16, 2025 |
| 07256017 | Discount code not working | Closed | Normal |  Timothy Jakubowski | — | Eula McKenzie | — | 18h | ●Responded | 9/11 | — | — | Oct 13, 2025 | Oct 16, 2025 | |
| 69579101 | Wholesale order question | Closed | Low |  Velda Baumbach | — | Ignatius Cummerata | — | 17h | ●Responded | 2/5 | — | — | Oct 14, 2025 | Oct 16, 2025 | |
| 25096197 | Allergic reaction concern | Closed | Urgent |  Adrian Franey-Lebsack | — | Vilma Gusikowski | gift-card | 1d 13h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 16, 2025 | |
| 86728916 | Allergic reaction concern | Closed | Normal |  Henrietta Jacobi DDS | — |  Garth Dooley | Chat | refundgift-card | 2d 13h | ●Responded | 4/5 | — | — | Oct 10, 2025 | Oct 16, 2025 |
| 23134377 | Klarna / Afterpay split issue | Closed | Low |  Nora Schumm | — | Jacklyn Dare | Chat | shade-match | 2d 12h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 16, 2025 |
| 08607194 | Loyalty points not posting | Closed | Low |  Ralph Pagac | — | Vilma Gusikowski | damaged | 11h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 16, 2025 | |
| 77967195 | Return after 30-day window | Closed | Normal |  Tevin Leannon | — |  Julie Hodkiewicz | — | 10h | ●Responded | 4/5 | — | — | Oct 14, 2025 | Oct 16, 2025 | |
| 62243019 | Return after 30-day window | Closed | Normal |  Shelia Franecki | — | Tommy Kuvalis | Chat | — | 7h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 15, 2025 |
| 58014506 | App login problem | Closed | Normal |  Kerry Beier | — |  Lily Raynor | samplesapp | 6h | ○Sent, no reply | — | — | — | Oct 8, 2025 | Oct 15, 2025 | |
| 95536604 | Cancel order request | Closed | Normal |  Michele Turcotte | — | Mr. Lonie Hudson | bopis | 6h | ●Responded | 5/5 | — | — | Oct 10, 2025 | Oct 15, 2025 | |
| 14936684 | Order arrived damaged | Closed | Normal |  Jordi Gulgowski-Kautzer | — | Mr. Lonie Hudson | samplesvip | 6h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 15, 2025 | |
| 84828708 | Foundation match help | Closed | Normal |  Glenn Little DVM | — |  Oscar O'Hara | Phone | shade-matchrefund | 6h | ○Sent, no reply | — | — | — | Oct 12, 2025 | Oct 15, 2025 |
| 74979189 | Wrong shade sent | Closed | Normal |  Lessie Parker | — | Mr. Lonie Hudson | shade-match | 5h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 15, 2025 | |
| 03846540 | BOPIS pickup not ready | Closed | Normal |  Tristian Murphy | — | Steve O'Conner | Chat | damagedshipping | 5h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 15, 2025 |
| 18484898 | Missing items in shipment | Closed | Normal |  Scott Reichel | — | Steve O'Conner | — | 5h | ●Responded | 3/5 | — | — | Oct 10, 2025 | Oct 15, 2025 | |
| 41871038 | Influencer code not working | Closed | Normal |  Gene Jones | — | Jacklyn Dare | Phone | shade-matchrefundapp | 5h | ●Responded | 5/5 | — | — | Oct 8, 2025 | Oct 15, 2025 |
| 03606128 | Store experience feedback | Closed | Low |  Retha Boyer Jr. | — | Eula McKenzie | Chat | wholesaleshipping | 5h | ●Responded | 5/5 | — | — | Oct 9, 2025 | Oct 15, 2025 |
| 71875966 | Insider tier issue | Closed | High |  Jermaine Johns | — | Faith Hilll | — | 4h | ●Responded | 5/5 | — | — | Oct 11, 2025 | Oct 15, 2025 | |
| 78856893 | Insider tier issue | Closed | Normal |  Lorraine Kunze | — | Julie Hodkiewicz | Chat | refund | 4h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 15, 2025 |
| 97293142 | App crashes at checkout | Closed | Normal |  Payton Padberg | — |  Mr. Skyla Trantow | Chat | shipping | 4h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 15, 2025 |
| 39222242 | Shipping cost question | Closed | High |  Lilla Batz | — |  Darryl Jacobi | samplesrefund | 3h | ⊘Not fired | — | — | — | Oct 13, 2025 | Oct 15, 2025 | |
| 51242862 | Return after 30-day window | Closed | Normal |  Santa Baumbach DVM | — | Eula McKenzie | Phone | — | 3h | ●Responded | 10/11 | — | — | Oct 11, 2025 | Oct 15, 2025 |
| 43139215 | App login problem | Closed | High |  Lorraine Carroll Jr. | — | Faith Hilll | — | 1d 3h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 15, 2025 | |
| 47013493 | Where is my order? | Closed | Normal |  Braulio Schumm | — | Tommy Kuvalis | gift-cardinfluencer | 3h | ●Responded | 4/5 | — | — | Oct 14, 2025 | Oct 15, 2025 | |
| 85097658 | Cancel order request | Closed | High |  James Schmidt | — | Mr. Lonie Hudson | Chat | shade-matchvipdamaged | 2h | ●Responded | 3/5 | — | — | Oct 9, 2025 | Oct 15, 2025 |
| 74442196 | Allergic reaction concern | Closed | Normal |  Sam Tillman | — | Darryl Jacobi | Social | — | 2h | ⊘Not fired | — | — | — | Oct 14, 2025 | Oct 15, 2025 |
| 71218051 | BOPIS order cancelled at store | Closed | Normal |  Tricia Kunde IV | — | Steve O'Conner | Chat | influencershade-matchapp | 1h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 15, 2025 |