TicketsAll tickets
Showing 9,401 - 9,450 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 70934486 | Missing items in shipment | Closed | Normal |  Mr. Giovani Kuhn | — |  Chaz Renner | refundgift-cardwholesale | 1h | ●Responded | 10/11 | — | — | Aug 26, 2025 | Aug 27, 2025 | |
| 01163244 | Shipping cost question | Closed | Low |  Mr. Sheridan Trantow | — |  Tommy Kuvalis | influencerdamagedsamples | 1h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 27, 2025 | |
| 93314710 | Item authenticity concern | Closed | Low |  Ernesto Keeling | — |  Garth Dooley | bopisrefundloyalty | 1h | ●Responded | 4/5 | — | — | Aug 22, 2025 | Aug 27, 2025 | |
| 56227618 | Allergic reaction concern | Closed | Normal |  Mr. Javier Rolfson | — |  Julie Hodkiewicz | — | 1h | ○Sent, no reply | — | — | — | Aug 24, 2025 | Aug 27, 2025 | |
| 13492973 | Restock alert for backorder | Closed | Normal |  Roger Deckow | — |  Ignatius Cummerata | Chat | damagedshipping | 1h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 27, 2025 |
| 31147532 | Gift card balance question | Closed | Normal |  Everardo Larson | — |  Mr. Skyla Trantow | fragrance | 8d | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 27, 2025 | |
| 15467534 | Missing items in shipment | Closed | Normal |  Maude Bogan | — |  Eula McKenzie | Chat | — | 22h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 27, 2025 |
| 72227170 | Missing samples in order | Closed | Urgent |  Audie Goyette | — | Eula McKenzie | returns | 20h | ⊘Not fired | — | — | — | Aug 22, 2025 | Aug 27, 2025 | |
| 30225326 | Influencer code not working | Closed | Low |  Arnulfo Medhurst | — |  Miss Amber Hintz Sr. | refundbopis | 4d 17h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 27, 2025 | |
| 34129464 | Klarna / Afterpay split issue | Closed | Normal |  Mr. Cletus Conn PhD | — | Eula McKenzie | — | 2d 17h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Aug 27, 2025 | |
| 18628862 | Restock alert for backorder | Closed | Normal |  Lavern Abshire | — |  Oscar O'Hara | shipping | 17h | ●Responded | 3/5 | — | — | Aug 22, 2025 | Aug 27, 2025 | |
| 79849975 | BOPIS order cancelled at store | Closed | Normal |  Tricia Kunde IV | — |  Vilma Gusikowski | Chat | fragranceinfluencer | 15h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 27, 2025 |
| 56001320 | Gift card balance question | Closed | Normal |  Alphonso Ullrich | — |  Yazmin Jast | bopis | 14h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 27, 2025 | |
| 83414441 | Price match request | Closed | Low |  Miss Emma Weimann | — |  Leonard Waters-Howell | appshade-match | 14h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 27, 2025 | |
| 41929450 | Missing samples in order | Closed | Normal |  Osvaldo Roberts | — | Vilma Gusikowski | samplesrefund | 2d 14h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 27, 2025 | |
| 18162933 | Restock alert for backorder | Closed | Normal |  Dr. Clayton Reinger | — | Leonard Waters-Howell | Chat | samples | 2d 14h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 27, 2025 |
| 88921360 | Pro discount enrollment | Closed | Urgent |  Wilson Osinski | — |  Mr. Lonie Hudson | shade-matchgift-card | 12h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 27, 2025 | |
| 86372319 | Gift card balance question | Closed | Normal |  Lessie Parker | — | Chaz Renner | influencershade-match | 1d 10h | ●Responded | 4/5 | — | — | Aug 18, 2025 | Aug 27, 2025 | |
| 04280336 | Shipping cost question | Closed | Normal |  Karley Keebler | — | Chaz Renner | loyaltybopisshade-match | 7d 10h | ⊘Not fired | — | — | — | Aug 16, 2025 | Aug 27, 2025 | |
| 48060189 | Loyalty points not posting | Closed | Normal | Audie Goyette | — |  Faith Hilll | app | 2d 9h | ●Responded | 4/5 | — | — | Aug 22, 2025 | Aug 26, 2025 | |
| 59348711 | Where is my order? | Closed | Low |  Stanford White | — | Mr. Skyla Trantow | app | 7h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 26, 2025 | |
| 62656832 | Allergic reaction concern | Closed | Normal |  Amos Barton | — | Chaz Renner | Phone | vipbopisloyalty | 6h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 26, 2025 |
| 43291116 | Store experience feedback | Closed | Normal |  Joel Runolfsdottir | — | Oscar O'Hara | samplesrefund | 6h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 26, 2025 | |
| 75094212 | Birthday gift not received | Closed | Normal |  Ramon Feeney | — | Yazmin Jast | Chat | influencershippingsamples | 6h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 26, 2025 |
| 74588294 | Shipping cost question | Closed | Normal |  Hallie Feest | — | Chaz Renner | influencerrefund | 6h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 26, 2025 | |
| 10854015 | Gift card balance question | Closed | Urgent |  Julien Bins | — | Mr. Skyla Trantow | fragrance | 6h | ●Responded | 5/5 | — | — | Aug 21, 2025 | Aug 26, 2025 | |
| 53073082 | BOPIS order cancelled at store | Closed | Normal |  Robert Schiller V | — | Garth Dooley | loyalty | 2d 5h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 26, 2025 | |
| 69823663 | App crashes at checkout | Closed | Normal |  Aric Ratke | — |  Steve O'Conner | fragrancesamples | 5h | ⊘Not fired | — | — | — | Aug 19, 2025 | Aug 26, 2025 | |
| 80510849 | Question about product ingredients | Closed | Normal |  Juana Cruickshank | — |  Mr. Cade Senger | damaged | 5h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 26, 2025 | |
| 45514948 | Gift card balance question | Closed | Normal |  Ms. Kylee Anderson | — |  Jacklyn Dare | Chat | — | 5h | ⊘Not fired | — | — | — | Aug 20, 2025 | Aug 26, 2025 |
| 07304698 | Cancel subscription / Auto-replenish | Closed | Low |  Ms. Priscilla Ebert | — |  Katrina Johns | Chat | — | 5h | ●Responded | 4/5 | — | — | Aug 25, 2025 | Aug 26, 2025 |
| 82962438 | BOPIS pickup not ready | Closed | Low |  Dr. Liam Waelchi | — |  Lily Raynor | appshipping | 5h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 26, 2025 | |
| 94484128 | Wholesale order question | Closed | Normal |  Jay Ziemann | — |  Darryl Jacobi | refundvipshipping | 5h | ⊘Not fired | — | — | — | Aug 22, 2025 | Aug 26, 2025 | |
| 02598900 | Missing samples in order | Closed | Low |  Marlin Gerhold | — | Yazmin Jast | — | 4h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 26, 2025 | |
| 38200821 | Refund not received | Closed | High |  Waino Fadel | — | Vilma Gusikowski | shipping | 1d 3h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 26, 2025 | |
| 87780958 | Discount code not working | Closed | High |  Mr. Ottilie Witting | — | Ignatius Cummerata | — | 3h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 26, 2025 | |
| 46726638 | App crashes at checkout | Closed | Urgent |  Mike Lind | — | Darryl Jacobi | Chat | — | 3h | ⊘Not fired | — | — | — | Aug 19, 2025 | Aug 26, 2025 |
| 73290314 | Foundation match help | Closed | Normal |  Evangeline Pollich-Conn | — |  Kaela Friesen | shade-matchapp | 3h | ●Responded | 5/5 | — | — | Aug 25, 2025 | Aug 26, 2025 | |
| 06297529 | Influencer code not working | Closed | Normal |  Jo Tillman | — | Yazmin Jast | Chat | bopis | 1d 3h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 26, 2025 |
| 19906052 | Address change after shipping | Closed | Low |  Jerry Cruickshank | — | Katrina Johns | — | 3h | ●Responded | 5/5 | — | — | Aug 21, 2025 | Aug 26, 2025 | |
| 98782644 | BOPIS order cancelled at store | Closed | Normal |  Mya Streich | — | Mr. Cade Senger | damaged | 2h | ●Responded | 4/5 | — | — | Aug 22, 2025 | Aug 26, 2025 | |
| 49574571 | Return after 30-day window | Closed | Normal |  Mack Boyer | — | Kaela Friesen | shade-matchvip | 2h | ●Responded | 5/5 | — | — | Aug 21, 2025 | Aug 26, 2025 | |
| 69266183 | Foundation match help | Closed | Normal |  Miss Clarissa Herman | — | Kaela Friesen | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 26, 2025 |
| 80506160 | Restock alert for backorder | Closed | Normal |  Hester Larkin | — | Mr. Lonie Hudson | — | 22h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 26, 2025 | |
| 64596322 | Missing samples in order | Closed | Normal |  Dr. Reece Gusikowski | — | Leonard Waters-Howell | vip | 1d 21h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 26, 2025 | |
| 90726227 | Foundation match help | Closed | Low | Robert Schiller V | — | Mr. Lonie Hudson | vip | 19h | ⊘Not fired | — | — | — | Aug 18, 2025 | Aug 26, 2025 | |
| 68123763 | Wholesale order question | Closed | Low |  Mr. Don Baumbach | Crown Department Stores | Katrina Johns | Chat | fragrance | 18h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 26, 2025 |
| 26595521 | Foundation match help | Closed | Normal |  Dylan Bednar | Highland Apothecary Co | Kaela Friesen | — | 2d 15h | ●Responded | 3/5 | — | — | Aug 16, 2025 | Aug 26, 2025 | |
| 10177984 | Shipping cost question | Closed | Normal |  Norberto Bosco | — | Katrina Johns | Chat | refundfragrance | 14h | ●Responded | 5/5 | — | — | Aug 18, 2025 | Aug 26, 2025 |
| 91967851 | App crashes at checkout | Closed | Normal |  Annabel Nicolas DDS | — | Steve O'Conner | refundreturnsshade-match | 5d 14h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 26, 2025 |