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Showing 9,751 - 9,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 39521708 | App login problem | Closed | Low |  Michelle Schaefer | — |  Mr. Lonie Hudson | Chat | refundsamplesgift-card | 9h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 16, 2025 |
| 56153301 | Address change after shipping | Closed | Urgent |  Randall Kirlin | — |  Yazmin Jast | vipshipping | 8h | ⊘Not fired | — | — | — | Aug 12, 2025 | Aug 16, 2025 | |
| 73253199 | Order arrived damaged | Closed | Low |  Ben Mills | — |  Lily Raynor | — | 2d 7h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 16, 2025 | |
| 21522832 | Discount code not working | Closed | Normal |  Frederique Huels | — |  Faith Hilll | Chat | app | 6h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 16, 2025 |
| 80194874 | Klarna / Afterpay split issue | Closed | Low |  Lynette Ritchie | — |  Miss Amber Hintz Sr. | returnsbopisgift-card | 5h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 16, 2025 | |
| 89927898 | BOPIS order cancelled at store | Closed | Low |  Juana Baumbach | — |  Dr. Mandy McLaughlin | returns | 5h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 16, 2025 | |
| 64418219 | Wholesale order question | Closed | Normal |  Marguerite Dietrich | — |  Kaela Friesen | bopis | 4h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 16, 2025 | |
| 88435461 | Missing items in shipment | Closed | Normal |  Drew Casper | — |  Steve O'Conner | Chat | shippingviprefund | 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 16, 2025 |
| 67154174 | Shipping cost question | Closed | Normal |  Miss Jacquelyn Grant-Ritchie | — |  Eula McKenzie | Social | returnsloyalty | 4h | ⊘Not fired | — | — | — | Aug 13, 2025 | Aug 16, 2025 |
| 65633057 | Question about product ingredients | Closed | High |  Mr. Nickolas Pouros | — |  Tommy Kuvalis | — | 3h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 16, 2025 | |
| 47605825 | BOPIS pickup not ready | Closed | Low |  Ms. Zoey Feeney | — |  Oscar O'Hara | Chat | bopisgift-card | 2h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 16, 2025 |
| 47677805 | Foundation match help | Closed | Low |  Heather Kuhic | — | Dr. Mandy McLaughlin | samplesapp | 2h | ●Responded | 5/5 | — | — | Aug 14, 2025 | Aug 16, 2025 | |
| 05355681 | Restock alert for backorder | Closed | Normal |  Lynn Towne | — |  Ignatius Cummerata | Social | shade-matchinfluencer | 2h | ⊘Not fired | — | — | — | Aug 14, 2025 | Aug 16, 2025 |
| 16937671 | Foundation match help | Closed | Low |  Sammie Beer MD | — |  Mr. Eliza Gerhold IV | samplesshipping | 2h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 16, 2025 | |
| 55805014 | Missing samples in order | Closed | Low |  Leona Kassulke | — | Oscar O'Hara | gift-cardfragrancewholesale | 2h | ⊘Not fired | — | — | — | Aug 11, 2025 | Aug 16, 2025 | |
| 18521483 | App login problem | Closed | Normal |  Kristen Rempel | — |  Jacklyn Dare | returnssamplesshipping | 2h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 16, 2025 | |
| 29818706 | Question about product ingredients | Closed | Low |  Darrell Turner | — |  Kip Schroeder IV | Social | damagedvip | 2h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 16, 2025 |
| 61736092 | Loyalty points not posting | Closed | Low |  Clyde Berge | — | Ignatius Cummerata | Chat | — | 2h | ●Responded | 10/11 | — | — | Aug 11, 2025 | Aug 16, 2025 |
| 04804639 | Where is my order? | Closed | Normal |  Juana Keeling | — |  Julie Hodkiewicz | Chat | — | 2d 1h | ●Responded | 2/5 | — | — | Aug 12, 2025 | Aug 16, 2025 |
| 63600405 | Order arrived damaged | Closed | Normal |  Audie Windler | — |  Chaz Renner | Chat | — | 1h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 16, 2025 |
| 94476662 | Influencer code not working | Closed | Normal |  Cathy O'Keefe | — |  Leonard Waters-Howell | Phone | refundwholesalegift-card | 1d | ⊘Not fired | — | — | — | Aug 14, 2025 | Aug 16, 2025 |
| 61696958 | Refund not received | Closed | High |  Caesar Bednar | — | Kaela Friesen | Chat | app | 1d | ●Responded | 3/5 | — | — | Aug 8, 2025 | Aug 16, 2025 |
| 79675743 | Order arrived damaged | Closed | Normal |  Reginald Paucek | Aurora Hotels Group |  Garth Dooley | Chat | gift-cardrefundbopis | 1d | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 16, 2025 |
| 67088056 | Store experience feedback | Closed | High |  Lila Gutmann | — |  Darryl Jacobi | vipshade-match | 2d 22h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 16, 2025 | |
| 25959799 | Address change after shipping | Closed | Normal |  Janick Hodkiewicz | — |  Katrina Johns | Phone | samplesgift-card | 17h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 16, 2025 |
| 05890447 | Missing items in shipment | Closed | Low |  Wendy Rolfson | — | Chaz Renner | Chat | — | 16h | ●Responded | 3/5 | — | — | Aug 14, 2025 | Aug 16, 2025 |
| 12884759 | Pro discount enrollment | Closed | Normal |  Velda Baumbach | — | Chaz Renner | Chat | damagedloyaltyinfluencer | 13h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 16, 2025 |
| 35174967 | Birthday gift not received | Closed | Normal |  Lesley Rowe Sr. | — |  Mr. Cade Senger | Phone | returnsappvip | 13h | ●Responded | 5/5 | — | — | Aug 14, 2025 | Aug 16, 2025 |
| 77298468 | Gift card balance question | Closed | Normal |  Nicholas Conroy III | — | Mr. Cade Senger | gift-cardvipsamples | 2d 7h | ⊘Not fired | — | — | — | Aug 12, 2025 | Aug 15, 2025 | |
| 02343308 | Shipping cost question | Closed | Normal |  Heidi Schimmel | — | Miss Amber Hintz Sr. | — | 7h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 15, 2025 | |
| 48298250 | Shipping cost question | Closed | Normal | Audie Windler | — | Mr. Lonie Hudson | Chat | shade-match | 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 15, 2025 |
| 90644416 | Loyalty points not posting | Closed | Low |  Mr. Felipe O'Conner | — | Dr. Mandy McLaughlin | shade-match | 6h | ●Responded | 3/5 | — | — | Aug 11, 2025 | Aug 15, 2025 | |
| 25956222 | Restock alert for backorder | Closed | Low |  Ellen Bauch PhD | — | Leonard Waters-Howell | bopisrefundloyalty | 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 15, 2025 | |
| 83365982 | Klarna / Afterpay split issue | Closed | Urgent |  Hudson Tromp | — | Garth Dooley | Chat | app | 6h | ●Responded | 5/5 | — | — | Aug 12, 2025 | Aug 15, 2025 |
| 71986951 | Address change after shipping | Closed | Urgent |  Olga Hegmann | — | Dr. Mandy McLaughlin | shippingrefundvip | 5h | ●Responded | 5/5 | — | — | Aug 14, 2025 | Aug 15, 2025 | |
| 51088018 | Birthday gift not received | Closed | Normal |  Marshall O'Connell | — | Eula McKenzie | Chat | fragranceloyaltyvip | 4h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 15, 2025 |
| 93585873 | Address change after shipping | Closed | Normal |  Mr. Dexter Walker-Koch | — | Dr. Mandy McLaughlin | Chat | fragrancewholesale | 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 15, 2025 |
| 23637737 | Wrong shade sent | Closed | Normal |  Alicia Tremblay | — | Garth Dooley | Chat | vip | 4h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 15, 2025 |
| 49063912 | Address change after shipping | Closed | Normal |  Darien Stiedemann | — | Faith Hilll | Chat | damagedbopis | 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 15, 2025 |
| 69643316 | Missing samples in order | Closed | Normal |  Mrs. Marsha McClure-Smitham | — | Tommy Kuvalis | — | 4h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 15, 2025 | |
| 43599217 | Birthday gift not received | Closed | Low |  Enrique Walter | — | Darryl Jacobi | Phone | fragranceloyaltyshipping | 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 15, 2025 |
| 50487040 | Cancel order request | Closed | High |  Helga Kunde | — | Steve O'Conner | refundsamples | 4h | ●Responded | 4/5 | — | — | Aug 14, 2025 | Aug 15, 2025 | |
| 00474619 | Klarna / Afterpay split issue | Closed | Normal |  Katherine Conn | — | Lily Raynor | Chat | bopisapp | 4h | ⊘Not fired | — | — | — | Aug 11, 2025 | Aug 15, 2025 |
| 70845095 | App login problem | Closed | Normal |  Ms. Josefina Collins | — | Dr. Mandy McLaughlin | app | 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 15, 2025 | |
| 16166729 | Question about product ingredients | Closed | Normal |  Tonya Littel | — | Steve O'Conner | Chat | returnsloyalty | 3h | ●Responded | 5/5 | — | — | Aug 13, 2025 | Aug 15, 2025 |
| 38410369 | Loyalty points not posting | Closed | High |  Todd Gorczany | — | Garth Dooley | influencerreturns | 3h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 15, 2025 | |
| 63384402 | Birthday gift not received | Closed | Normal |  Mr. Tommie Haley II | — |  Vilma Gusikowski | bopisvip | 3h | ●Responded | 5/5 | — | — | Aug 10, 2025 | Aug 15, 2025 | |
| 82903448 | Address change after shipping | Closed | Normal |  Vernon Greenholt | — | Darryl Jacobi | Chat | wholesaleapp | 3h | ○Sent, no reply | — | — | — | Aug 10, 2025 | Aug 15, 2025 |
| 63960715 | Shipping cost question | Closed | Normal |  Ludwig Ratke | — | Jacklyn Dare | returnsrefundinfluencer | 2h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 15, 2025 | |
| 03655297 | Where is my order? | Closed | Normal | Lesley Rowe Sr. | — | Steve O'Conner | gift-cardreturns | 2h | ○Sent, no reply | — | — | — | Aug 10, 2025 | Aug 15, 2025 |