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Showing 12,001 - 12,050 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 00445953 | Item authenticity concern | Closed | Normal |  Clinton Bogan | — |  Faith Hilll | influencershippingrefund | 1h | ⊘Not fired | — | — | — | Jun 7, 2025 | Jun 12, 2025 | |
| 18199353 | Refund not received | Closed | Normal |  Vena Hane | — |  Oscar O'Hara | shade-match | 1h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 12, 2025 | |
| 33551505 | Restock alert for backorder | Closed | Low |  Demetrius Koelpin | — |  Mr. Eliza Gerhold IV | Chat | refundshade-matchgift-card | 1h | ●Responded | 5/5 | — | — | Jun 9, 2025 | Jun 12, 2025 |
| 01330252 | Wholesale order question | Closed | Low |  Ettie Littel | — | Mr. Eliza Gerhold IV | Chat | — | 1h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 12, 2025 |
| 33618355 | Wholesale order question | Closed | Normal |  Ms. Kylee Anderson | — |  Mr. Lonie Hudson | Chat | returns | 23h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 12, 2025 |
| 27920573 | Gift card balance question | Closed | Normal |  Roberto Kovacek | — | Mr. Eliza Gerhold IV | Phone | samplesreturnsrefund | 22h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 12, 2025 |
| 21568807 | Klarna / Afterpay split issue | Closed | Normal |  Reanna Weber | Aurora Hotels Group |  Lily Raynor | bopis | 2d 22h | ●Responded | 3/5 | — | — | Jun 4, 2025 | Jun 12, 2025 | |
| 01522396 | Influencer code not working | Closed | High |  Ramon Feeney | — |  Kip Schroeder IV | — | 2d 15h | ●Responded | 4/5 | — | — | Jun 6, 2025 | Jun 12, 2025 | |
| 15339752 | Where is my order? | Closed | Normal |  Carlton Hoeger | — |  Jacklyn Dare | refunddamaged | 2d 15h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 12, 2025 | |
| 98784253 | Foundation match help | Closed | Normal |  Daphnee Moen | — |  Julie Hodkiewicz | — | 14h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 12, 2025 | |
| 46163452 | Address change after shipping | Closed | Low |  Antonio Koss Sr. | — | Oscar O'Hara | Chat | — | 14h | ●Responded | 5/5 | — | — | Jun 8, 2025 | Jun 12, 2025 |
| 55134178 | Discount code not working | Closed | Normal |  Payton Padberg | — |  Katrina Johns | Chat | fragrancereturnsapp | 13h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 12, 2025 |
| 50278942 | Question about product ingredients | Closed | Normal |  Adam Erdman | — |  Leonard Waters-Howell | fragranceinfluencer | 12h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 12, 2025 | |
| 32825205 | BOPIS order cancelled at store | Closed | Urgent |  Brandt Legros | — |  Mr. Cade Senger | Chat | wholesalerefund | 10h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 12, 2025 |
| 00769910 | Allergic reaction concern | Closed | Normal |  Janis Collins | — |  Chaz Renner | shippingapp | 2d 7h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 11, 2025 | |
| 43411295 | Klarna / Afterpay split issue | Closed | High |  Mohamed O'Keefe | — |  Garth Dooley | Phone | wholesaleloyaltyapp | 6h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 11, 2025 |
| 50501410 | Loyalty points not posting | Closed | Normal |  Ellie Kuhn | — | Garth Dooley | Chat | refundshade-match | 4d 6h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 11, 2025 |
| 21898505 | Price match request | Closed | Normal |  Mike Lind | — | Katrina Johns | Chat | damagedshade-matchreturns | 6h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 11, 2025 |
| 79471517 | Restock alert for backorder | Closed | High |  Annabel Nicolas DDS | — |  Miss Amber Hintz Sr. | bopissamples | 5h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 11, 2025 | |
| 10670067 | Lost package follow-up | Closed | Normal |  Mortimer Boyle | — |  Tommy Kuvalis | Chat | fragrance | 5h | ⊘Not fired | — | — | — | Jun 10, 2025 | Jun 11, 2025 |
| 65913095 | Birthday gift not received | Closed | Low |  Uriel Kulas | — | Miss Amber Hintz Sr. | Chat | — | 5h | ●Responded | 5/5 | — | — | Jun 9, 2025 | Jun 11, 2025 |
| 70551792 | Missing items in shipment | Closed | Normal |  Shanie Wolff | — | Katrina Johns | Chat | bopisappdamaged | 2d 4h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 11, 2025 |
| 35889539 | App login problem | Closed | Normal | Uriel Kulas | — |  Mr. Skyla Trantow | Social | damagedreturnswholesale | 4h | ⊘Not fired | — | — | — | Jun 8, 2025 | Jun 11, 2025 |
| 86971599 | Lost package follow-up | Closed | Normal |  Claude Reinger-Beatty | — |  Vilma Gusikowski | wholesale | 4h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 11, 2025 | |
| 08605936 | Insider tier issue | Closed | Urgent |  Joan Nolan | — | Mr. Cade Senger | Phone | — | 4h | ○Sent, no reply | — | — | — | Jun 9, 2025 | Jun 11, 2025 |
| 26278660 | Restock alert for backorder | Closed | Low |  Kristen Rempel | — | Mr. Eliza Gerhold IV | Chat | wholesalebopisgift-card | 4h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 11, 2025 |
| 06150733 | Cancel subscription / Auto-replenish | Closed | Normal |  Joan Daugherty | — | Jacklyn Dare | — | 3h | ○Sent, no reply | — | — | — | Jun 9, 2025 | Jun 11, 2025 | |
| 36700203 | Insider tier issue | Closed | Normal |  Erika Yundt PhD | — | Kip Schroeder IV | vip | 3h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 11, 2025 | |
| 93720254 | Insider tier issue | Closed | Normal |  Todd Streich | — | Jacklyn Dare | Phone | — | 2h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 11, 2025 |
| 00449974 | Cancel order request | Closed | Normal |  Arnaldo Beatty | — |  Eula McKenzie | Chat | returns | 2h | ●Responded | 4/11 | — | — | Jun 8, 2025 | Jun 11, 2025 |
| 42867823 | Order arrived damaged | Closed | Normal |  Evan Brown | — |  Amely Pacocha | app | 1h | ●Responded | 2/5 | — | — | Jun 10, 2025 | Jun 11, 2025 | |
| 84077540 | Item authenticity concern | Closed | High |  Heidi Schimmel | — | Mr. Eliza Gerhold IV | Chat | damaged | 1h | ○Sent, no reply | — | — | — | Jun 9, 2025 | Jun 11, 2025 |
| 99712224 | Cancel subscription / Auto-replenish | Closed | Normal |  Nathan Schuster | — | Oscar O'Hara | bopiswholesaledamaged | 1h | ●Responded | 5/5 | — | — | Jun 8, 2025 | Jun 11, 2025 | |
| 98541283 | Refund not received | Closed | Normal |  Toby Gerhold | — |  Yazmin Jast | Chat | loyalty | 1d | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 11, 2025 |
| 15428808 | Pro discount enrollment | Closed | Normal |  Marian Wisoky | — | Lily Raynor | Phone | shippingwholesale | 23h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 11, 2025 |
| 06085185 | Restock alert for backorder | Closed | Normal |  Justen Tremblay | — | Jacklyn Dare | Chat | fragranceloyaltyapp | 1d 23h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 11, 2025 |
| 68889055 | App login problem | Closed | Normal |  Maureen Schoen | — |  Dr. Mandy McLaughlin | wholesalebopis | 22h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 11, 2025 | |
| 88977035 | Restock alert for backorder | Closed | Normal |  Kenton Weber | — |  Darryl Jacobi | Chat | — | 1d 21h | ●Responded | 4/5 | — | — | Jun 5, 2025 | Jun 11, 2025 |
| 53988596 | Discount code not working | Closed | Normal |  Abraham Veum | — | Julie Hodkiewicz | Chat | bopisgift-card | 1d 21h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 11, 2025 |
| 57876582 | Price match request | Closed | Normal |  Arne Fay | — |  Ignatius Cummerata | — | 19h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 11, 2025 | |
| 03033608 | Pro discount enrollment | Closed | Normal |  Bryan Osinski | — | Jacklyn Dare | damagedapployalty | 2d 19h | ●Responded | 4/5 | — | — | Jun 4, 2025 | Jun 11, 2025 | |
| 20837080 | Price match request | Closed | Normal |  Hester Larkin | — | Jacklyn Dare | damaged | 19h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 11, 2025 | |
| 30052793 | BOPIS pickup not ready | Closed | Normal |  Robert Schiller V | — | Mr. Skyla Trantow | Chat | — | 2d 17h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 11, 2025 |
| 05542594 | Missing items in shipment | Closed | Normal |  Ayana Adams | — | Amely Pacocha | Chat | influencerreturns | 2d 15h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 11, 2025 |
| 06270325 | Refund not received | Closed | Normal |  Dr. Doreen Rogahn | — | Darryl Jacobi | influencer | 1d 14h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 11, 2025 | |
| 57340509 | Cancel subscription / Auto-replenish | Closed | High | Evan Brown | — | Eula McKenzie | Chat | — | 14h | ⊘Not fired | — | — | — | Jun 9, 2025 | Jun 11, 2025 |
| 00618353 | Wrong shade sent | Closed | Low |  Alessia Fahey | — | Oscar O'Hara | Chat | bopis | 9d 10h | ●Responded | 2/5 | — | — | May 27, 2025 | Jun 11, 2025 |
| 01218044 | Cancel order request | Closed | Low |  Nichole O'Hara | — | Julie Hodkiewicz | appreturns | 10h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 11, 2025 | |
| 35246251 | Lost package follow-up | Closed | Normal |  Bruce Kozey | — | Miss Amber Hintz Sr. | Social | — | 9h | ⊘Not fired | — | — | — | Jun 4, 2025 | Jun 10, 2025 |
| 96316489 | Restock alert for backorder | Closed | Normal |  Bobbie Bergnaum | — | Lily Raynor | Chat | shade-matchsamples | 1d 6h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 10, 2025 |