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Showing 14,651 - 14,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46080803 | App login problem | Solved | High |  Mike Reichel V | — |  Steve O'Conner | — | 1h | ⊘Not fired | — | — | — | Apr 10, 2026 | - | |
| 93726148 | Klarna / Afterpay split issue | Solved | Normal |  Marisa Reynolds | — |  Mr. Skyla Trantow | apployalty | 21h | ●Responded | 9/11 | — | — | Dec 19, 2025 | - | |
| 41650333 | Refund not received | Solved | Normal |  Ms. Josefina Collins | — |  Vilma Gusikowski | Chat | shipping | 4h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - |
| 06927527 | Return after 30-day window | Pending | Low |  Mr. Sam Adams | — |  Ignatius Cummerata | shade-matchvip | - | —Skipped | — | — | — | Nov 10, 2025 | - | |
| 25768707 | Influencer code not working | Solved | Normal | Mr. Sam Adams | — |  Mr. Cade Senger | Chat | appsamplesshade-match | 9h | ●Responded | 4/5 | — | — | Feb 17, 2026 | - |
| 41047308 | Store experience feedback | Solved | Low |  Candace Anderson-Harber Sr. | Verde Concierge |  Mr. Eliza Gerhold IV | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - |
| 89841158 | Discount code not working | Solved | Normal |  Charlene Towne | — |  Garth Dooley | Social | influencer | 23h | ⊘Not fired | — | — | — | Nov 26, 2025 | - |
| 36744047 | Allergic reaction concern | Open | Normal |  Haleigh Kling | — |  Katrina Johns | vipsamples | - | —Skipped | — | — | — | May 22, 2026 | - | |
| 22361225 | Restock alert for backorder | Pending | Normal |  Hildegard Murray | — |  Lily Raynor | bopisdamagedgift-card | - | —Skipped | — | — | — | Aug 4, 2025 | - | |
| 02684525 | Restock alert for backorder | Solved | Urgent |  Claude Reinger-Beatty | — |  Miss Amber Hintz Sr. | Chat | fragranceshipping | 3h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - |
| 20947858 | Restock alert for backorder | Solved | Normal |  Orval Considine I | — |  Mr. Lonie Hudson | Chat | sampleswholesaleloyalty | 4h | ⊘Not fired | — | — | — | Oct 29, 2025 | - |
| 21853569 | Refund not received | Solved | Low |  Reta Cole-Crist | — |  Kip Schroeder IV | — | 2d 18h | ○Sent, no reply | — | — | — | Aug 10, 2025 | - | |
| 31006316 | Allergic reaction concern | Solved | Normal |  Wendy Rolfson | — |  Julie Hodkiewicz | Phone | gift-card | 10h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - |
| 83173959 | Missing items in shipment | Solved | Normal |  Wilfred Fay | — |  Oscar O'Hara | — | 11h | ●Responded | 1/5 | — | — | May 21, 2026 | - | |
| 84524747 | Store experience feedback | Open | Normal |  Everardo Larson | — |  Jacklyn Dare | samplesshippingbopis | - | —Skipped | — | — | — | Feb 18, 2026 | - | |
| 05791323 | Birthday gift not received | Pending | Low |  Davonte Kris | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Sep 22, 2025 | - | |
| 39424939 | BOPIS order cancelled at store | Pending | Urgent |  Arnaldo Beatty | — |  Tommy Kuvalis | wholesalefragranceloyalty | - | —Skipped | — | — | — | Jul 1, 2025 | - | |
| 08869055 | Influencer code not working | Solved | Normal |  Heber Maggio | Aurora Hotels Group |  Dr. Mandy McLaughlin | wholesaledamagedbopis | 2h | ⊘Not fired | — | — | — | Jun 5, 2025 | - | |
| 20068475 | Lost package follow-up | Solved | Normal |  Tavares Senger | — | Katrina Johns | samplesbopis | 3h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - | |
| 64616687 | Return after 30-day window | Solved | Normal |  Berneice Heller | — | Darryl Jacobi | — | 1h | ●Responded | 5/5 | — | — | Dec 30, 2025 | - | |
| 47764447 | Foundation match help | Solved | Normal |  Miss Emma Weimann | — | Lily Raynor | damagedrefundreturns | 4h | ○Sent, no reply | — | — | — | May 24, 2025 | - | |
| 52181096 | Discount code not working | Pending | Normal |  Caterina Wintheiser | — | Kip Schroeder IV | Chat | fragrancesamplesshipping | - | —Skipped | — | — | — | Jul 27, 2025 | - |
| 74418025 | Wholesale order question | Pending | Normal |  James Schmidt | — | Miss Amber Hintz Sr. | Chat | returnssamples | - | —Skipped | — | — | — | Nov 13, 2025 | - |
| 40088125 | Discount code not working | Solved | Urgent |  Todd Streich | — |  Eula McKenzie | Phone | wholesalevip | 22h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - |
| 08260362 | Refund not received | Solved | Low |  Marlene King | — | Vilma Gusikowski | gift-card | 5h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 33527342 | Lost package follow-up | Pending | Normal |  Mildred Wunsch | — |  Kaela Friesen | Chat | appbopissamples | - | —Skipped | — | — | — | Sep 29, 2025 | - |
| 01702076 | Shipping cost question | Solved | Normal |  Cathy Rempel | Studio Eleven | Jacklyn Dare | Chat | vipbopis | 6h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - |
| 47819403 | Return after 30-day window | Solved | Normal |  Bette Schaden | — |  Amely Pacocha | Chat | shipping | 17h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - |
| 65548296 | Return after 30-day window | Solved | Normal |  Terrance Gottlieb | — | Lily Raynor | — | 4h | ●Responded | 4/11 | — | — | Jun 3, 2025 | - | |
| 37853264 | Missing items in shipment | Solved | Normal |  Dr. Isaiah Bahringer | — | Tommy Kuvalis | Chat | damaged | 6h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - |
| 66928083 | Order arrived damaged | Pending | Normal |  Lynette Ritchie | — |  Chaz Renner | Chat | gift-cardbopis | - | —Skipped | — | — | — | Jun 4, 2025 | - |
| 28839027 | Klarna / Afterpay split issue | Solved | Low |  Ashley O'Keefe | — |  Leonard Waters-Howell | Phone | — | 5h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - |
| 37433373 | Gift card balance question | Solved | Normal |  Kian Mayer DDS | — | Amely Pacocha | wholesalerefundgift-card | 1h | ⊘Not fired | — | — | — | Jan 2, 2026 | - | |
| 58080854 | Wrong shade sent | Solved | High |  Abraham Kulas | — |  Yazmin Jast | loyaltyinfluencergift-card | 2d 8h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |
| 44213285 | Missing samples in order | Solved | Low |  Toby Mosciski | — | Mr. Lonie Hudson | Chat | shippinggift-cardbopis | 21h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 33978858 | Store experience feedback | Solved | Normal |  Naomi Pacocha | — | Garth Dooley | Phone | fragrance | 2h | ●Responded | 7/11 | — | — | Feb 12, 2026 | - |
| 11883259 | Birthday gift not received | Pending | High |  Mr. Ronald Fahey | Atlas Hospitality | Amely Pacocha | fragranceapprefund | - | —Skipped | — | — | — | Oct 4, 2025 | - | |
| 55286744 | Cancel subscription / Auto-replenish | Solved | High |  Dashawn Hintz | — | Ignatius Cummerata | Chat | shipping | 17h | ●Responded | 4/5 | — | — | May 19, 2026 | - |
| 82305048 | Discount code not working | Solved | High |  Abraham Veum | — | Mr. Lonie Hudson | — | 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 67259999 | Price match request | Solved | Normal |  Tyreek D'Amore | — | Amely Pacocha | shade-matchinfluencer | 1d 18h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 30916198 | Return after 30-day window | Solved | Low |  Ramon Feeney | — | Leonard Waters-Howell | — | 20h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 43145409 | Missing items in shipment | Solved | Normal |  Pasquale Hauck II | — | Jacklyn Dare | — | 10h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |
| 91030642 | Loyalty points not posting | Solved | Normal |  Theodore Jones | Aurora Hotels Group | Dr. Mandy McLaughlin | — | 4h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |
| 44163079 | Shipping cost question | Solved | Normal | Berneice Heller | — |  Faith Hilll | Chat | vip | 19h | ●Responded | 5/5 | — | — | Oct 18, 2025 | - |
| 45640762 | App login problem | Solved | Normal |  Della McKenzie | — | Chaz Renner | influencervip | 13h | ●Responded | 10/11 | — | — | Nov 11, 2025 | - | |
| 61182292 | Shipping cost question | Solved | Normal |  Joe Denesik | — | Katrina Johns | shipping | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 45969169 | Influencer code not working | Solved | Normal |  Walker Schulist | — | Darryl Jacobi | Chat | — | 17h | ●Responded | 4/5 | — | — | Jan 7, 2026 | - |
| 32877404 | App login problem | Open | Normal |  Suzanne Rolfson Sr. | — | Mr. Lonie Hudson | Chat | — | - | —Skipped | — | — | — | Apr 20, 2026 | - |
| 68972939 | Allergic reaction concern | Solved | Low |  Kristen Rempel | — | Yazmin Jast | bopissamples | 5h | ●Responded | 5/5 | — | — | May 28, 2025 | - | |
| 88176581 | Missing items in shipment | Solved | Normal |  Ms. Urban Leannon | — | Julie Hodkiewicz | samplesloyalty | 7d 23h | ○Sent, no reply | — | — | — | May 8, 2026 | - |