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Showing 15,101 - 15,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 73091502 | Shipping cost question | Solved | Normal |  Miss Chance Watsica | — |  Lily Raynor | Phone | fragrance | 1d 12h | ●Responded | 4/11 | — | — | Jan 17, 2026 | - |
| 71455343 | Address change after shipping | Solved | Normal |  Lamar Hilll | — |  Mr. Skyla Trantow | — | 1h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - | |
| 66901266 | Shipping cost question | Solved | Normal |  Daniel Schaden | — |  Eula McKenzie | — | 2d 18h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 24463175 | Discount code not working | Solved | High |  Madison Volkman | — |  Garth Dooley | bopisshippingfragrance | 1d | ⊘Not fired | — | — | — | Jul 7, 2025 | - | |
| 63997118 | Address change after shipping | Solved | Normal |  Mrs. Chelsea Grant | — |  Kip Schroeder IV | damaged | 1d 10h | ⊘Not fired | — | — | — | Jun 20, 2025 | - | |
| 80385109 | App login problem | Solved | Low |  Rachel Reinger | — |  Julie Hodkiewicz | Chat | vipgift-card | 6h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 93547623 | Insider tier issue | Solved | Normal |  Webster Gerhold | — | Garth Dooley | damaged | 4h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 68840820 | Address change after shipping | Solved | Normal |  Mr. Don Baumbach | Crown Department Stores |  Yazmin Jast | wholesaleshade-match | 19h | ⊘Not fired | — | — | — | Jul 27, 2025 | - | |
| 20882820 | Where is my order? | Solved | Urgent |  Franklin Heller | — |  Faith Hilll | damaged | 17h | ●Responded | 5/5 | — | — | Feb 23, 2026 | - | |
| 91760775 | Shipping cost question | Solved | Normal |  Reyes Orn | — |  Miss Amber Hintz Sr. | Phone | damaged | 1h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 72170098 | Cancel subscription / Auto-replenish | Solved | Normal |  Arnulfo Medhurst | — |  Kaela Friesen | shade-matchloyalty | 1h | ●Responded | 5/5 | — | — | Apr 24, 2026 | - | |
| 67061826 | Missing items in shipment | Solved | Normal |  Herman Walsh | — |  Tommy Kuvalis | Chat | — | 15h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - |
| 03520724 | Question about product ingredients | Solved | Low |  Orval Considine I | — | Julie Hodkiewicz | vip | 3h | ●Responded | 4/5 | — | — | Aug 15, 2025 | - | |
| 80654215 | Klarna / Afterpay split issue | Solved | Normal |  Ms. Lula Aufderhar | — | Kaela Friesen | Chat | app | 15h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 04067959 | Refund not received | Solved | Normal |  Faith Ziemann | — | Lily Raynor | Social | — | 1h | ⊘Not fired | — | — | — | May 26, 2025 | - |
| 05576863 | Wholesale order question | Solved | Normal |  Ludwig Ratke | — |  Steve O'Conner | Chat | — | 3h | ●Responded | 10/11 | — | — | Jun 18, 2025 | - |
| 96826547 | Price match request | Solved | Low |  Mindy Torphy | — |  Mr. Eliza Gerhold IV | Chat | returnsrefund | 3h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - |
| 54838406 | Missing items in shipment | Solved | Normal |  Lynn Towne | — | Faith Hilll | Chat | gift-carddamaged | 18h | ●Responded | 4/11 | — | — | Jul 30, 2025 | - |
| 51092898 | BOPIS pickup not ready | Solved | Normal |  Roberta Schmeler | — | Eula McKenzie | refund | 6h | ⊘Not fired | — | — | — | Feb 17, 2026 | - | |
| 61325590 | Store experience feedback | Solved | Urgent |  Mr. Keon Schuster | — |  Amely Pacocha | shade-match | 5h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 23628026 | Klarna / Afterpay split issue | Solved | Normal |  Guy Heller | — |  Katrina Johns | — | 1h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 32180994 | Discount code not working | Pending | High |  Gene Jones | — | Lily Raynor | Chat | apployaltyshipping | - | —Skipped | — | — | — | May 15, 2026 | - |
| 66748366 | App login problem | Solved | Normal |  Raymond Feest | — |  Mr. Cade Senger | shade-matchbopis | 6h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |
| 22680262 | Birthday gift not received | Solved | Normal |  Mrs. Sylvia Kshlerin Sr. | — | Garth Dooley | samples | 3h | ○Sent, no reply | — | — | — | Aug 10, 2025 | - | |
| 86635710 | Insider tier issue | Solved | High |  Dr. Granville Shields V | — | Mr. Eliza Gerhold IV | Chat | apprefundinfluencer | 6h | ●Responded | 3/5 | — | — | Mar 20, 2026 | - |
| 51430285 | Insider tier issue | Solved | Urgent |  Leopoldo Frami-Muller | — | Mr. Cade Senger | Chat | — | 1d | ●Responded | 5/5 | — | — | Feb 7, 2026 | - |
| 42576144 | Store experience feedback | Solved | High |  Dr. Roy Beer | — |  Oscar O'Hara | shade-match | 7h | ●Responded | 5/5 | — | — | Feb 14, 2026 | - | |
| 02370054 | Lost package follow-up | Solved | Normal |  Ms. Malvina Cruickshank-Schmidt | — |  Jacklyn Dare | loyalty | 2d 18h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 65607440 | Wrong shade sent | Pending | Low |  Mrs. Easter Jakubowski Jr. | — | Oscar O'Hara | refund | - | —Skipped | — | — | — | Apr 15, 2026 | - | |
| 56831079 | App login problem | Solved | Normal |  Timothy Jakubowski | — | Kip Schroeder IV | gift-card | 4h | ●Responded | 5/5 | — | — | Dec 12, 2025 | - | |
| 90012213 | Influencer code not working | Solved | Urgent |  Ottilie Skiles | — | Oscar O'Hara | shade-matchsamples | 4h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 54313508 | BOPIS pickup not ready | Solved | Normal |  Davonte Kris | — |  Chaz Renner | Chat | appinfluencerrefund | 2d 20h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - |
| 71982293 | App login problem | Solved | Low |  Karla Conroy | — |  Vilma Gusikowski | fragrance | 2h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 27772732 | Foundation match help | Solved | Normal |  Catherine Kreiger | — | Julie Hodkiewicz | Chat | — | 1d 10h | ●Responded | 4/11 | — | — | Nov 23, 2025 | - |
| 19465752 | Foundation match help | Pending | Normal |  Catherine Walter | — | Lily Raynor | vip | - | —Skipped | — | — | — | Sep 19, 2025 | - | |
| 15737190 | Lost package follow-up | Pending | Normal |  Myrtle Pagac | — | Vilma Gusikowski | viprefundfragrance | - | —Skipped | — | — | — | Apr 20, 2026 | - | |
| 48560338 | Lost package follow-up | Solved | Normal |  Isom Kshlerin | — | Kip Schroeder IV | Chat | — | 6h | ●Responded | 10/11 | — | — | Apr 13, 2026 | - |
| 15349223 | BOPIS order cancelled at store | Solved | Normal |  Wm Durgan | — | Yazmin Jast | Chat | shipping | 2d 22h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 71928772 | Address change after shipping | Pending | Normal |  Terence Schiller | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Dec 21, 2025 | - |
| 78996637 | Cancel order request | Open | Normal |  Harry Grimes | — |  Darryl Jacobi | shade-match | - | —Skipped | — | — | — | Nov 14, 2025 | - | |
| 53169453 | Lost package follow-up | Solved | High |  Blaise Schultz | — | Mr. Eliza Gerhold IV | Chat | damagedinfluencer | 4h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 22029248 | Refund not received | Solved | Low |  Arnulfo Ritchie | — | Yazmin Jast | Chat | vip | 1h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - |
| 29342116 | Shipping cost question | Open | Normal |  Rickey Wilkinson | — | Jacklyn Dare | Chat | gift-cardloyaltybopis | - | —Skipped | — | — | — | Mar 23, 2026 | - |
| 39967175 | BOPIS order cancelled at store | Open | Normal |  Florian Herman | — |  Mr. Lonie Hudson | fragrance | - | —Skipped | — | — | — | Mar 6, 2026 | - | |
| 51192465 | Refund not received | Solved | Normal |  Mr. Tom Barton | — |  Dr. Mandy McLaughlin | bopis | 12h | ⊘Not fired | — | — | — | Nov 8, 2025 | - | |
| 60104464 | Insider tier issue | Pending | Urgent |  Dr. Jazmyn Wiegand-Wyman | — | Vilma Gusikowski | returnswholesale | - | —Skipped | — | — | — | Nov 13, 2025 | - | |
| 11121742 | Klarna / Afterpay split issue | Solved | Normal |  Laurie Bins | — | Dr. Mandy McLaughlin | Chat | bopis | 23h | ●Responded | 10/11 | — | — | Jun 17, 2025 | - |
| 26036172 | Where is my order? | Solved | Normal |  Forest Crooks | — | Katrina Johns | shippingvip | 2d 4h | ⊘Not fired | — | — | — | Jun 24, 2025 | - | |
| 26174190 | Influencer code not working | Solved | Normal |  Savanna Breitenberg | — | Amely Pacocha | gift-cardloyaltybopis | 3h | ●Responded | 5/5 | — | — | Jun 11, 2025 | - | |
| 87053200 | BOPIS pickup not ready | Solved | Normal |  Waino Fadel | — | Mr. Eliza Gerhold IV | damaged | 2d 8h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |