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Showing 18,801 - 18,850 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 37155863 | Gift card balance question | Solved | Low |  Lavada Blick PhD | — |  Mr. Eliza Gerhold IV | loyaltybopisapp | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 73813438 | App login problem | Solved | Normal |  Paul Durgan | — |  Yazmin Jast | Chat | refundfragrance | 11h | ●Responded | 5/5 | — | — | Jan 28, 2026 | - |
| 35907415 | BOPIS pickup not ready | Solved | Normal |  Roger Deckow | — |  Vilma Gusikowski | loyaltyapp | 6h | ●Responded | 10/11 | — | — | Sep 25, 2025 | - | |
| 10022401 | Birthday gift not received | Solved | Normal |  Layla Rau | — |  Lily Raynor | wholesalerefundshipping | 9h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 97754276 | Gift card balance question | Solved | Normal |  Jerald Schulist | — |  Ignatius Cummerata | fragranceapp | 1d 20h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | |
| 40958871 | Allergic reaction concern | Pending | High |  Ralph Pagac | — |  Chaz Renner | Chat | — | - | —Skipped | — | — | — | Apr 24, 2026 | - |
| 63388296 | Price match request | Solved | High |  Roy Cronin | — |  Leonard Waters-Howell | shade-match | 5h | ●Responded | 5/5 | — | — | Mar 11, 2026 | - | |
| 23567266 | Shipping cost question | Solved | Normal |  Francesca Deckow DVM | — |  Mr. Cade Senger | influencer | 18h | ●Responded | 4/5 | — | — | Dec 2, 2025 | - | |
| 29337247 | Where is my order? | Solved | Low |  Toby Bruen | — |  Jacklyn Dare | app | 6h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 74218846 | Wholesale order question | Solved | High |  Dee Rempel | — |  Eula McKenzie | damagedapp | 3h | ●Responded | 3/5 | — | — | Apr 27, 2026 | - | |
| 48121863 | Where is my order? | Solved | Normal |  Alyssa Christiansen | — | Vilma Gusikowski | Social | — | 2h | ⊘Not fired | — | — | — | Jul 22, 2025 | - |
| 99465079 | App crashes at checkout | Solved | Normal |  Roy D'Amore | — | Eula McKenzie | Chat | refundgift-cardfragrance | 18h | ⊘Not fired | — | — | — | Mar 24, 2026 | - |
| 50374874 | Cancel subscription / Auto-replenish | Solved | Normal |  Tavares Senger | — |  Amely Pacocha | — | 2d 7h | ●Responded | 4/5 | — | — | Feb 23, 2026 | - | |
| 46829179 | Missing items in shipment | Pending | Normal |  Cristobal McKenzie | — | Chaz Renner | wholesale | - | —Skipped | — | — | — | Nov 18, 2025 | - | |
| 60613941 | Store experience feedback | Solved | Low |  Irma Fahey | — | Chaz Renner | Chat | fragrance | 2h | ●Responded | 4/5 | — | — | Jul 31, 2025 | - |
| 66957012 | Discount code not working | Solved | Low |  Rory Blanda | — | Yazmin Jast | Phone | — | 6h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 45361047 | App crashes at checkout | Open | Normal |  Titus King IV | — | Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | Jun 15, 2025 | - |
| 50551390 | Pro discount enrollment | Solved | Low |  Floyd Huels | — | Mr. Cade Senger | Chat | vip | 2h | ●Responded | 5/5 | — | — | Nov 5, 2025 | - |
| 16831450 | Insider tier issue | Pending | Normal |  Dereck Torphy | — |  Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Oct 1, 2025 | - | |
| 88934871 | Order arrived damaged | Solved | Normal |  Lura Yost V | — |  Kaela Friesen | app | 1d 8h | ○Sent, no reply | — | — | — | Sep 28, 2025 | - | |
| 79252382 | Shipping cost question | Solved | Low |  Ms. Lila Champlin | Verde Concierge | Leonard Waters-Howell | bopisshippingloyalty | 10h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | |
| 39707517 | App login problem | Open | Normal |  Icie Cummerata | — |  Dr. Mandy McLaughlin | Chat | bopisfragrance | - | —Skipped | — | — | — | Dec 22, 2025 | - |
| 33013153 | Birthday gift not received | Solved | High |  Dr. Travis Koepp | — | Mr. Lonie Hudson | Social | influencer | 5h | ⊘Not fired | — | — | — | Oct 17, 2025 | - |
| 80889133 | Klarna / Afterpay split issue | Open | Normal |  Jermaine Ferry | — | Jacklyn Dare | Chat | — | - | —Skipped | — | — | — | Mar 23, 2026 | - |
| 02327188 | BOPIS pickup not ready | Solved | Normal |  Sabrina Klocko | — | Yazmin Jast | Chat | vip | 1d 12h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - |
| 56794265 | Price match request | Solved | High |  Kristopher Rogahn | — | Amely Pacocha | fragrancesamples | 6h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |
| 33786617 | Order arrived damaged | Pending | High |  Ashley O'Keefe | — | Mr. Eliza Gerhold IV | Chat | returnsfragrancerefund | - | —Skipped | — | — | — | May 5, 2026 | - |
| 92497209 | BOPIS pickup not ready | Solved | High |  Hailie Dooley | — | Chaz Renner | loyaltyfragrancevip | 6h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |
| 88779534 | Lost package follow-up | Solved | High |  Doris Dickinson | — |  Tommy Kuvalis | — | 3d 2h | ●Responded | 3/5 | — | — | Sep 15, 2025 | - | |
| 74192743 | App login problem | Solved | Normal |  Larue Kuhic | — | Leonard Waters-Howell | Chat | bopiswholesalefragrance | 3h | ○Sent, no reply | — | — | — | May 13, 2026 | - |
| 66344351 | BOPIS pickup not ready | Solved | Normal |  Tyreek D'Amore | — | Jacklyn Dare | — | 3h | ●Responded | 5/5 | — | — | Feb 4, 2026 | - | |
| 65017763 | Refund not received | Solved | Normal |  Herman Altenwerth | — | Mr. Lonie Hudson | shade-matchfragrance | 2h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 43380046 | Foundation match help | Pending | Low |  Pasquale Hauck II | — |  Katrina Johns | fragrance | - | —Skipped | — | — | — | Mar 26, 2026 | - | |
| 83810749 | Lost package follow-up | Solved | Urgent |  Reta Cole-Crist | — | Kaela Friesen | loyaltywholesalebopis | 1h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 29335309 | Klarna / Afterpay split issue | Solved | Normal |  Wilfred Fay | — | Tommy Kuvalis | Chat | wholesalegift-cardreturns | 1d 4h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 25513743 | Cancel subscription / Auto-replenish | Open | Normal |  Tommie Zemlak | — |  Oscar O'Hara | shade-match | - | —Skipped | — | — | — | Jul 3, 2025 | - | |
| 04558775 | Store experience feedback | Open | Normal |  Lera Reichel DVM | — |  Miss Amber Hintz Sr. | Phone | refundfragrance | - | —Skipped | — | — | — | Jun 27, 2025 | - |
| 42918474 | Item authenticity concern | Solved | High |  Esteban O'Connell | — | Jacklyn Dare | Chat | vip | 4h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 10586665 | App crashes at checkout | Solved | High |  Rosendo Shanahan | — | Mr. Lonie Hudson | Chat | shade-matchvip | 2h | ○Sent, no reply | — | — | — | Aug 10, 2025 | - |
| 57877667 | Pro discount enrollment | Solved | Normal |  Maude Bogan | — | Mr. Eliza Gerhold IV | Social | gift-cardrefund | 2d 22h | ⊘Not fired | — | — | — | Jan 20, 2026 | - |
| 84201032 | Wrong shade sent | Solved | High |  Helga Wiza V | — | Katrina Johns | wholesale | 1h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 96214752 | Gift card balance question | Solved | Normal |  Norberto Bosco | — | Lily Raynor | vip | 6h | ●Responded | 4/5 | — | — | Aug 25, 2025 | - | |
| 55051179 | Lost package follow-up | Solved | Normal |  Georgia Bartoletti | — |  Mr. Skyla Trantow | loyaltybopisdamaged | 4h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 15544520 | Lost package follow-up | Solved | Low |  Kay Boyer | — | Yazmin Jast | shipping | 1h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 37231122 | Missing items in shipment | Pending | Low |  Austin Rosenbaum | — | Chaz Renner | Phone | returnsvip | - | —Skipped | — | — | — | Aug 25, 2025 | - |
| 96144597 | App login problem | Solved | High |  Rosendo Friesen | — | Dr. Mandy McLaughlin | — | 3h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - | |
| 68739293 | Allergic reaction concern | Solved | Normal |  Catherine Walter | — | Leonard Waters-Howell | shippinggift-card | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 35778597 | Wholesale order question | Solved | High |  Jessy Reichel | — |  Julie Hodkiewicz | — | 1d 12h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 61601891 | BOPIS order cancelled at store | Solved | Normal |  Jett Wolff | — | Amely Pacocha | returnsapp | 8h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - | |
| 01699998 | Lost package follow-up | Solved | Normal |  James Schmidt | — | Oscar O'Hara | — | 1d | ●Responded | 2/5 | — | — | Sep 18, 2025 | - |