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Showing 19,001 - 19,050 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51868026 | Question about product ingredients | Solved | High |  Heather Kuhic | — |  Mr. Lonie Hudson | Phone | loyaltydamagedfragrance | 4h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 18606335 | BOPIS order cancelled at store | Solved | Normal |  Derek Lynch | — |  Vilma Gusikowski | loyaltywholesalefragrance | 1h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 56299558 | Item authenticity concern | Pending | Normal |  Bobbie Bergnaum | — |  Yazmin Jast | damagedinfluencerreturns | - | —Skipped | — | — | — | May 13, 2026 | - | |
| 42094506 | Klarna / Afterpay split issue | Solved | Normal |  Vernon Greenholt | — | Yazmin Jast | returnsshipping | 18h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - | |
| 81146876 | Klarna / Afterpay split issue | Solved | Normal |  Larue Kuhic | — |  Darryl Jacobi | Chat | refundapployalty | 4d 4h | ●Responded | 3/5 | — | — | Nov 14, 2025 | - |
| 01805066 | Lost package follow-up | Solved | Normal |  Aliyah Lehner | — | Vilma Gusikowski | Chat | — | 6h | ○Sent, no reply | — | — | — | May 27, 2025 | - |
| 11529545 | Discount code not working | Solved | High |  Carlton Stoltenberg | — |  Kaela Friesen | Social | damaged | 3h | ⊘Not fired | — | — | — | Mar 10, 2026 | - |
| 01303466 | Allergic reaction concern | Pending | Normal |  Ralph Pagac | — | Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Nov 25, 2025 | - | |
| 41458149 | Klarna / Afterpay split issue | Solved | Normal |  Chelsey Bednar-Goodwin | — |  Chaz Renner | — | 4d 3h | ●Responded | 3/5 | — | — | Dec 29, 2025 | - | |
| 13413155 | Influencer code not working | Open | Low |  Kay Schoen | — |  Mr. Skyla Trantow | influencershade-match | - | —Skipped | — | — | — | Nov 14, 2025 | - | |
| 44378272 | Loyalty points not posting | Solved | Normal |  Ms. Julie Predovic | — | Vilma Gusikowski | influencergift-card | 6h | ●Responded | 4/5 | — | — | May 7, 2026 | - | |
| 89900804 | Foundation match help | Solved | Urgent |  Dr. George Cummings | — |  Miss Amber Hintz Sr. | influencerreturns | 2h | ●Responded | 3/5 | — | — | Jul 7, 2025 | - | |
| 80025350 | Shipping cost question | Solved | Normal |  Zachary Schmidt-Hudson | — | Darryl Jacobi | Phone | bopisvip | 2h | ○Sent, no reply | — | — | — | Aug 24, 2025 | - |
| 99756877 | Gift card balance question | Solved | Normal |  Kathryn Grimes-McLaughlin | — |  Faith Hilll | Social | fragrance | 2d 12h | ⊘Not fired | — | — | — | Dec 2, 2025 | - |
| 18444006 | Loyalty points not posting | Solved | Normal |  Leo Becker-Dach | — |  Julie Hodkiewicz | refundreturnsapp | 3h | ●Responded | 4/5 | — | — | Sep 16, 2025 | - | |
| 62185314 | Order arrived damaged | Pending | Urgent |  Anibal Barton | — |  Lily Raynor | app | - | —Skipped | — | — | — | Aug 21, 2025 | - | |
| 48311940 | Pro discount enrollment | Solved | Normal |  Cullen Herzog | — |  Garth Dooley | Phone | — | 2h | ●Responded | 4/5 | — | — | May 31, 2025 | - |
| 16207377 | Restock alert for backorder | Solved | Normal |  Janis Collins | — |  Leonard Waters-Howell | Chat | — | 1d | ●Responded | 7/11 | — | — | Oct 11, 2025 | - |
| 51828640 | Refund not received | Solved | High |  Milton Welch | — |  Kip Schroeder IV | wholesale | 8d 9h | ●Responded | 1/5 | — | — | Oct 17, 2025 | - | |
| 51832247 | Return after 30-day window | Solved | Low |  Myrtle Pagac | — |  Mr. Eliza Gerhold IV | — | 2h | ⊘Not fired | — | — | — | Mar 24, 2026 | - | |
| 16834508 | Pro discount enrollment | Open | Low |  Candice Armstrong | — | Kaela Friesen | loyaltyinfluencer | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 47750929 | Shipping cost question | Solved | Low |  Shelia Ritchie | — |  Eula McKenzie | vipshade-match | 2d 2h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |
| 23734044 | BOPIS pickup not ready | Solved | Normal |  Jazlyn Bosco | — | Yazmin Jast | shippingvipshade-match | 13h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | |
| 52174880 | Influencer code not working | Open | Normal |  Mr. Lauretta Gulgowski Jr. | — | Darryl Jacobi | samplesbopisinfluencer | - | —Skipped | — | — | — | Aug 8, 2025 | - | |
| 75544855 | Wrong shade sent | Solved | Normal |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors | Yazmin Jast | Chat | loyalty | 2d 7h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - |
| 66387858 | Shipping cost question | Solved | Urgent |  Gene Franey | — | Eula McKenzie | loyaltybopisfragrance | 4h | ●Responded | 4/5 | — | — | Apr 16, 2026 | - | |
| 64634474 | Missing samples in order | Solved | Low |  Danielle Kshlerin | — |  Katrina Johns | Phone | wholesalebopisinfluencer | 9h | ●Responded | 5/5 | — | — | Jan 3, 2026 | - |
| 02396836 | Address change after shipping | Solved | Normal |  Misty Douglas | — | Julie Hodkiewicz | — | 2d 15h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | |
| 27526950 | Lost package follow-up | Solved | Urgent |  Mya Streich | — |  Oscar O'Hara | — | 5h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - | |
| 31030757 | BOPIS pickup not ready | Pending | Normal |  Marlin Gerhold | — | Katrina Johns | vipinfluencerapp | - | —Skipped | — | — | — | Jul 3, 2025 | - | |
| 52333318 | Klarna / Afterpay split issue | Pending | Normal |  Brittany Tromp | — | Leonard Waters-Howell | Chat | shade-matchinfluencerbopis | - | —Skipped | — | — | — | Sep 2, 2025 | - |
| 30420916 | Loyalty points not posting | Solved | Low |  Ressie Wunsch-Koch III | — | Julie Hodkiewicz | bopiswholesale | 3h | ●Responded | 5/5 | — | — | Feb 23, 2026 | - | |
| 85817513 | Order arrived damaged | Solved | Normal |  Joan Nolan | — | Miss Amber Hintz Sr. | returnsrefund | 2h | ●Responded | 10/11 | — | — | Jan 16, 2026 | - | |
| 79290362 | Missing items in shipment | Solved | Normal |  Mamie Wehner | — | Lily Raynor | Chat | vip | 1h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - |
| 28853508 | Foundation match help | Solved | Normal |  Amy Weissnat | — | Chaz Renner | Chat | — | 4h | ●Responded | 4/5 | — | — | Oct 28, 2025 | - |
| 63375679 | Missing samples in order | Solved | Low |  Dr. Carlie Kovacek | — | Leonard Waters-Howell | — | 5h | ●Responded | 5/5 | — | — | Jan 4, 2026 | - | |
| 66097610 | Foundation match help | Pending | Normal |  Rudolph Gorczany | — | Garth Dooley | Chat | loyaltyinfluencer | - | —Skipped | — | — | — | Nov 11, 2025 | - |
| 50548606 | Birthday gift not received | Solved | Normal |  Haskell Dietrich | — | Mr. Skyla Trantow | shade-matchvipgift-card | 8h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 12673273 | BOPIS pickup not ready | Solved | Normal |  Miss Roslyn Ziemann | — |  Dr. Mandy McLaughlin | Social | influencer | 3h | ⊘Not fired | — | — | — | Aug 21, 2025 | - |
| 72097389 | Influencer code not working | Open | Normal |  Toby Bruen | — | Chaz Renner | — | - | —Skipped | — | — | — | Dec 11, 2025 | - | |
| 46842508 | Address change after shipping | Pending | High | Kathryn Grimes-McLaughlin | — | Julie Hodkiewicz | bopis | - | —Skipped | — | — | — | Sep 2, 2025 | - | |
| 75298155 | Gift card balance question | Solved | Normal |  Terence Schiller | — | Oscar O'Hara | Phone | — | 5h | ●Responded | 3/5 | — | — | Dec 26, 2025 | - |
| 31473057 | Pro discount enrollment | Pending | High |  Dr. Henry Tromp DVM | — | Chaz Renner | loyaltyreturns | - | —Skipped | — | — | — | Oct 30, 2025 | - | |
| 23487084 | Question about product ingredients | Solved | High |  D'angelo Koepp | — | Julie Hodkiewicz | fragrancerefundbopis | 1d 21h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 09374627 | Pro discount enrollment | Pending | High |  Melanie Schmidt II | — | Kaela Friesen | Phone | returnsshade-matchloyalty | - | —Skipped | — | — | — | Mar 29, 2026 | - |
| 58073109 | Allergic reaction concern | Solved | Normal |  Virgil Thiel | Atlas Hospitality |  Ignatius Cummerata | Chat | damaged | 6h | ●Responded | 2/5 | — | — | Jul 24, 2025 | - |
| 68795912 | Item authenticity concern | Pending | Normal |  Merle Hermiston | — | Dr. Mandy McLaughlin | shade-match | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 58532022 | Foundation match help | Solved | Normal |  Noemie Rippin DVM | — |  Steve O'Conner | bopis | 6h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 91265299 | Wrong shade sent | Solved | Normal |  Dr. Ervin Crooks | — |  Mr. Cade Senger | Chat | loyaltydamagedshipping | 2d 6h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - |
| 85212788 | Lost package follow-up | Solved | Normal |  Roberto Kovacek | — | Mr. Skyla Trantow | — | 2d 23h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - |