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Showing 5,251 - 5,300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59776686 | Insider tier issue | Closed | High |  Tracey Gusikowski | — |  Ignatius Cummerata | damagedshade-match | 10h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 27, 2025 | |
| 05901004 | Question about product ingredients | Closed | Normal |  Marcelo Zemlak | — |  Darryl Jacobi | — | 2d 8h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 26, 2025 | |
| 63110616 | BOPIS order cancelled at store | Closed | Low |  Elyse Ernser | — |  Vilma Gusikowski | Chat | gift-card | 1d 8h | ●Responded | 9/11 | — | — | Dec 24, 2025 | Dec 26, 2025 |
| 23593869 | Order arrived damaged | Closed | Normal |  Cathy O'Keefe | — |  Oscar O'Hara | Chat | influencerrefund | 6h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 26, 2025 |
| 40058982 | Foundation match help | Closed | Normal |  Karen Flatley | — |  Kaela Friesen | Chat | — | 6h | ⊘Not fired | — | — | — | Dec 24, 2025 | Dec 26, 2025 |
| 85512928 | Cancel order request | Closed | Normal |  Zita Lindgren | — |  Mr. Lonie Hudson | Chat | shade-match | 6h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 26, 2025 |
| 04032353 | Discount code not working | Closed | Low |  Rhea Klein | — | Vilma Gusikowski | Chat | wholesaleapp | 5h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 26, 2025 |
| 93949803 | Lost package follow-up | Closed | Normal |  Frankie Emard-Reinger | — |  Lily Raynor | Chat | bopis | 5d 5h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 26, 2025 |
| 96415716 | Klarna / Afterpay split issue | Closed | Normal |  Eugene Koepp | — |  Julie Hodkiewicz | Phone | — | 4h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 26, 2025 |
| 53835012 | Wholesale order question | Closed | Normal |  Audrey Rau | — |  Mr. Cade Senger | vipappshipping | 3h | ⊘Not fired | — | — | — | Dec 25, 2025 | Dec 26, 2025 | |
| 23963680 | Loyalty points not posting | Closed | Normal |  Miss Beth Zboncak Sr. | — |  Yazmin Jast | Chat | loyaltyshipping | 3h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 26, 2025 |
| 46365306 | Where is my order? | Closed | Normal |  Darrel Murazik | House of Lumière |  Steve O'Conner | Chat | bopisvip | 3h | ●Responded | 5/5 | — | — | Dec 25, 2025 | Dec 26, 2025 |
| 69070220 | Discount code not working | Closed | Normal |  Frank Mante II | — | Oscar O'Hara | Chat | bopiswholesaleshipping | 2h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 26, 2025 |
| 95078077 | Question about product ingredients | Closed | Normal |  Shakira Hirthe | — |  Jacklyn Dare | Phone | returnsloyaltysamples | 2h | ⊘Not fired | — | — | — | Dec 24, 2025 | Dec 26, 2025 |
| 11603334 | Item authenticity concern | Closed | Normal |  Salvador Roberts | — |  Mr. Skyla Trantow | — | 2h | ⊘Not fired | — | — | — | Dec 20, 2025 | Dec 26, 2025 | |
| 38552442 | Store experience feedback | Closed | Normal |  Orrin Lesch | — |  Garth Dooley | — | 2d 1h | ●Responded | 7/11 | — | — | Dec 19, 2025 | Dec 26, 2025 | |
| 01892716 | Wrong shade sent | Closed | Normal |  Patti Monahan | Verde Concierge |  Tommy Kuvalis | appshade-match | 1h | ●Responded | 1/5 | — | — | Dec 24, 2025 | Dec 26, 2025 | |
| 08672751 | Discount code not working | Closed | Normal |  Rory Blanda | — | Julie Hodkiewicz | gift-card | 1d 1h | ⊘Not fired | — | — | — | Dec 19, 2025 | Dec 26, 2025 | |
| 65849043 | App login problem | Closed | Normal |  Larue Kuhic | — | Julie Hodkiewicz | Chat | — | 3d 21h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 26, 2025 |
| 31173444 | Gift card balance question | Closed | Normal |  Toby Bruen | — | Vilma Gusikowski | Chat | — | 9d 17h | ●Responded | 1/5 | — | — | Dec 14, 2025 | Dec 26, 2025 |
| 69519260 | Refund not received | Closed | Urgent |  Willard Ritchie | Marquee Events |  Miss Amber Hintz Sr. | Chat | — | 15h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 26, 2025 |
| 99589225 | Wholesale order question | Closed | Normal |  Theodore Jones | Aurora Hotels Group | Oscar O'Hara | Social | fragrancerefund | 15h | ⊘Not fired | — | — | — | Dec 19, 2025 | Dec 26, 2025 |
| 15163585 | Store experience feedback | Closed | Normal |  Garry Stiedemann | — | Jacklyn Dare | Chat | returns | 11h | ●Responded | 4/5 | — | — | Dec 19, 2025 | Dec 26, 2025 |
| 46989300 | Question about product ingredients | Closed | Normal |  Lionel Walsh | — | Kaela Friesen | Chat | — | 8h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 25, 2025 |
| 88009235 | Discount code not working | Closed | Normal |  Stanford White | — | Steve O'Conner | Chat | bopisfragrancedamaged | 1d 8h | ●Responded | 3/5 | — | — | Dec 21, 2025 | Dec 25, 2025 |
| 62816027 | App crashes at checkout | Closed | Normal |  Carl Murphy | — | Darryl Jacobi | viprefund | 4d 7h | ○Sent, no reply | — | — | — | Dec 14, 2025 | Dec 25, 2025 | |
| 96653320 | Missing items in shipment | Closed | High |  Mr. Sheldon Orn | — | Kaela Friesen | Chat | shippinggift-card | 7h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 25, 2025 |
| 36993986 | Insider tier issue | Closed | Normal |  Dr. Kenny Deckow Sr. | — | Mr. Lonie Hudson | — | 2d 7h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 25, 2025 | |
| 72443753 | App crashes at checkout | Closed | Normal |  Damien Stehr | — |  Chaz Renner | Social | vip | 7h | ⊘Not fired | — | — | — | Dec 19, 2025 | Dec 25, 2025 |
| 59574841 | Where is my order? | Closed | Normal |  Marilou Luettgen | — |  Katrina Johns | Social | fragrance | 6h | ⊘Not fired | — | — | — | Dec 22, 2025 | Dec 25, 2025 |
| 13394990 | Refund not received | Closed | Low |  Mrs. Glenda Dibbert | — | Jacklyn Dare | damaged | 6h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 25, 2025 | |
| 33357295 | Discount code not working | Closed | High |  Michele Turcotte | — | Oscar O'Hara | wholesale | 6h | ●Responded | 4/5 | — | — | Dec 19, 2025 | Dec 25, 2025 | |
| 53625148 | BOPIS order cancelled at store | Closed | Normal |  Cortney Lakin | — | Miss Amber Hintz Sr. | — | 5h | ●Responded | 9/11 | — | — | Dec 18, 2025 | Dec 25, 2025 | |
| 74958193 | Cancel subscription / Auto-replenish | Closed | Normal |  Quincy Hoeger | — |  Dr. Mandy McLaughlin | loyaltyrefund | 5h | ●Responded | 4/5 | — | — | Dec 19, 2025 | Dec 25, 2025 | |
| 46907106 | Price match request | Closed | Normal |  Kylie Hilll Sr. | — |  Mr. Eliza Gerhold IV | wholesalesamplesfragrance | 5h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 25, 2025 | |
| 82170696 | BOPIS pickup not ready | Closed | Urgent |  Elnora Yundt | — |  Eula McKenzie | vipshipping | 5h | ⊘Not fired | — | — | — | Dec 23, 2025 | Dec 25, 2025 | |
| 67113119 | App login problem | Closed | Normal |  Sophie Feeney | — | Garth Dooley | Chat | refundappdamaged | 4h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 25, 2025 |
| 59152288 | Birthday gift not received | Closed | Normal |  Miss Millie Grimes | — | Katrina Johns | Chat | appwholesalevip | 4h | ●Responded | 5/5 | — | — | Dec 20, 2025 | Dec 25, 2025 |
| 41930098 | Item authenticity concern | Closed | Normal | Marcelo Zemlak | — | Mr. Eliza Gerhold IV | Chat | app | 3h | ●Responded | 5/5 | — | — | Dec 18, 2025 | Dec 25, 2025 |
| 76915174 | Wholesale order question | Closed | Normal |  Mr. Felipe O'Conner | — | Ignatius Cummerata | Chat | appshippinggift-card | 3h | ⊘Not fired | — | — | — | Dec 23, 2025 | Dec 25, 2025 |
| 62117885 | Refund not received | Closed | Low |  Ted Swift | — | Kaela Friesen | influencer | 3h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 25, 2025 | |
| 02238966 | Wrong shade sent | Closed | Normal |  Lamar Hilll | — | Jacklyn Dare | shade-matchapp | 3h | ●Responded | 10/11 | — | — | Dec 23, 2025 | Dec 25, 2025 | |
| 09803345 | Restock alert for backorder | Closed | Normal |  Forrest Hagenes | — | Lily Raynor | — | 3h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 25, 2025 | |
| 75768030 | Loyalty points not posting | Closed | Normal |  Bette Schaden | — |  Kip Schroeder IV | Social | fragranceappinfluencer | 2h | ⊘Not fired | — | — | — | Dec 22, 2025 | Dec 25, 2025 |
| 11413006 | Order arrived damaged | Closed | Low |  Wendy Rolfson | — | Darryl Jacobi | fragrance | 2h | ●Responded | 3/5 | — | — | Dec 23, 2025 | Dec 25, 2025 | |
| 74777994 | BOPIS pickup not ready | Closed | High |  Grant Johns | — | Mr. Eliza Gerhold IV | samplesdamagedwholesale | 2h | ●Responded | 4/11 | — | — | Dec 22, 2025 | Dec 25, 2025 | |
| 98413718 | Missing items in shipment | Closed | Low |  Ms. Dallin Schmitt | — | Julie Hodkiewicz | fragrance | 1h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 25, 2025 | |
| 82609231 | Order arrived damaged | Closed | High |  Daija Koss | — | Mr. Lonie Hudson | Chat | vip | 1h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 25, 2025 |
| 07929495 | Birthday gift not received | Closed | Normal |  Mary Renner | — | Steve O'Conner | vip | 2d 1h | ○Sent, no reply | — | — | — | Dec 21, 2025 | Dec 25, 2025 | |
| 07885064 | Foundation match help | Closed | Urgent |  Lester Morar | — | Jacklyn Dare | — | 1h | ●Responded | 5/5 | — | — | Dec 23, 2025 | Dec 25, 2025 |